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What 1,081 owners told NHTSA about the 2017 Ford Fusion Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,081)Crash / fire / injury (53)Engine (355)Transmission & drivetrain (302)Engine & cooling (130)Electrical system (125)Brakes (99)Steering (57)Fuel system (36)Airbags (35)Wheels (27)Visibility & wipers (17)

53 of 1,081 complaints match · crash/fire/injury only · clear filters · page 3 of 3

Jun 27, 2017AirbagsCrash1 injury

TAKATA RECALL: AFTER A HIGH SPEED COLLISION NO AIR BAGS DEPLOYED. MY VEHICLE WAS AT A STOP ON A HIGHWAY. MY CAR WAS REAR ENDED BY ANOTHER VEHICLE GOING BETWEEN 70 AND 75 MPH. UPON IMPACT BOTH CARS WERE MOVED TO THE MEDIAN AND PROPELLED APPROXIMATELY 200 FEET. AT NO POINT DID ANY AIR BAG DEPLOY.

NHTSA ODI 11001787

Jan 23, 2017AirbagsCrash1 injury

I WAS IN A MULTI CAR COLLISION WITH SERIOUS FRONT END DAMAGE TO MY VEHICLE. THE FLOOR AIRBAGS ACTIVATED BUT THE STEERING WHEEL AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION APPROACHING A FREEWAY ENTRANCE. MY CHEST AND FACE HIT THE STEERING WHEEL CAUSING ME PAIN, BRUISES AND CONTUSIONS. POLICE OFFICER ADVISED ME TO REPORT THE AIR BAG FAILURE.

NHTSA ODI 10947130

Oct 3, 2016BrakesCrash2 injuries

THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.

NHTSA ODI 10911305

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Working with the data? Download all 1,081 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Fusion Hev verdict →