Home · 2017 GMC Sierra 2500 Hd · Complaints

What 98 owners told NHTSA about the 2017 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (98)Crash / fire / injury (9)Transmission & drivetrain (29)Brakes (28)Electrical system (12)Engine (10)Equipment (4)Speed control (4)Steering (4)Visibility & wipers (4)Airbags (3)Fuel system (3)

5 of 98 complaints match · Brakes · crash/fire/injury only · clear filters

Nov 18, 2022SteeringAirbagsBrakesCrash

I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.

NHTSA ODI 11494173

Oct 20, 2022BrakesCrash

The contact owns a 2017 GMC Sierra LD. The contact stated that on two separate occasions while driving at approximately 50 MPH, the front passenger side wheel locked inadvertently. As a result, another vehicle crashed into the attached trailer which caused the trailer to jackknife. The driver alert warning light illuminated. The air bags failed to deploy. No medical attention was required. No injuries were sustained. A police report was filed. The vehicle was not diagnosed or repaired. The contact then stated that on a separate occasion while driving at normal speed, the front passenger side wheel inadvertently locked without warning. As a result, the strut detached from the control arm which caused the attached trailer to detach and crashed into the vehicle that caused the vehicle to crash into a ditch. the rear passenger side air bags deployed however, the front driver and passenger side air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to the contact’s residence and then towed to a collision center. The vehicle was not diagnosed or repaired. The contact referenced an unknown NHTSA recall related to the Service Brakes, Hydraulic as a possible cause. The manufacturer was not notified of the failure. The failure mileage was approximately 51,117.

NHTSA ODI 11490165

Feb 23, 2020BrakesCrash

MY 2017 GMC SIERRA DENALI HAD ALREADY BEEN THE SUBJECT OF THE RECALL RELATING TO THE BRAKE ISSUE. SHORTLY AFTER THEY PERFORMED THIS RECALL WORK THE BRAKES BEGAN FAILING AT LOW SPEED. WHEN DRIVING BELOW 5 MPH, THE PEDAL WHICH SUDDENLY FALL AND THE ABS WOULD TRIGGER. DURING THIS TIME, THE CAR WOULD CONTINUE MOVING WITH THE ABS FULLY VIBRATING. THANKFULLY, MY TRAILER HITCH ABSORB THE REAR IMPACT AGAINST A WALL. THE PROBLEM CONTINUED. I THEN TOOK THE TRUCK IN FOR SERVICE AND THEY REPORTED THAT THERE HAS BEEN A SIGNIFICANT FAILURE RATE OF THE VACUUM ASSIST. THE DEALER REPLACE THE VACUUM PUMP AND VACUUM LINES. I'M EXTREMELY CONCERNED THAT THIS WOULD HAPPEN TO SOMEONE ELSE NEAR AN INTERSECTION, NOT JUST SLOWLY BACKING INTO PARKING SPACES. I HAVE CONTACTED GMC BY EMAIL BUT STILL HAVE RECEIVED NO RESPONSE OR ACKNOWLEDGMENT OF MY COMMUNICATIONS.

NHTSA ODI 11310961

Sep 18, 2019BrakesCrash

AS I WAS BACKING UP I APPLIED MY BRAKES AND FOR SOME REASON NOTHING HAPPENED WHICH RESULTED IN MY HITTING MY WIFE'S CAR AND DAMAGING HER DRIVERS SIDE QUARTER PANEL. WHEN I ASKED GMC ABOUT THE ISSUE THEY SAID IT WAS JUST AN ERROR ON MY PART. NOW I FIND OUT THAT THERE IS A RECALL ON THE BRAKING SYSTEM THAT THE PRESSURE TO THE BRAKES MAY BE AFFECTED. WHO IS RESPONSIBLE FOR THE DAMAGE TO HER CAR?

NHTSA ODI 11256321

Mar 7, 2018BrakesCrash

I ALMOST KILLED A KID TODAY PARKING FOR A BASEBALL GAME. I WAS TRAVELING SLOWLY AND PARKING WHEN MY BRAKES BECAME HARD TO PUSH AND FAILED. TRUCK WENT OVER CURB AND TOWARD KID PUTTING ON HIS CLEATS AND NOT FACING ME. I WAS ABLE TO PUSH AS HARD AS I COULD AND IT STOPPED. I BACKED UP AND BRAKES WORKED AGAIN. I HAVE 46,000 MILES ON THE TRUCK. I AM NOW AFRAID TO DRIVE IT, BUT IT SEEMS THEY ARE WORKING AGAIN. IF THIS IS COMMON, GMC NEEDS TO TAKE CARE OF THIS. SOMEONE WILL SOON BE HURT SERIOUSLY!

NHTSA ODI 11076600

Working with the data? Download all 98 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 GMC Sierra 2500 Hd verdict →