What 1,081 owners told NHTSA about the 2017 Ford Fusion Hev

THE OWNER/MYSELF DRIVING VEHICLE HOME MY 2017 FORD FUSION SE 1.5L ON THE INTERSTATE WHEN WHITE SMOKE BILLOWED OUT FROM THE EXHAUST LEADING TO A SEIZED ENGINE ON A HIGH TRAFFIC DENSITY HIGHWAY. THE CAR STARTED TO SPUTTER, CLUNK AND THE CHECK ENGINE LIGHT KEPT FLASHING AS I PULLED OFF THE SIDE OF THE ROAD. THIS CAR HAD ISSUES BEFORE THE FAILURE OF THE ENGINE WITH CYLINDERS MISFIRING, SPARK PLUGS BEING FOULED AT LOW MILEAGE AND ENGINE LOSING COOLANT. PER MY VEHICLES BREAKDOWN I BROUGHT IT TO A LOCAL MECHANIC WHO WORKED FOR FORD AND STATED MY ENGINE LOCKED UP AND NEEDS TO BE REPLACED, AFTER BRINGING MY CAR TO ANOTHER SHOP FOR A SECOND DIAGNOSIS, IT WAS THE SAME ANSWER AFTER A FULL LOOK AT IT. I TRIED CALLING FORD IN MICHIGAN THEY GAVE ME THE RUN AROUND, MY DEALER FRED BEANS OF FORD GAVE ME THE RUN AROUND SAYING I HAVE TO COVER THIS REPAIR DUE TO IT BEING OUT OF MY WARRANTY. I DID THE PROGRAM 19B37 RECALL FROM FORD WHICH RESET THE COMPUTER SYSTEM FOR ANTIFREEZE AND COOLANT ENTERING THE ENGINE. CLEARLY, THAT ISSUE THAT FORD TRIED TO PATCH UP DIDN'T WORK. MY MECHANIC & FORD DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITTED THIS IS FAULT DURING THE MANUFACTURING PROCESSES IF THE ENGINE IS TO STALL OR SEIZE DURING DRIVING THIS COULD LEAD TO SERIOUS INJURY, ACCIDENT, AND EVEN DEATH. FORD IS NOT RECALLING THIS ENGINE AT THIS TIME. PLEASE - RECALL THIS ISSUE. 1.5 & 2.0 ENGINES ARE VERY PROBLEMATIC. THE COST FOR MY REPAIR IS $4,800.00 THAT I DON'T HAVE.

NHTSA ODI 11377879

I / THE OWNER OF MY 2017 FORD FUSION SE 1.5L HAD A SEIZED ENGINE OCCUR ON MY COMMUTE HOME FROM WORK. WHITE SMOKE BILLOWED AND BREWED OUT MY EXHAUST AS I WAS IN THE RIGHT LANE. I IMMEDIATELY PULLED OVER TO SEE WHAT WAS GOING WRONG AND ALMOST CAUSED A COLLISION FOR THE PERSON BEHIND ME.. AFTER GETTING IT TOWED THE NEXT DAY OFF THE SIDE OF THE HIGHWAY I BROUGHT IT TO A REPUTABLE MECHANIC STATING THAT THIS IS A PROBLEMATIC ISSUE WITH THIS VEHICLE AND MY ENGINE BLOCK FAILED & CRACKED. PROCEEDING THIS, I WENT TO ANOTHER MECHANIC TO GET A SECOND THOUGHT, JUST IN CASE. SAME RESPONSE TO THE ISSUE. APPARENTLY, THIS IS A HUGE ISSUE WITH THE 1.5L. I WAS QUOTED $4,800 TO FIX THIS ISSUE, MONEY I DON'T HAVE LAYING AROUND, MY WARRANTY RECENTLY EXPIRED AND BOTH FRED BEANS OF LANGHORNE & FORD MOTOR COMPANY BOTH TOLD ME TO "POUND SAND" BECAUSE OF THIS ISSUE. THAT THIS WHOLE ISSUE IS ON ME TO BE FIXED. EVEN THOUGH I BROUGHT MY CAR IN FOR THE PROGRAM 19B37 RECALL - WHICH FIXES THE COMPUTER SYSTEM TO "PREVENT" THIS ISSUE." THE VEHICLE HAS BEEN IN AND OUT OF THE LOCAL SHOP FOR CYLINDER MISFIRES, SPARK PLUG FOULS & ENGINE START UP ISSUES. WHICH APPARENTLY ARE LEADING SIGNS TO THE VEHICLE ENGINE BLOCK ISSUE. IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. SUCH AS THE 1.5L. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITTED THIS IS FAULT DURING THE MANUFACTURING PROCESSES IF THE ENGINE IS TO STALL OR SEIZE DURING DRIVING THIS COULD LEAD TO SERIOUS INJURY, ACCIDENT, AND EVEN DEATH. FORD IS NOT RECALLING THIS ENGINE AT THIS TIME. PLEASE RECALL THIS, NOW.

NHTSA ODI 11377892

BACK IN 2018, 1.3 MILLION FORD FOCUS VEHICLES WERE RECALLED DUE TO A FUEL PURGE VALVE. WHO'S TO SAY THE SAME ISSUE IS STARTING TO OCCUR AGAIN, BUT TO THE FORD FUSIONS? MY 2017 FORD FUSION THAT I PURCHASED 6 MONTHS AGO HAS THIS ISSUE. IT IS A MAJOR SAFETY CONCERN! ON MY WAY TO WORK IN THE MIDDLE OF THE HIGHWAY, DURING MORNING TRAFFIC, MY CAR DECIDES TO TURN OFF CAUSING A ACCIDENT, BUT LUCKILY NOBODY GOT HURT! WHILE I WAS SITTING THERE WAITING FOR THE POLICE TO ARRIVE, I TRIED TURNING IT BACK ON, AND LUCKILY IT DID, BUT SURPRISE SURPRISE NOW WITH THE SERVICE ENGINE LIGHT ON. WHEN I GOT OFF OF WORK MY CAR TURNED BACK ON (STILL WITH THE SERVICE ENGINE LIGHT ON) AND THE SAME ISSUE HAPPENED AGAIN 4 TIMES ON MY WAY BACK HOME. I DROVE ALL THE WAY BACK ON THE RIGHT HAND PASSING LANE BECAUSE THIS IS A SAFETY HAZARD, AND COULD EASILY CAUSE A ACCIDENT AGAIN! WHAT IT DID EXACTLY IS IT STARTS LIKE A HUMMING/VIBRATING NOISE THAT COMES FROM THE DASHBOARD, I COULDN'T PUSH ON MY GAS, TURN MY STEERING WHEEL, AND AUTOMATICALLY GOES DOWN TO 0 MPH, AND ON THE DASHBOARD IT ASKED ME TO PUT THE CAR IN P, AND THEN TURNS OFF. OF COURSE THE WARRANTY THAT I PURCHASED DIDN'T WANT TO COVER IT, AND NOW I HAVE TO PAY $425 TO HAVE THIS FIXED! FORD MOTOR COMPANY NEEDS TO ISSUE A RECALL BEFORE SOMEONE SERIOUSLY GETS INJURED!

NHTSA ODI 11374338

I WAS DRIVING HOME ONE NIGHT ON GORDON DR IN RUSTON, LOUISIANA WHEN AN ANIMAL ENTERED THE ROAD SO I STEERED TO THE LEFT TO AVOID THE ANIMAL AND SUDDENLY LOSS CONTROL OF STEERING. THIS CAUSED ME TO CRASH INTO A DITCH WITH A CEMENT DRAIN. MY CAR PROCEEDED TO DRAG ON THE GROUND SO I DID NOT DRIVE IT AND REPORTED IT TO INSURANCE AND IT WAS DECLARED TOTALED.

NHTSA ODI 11355663

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TEMPERATURE GAUGE INCREASED WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT STATED THAT TEMPERATURE GAUGE REMAINED HIGH AS SHE FELT HEAT ON HER FEET. THE CONTACT STATED THAT THE HEATER CORE MALFUNCTIONED AND COOLANT WAS LEAKED INTO THE VEHICLE. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND AT THAT TIME THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THAT SMOKE ENTERED THE VEHICLE FROM THE AIR VENTS. THE CONTACT HAD THE VEHICLE TOWED TO CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, MONROE, NC 28110) WHERE THE VEHICLE WAS DIAGNOSED WITH A HEATING CORE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,246.

NHTSA ODI 11325119

ENGINE OVERHEATED AND STARTED ON FIRE COMPLETELY DESTROYED . VEHICLE WAS NOT INVOLVED IN ANY ACCIDENT AND WAS RECENTLY 22 DAYS PRIOR COMPLETELY CHECKED OUT BY THE DEALERSHIP FOR A ENGINE COOLANT RECALL.

NHTSA ODI 11317484

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT STRUCTURE. DURING THE CRASH, THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. ALSO, THE DRIVER'S SIDE SEAT BELT LOCKING MECHANISM BECAME JAMMED AND THE DRIVER COULD NOT IMMEDIATELY EXIT THE VEHICLE. THE VEHICLE WAS TOWED FROM THE SCENE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. LIBERTY FORD BRUNSWICK (3101 CENTER RD, BRUNSWICK, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 11282605

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL AND DRIVING UP A HILL, THE PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO OPERATE WITHOUT WARNING. WHEN THE BRAKE PEDAL FAILED TO OPERATE, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT TOOK THE VEHICLE TO RIO VISTA FORD (1010 CA-12, RIO VISTA, CA 94571, (707) 374-6411) WHERE THEY AGREED THAT THE BRAKES WERE FAULTY. THE DEALER REPLACED THE BRAKES UNDER WARRANTY. WHILE DRIVING 40 MPH AND APPROACHING TRAFFIC, THE BRAKES FAILED AGAIN WITHOUT WARNING. AS A RESULT, THE CONTACT CLIPPED THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE SUSTAINED FRONT END DAMAGE. THE CONTACT HAD TO PAY A $1,000 DEDUCTIBLE TO THE AUTO BODY SHOP TO REPAIR THE VEHICLE. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER, BUT WAS OFFERED NO ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS MEANT TO OPERATE IN THAT MANNER. THE VEHICLE WAS TAKEN TO BIG VALLEY FORD (HIGHWAY M-28, EWEN, MI 49925, 906-988-2323) WHERE THEY WERE INITIALLY UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT THEN TOOK A MECHANIC TO TEST DRIVE THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED WITH A COMPUTERIZED BRAKING MODULE DEFECT AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11266888

DRIVING ON THE HIGHWAY AT LEAST AT 65 MPH, THE CAR IN FRONT OF ME HIT HIS BRAKES AND WENT IN TO A COMPLETE STOP. I DID NOT HAVE TIME TO STOP, I HIT THE CAR, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SIDE DOOR COULD NOT OPEN BECAUSE THE FRAME OF THE CAR SHIFTED. RIGHT AFTER IMPACT A GUSH OF LIQUID STARTED POURING OUT. IT WAS TAKEN TO THE SHOP TO GET FIXED BUT AFTER A COUPLE OF DAYS THE CAR WAS DEEMED A TOTAL LOSS.

NHTSA ODI 11244711

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME REALLY LOOSE AND CAUSED THE VEHICLE TO VEER TO THE RIGHT. THE VEHICLE CRASHED INTO A DITCH AND STRUCK A TREE. ALL THE AIR BAGS DEPLOYED EXCEPT THE ONE IN THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE EVERYDAY EVER SINCE THE VEHICLE WAS PURCHASED IN SEPTEMBER OF 2018. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR BACK PAIN AND RELEASED THE SAME DAY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 11231452

TAKATA RECALL - I DONT KNOW IF THAT APPLIES TO MY CAR. MY WIFE HAD AN ACCIDENT ON MARCH 12 2019 WHERE SHE HIT A TREE. THE IMPACT WAS SO MUCH THAT THE CRADLE OF THE BODY WAS DAMAGED. MY INSURANCE COMPANY IS GEICO , DECLARED THE CAR AS TOTAL LOSS. THE REASON THAT I AM WRITING THIS COMPLAINT IS THAT CAR AIRBAGS DID NOT INFLATE THEY WERE NOT ACTIVATED. WHEN YOU SEE THE PICTURE OF DAMAGE YOU WILL BE AMAZED WHY THIS MUST HAVE HAPPENED. WHEN I REPORTED THIS TO FORD THEY SAID THIS IS YOUR CASE NUMBER CAS17428626 AND SOMEONE WILL GET IN TOUCH WITH YOU SHORTLY. NOBODY HAS GOT IN TOUCH THEY HAVE MY EMAIL ID THEY HAVE MY PHONE NUMBER AND MY HOUSE ADDRESS NOTHING NOT A SINGLE RESPONSE. WHEN WE TALK ON THE PHONE THEY ARE LIKE EVERYTHING WILL BE DONE RIGHT AWAY BUT THE RIGHTAWAY IS LIKE A SUMMER DAY IN THE MONTH OF JANUARY WHICH NEVER COMES. I EVEN TOLD THEM JUST INCASE IF I DONT PICK UP THE PHONE PLEASE LEAVE A VOICEMAIL OR EVEN A MESSAGE SO THAT I CAN GET BACK TO YOU QUICKLY. SO FAR NO ONE HAS RESPONDED. FRANKLY I AM DISAPPOINTED IN THEIR HANDLING OF MY CASE AND ALSO THIS IS AMERICA WHERE SAFETY IS NEVER COMPROMISED SO WHY DID IT HAPPEN TO ME OR WHY SHOULD IT HAPPEN TO ANYONE WHO HAS A SIMILAR CAR LIKE MINE.

NHTSA ODI 11190436

TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. HERTZ RENTAL CAR IN SAN MATEO, CALIFORNIA WAS INFORMED OF THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11162506

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

NHTSA ODI 11162346

VEHICLE (FORD FUSION) HAD JUST STARTED TO PROCEED FORWARD FROM MEDIAN TURN AREA ONTO CITY STREET TO TURN LEFT WHEN 2ND VEHICLE (TOYOTA CAMRY) SWOOPED AROUND ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH AND HIT AFFECTED VEHICLE (FORD FUSION) ON FRONT DRIVERS SIDE (BUMPER AND ENTIRE DRIVERS SIDE FRONT QUARTER PANEL). SPUN BOTH VEHICLES AROUND AND AFFECTED VEHICLE (FORD FUSION) WAS PROPELLED INTO THE OTHER VEHICLE (TOYOTA CAMRY). IMPACT CAUSED FRONT DRIVERS SIDE TIRE TO DETACH, NO AIR BAGS DEPLOYED WHICH RESULTED IN THE HEAD OF THE DRIVER OF AFFECTED VEHICLE (FORD FUSION) TO HIT THE DRIVERS SIDE WINDOW WITH ENOUGH FORCE TO SPIDER SHATTER THE WINDOW LEAVING AN IMPRINT OF DRIVERS HEAD IN THE WINDOW. DRIVER WAS TRANSPORTED TO HOSPITAL AND INJURIES WERE MINOR THUS FAR. STILL SEEKING MEDICAL ATTENTION. IMPACT WAS SUFFICIENT ENOUGH THAT 2ND VEHICLE (TOYOTA CAMRY) DID DEPLOY ALL AIRBAGS.

NHTSA ODI 11152870

ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.

NHTSA ODI 11139680

I WAS DRIVING ON THE HIGHWAY UTILIZING THE ADAPTIVE CRUISE CONTROL. IT WAS SET TO 55 OR 65. I WENT TO CHANGE FROM THE RIGHT LANE TO THE LEFT LANE AND MY VEHICLE STARTED ACCELERATING QUICKLY. I WAS COMING ON TO ONCOMING TRAFFIC WAY TOO QUICKLY TO AVOID HITTING THE VEHICLE IN FRONT OF ME I HAD TO SWERVE AND HIT THE CEMENT MEDIAN. IT ALL HAPPENED SO QUICKLY I'M NOT SURE IF I WAS EVEN ABLE TO TRY AND HIT THE BRAKES AT ALL. I SEARCHED THE FORD WEBSITE AND HAVEN'T FOUND ANY RECALLS FOR MY VEHICLES YEAR. I THOUGHT I SHOULD REPORT THIS RIGHT AWAY SO OTHER DRIVERS ARE AWARE. THIS IS SECONDARY TO HAVING TO HAVE THE BATTERY REPLACED AND ELECTRICAL SYSTEM RESET....AND THE STEERING WHEEL BOLT REPLACED! I WISH I COULD GIVE THIS CAR BACK. SO SCARED TO GET BACK IN IT.

NHTSA ODI 11120227

I WAS STOPPED ON THE FREEWAY WHEN A TRUCK REAR-ENDED ME TWICE AND I ENDED UP REAR-ENDING THE PERSON IN FRONT OF ME. NONE OF MY AIRBAGS DEPLOYED.

NHTSA ODI 11103454

TL* THE CONTACT OWNED A 2017 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, A BEEPING NOISE WAS HEARD AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A CREEK. THE CONTACT STATED THAT THERE WAS AN UNKNOWN ERROR MESSAGE ON THE NAVIGATION SCREEN. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE CONTACT CALLED PRESTON FORD AT 877-834-3396 (LOCATED AT 4313 PRESTON RD, HURLOCK, MD 21643) AFTER LEARNING ABOUT NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE DEALER HUNG UP THE PHONE. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.

NHTSA ODI 11102330

I WAS DRIVING THROUGH SAN JUAN CAPISTRANO CALIFORNIA EVENING OF JAN 3RD 2018 WEST BOUND ON HWY 74 HAVING JUST PAST THE OVERPASS ON I-5. I WAS ONLY GOING ABOUT 30 MPH AND THE STEERING SUDDENLY STOPPED WORKING AND MY CAR FLOATED OVER AND I COULD NOT STOP IT OR STEER. IT WAS THE STRANGEST THING I EVER EXPERIENCED. I FELT THE SENSORS IN THE CAR SUCK IN. MY CAR BOUNCED OVER THE CURB AND THE RIGHT FRONT WHEEL WAS TORN OFF IT. THE INSURANCE COMPANY TOTALED MY CAR OUT AND THE LOSS OF MY CAR HAS BEEN SIGNIFICANT LOSS OF INCOME AND ABILITY TO WORK TOO. I LOST SO MUCH OVER THIS CAR BEING TOTALED. I HAS USAA AUTO INSURANCE AND GAP COVERAGE ON THE NOTE. HOWEVER I HAD NO IDEA ABOUT HOW INSURANCE AND THE ABILITY TO RESTORE INSURANCE WOULD BE AFFECTED. I HAVE HAD TO SEE THIS AS AN AT FAULT ACCIDENT AND IT RAISED MY INSURANCE AND IMPACTS ME NEGATIVELY IN MANY WAYS FINANCIALLY. AIRBAGS DID NOT DEPLOY I ATTACHED LOSS DOCS, I HAVE PICS OF CAR AS WELL AS WHEEL WELL WHERE WHEEL WAS PULLED OFF AFTER BOUNCING OVER THE HIGH CURB.

NHTSA ODI 11097839

WHEN VEHICLE WAS IN PARK WHILE CAR RUNNING, DRIVER OPENED THE DOOR AND WAS TOSSED OUT OF THE VEHICLE. CAR SUDDENLY DIS-ENGAGED FROM PARK AND ACCELERATED BACKWARDS CRASHING INTO ANOTHER VEHICLE. WHEN DRIVER RETURNED TO VEHICLE THE CAR WAS IN PARK.

NHTSA ODI 11084616

THE SCISSOR JACK FOR THE CAR IS UNSTABLE, WHEN THE CAR WAS JACKED UP TO REMOVE A FLAT RIGHT FRONT TIRE WITH THE PARKING BRAKE SET AND THE CAR WAS ON A LEVEL PAVED PARKING LOT SURFACE, THE JACK ROLLED OVER AND THE CAR FELL ON TO THE TIRE AS IT WAS BEING REMOVED RESULTING IN SIGNIFICANT DAMAGE TO THE FENDER AND INJURY TO MY HAND, I WAS THEN ABLE TO JACK THE CAR BACK UP AND REMOVE THE TIRE AND AGAIN WHILE PUTTING THE SPARE TIRE ON THE JACK ROLLED OVER AGAIN AND THIS TIME THE JACK WAS PINNED UNDER THE CAR AND FORD'S ROADSIDE ASSISTANCE WAS CONTACTED TO SEND SOMEONE TO JACK THE CAR UP. THE DEALER SAID THAT THERE IS NOTHING WRONG WITH THE JACK OR THE CAR, HOWEVER WHEN I TOOK THE CAR TO A COLLISION SHOP THEY WERE ALL TO FAMILIAR WITH THE PROBLEM.

NHTSA ODI 11082023

WHEN I HAD TO BRAKE, THE CAR DID NOT RESPOND TO THE BRAKE EVEN THOUGH I HAD PRESSED HARD ON THE BRAKE. THE RESULT WAS THAT I HIT A CAR IN FRONT OF ME. SINCE IT WAS NOT HIGH SPEED TRAFFIC, MY INJURY WAS TRAUMA TO MY FOOT. THE CONCERN WAS THAT THERE WAS PLENTY OF TIME TO STOP, NOT AN 'EMERGENCY' STOP. I WAS ON A SURFACE STREET WHERE SPEED WAS 35-40 MILES PER HOUR. ALL AIR BAGS WERE DEPLOYED. THE CAR WAS TOWED AND DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY. AS A RESULT, UNABLE TO DO ANY OTHER INVESTIGATION. I DO NOT HAVE

NHTSA ODI 11076148

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE MAKING A RIGHT TURN OUT OF A SHOPPING CENTER, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. ONLY THE FOOT AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS REQUIRED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI 11048017

VEH 1 EXITING GAS STATION ACROSS TWO LANES TO CENTER-TURN LANE TO AWAIT BREAK IN TRAFFIC. VEH 2 CRASHED INTO LEFT FRONT OF VEH 1. SUFFICIENT IMPACT TO BREAK RIGHT FRONT WHEEL FROM FRAME ON VEH1. ONLY AIRBAG TO DEPLOY WAS AT DRIVER'S ANKLE. NONE OF THE OTHER AIRBAGS WORKED. DRIVER OF VEH 1 INJURED, SEVERE ABRASION TO LEFT CLAVICLE CAUSED BY SEAT BELT. STERNUM AND RT RIBS ALSO AFFECTED . VEH 1 VIRTUALLY STOPPED, VEH 2 APPROACHED AT HIGH RATE OF SPEED, VEH 1 HAD NO TIME TO ESCAPE COLLISION. WEATHER CLEAR, DRY, SUNNY

NHTSA ODI 11048059

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE PULLED TO THE LEFT AND SWAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BEFORE MAKING AN APPOINTMENT WITH SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746 (301) 423-4950), THE VEHICLE STARTED PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED AIR. ANOTHER TECHNICIAN DIAGNOSED THE VEHICLE AND REVEALED THAT THE FRONT CAMBER AND REAR TOE FAILED. THE REPAIRS NEEDED WERE UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN FOR A TEST DRIVE, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO MAKE AN APPOINTMENT WITH THE LOCAL DEALER. THE CONTACT STATED THAT THE GEAR SHIFT ALSO STARTED TO SHIFT INADVERTENTLY FROM DRIVE TO NEUTRAL. THE VEHICLE WAS TAKEN BACK TO SHEEHY FORD OF MARLOW, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED ONCE AGAIN AND INFORMED THE CONTACT TO MAKE AN APPOINTMENT. ON NOVEMBER 1, 2017, WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED TO THE RIGHT, STRUCK TWO OTHER VEHICLES, FLIPPED OVER, AND LANDED ON ITS ROOF. ALL OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISES ALL OVER THE BODY AND INJURIES TO THE NECK, BACK, LEFT HIP, BOTH SHOULDERS, AND BOTH KNEES. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE INITIAL FAILURE MILEAGE WAS APPROXIMATELY 15 AND THE CRASH OCCURRED AT APPROXIMATELY 3,200 MILES.

NHTSA ODI 11044825