What 528 owners told NHTSA about the 2017 Honda Accord Fhev

While pulling into a parking spot my car unexpectedly accelerated. Brakes were unresponsive even after placing both feet on the brake pedal. Vehicle stopped only after I hit a tree. Engine continued to rev at which point I placed the vehicle in park and shut off the engine. Although the impact of the crash was severe my 1airbag did not deploy.

NHTSA ODI 11695792

There has been a recall for fuel pumps. Our car doesn’t fall under the group being recalled. Our accord has been having the same issue. It will stop running when driving. It has happened twice in the last few months. I would like to see if there could be another group with the problem and have not been recalled yet. Our Honda dealership has diagnosed it with a fuel pump problem.

NHTSA ODI 11648057

My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.

NHTSA ODI 11461667