What 528 owners told NHTSA about the 2017 Honda Accord Plug In Hybrid

The speakers and sound system emit a VERY loud static sound that is often accompanied by computerized sounds. It usually happens after I've been driving the vehicle for about 10-15 minutes. It seems to be coming from the head unit/radio unit, but the sound will continue even if I completely turn off the radio/sound system. It's so loud that it's often hard to concentrate and is going to damage my hearing if it persists. It started happening shortly after my car turned over to 100K miles. There are hundreds and maybe thousands of other Honda Accord owners who have posted online about this VERY same issue (usually 2017) and the Honda dealers recommend replacing the entire unit to the tune of $4-5,000. This is a manufacturer defect!! The ONLY thing that stops the noise is to pull over, turn the car off, and wait 10-15 minutes, but sometimes the sound starts right up again. I have not yet taken my car to the dealer or a repair shop due to the hundreds/thousands of other posts online stating the exact same problem and the recommendation by Honda being to replace a part that was manufactured defectively. The sound is VERY loud and I cannot drive my car very far unless I just want to put up with it and try to ignore it. Even if I put headphones in my ears (which I don't when driving as that's unsafe), I can STILL hear the static. Honda needs to issue a recall for this problem and fix it!

NHTSA ODI 11648556

It’s not letting me full the car up with gas and it’s stalling like the car not having a good gas flow

NHTSA ODI 11648434

There has been a recall for fuel pumps. Our car doesn’t fall under the group being recalled. Our accord has been having the same issue. It will stop running when driving. It has happened twice in the last few months. I would like to see if there could be another group with the problem and have not been recalled yet. Our Honda dealership has diagnosed it with a fuel pump problem.

NHTSA ODI 11648057

The contact owns a 2017 Honda Accord. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound, and the infotainment system was intermittently inoperable. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11648087

The head unit and stereo system will play static non stop at the highest volume possible. Turning the radio off, the sound off, etc. nothing stops it. It is dangerous, you can not hear anything and it is extremely distracting. The static being played through all the speakers at top volume with no way to make it stop is not safe to be driving with and is liable to drive someone mad.

NHTSA ODI 11647925

1) The bottom portion of the DRL LED strip in the driver's side headlight is no longer working. I can send pictures upon request. 2) There is an NHTSA service bulletin (19-042) for 2017 Honda Accord Hybrids (all trim levels), but Honda says my VIN isn't included in this bulletin. Even though my 2017 Accord Hybrid has the same failure as the vehicles included in bulletin. A Honda representative told me to report my issue to the NHTSA and ask that my VIN be included in this bulletin. 3) I have not taken the vehicle in for inspection because I found that this is a known, common issue for my car make, model, and year.

NHTSA ODI 11647723

The contact owned a 2017 Honda Accord. The contact stated that while driving at 55 MPH, the steering wheel locked in place without warning and the contact hit a highway guardrail. The air bags did not deploy and the contact did not seek immediate medical attention; however, the contact complaint of headaches days after the accident. The contact later discovered that she had suffered a concussion after an unrelated MRI scan was performed. The contact took the vehicle to a dealer and was informed that there were no recalls on the vehicle. The contact stated that the failure occurred an additional two times after the initial failure. The vehicle was later auctioned off after the contact could not afford to have the vehicle repaired for the damage. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

NHTSA ODI 11646738

There appears to be a model-wide problem with 2017 Honda Accord audio system that manifests in screeching static noise through audio speakers (whether the radio is turned on or not) at decibels in excess of 100 (sounds like a lawnmower being operated inside a closed 4 door sedan). This noise comes with no warning (or waring lights) and shocks the senses that can cause erratic vehicle operation. Once the noise starts, it will last varying lengths of time that include in excess of 12 minutes. The only means to make it stop is by turning off the car, which is not easy or safe if highway driving. The screeching is so loud, it is impossible to hear emergency sirens or honking horns, making this a serious safety issue. This is also very distracting -- imagine a passenger screaming in your ear as loud as they can non-stop -- simply not conducive to safe driving! Honda of America acts like they have never heard of this issue (I can see that many, many 2017 Accord owners have reported this very issue over the last several years). Dealer diagnostics reveal nothing. They only recommend replacing the entire audio head unit ($4K) and owner expense. For a car that is only 7 years old, it is not working as intended. A recall seems warranted. This has been going on over a month now and is getting progressively worse. Please help us. [XXX] Please open this video to hear the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11645273

LOUD crackling static noise coming from all stereo speakers randomly. Nothing can stop this loud static noise, except by pulling over off the road and restarting the vehicle. This happens randomly and does not matter whether you are using bluetooth or not using bluetooth, plugged in charging using USB or listening to music on phone with USB. The radio can be completely shut off and nothing playing or plugged in and it will start with decibels so loud it is dangerous to adults and children's hearing and again can only be stopped by pulling off the road and restarting the vehicle, the silence of static may only last a few minutes to an hour but will start again every single time I drive my 17 Accord. There are many forums out there with 17 Honda Accord owners having the same issue. I believe Honda has addressed the Pilot, Odyssey, ridgeline etc. models for infotainment problems, but I really think they should address the 2017 Accord also, this is impossible to drive this Accord to anywhere of distance.

NHTSA ODI 11643896

The problem with the LKAS manifests in the following ways: The system unexpectedly disengages without warning, failing to provide lane-keeping assistance. Erratic steering corrections occur even when the vehicle is properly centered in the lane, causing instability. The system frequently displays error messages indicating LKAS failure, requiring manual intervention to reset or disable the feature. At times, the system does not activate as intended, even when road conditions and markings are clear and well-defined. I have attempted to troubleshoot the issue by ensuring that the vehicle’s sensors and cameras are clean and unobstructed. However, the problem persists. I have also reported the issue to a Honda dealership, but they have not been able to provide a definitive resolution. This malfunction creates a serious safety concern, as an unpredictable LKAS system can lead to unintentional lane drifting or sudden corrective actions that may startle the driver or lead to a loss of control. Given that LKAS is a key component of Honda's driver-assistance technology, I believe this issue warrants further investigation by NHTSA to determine whether it constitutes a broader defect in the 2017 Honda Accord Hybrid model. I respectfully request that NHTSA investigate this matter and determine if similar complaints have been reported. If this issue is determined to be a widespread defect, I urge NHTSA to take appropriate action, including a potential recall or mandatory software update from Honda. Thank you for your time and attention to this matter. I would appreciate any updates regarding your findings and any further steps I should take. Please feel free to contact me at the information provided above.

NHTSA ODI 11643238

Loud static noise from audio after car turned on for around 5 minutes. This is very unsafe to drive and can't hear anything surrounding when driving. I also searched online and youtube and also found lot of car owners of Honda Accord 2016, 2017 have similar issues. I also brought car to dealerships but they couldn't find the issue. This issues have been started since June 2024 until now unsolved. Can't upload any files since this is audio static noise issue. Please help us.

NHTSA ODI 11642830

In 2017, I purchased my vehicle brand new from Honda of Union City. A few years later there was a fuel pump recall on my car. I made numerous attempts, phone calls and visits to 3 known honda dealers in Atlanta, GA. I kept getting the runaround, no parts or always something to avoid fixing my car. I called months ago to ask why I never received a letter from honda about the recall and the parts. I was told that my car was fixed by honda of Union City and the case was closed in 2019. However, I have documentation showing the recall was opened until 2023. My car was never fixed, I didn't see or sign any paperwork from Honda.

NHTSA ODI 11642010

After driving for about 20 -30 minutes there is a very, very loud noise that appears to come from the stereo speakers (even if the stereo system isn’t on). It is so loud that I do not hear emergency personnel coming. It has been several occasions that an accident is almost caused because of not being able to hear police or ambulance sirens. It just started happening out of nowhere. I have all factory equipment on the vehicle so I’m not sure why this is happening. Honda really need to fix this before there are fatalities.

NHTSA ODI 11640795

On Friday, [XXX], while leaving a McDonald’s in Charlotte, NC, my car began to slow down and for different lights came on on my dashboard. I was unable to go over 45 miles per hour but was able to get my car to my sisters home that was a few miles away from where I started having car trouble. I was able to have the car towed to Hendrick Honda in Charlotte NC where they determined my car’s high pressure fuel pump went out. There are recalls on other 2017 Honda Accords but not mine. I get routine oil changes and have never had an issue like this before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA ODI 11639170

There is a VERY loud noise, static-like noise that is coming from my speakers. It won't stop if I turn the stereo off. When the temperature is high from either the outside weather or the heater, it seems to happen then. It now does it all the time if I've been driving for about 20mins. Everything is stock in my car and not modified. There are no warning lights, I have not taken it in to have it looked at yet. I've read that others have had the exact same issue with this model.

NHTSA ODI 11638091

2017 Honda Accord first noticed a tachometer that at town/hwy speeds would fluctuate a few rpm (surge and reduce) going down the road. Took to Honda dealer and they stated flushing the transmission fluid and to do so every 30K and have continued to do so, the surge and reduce subsided but, we also notice a loud cold start tic in the engine. After starting up cold, and engaging in drive the vehicle jerks and feels to stall suddenly causing forward motion of driver to the extent that the seat belt locks until the engine is normal temperature. This is a major problem in traffic with other vehicles around for your car to suddenly jerk back and may even cause rear end accidents from other vehicles behind putting driver and surrounding vehicles/drivers at risk for an accident. This tic and jerking in this 2017 Honda Accord V6 EX-L started at around 120K miles and has continued to tic and jerk until the engine is a normal temperature Tac surge/reduce has not been as prevalent with transmission fluid flushing. When vehicle is up to full temp the tic and jerking subside until normal temp the jerking/stalling continues at any rate of speed. There have been no warning lamps or messages since the onset of this problem. This 2017 Accord currently has 150K

NHTSA ODI 11637047

No known damage, just scrub mark on the wheel

NHTSA ODI 11635467

My audio unit is BLARING STATIC NOISE AT THE HIGHEST DECIBEL LEVEL POSSIBLE

NHTSA ODI 11634675

The car makes loud static noise that is distracting. The noise is sudden and does not go away by lowering the volume. This has bee a common safety hazard reported by many Honda Accord 9th generation owners. American Honda refuses to recall vehicles to solve this problem. Apparently, it is common knowledge that the audio/navigation head unit is the reson for this loud random static noise.

NHTSA ODI 11634141

VTA unit driver seat needs to be fixed. Is a common problem in this car. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11633873

While driving on the highway with my family on Tuesday, [XXX] the Continuously Variable Transmission (CVT) failed and created a dangerous and hazardous situation for my family and others on the road. The D3 warning light and check engine light appeared and simultaneously the vehicle shifted to a lower gear. The vehicle was only operable at a lower speed and gear. We called the nearest Honda dealership for guidance, and they advised us to proceed slowly to the dealership. We drove the very stressful distance with our hazard lights on the entire way while we drove at a lower rate of speed on the highway. This slow rate of speed also posed a hazard as well. The vehicle was serviced and inspected by the Manchester Honda in Manchester, CT, and they determined that a transmission replacement was necessary due to an internal failure of Transmission ASSY causing drivability concern. The vehicle had only 69,382 miles and was properly maintained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11632957

The contact owns a 2017 Honda Accord. The contact stated while driving approximately 30 MPH, the vehicle unintendedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool and determined that there was an issue with the fuel system; however, a dealer was not contacted. The contact researched and was made aware of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

NHTSA ODI 11629870

while driving 40 MPH, I was unable to hear the sirens of an emergency vehicle because there was a loud static noise coming through the speakers. Even, I already turned off audio. loud static noise still persisted. It will distract driver's attention. The failure was intermittent. I have sent my car to deal but they said they couldn't find the root cause. The manufacturer was made aware of the issue and confirmed that there was no recall on the VIN for the issue. The failure mileage was 68000.

NHTSA ODI 11627640

The contact owns a 2017 Honda Accord. The contact stated while driving at approximately 35 MPH, the speaker system was broadcasting abnormal and extremely loud white noise and static popping. The contact stated that the abnormal sound was so loud that even conversational speech was not heard above the abnormal static. The contact stated that the failure was intermittent and occurred at various speeds. The contact stated that the failure occurred whether the radio was on or off. There was no warning light illuminated. The contact stated that while the radio volume was turned off, an abnormal static sound was heard. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.

NHTSA ODI 11626596

The contact owns a 2017 Honda Accord. The contact stated while driving 40 MPH, the contact was unable to hear the sirens of an emergency vehicle because there was a loud static noise coming through the speakers. The failure was intermittent. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the issue and confirmed that there was no recall on the VIN for the issue. The failure mileage was 81,000.

NHTSA ODI 11624138