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What 941 owners told NHTSA about the 2017 Hyundai Santa Fe Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (941)Crash / fire / injury (42)Engine (627)Transmission & drivetrain (153)Electrical system (65)Brakes (58)Fuel system (57)Speed control (51)Steering (27)Engine & cooling (23)Airbags (20)Electronic Stability Control (esc) (9)

3 of 941 complaints match · Fuel system · crash/fire/injury only · clear filters

May 30, 2021Electrical systemEngineFuel systemFire

Smelled smoke at a stop light. Continued when light turned green. Pulled over about 30 car lengths later because smoke was coming in the vents. Jumped out of car and ran. Within 2 minutes, entire front engine was completely engulfed in flames. No indicator light came on before. Car was driving perfect.

NHTSA ODI 11419067

Jan 6, 2021Fuel systemCrash

TAKING A RIGHT TURN INTO OUR DRIVEWAY ,THE VEHICLE HESITATED THEN SURGED AT A HIGH SPEED AND CRASHED INTO OUR HOME.BRAKES WERE BEING APPLIED BUT COULD NOT STOP THE IMPACT.BELIEVE THE SURGE MAY BE RELATED TO THE TURBO ENGINE ACCELERATING.

NHTSA ODI 11386838

Nov 21, 2018Fuel systemCrash

WHEN ACCELERATING FROM A DEAD STOP OR NEARLY A DEAD STOP THE CAR DOES NOT ACCELERATE SMOOTHLY. THERE SEEMS TO BE A PAUSE AND THEN IT ACCELERATES QUICKLY, THIS CAUSED A FAMILY MEMBER TO HIT A CAR IN A PARKING LOT.

NHTSA ODI 11153036

Working with the data? Download all 941 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Hyundai Santa Fe Hybrid Hev verdict →