What 731 owners told NHTSA about the 2017 Hyundai Elantra Gt

In my 2017 white Elantra, the paint in the hood and top started peeling off. I have seen multiple elantras especially white color having this issue. It seems like a manufacturing defect and Hyundai should address this issue through a recall.

NHTSA ODI 11513755

I am filing a complaint regarding my white 2017 Elantra because Hyundia refuses to address the peeling paint issue on the hood. The paint is literally falling off. I tried to have it fixed under the original warranty - Plano Hyundia Huffines said it was not covered - This was not true, and it could have been fixed. I know this because I received an extended warranty notice (TXXW) specifically addressing the paint issue. I took the car to the dealer, and they again stated it's not covered - too much time had passed....I just received the notice 2 weeks prior to the appointment on 2/25/23 at 10:30 am CST. I am looking to simply have my hood painted / repaired and i cannot get anyone to be accountable to the poor quality of this car's paint.

NHTSA ODI 11509280

Door exterior handle will not open after the car is locked and then unlocked. It takes multiple pulls after unlocking door and door will not open until 4-5 pulls are taken to get door open.

NHTSA ODI 11508220

So my car has big patches of bare metal were the paint has peeled completely up bubbled up. Also my engine just started a knocking noise with no warning symbols or anything now I'm going to have to replace the motor. My car doesn't specifically have any recalls but I beg to differ that damn near every one of these cars that they have made has the same problems regardless of the vin

NHTSA ODI 11506886

What component or system failed or malfunctioned, and is it available for inspection upon request? "Paint flaking/chipping" How was your safety or the safety of others put at risk? "No safety concern or issue" Has the problem been reproduced or confirmed by a dealer or independent service center? "Not currently" Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? "Insurance representatives" Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? "No. Failure was noticed after traveling through foggy weather after reaching destination"

NHTSA ODI 11503484

For over a year, the front driver's side door handle has not worked properly. I would have to yank the door repeatedly, even while unlocked, to open it. Eventually this led to the plastic fracturing, and then breaking off completely when an auto tech tried to open it. Now, despite absolutely nothing having damaged them in the meantime, the front passenger side door handle has to be pulled on as many as 20+ times to open from the outside, and the back driver's side is not opening from the outside at all. The only functioning door is the passenger's side rear door. I have read multiple reports of other drivers whose doors are not opening from the outside OR the inside. This could not only make it so I am entirely unable to drive the car due to a complete inability to get inside (unless maybe I'm able to crawl through the trunk?), but also a serious safety hazard endangering anyone who might be stuck inside the car. Even if I replace the actuators I can't know that it won't just happen again. Along with that, the car has had a consistent problem with overheating despite several attempts by auto techs to fix the problem. Even at the "qualified" Hyundai dealership, the techs could never figure out the problem. I paid to have an independent mechanic replace the thermostat, in the hopes that it would repair the problem. It seemed to work until 2 weeks ago when I stopped the car, and after roughly 2 minutes idling it was overheating and I had to turn around. The approximate date I'm adding is just the date the auto tech ripped off the door handle, because these have been persistent and ongoing issues.

NHTSA ODI 11502518

driver side rear door will not open and the front passenger door takes a couple lifts if the exterior handle to get the door to open.

NHTSA ODI 11499674

Issues with the front, passenger, and back passenger door randomly stop opening. From the inside and outside. Heard many complains about others with this same vehicle. Safety hazard due to not being able to open the door to get out incase of emergency, or even in if need be.

NHTSA ODI 11497933

White paint peeling from front quarter panel, hood and roof

NHTSA ODI 11497017

The problem has been persistent since 70,000 miles. The drivers side passenger door is unable to be opened from the inside and outside, most of the time. The car is available for inspection. Malfunctioning doors is absolutely a safety issue. If the car is involved in an accident the fastest way to get people out is by unlocking the doors and opening them. That cannot be done here thus it requires first responders to used spreaders and cutters to open a door that should be functional. The car is going to the dealership in a few days.

NHTSA ODI 11496819

I have white paint and my vehicle has 30,000 mi and the paint is peeling off of hood and now roof I have contacted Hyundai and dealership with no satisfaction

NHTSA ODI 11485860

Pain is peeling on roof and hood

NHTSA ODI 11484453

The rear door on the driver’s side will not open from the inside or outside. This was not the result of a collision or incident. A quick online check revealed this to be an issue with several Hyundai vehicles.

NHTSA ODI 11482161

Bought 2017 Hyundai Elantra in May 2020 car had no paint peeling at Odometer reading 82,888. In October 2020 the paint on the hood of the car near the headlights started peeling the odometer reading was about 92,897 at that point. A couple months later the roof next to the windshield start peeling too. Now those spots have grown each time it rains. These spots are now starting to rust. Obviously this is bringing down the value of the car. Not to mention it makes the car look terrible. After I bought the car I went out and put new tires and wheels on it plus other accessories to make it stand out only to have the paint start peeling and have it look terrible. As a consumer I should not have to pay for Hyundai mistake in painting thier cars incorrectly.

NHTSA ODI 11480325

2017 Elantra - pearl/white paint color, paint is peeling on roof of car as well as the hood of the car. Paint/clear coat gone

NHTSA ODI 11475927

I bought my car in 2019 with about 18k miles. My paint started peeling off of my hood and my roof at the beginning of 2021 at 40k miles. Hyundai pretty much told me too bad so sad since I was over 36,000 miles. I have paid to have it fixed multiple times and the paint is still peeling off. I am unable to wash my car without my paint flaking off. I even vinyl wrapped my roof myself to keep the paint from peeling more and rusting. There is discoloration where the paint has peeled off. I read online that if the vehicle rust the Hyundai will fix it however they refused to return my numerous calls and emails and voicemails to the supervisor at Jim click Hyundai in Tucson.

NHTSA ODI 11474388

Car has failed to turn over/start on numerous occasions. It will take multiple times to turn over before it fires up. Car has also been very jerky in 1st gear aka going slow. Rough jerking spasms at 10mph or such. Car has also lost power numerous times while driving at high speeds.

NHTSA ODI 11470648

Back passenger door locked. Could not open. Originally they told us it would not be covered under warranty.

NHTSA ODI 11470649

My 2017 white pearl quartz ELANTRA started to peel in January 2022!! The hood and roof is just horrible. The dealership does not want to do anything about it. I bought this car brand new! This is a paint defect and Hyundai knows it!! This should be recalled!! Tons of other vehicles are just like mine! It’s ridiculous!

NHTSA ODI 11470508

The paint of my white Elantra is peeling for about 5 months now!! It is a known issue that the paint is defected!!!

NHTSA ODI 11470348

I own a 2017 Hyundai Elantra Pearl White color. The car has around 40,000 miles on it, and I have paint peeling issues on the hood and the roof. I don't think car paints should peel off this easily. Considering the amount of peeling, I don't think this is natural wear and tear issue. I heard from someone that Hyundai's water based paints had some issues, but since the company is not speaking up for his matter, it is difficult to know what the actual problems are. I would expect Hyundai to step up and deal with this issue :(

NHTSA ODI 11461371

Closed to back passenger door normally as usual and will not open back up from the outside or the inside. If I were to have a wreck, backseat passengers would not be able to exit the vehicle. I have not had any wrecks in this car and there is no damage to the outside or inside of the vehicle.

NHTSA ODI 11458552

Passenger front and rear door handles will not open the doors. Nothing is wrong with the vehicles, and the lock system functions properly. By reading online, I can tell this is a VERY common problem and poses an extremem problem when it comes to possibly needing saved in a wreck.

NHTSA ODI 11457927

The rear drivers side door will not open from inside or outside. The lock works when car is in gear but the door will not open!

NHTSA ODI 11454572

The paint on the hood of the car is lifting and peeling.

NHTSA ODI 11453524