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What 896 owners told NHTSA about the 2017 Honda Pilot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (896)Crash / fire / injury (14)Engine (451)Electrical system (259)Fuel system (136)Transmission & drivetrain (121)Speed control (28)Brakes (25)Driver assistance (20)Body & structure (15)Visibility & wipers (15)Seat belts (14)

1 of 896 complaints match · Fuel system · crash/fire/injury only · clear filters

Mar 19, 2022Fuel systemDriver assistanceCrash

I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.

NHTSA ODI 11457419

Working with the data? Download all 896 complaints as CSV · fetched from NHTSA July 7, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Honda Pilot verdict →