What 525 owners told NHTSA about the 2017 Honda Accord

While pulling into a parking spot my car unexpectedly accelerated. Brakes were unresponsive even after placing both feet on the brake pedal. Vehicle stopped only after I hit a tree. Engine continued to rev at which point I placed the vehicle in park and shut off the engine. Although the impact of the crash was severe my 1airbag did not deploy.

NHTSA ODI 11695792

The 3rd cylinder connecting rod failed under 120k miles. The rod knocked the starter loose while the vehicle was going 70 MPH, and caused a fire. It was inspected by the dealership it was purchased from. There were no symptoms or warnings at all, it was sudden and unexpected. Myself and my passenger were both shaken and thankfully had time to pull over when it happened, and we managed to put the fire out.

NHTSA ODI 11689260

I have a 2017 Honda Accord that the back up camera is not working. I sent an incident report previously. I see the 2017 back up camera has a recall. How can I get my camera repaired? The broken camera did cause an accident.

NHTSA ODI 11672938

There has been a recall for fuel pumps. Our car doesn’t fall under the group being recalled. Our accord has been having the same issue. It will stop running when driving. It has happened twice in the last few months. I would like to see if there could be another group with the problem and have not been recalled yet. Our Honda dealership has diagnosed it with a fuel pump problem.

NHTSA ODI 11648057

The head unit and stereo system will play static non stop at the highest volume possible. Turning the radio off, the sound off, etc. nothing stops it. It is dangerous, you can not hear anything and it is extremely distracting. The static being played through all the speakers at top volume with no way to make it stop is not safe to be driving with and is liable to drive someone mad.

NHTSA ODI 11647925

The contact owned a 2017 Honda Accord. The contact stated that while driving at 55 MPH, the steering wheel locked in place without warning and the contact hit a highway guardrail. The air bags did not deploy and the contact did not seek immediate medical attention; however, the contact complaint of headaches days after the accident. The contact later discovered that she had suffered a concussion after an unrelated MRI scan was performed. The contact took the vehicle to a dealer and was informed that there were no recalls on the vehicle. The contact stated that the failure occurred an additional two times after the initial failure. The vehicle was later auctioned off after the contact could not afford to have the vehicle repaired for the damage. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

NHTSA ODI 11646738

The contact owns a 2017 Honda Accord. The contact stated while his daughter was driving at 10 MPH and distracted, she crashed into a lamppost on the front driver's side of the vehicle. The air bags deployed. During the impact, the driver's seat belt failed to retract and secure the driver. No warning lights were illuminated. There was cosmetic damage but it was not severe due to the collision being minor and at low speeds. The vehicle was towed to an auto shop and the mechanic did not provide a diagnosis however, the mechanic informed the contact that the part to do the repair was unavailable. No police report was filed and no injuries were reported. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11605968

The contact owns a 2017 Honda Accord. The contact stated that while driving at various speeds, an abnormally loud static noise would emit from the vehicle without warning. The contact stated that the failure would occur intermittently and that the contact would be forced to pull over and restart the vehicle for the failure to stop. As a result of the failure, the contact experienced a persistent ring noise in both ears, mainly the left ear. The contact sought medical treatment from a doctor and would use ear plugs while driving the vehicle to prevent further ear damage. The manufacturer was initially notified about the failure, the contact was informed that the manufacturer was aware of the failure but that a recall had yet to be placed on the vehicle. The manufacturer referred the contact to a local dealer for assistance. The vehicle was taken to the dealer where the contact was given an estimate for the repair; the contact was later informed that the part needed to repair the vehicle was on backorder. The contact reached back out to the manufacturer and a complaint was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 70,000.

NHTSA ODI 11605065

The contact owns a 2017 Honda Accord. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the steering wheel seized intermittently, causing the vehicle to strike a wall. There were no reported injuries. The vehicle was taken to an independent mechanic where cosmetic damages were repaired but the failure was not determined. The contact stated that shortly afterwards the steering wheel seized again. The contact mentioned that the vehicle had routine maintenance therefore the battery and alternator were currently new on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 158,000.

NHTSA ODI 11590230

Around [XXX] on [XXX], I was driving my 2017 Honda Accord LX on [XXX] East in northwestern New Jersey. The first signs of trouble were multiple warning lights (Check Engine and many others) appearing suddenly on the dashboard. There was a total loss of engine power and the tachometer dial dropped abruptly to zero. As I applied the brakes to slow down and move onto the shoulder of the highway, I realized that I also had no power brakes or steering. When the car was nearly stopped on the shoulder, I saw smoke filling the cabin and flames coming from under the engine hood toward the windshield. We quickly exited the car and called 911. The State Police and Fire Department arrived on the scene within 10 minutes but by that time the fire had spread to the interior cabin. The car was inspected by insurance representatives and declared a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568740

this system is malfunctioning and braked suddenly twice and I almost got rear ended. now the system is not working and the dealer at diamond honda wont repair.

NHTSA ODI 11546930

2017 Honda Accord V6; Vehicle Stability Assist (VSA) Module went bad and it needs to be replaced but Honda is unable to provide quick fix or a replacement part because it is backordered and they don't know when they'll have it in stock even when I am willing to pay for it upfront. This is causing my car to go out of control on wet roundabouts or when merging from interstate to local roads w/ good Tires condition and within speed limit.

NHTSA ODI 11537991

The contact owns a 2017 Honda Accord. The contact stated while her daughter was driving at approximately 45 MPH and in heavy traffic, the vehicle in front of the contact's daughter stopped suddenly and the daughter crashed into the rear end of the other vehicle. The contact stated that the force of the impact deployed the air bag and the seat belt had locked up. The contact's daughter was able to unbuckle the seat belt, however, it would not retract into the normal position. There were no injuries to the daughter or the other driver, however, the daughter's vehicle had to be towed away. The police were on the scene and filed a report. The vehicle was towed to a collision repair shop. The contact stated all of the body repair work was completed, however, the seat belt was on national back order and the vehicle had only been partially repaired. The manufacturer had been informed of the failure. The failure mileage was 51,084.

NHTSA ODI 11514779

Backup camera shows black screen with grid lines when engaged. Started out with grainy camera view, then ultimately went completely black. Started around 60k miles.

NHTSA ODI 11501869

I have had two major issues with my 2017 Honda Accord sport since buying it brand new that the Honda dealership will do nothing about even though I’ve specifically been told twice on two separate occasions that the car was manufactured defected. My mitigation systems has failed multiple times where it just stops responding losing control of the steering and accelerating on its own. One of those times caused me to run off the highway into the ditch. It just randomly iluminates all “mitigation systems failure” at the most random times. Another thing is the ridiculous tire issues I’ve had with this vehicle. I have put brand new set, after set, after set on this car. On two occasions atleast one my brand new tires lasted less then two weeks after purchasing due to extreme wear on the inside of the tires. Two different automotive mechanics have told me I can’t even have my car aligned due to the way it was manufactured they would have to completely swap out major components of my steering and suspension to do so. I believe they said it’s the drive line or drive shaft is to large for the car and it’s the cause of all my tire issues and steering issues

NHTSA ODI 11498600

I was pulling my car forward into a parking spot in my apartment complex with my foot on the brake. I was about three quarters of the way into the spot when I suddenly felt the car lurch forward at what felt like a high rate of speed. The car lurched forward over the sidewalk and was stopped by two parked cars and a light pole. My car was moving slowly as I pulled in the spot before the sudden acceleration.

NHTSA ODI 11483886

My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.

NHTSA ODI 11461667

WHILE MAKING A LEFT TURN STEERING BECAME STIFF ,HIT CURB SENT FOR BODY AND MECHANICAL REPAIR AND NOW WHILE DRIVING ANY SPEED , OR AT IDLE FOR A FEW MINS ,PROBLEM GETS WORSE ON WARM TO HOT DAYS (much worse),,eps light comes on but also will have steering return then lose quickly on and off ,making it much more dangerous as I cannot commit to how hard to pull wheel ,shot across two lanes last time it happened .FIRST WARM DAY YESTERDAY WITHIN 20 MIN 0F LOCAL DRIVING THE CAR EPS WENT WILD WITH INTERMITTENT RAPID FIRE FAILS .DEALER SAID ITS OK THEN SAID RACK IS SMASHED THEN SAID ITS LOOSE WIRES ON TWO SOFT SET TERMINALS .CANNOT BELIVE THEM AFTER THREE DIAGNOSTIC CHANGES ON SAME ISSUE AS NOTHING IS SMASHED .THEY WAMT 5K TO REPLACE ENTIRE RACK , NOW ,ALL THIS UNDER 30K MILES !

NHTSA ODI 11460896

UNKNOWN My brother had a car accident and was deceased in it. Very disappointed in Honda's safety/crash ratings.

NHTSA ODI 11458919

Traffic was traveling at around 55 miles per hour. The car in front had to make a quick stop to avoid hitting a flagger that could not be seen due to the sun. My car that is equipped with Hondas forward collision mitigation system did not respond. I pressed the brakes myself but did not stop in time resulting in an accident. The system does activate randomly while driving and will slam the brakes when no objects are in the path of the vehicle.

NHTSA ODI 11456389

While driving on an interstate, I started reducing my speed as I was approaching my exit. Before I could exit, my car automatically came to a complete stop. I was rear ended by a truck that was behind me. There were no vehicles or objects in front of me. 911 was called. The passenger in my car had to be transported to the hospital. My car and the truck had to be towed away. No warning lights appeared. My insurance company will be inspecting the car at the tow shop. Everyone involved safety was put at risk. We are thankful we are alive because this could have been worse.

NHTSA ODI 11455881

I have a 2017 Honda Accord, which I purchased new from the dealer. On May 8, 2021, when pulling into my parking space with my foot on the brake, the car suddenly, violently accelerated, jumping the parking curb, crossing the sidewalk, knocking down (1) bush and crashing into another bush when the car finally stopped. I narrowly misses a large tree, the A/C unit in front of my condominium and was very close to running into the exterior wall of my unit. I was pressing the brake the entire time. I immediately put the car in reverse. The bumper needed to be repaired and I was terrified! I researched online to see if anyone else had experienced this sudden acceleration event (SAE) and found a list of 35 other drivers who had experienced the identical SAE while pulling into a parking space. The other incidents indicated that Honda could not find anything wrong with the vehicles, even though this has been a continual complaint. Failure dates were indicated from 2013 - May, 2021 for 2012-2019 Honda Accords. I notified Honda.com of the incident and was assigned a case number but have not received any other communication from them. I made a service appointment at the Honda dealer and was told that I had to wait until June 10th when a Honda engineer would be available to inspect the vehicle and see if they can identify and correct this potentially lethal automotive defect.

NHTSA ODI 11419665

The contact owns a 2017 Honda Accord. The contact stated while entering and starting the vehicle, the front driver’s side and passenger’s side seat warmers activated inadvertently and remained on while the vehicle was in operation. The contact stated that the seat warmers were extremely hot to the point of melting the driver’s side front seat. The contact took the vehicle to the local dealer to be inspected. The mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,933.

NHTSA ODI 11419222

The contact owns a 2017 Honda Accord. The contact stated while driving 40 mph, the contact became aware of a spare tire in the middle of the roadway. While attempting to avoid driving over the tire, the contact swerved and was struck by the vehicle on the driver’s side of the vehicle. The driver’s side seat air bag failed to deploy properly. The contact stated that there were holes in the air bag. The contact was able to pull the vehicle over to the side of the road and call 911. The contact was later told that no emergency service was available. The contact was informed to drive to the residence. There was no medical treatment at the scene however, the contact did see a doctor for pain in their upper left arm and left hip, and side. A police report was filed. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

NHTSA ODI 11418879

TL* THE CONTACT OWNS A 2017 HONDA ACCORD. THE CONTACT STATED WHILE HER MOTHER WAS DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. IT WAS UNKNOWN IF ANY WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO EL PASO HONDA LOCATED AT 1490 LEE TREVINO DR, EL PASO, TX 79936 (915) 591-6100 WHERE THEY WERE UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE VEHICLE ACCELERATED, JUMPED THE CURB AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO REPORTED FIRE. THE POLICE REPORT HAD NOT BEEN FINALIZED. THE DRIVER WAS PROVIDED MEDICAL ATTENTION HOWEVER SUCCUMBED TO HER INJURIES. A WITNESS INFORMED THE POLICE THAT THE DRIVER WAS SPEEDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,517.

NHTSA ODI 11414902