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What 896 owners told NHTSA about the 2017 Honda Pilot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (896)Crash / fire / injury (14)Engine (451)Electrical system (259)Fuel system (136)Transmission & drivetrain (121)Speed control (28)Brakes (25)Driver assistance (20)Body & structure (15)Visibility & wipers (15)Seat belts (14)

2 of 896 complaints match · Body & structure · crash/fire/injury only · clear filters

Jan 17, 2024Body & structureEngineFire

The vehicle was driven by my [XXX] daughter and at @ 6 pm on [XXX] the engine was making a noise and that the car was starting to slow down and stall,so she called me. She pulled over and shut the car off and then all the dashboard lights started to blink really fast. The car started to smoke from the engine, she got out and called 911. 911 said they would send a tow truck. within a few minutes sparks were coming from underneath the engine and then the fire started. she called 911 and myself again to report the car was on fire. Thank God she was away from the car. The tow co. arrived first, then first responders, then myself. The highway was shut down to put out the fire. Our daughter was hysterical and the car is a total loss. We waited until the car fire was extinguished. The first responders offered medical attention, but she just wanted to go home. There is a current recall for this make and model, but not the year. What my daughter described, sounds like the current recall from Honda for other makes including the Pilot. I posted on social media and a few people reached out to say their 2017 honda pilot had a similar issue, but thankfully no fire. This recall is very serious because they are replacing the engine for owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11565949

Jul 20, 2019Body & structureCrash3 injuries

MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.

NHTSA ODI 11233616

Working with the data? Download all 896 complaints as CSV · fetched from NHTSA July 7, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Honda Pilot verdict →