What 528 owners told NHTSA about the 2017 Honda Accord Fhev

On Thursday July 14, while driving on HWY 278, the car had a sudden failure and starting decelerating. It almost got me and my daughter who was riding with me at the time killed. Only the grace of God protected us!!! I managed to get the car to the Honda dealer (DCH Academy Honda #708, Old Bridge, NJ). They informed me that the fuel pump failed and needed to change. The problem appeared all of a sudden and there was no warning at all. The car is being maintained regularly. This seems to be a manufacturing problem in the fuel pump for Honda Accord 2017 and it needs to be addressed. Again this almost got me killed!!!!!!

NHTSA ODI 11474416

The car is stalling on the highway out of nowhere. Car won’t start back up for about 20 minutes. Car completely shuts off during traffic. Almost caused a big wreck with an 18 wheeler because I was unable to move the car out the middle lane because it shut off. Causing false codes to pop up. Very dangerous situation with my three small children in the car.

NHTSA ODI 11470968

My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.

NHTSA ODI 11461667

Charging system. New battery has been placed. Alternator checked & starter checked. Fuses checked. Car is still saying check charging system

NHTSA ODI 11461026

WHILE MAKING A LEFT TURN STEERING BECAME STIFF ,HIT CURB SENT FOR BODY AND MECHANICAL REPAIR AND NOW WHILE DRIVING ANY SPEED , OR AT IDLE FOR A FEW MINS ,PROBLEM GETS WORSE ON WARM TO HOT DAYS (much worse),,eps light comes on but also will have steering return then lose quickly on and off ,making it much more dangerous as I cannot commit to how hard to pull wheel ,shot across two lanes last time it happened .FIRST WARM DAY YESTERDAY WITHIN 20 MIN 0F LOCAL DRIVING THE CAR EPS WENT WILD WITH INTERMITTENT RAPID FIRE FAILS .DEALER SAID ITS OK THEN SAID RACK IS SMASHED THEN SAID ITS LOOSE WIRES ON TWO SOFT SET TERMINALS .CANNOT BELIVE THEM AFTER THREE DIAGNOSTIC CHANGES ON SAME ISSUE AS NOTHING IS SMASHED .THEY WAMT 5K TO REPLACE ENTIRE RACK , NOW ,ALL THIS UNDER 30K MILES !

NHTSA ODI 11460896

The contact owns a 2017 Honda Accord. The contact stated that while driving, the vehicle inadvertently slowed down and stalled with several unknown warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the local dealer where it was diagnosed there was a failure with the wires. Additionally, the engine fan and the other fuel pump needed to be replaced. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 44,000. Consumer stated faulty high pressure fuel pump was the cause of the engine stalling. Consumer has another 2017 Honda Accord that is exhibiting the same issue. Consumer has been informed by American Honda that consumer needs to have it diagnosed at a Honda Dealership.

NHTSA ODI 11458227

I purchased the car new on 9/16/16. I have had to replace the battery 4 times and I have had several incidents where the car froze/stalled, especially on left hand turns, for no reason, causing several near-misses from oncoming traffic. This is the record of car issues reported: 4/25/17 @ 9,197 miles – “freeze” issue first reported to the dealer. I did my best to describe it as a loss of power/unable to accelerate through an intersection. Upon a test drive with the service tech, I was unable to re-enact the problem. The dealer could not find any cause for the failure. 10/5/17 @ 15,604 mi - 2nd “freeze” issue reported. Dealer replaced battery stating dead cell was noted and instructed me to keep it out of ECO mode. 3/1/18 - Complained to Dealer that the car was idling rough. Could not find cause. 7/26/18 @ 26,363 mi - 3rd freeze issue complaint, however, no recommendations made. Also complained about idle and vibration in steering wheel. Could not find cause. 5/3/19 @ 36,660 mi - New battery purchased @ Interstate. 2/8/21 @ 56,785 mi - Battery purchased @ Honda for $188. Interstate refunded the purchase price of the battery from 5/19. 3/14/22 @ 73,924 mi - Battery replaced @ Honda. Dealer stated they noted the starter was sticking and it was replaced for $758. I continue to have issues with the car losing power in the middle of a turn, particularly when turning left and have adjusted the collision detection sensor. There are no warning lights or other indicators that I'm losing power... it just happens. I have adjusted by not attempting a turn in the presence of oncoming traffic.

NHTSA ODI 11457525

Rear camera not working blurry Only 31500 miles

NHTSA ODI 11451706

I have continue to have issues with my navigation freezing. Then the whole navigation system will shut off and will eventually do a reboot in the middle of driving. It is definitely a safety hazard as you are trying to drive, navigate and try to figure out why your navigation system is breaking and not working working while driving. Especially If you are driving in an unfamiliar area using your navigation because you actually need it, then it becomes very frustrating and very dangerous and hazardous.

NHTSA ODI 11448194

Positive and fused negative battery cables corrosion caused battery failure.

NHTSA ODI 11447755

Daytime running burnt out.

NHTSA ODI 11445781

ALTERNATOR FAILED AT 35,106 MILES-IT WAS REPLACED AT MY EXPENSE

NHTSA ODI 11443779

Back up camera stops working. 4 years of owner ship, 55,000 miles.

NHTSA ODI 11441657

If the car sits idle for more than 4 days, the battery dies. The car has 60,000 miles and we are replaced the battery once and it continues to die if it sits for more than 4 days. The car pulls to the right side regardless of how many times I have it balanced. The LED day running light on the driver side front died when the car only had 50,000 miles on it.

NHTSA ODI 11428434

The contact owns a 2017 Honda Accord. The contact stated while entering and starting the vehicle, the front driver’s side and passenger’s side seat warmers activated inadvertently and remained on while the vehicle was in operation. The contact stated that the seat warmers were extremely hot to the point of melting the driver’s side front seat. The contact took the vehicle to the local dealer to be inspected. The mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,933.

NHTSA ODI 11419222

BACKUP CAMERA QUIT WORKING. BLACK SCREEN WHEN USING REVERSE. EXCEEDINGLY COMMON ISSUE WITH THESE CARS. DANGEROUS TO PEDESTRIANS, ESPECIALLY CHILDREN. FUSE IS INTACT. WIRING IS INTACT. NO DAMAGE TO CAMERA.

NHTSA ODI 11414670

PART NUMBER39530-T2A-A31 REPAIR COST $550 HONDA DESIGNED A DEFICIENT PLASTIC CLIP TO HOLD THE REAR CAMERA IN PLACE ON THE CAR TRUNK. AFTER NORMAL USE OPENING AND CLOSING THE TRUNK THE CLIP BREAKS AND THE ENTIRE UNIT MUST BE REPLACED. AFTER 23,000 DRIVEN MILES (44 MONTHS) THE CLIP BROKE AND I SPENT $550 TO REPAIR IT. A GOOGLE SEARCH MAKES IT CLEAR THIS IS A WIDESPREAD PROBLEM. I WOULD LIKE TO REQUEST THE GOVERNMENT REQUIRE HONDA TO RE-ENGINEER THE REAR CAMERA MOUNT AND OFFER A 10 YEAR EXTENDED WARRANTY.

NHTSA ODI 11407461

BACKUP/REVERSE CAMERA HAS FAILED. WHEN THE CAR IS PUT INTO REVERSE, THE IN CAR MONITOR DISPLAYS A BLACK SCREEN WITH YELLOW GRID LINES. CAMERA IMAGE IS NO LONGER DISPLAYED. RESETTING CAMERA SETTINGS TO DEFAULT DOES NOT CORRECT THE PROBLEM. THIS IS A CLEAR SAFETY ISSUE, ESPECIALLY AROUND SMALL CHILDREN. DRIVERS HAVE COME TO RELY ON BACKUP CAMERAS TO DETECT SMALL CHILDREN AND OBSTACLES THAT CANNOT BE SEEN WITH JUST THE USE OF A REAR VIEW MIRROR. A CAMERAS FAILURE CREATES A CLEAR AND PRESENT DANGEROUS WHEN BACKING UP. THE VEHICLE IN QUESTION IS 6 MONTHS OUTSIDE THE MANUFACTURERS WARRANTY AND HAS LESS THAN 32K MILES. THE CAMERAS FAILURE THIS EARLY IN THE VEHICLES LIFECYCLE IS INDICATIVE OF A DEFECT AND NOT DUE TO AGE. ADDITIONALLY, HONDA CAMERA FAILURES ARE A KNOWN ISSUE, SUBJECT TO A RECALL, ON 2018 HONDA ACCORDS. THERE IS A LIKELY POSSIBILITY THAT THE SAME CAMERAS WERE INSTALLED IN MANY 2017 HONDA ACCORDS.

NHTSA ODI 11404034

MY CAR WAS PARKED, AND I SWITCHED TO THE R GEAR TO BACK OUT, BUT MY REAR CAMERA WOULD NOT WORK. MY SCREEN WAS ALL BLACK BUT MY YELLOW PARKING GUIDELINES WERE STILL VISIBLE. I TRIED TO CHANGE THE CAMERA VIEW TO SEE IF THAT WOULD HELP. MY SCREEN SHOWED SOME STATIC. I SWITCHED BACK TO MY ORIGINAL CAMERA VIEW AND THE STATIC STOPPED, BUT MY SCREEN IS STILL BLACK ON REAR CAMERA MODE. I'VE BEEN SEARCHING ON THE INTERNET AND IT SEEMS MANY HAVE BEEN HAVING THE SAME SAFETY ISSUE. REAR CAMERAS ON OTHER MODELS OF THE HONDA ACCORD HAVE HAD RECALLS. GIVEN SO MANY SIMILAR COMPLAINTS, IT WOULD ONLY BE APPROPRIATE FOR THE 2017 ACCORD TO BE INCLUDED IN THE RECALLS.

NHTSA ODI 11396625

MY CAR BATTERY KEEP DYING IF I DONT DRIVE CAR ONLY FOR 2 DAYS

NHTSA ODI 11396653

VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT RESPONSIBILITY. SAYING THE CAR HAS TO BE DRIVEN FOR MORE THAN 20MINUTES TO RECEIVE FULL CHARGE. ALSO, THE VEHICLE HAS A NUMBER OF ELECTRONICS THAT REQUIRE THE VEHICLE TO BE DRIVEN MORE. THEY REFUSE TO REPLACE THE BATTERY UNLESS IT CHECKS BAD. THE ISSUE IS AN ELECTRICAL DRAW. MOST LIKELY SEEMS RELATED TO THE REAR HATCH. BATTERY SHOULD BE REPLACED WITH A LARGER CAPACITY AND THESE VEHICLES SHOULD BE RECALLED AND DIAGNOSED FOR ELECTRICAL DRAW FAILURES.

NHTSA ODI 11390956

THE CAR BATTERY DOES NOT HOLD CHARGE. IF THE CAR IS NOT USED FOR THREE DAYS TO A WEEK, THE BATTERY IS COMPLETELY DEAD. THE CAR MUST BE JUMP START. I HAVE SEEN A LOT OF COMPLAINTS ONLINE REGARDING THE SAME PROBLEM. BASED ON MY PREVIOUS EXPERIENCE, CAR BATTERY LASTS SEVEN TO TEN YEARS BEFORE EXPERIENCING ANY TROUBLE. I THINK EITHER THERE IS A FAULTY SENSOR OR A SYSTEM IN THE CAR THAT STAYS ON WHEN THE CAR ENGINE IS TURNED OFF RESULTING IN THE COMPLETE DISCHARGE OF THE BATTERY.

NHTSA ODI 11384868

REAR CAMERA DISPLAY WENT BLACK EXCEPT THE GUIDANCE LINES ARE DISPLAYED WHEN SHIFTING INTO REVERSE. DEALERSHIP INDICATES A NEW DISPLAY AND CAMERA ARE NEEDED. DISAPPOINTED IN THE QUALITY ISSUE HERE. OUTSIDE OF WARRANTY NOW. THERE WAS A RECALL ON 2018 HONDA ACCORD REAR CAMERA.

NHTSA ODI 11384553

SINCE I PURCHASED THE 2017 HONDA ACCORD HYBRID TOURING VEHICLE IN OCT 2016 I HAVE HAD ISSUES WITH THE STEREO SYSTEM MAINTAINING A CARPLAY CONNECTION FROM MY IPHONE X TO THE CAR STEREO VIA THE CABLE CONNECTION. IT STARTED OUT AS OCCASIONAL DISCONNECTIONS AND PERIODIC LOSSES OF MUSIC OR SOUND FROM MY IPHONE TO COMPLETE RANDOM REBOOTS OF STEREO AND ABOVE STEREO DISPLAY. IN THE LAST YEAR I CAN NO LONGER USE CARPLAY AT ALL WITHOUT MY PHONE LOSING CONNECTION WHEN USING GOOGLE MAPS, APPLE MAPS, PANDORA, PHONE CALLS OR ANY CARPLAY APPS. MY STEREO NOW CONSTANTLY REBOOTS ITSELF, STOPS SOUNDS FROM BEING EMITTED FROM PHONE, RANDOMLY DISCONNECTS MY VOICE DURING PHONE CALLS BUT SHOWS CONNECTED STILL, STEREO FREEZES AND SO DOES THE SCREEN ABOVE THE STEREO, RANDOMLY SHOWS ANDROID (STEREO SYSTEM DESIGNED ON ANDROID SOFTWARE) ERRORS. SOMETIME I CAN DISCONNECT AND RECONNECT THE CABLE AND THAT SOLVES IT WHILE OTHER TIMES THE ONLY FIX IS FOR ME TO PULL OVER, TURN OFF MY CAR AND TURN IT BACK ON. I HAVE REPLACED THE CABLE MULTIPLE TIMES WITH DIRECT FROM APPLE CABLES AND MOST RECENTLY GOT THE NEW IPHONE 12 PRO AND IT ALL STILL HAPPENS. THE DEALERSHIP HAS REPLACED THE STEREO A FEW WEEKS AGO AND WHEN I DROPPED MY CAR OFF I HAD THE IPHONE X AND WHEN I PICKED IT UP I HAD THE NEW IPHONE 12 PRO WITH NEW CABLE AND ON MY WAY HOME I USED GOOGLE MAPS AND MADE A CALL AND WITH THE NEW STEREO INSTALLED THE HONDA STEREO COMPLETELY REBOOTED ITSELF AS IT HAD PREVIOUSLY WITH IPHONE X AND REPLACED CABLES. THIS IS NOT A ONE OFF AS LITTLE GOOGLE RESEARCH SHOWS OTHERS EXPERIENCING THE SAME THING AND HONDA HAS OTHER VEHICLES WITH A MYRIAD OF CARPLAY AND STEREO PROBLEMS. I SPENT ALMOST $3K MORE FOR THIS CAR OVER THE TOYOTA COMPARABLE AT THE TIME SPECIFICALLY BECAUSE I TRAVEL AND WANTED CARPLAY TO USE APPLE MAPS OR GOOGLE MAPS AND NOW I CAN'T USE CARPLAY AT ALL.

NHTSA ODI 11375465

THE BACKUP CAMERA IS FLASHING AND BLACK SO I CANNOT SEE THE VIEW WHILE IN REVERSE. THE GUIDELINES STILL APPEAR AND THE SCREEN WORKS FOR ALL OTHER FUNCTIONS.

NHTSA ODI 11375301