What 731 owners told NHTSA about the 2017 Hyundai Elantra Gt

The contact owns a 2017 Hyundai Elantra. The contact stated upon coming to a complete stop, the vehicle accelerated unintendedly over a concrete bar and drove up a hill. The contact depressed the brake pedal but to no avail. The contact steered the vehicle to the right direction to avoid entering a pool. She then crashed into multiple objects including trees, concrete parking bars, and multiple vehicles before coming to a stop. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for injuries to her neck and back. A police report was filed. Due to the failure, the vehicle was towed to an independent tow yard where it was destroyed. Parking barriers and trees were damaged as a result of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.

NHTSA ODI 11530138

The contact owned a 2017 Hyundai Elantra. The contact stated while driving approximately 45 MPH, the fuel warning light flickered and the radio activated and deactivated independently. The vehicle was taken to a dealer where it was determined that the vehicle was performing as designed due to a satellite not being connected. On another occasion, the vehicle accelerated on its own and the brake pedal hesitated to respond. The contact depressed the brake pedal to the floorboard in order for the vehicle to come to a stop. The vehicle was taken to another dealer due to the above failures; in addition to shuttering and jerking while depressing on the accelerator, as if it was not receiving fuel. The vehicle was not repaired. The contact did a private diagnosis which indicated electrical system malfunction. The contact was informed to start using a halo battery charger to jump the vehicle. The contact then stated while driving at approximately 40 MPH at night, the vehicle started accelerating inadvertently, and she then turned on high beams for better visibility to pull over safely; however, they failed. The contact then pulled her emergency brakes and ended in a ditch. All air bags deployed. The contacts phone and alert device did not operate. The contact was able to call her son, who called 911. The police, fire, and paramedics arrived on the scene. The fire department cut the contact out of the destroyed vehicle. There were no medical treatments on the scene. The contact was transported to the hospital. The entire driver's side of the vehicle from the front end to the back rear and the entire front of the vehicle was destroyed. The contact experienced a bad concussion and blacked out. The vehicle was towed to the wrecking yard. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

NHTSA ODI 11479418

Car stalled out. Parked it on should and 15-20 minutes later smoke started coming from the hood. Then fire from behind the engine.

NHTSA ODI 11459278

While sitting at a busy red light (02/15/2022), the car just cut off. No warnings, no lights, just cut off. After several attempts, I managed to get car started. Traffic was piled up behind me. I took it to a local auto store that will run engine checks for free. No problems were found. The employee said it just registered "recharge battery". The car had no more problems that day. I did report it and was supposed to "stop by dealership" in the next few days, as this was "not a safety issue and it could be recharged quickly". The next evening, my daughter drove me to the store for some needed items. On the way back, she was slowly veering right at a yield sign and the engine cut off again. It was dark and the way the road curved, cars coming from behind us would not be able to see us. We were afraid that we would be hit from behind, causing injury to us and anyone in the other vehicle. The car would not restart. As the car was still slightly rolling, my daughter tried to veer over into a parking lot, to get us to safety. In the darkness, she was unable to see a ditch beside the entrance of parking lot and we fell straight into it, headfirst. We called for a sheriff's deputy, who came quickly. He mentioned that we were not in a safe area for "strangers". He placed his car, with his lights flashing, in the lane, near the intersection, in order to alert drivers coming near. I was told to have it towed to dealership. (I had just purchased it 12/24/2021.) Deputy did not make a formal report, as he stated their policy is to NOT do that in accidents with just one car. We had the car towed as instructed and a friend came to drive us home. This started a long, legal process with the dealership, which I can give further details on, if needed. My daughter and I could have easily been hit from behind. We could have been severely injured or lost our lives. An unsuspecting driver veering right at that intersection could have had the same fate, as it was too dark to see our car.

NHTSA ODI 11454688

Often times the rear video backup camera built into the car blanks out when reversing, randomly. Dealership said it’s possibly bad wiring but would be expensive to investigate, with me on the hook for paying if they can’t locate the issue. After going two years with this issues intermittently occurring, I was able to get a new camera installed under warranty, as a way to ensure the camera itself is the issue. In the end, blanking out condition is still present. I do check my mirrors often but it’s not safe for this camera to blank out as often as it does. I’m hoping this is an isolated issue but in the case more owners have this concern I’d like NHTSA to investigate the matter and if needed, recall affected vehicles. A family member drove my car and was involved in a minor fender bender, with the family member stating that the back up camera camera blanked out a few times in a couple seconds as another vehicle entering their mirrors blinds spots (directly in back of car) came through. If the camera would’ve been working properly it’s possible my driver wouldn’t have stuck the other vehicle.

NHTSA ODI 11445689

Randomly stall all different times all lights will light up and coast until stopped. Down a hill and to turn it would stall. Go into 8 most serious accidents. I need someone to reach out cuz this car is not safe to drive wit kids at all

NHTSA ODI 11435242

YES I HAD BOUGHT A USED 2017 HYUNDAI ELANTRA SEI THEY NEVER INFORMED ME OF ANY RECALLS ON THIS VEHICLE AFTER I BOUGHT THE VEHICLE THE MOTOR BLEW UP BECAUSE OF ONE OF THE CYLINDERS WERE STICKING BECAUSE OF A FACTORY DEFECT THEY REPLACED THE MOTOR THE SECOND MOTOR STARTED DOING THE SAME THING GETTING STUCK AND SHAKING THE STEERING WOULD LOCK UP SOMETIMES WHERE I COULD NOT EVEN STEER OR IT WAS HARD TO STEER WHY EVEN WHEN I BOUGHT THE CAR THEY DID NOT INFORM ME OF RECALLS WHEN I TALK TO THE CAR BACK AND HAVE THE MOTOR REPLACED THEY STILL DID NOT INFORM ME OF ANY RECALLS THESE THINGS COST ME TO HAVE AN ACCIDENT AND HIT A TELEPHONE POLE AND TOTALED MY VEHICLE

NHTSA ODI 11321530

WHILE DRIVING IN THE EXPRESSWAY OR ROAD THE CAR WILL SUDDENLY SHUT OFF. ALL OF THE LIGHTS WILL COME ON IN THE DASHBOARD AND I HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO START IT BACK UP. IT WILL ALSO SHUT OFF IF I'M TURNING SLOWLY AROUND A CORNER OR IF I COME TO A COMPLETE STOP AFTER DRIVING FOR AWHILE.

NHTSA ODI 11318596