What 95 owners told NHTSA about the 2017 Ford Transit High Roof (8,10,12) Pass

My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘Park’ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.

NHTSA ODI 11422645

VEHICLE SHUDDERS UNDER LIGHT ACCELERATION AS IF ONE WAS TO DRIVE OVER RUMPLE STRIPS. SHUDDER IS INTERMITTENT. TAKEN TO FORD DEALERSHIP WHERE THEY SAY TORQUE CONVERTER IS BAD. $3500 DOLLAR REPAIR.

NHTSA ODI 11405980

TRANSIT VAN EXPERIENCES A RESONATING VIBRATION IN THE DRIVESHAFT OR U-JOINTS JUST AS DESCRIBED IN EXISTING RECALL FOR TRANSIT VANS HOWEVER, MY VAN WAS NOT LISTED AS AFFECTED - I CONTEST AND WOULD CONSIDER IT TO BE AFFECTED. TRIES AND BRAKES HAVE BEEN CHANGED AND NOTHING CHANGED THE VIBRATIONS NOTICED AT 40-50 MILES PER HOUR. THEY SEEM TO DISSIPATE ABOVE 60 MPH. THE VIBRATIONS OR FREQUENCY SEEMS TO BE REOCCURING IN SHORT CYCLES AND MOSTLY AUDIBLE THROUGHOUT THE INTERIOR OF THE VAN. THIS HAS BEEN OCCURING SINCE ACQUIRED THE VAN AN HASN'T CHANGED IN 2 YRS.

NHTSA ODI 11377407

TRANSMISIN JUMPS IN LOW GEARS AND WHEN USING CRUISE CONTROL IT ALSO JUMPS

NHTSA ODI 11374890

REAR AXLE AND WHEEN CAME OFF THE VAN. THE FIVE BOLTS ALL SHEARED OFF AT THE SAME LOCATION. THEY WERE NOT LOSE AND THAT ALL BROKE EVENLY. THE AXLE THEN CAME OFF WITH THE WHEEN AND TIRE ATTACHED AND THE VAN CONTUNED TO MOVE OVER TO THE SHOLDER. THE VAN WAS MOVING AT 35 MPH AND WAS ON A HIGHWAY ON RAMP. NO SKID MARKS ON SCENE AND ALSO NO INJURYS

NHTSA ODI 11363220

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE CONTACT CALLED WYNNE FORD LOCATED AT 1020 W MERCURY BLVD, HAMPTON, VA 23666, AND WAS INFORMED THAT AS PER THE RECALL REMEDY, THE MANUFACTURER WOULD REPLACE THE FLEXIBLE COUPLING EVERY 40,000 MILES UNTIL THE FINAL REMEDY WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED SINCE THE MILEAGE ON THE VEHICLE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11341649

VEHICLE WILL RANDOMLY SHIFT INTO FIRST GEAR TYPICALLY WHILE GOING DOWN HILL ON INTERSTATE AT SPEEDS OF 70 MPH OR GREATER. THE RESULTING SHIFT CAUSES THE ENGINE TO REV FAR PAST RED LINE AND CAUSES SEVERE UNINTENDED DECELERATION. SITUATION HAPPENS WITHOUT WARNING AND AFTER A FEW MORE HARSH SHIFTS GOES BACK TO NORMAL. CONTACTED MULTIPLE FORD DEALERS WITH NO ANSWER TO PROBLEM.

NHTSA ODI 11316321

I'M HAVING A BIG PROBLEM WITH VIBRATIONS AND NOISE WITH MY VAN. I FEEL A GREAT VIBRATION IN THE STEERING WHEEL AND A GREAT NOISE COMING FROM THE DIFFERENTIAL OF THE CAR.

NHTSA ODI 11311390

ELECTRICAL THROTTLE BODY FAILED DURING DRIVING. LOST ALL POWER.

NHTSA ODI 11231213

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD UNKNOWN NOISE UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVESHAFT WAS DISCONNECTED FROM THE TRANSMISSION COUPLINGS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA ODI 11210315

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 11209055

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 11207560

NOISE IN REAR END, STARTED AT 30000 MILES. MOST NOTICEABLE WHEN TURNING A CORNER. FORD RECALLED A SIMILAR PROBLEM WITH RECALL # 17S15 IN THEIR 2017 MODEL YEAR TRANSIT VANS. OF WHICH THIS IS ONE! THE PROBLEM IS THE FLEXIBLE COUPLING IN THE REAR END FAILS CAUSING THE DRIVE SHAFT TO FALL OUT.

NHTSA ODI 11181655

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11120442

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.

NHTSA ODI 11105354