Sep 13, 2019Transmission & drivetrainBrakes
PURCHASED 9/2018.CARE HAS BEEN SHAKING LIKES ITS GOING TO FALL APART EVER SINCE THEN. . I HAVE A MANUAL TRANSMISSION AND CAR GRUNTS WHEN PICKING UP SPEED LIKE I HAVE A CLUTCH SHIFT AND MAKES THIS SCRATCHING NOISE WHEN I SHIFT FROM PARK TO REVERSE. OR REVERSE TO DRIVE. ALSO WHEN I BARELY TAP THE BREAKS ITS STOP SO SUDDENLY THE JILT FORCES ME FORWARD.. TODAY 9/13/19 THE TRANSMISSION FAULT MESSAGE CAME ON. AND WENT OFF. THEN WHEN I START THE CAR BACK UP TO CHECK SYSTEMS.. THE MESSAGE SYSTEM SAYS ALL SYSTEMS NORMAL AND THE LIGHT DIDNT COME BACK ON AFTER DRIVING IT AROUND, SHIFT FROM REVERSE TO DRIVE, AND SHUTTING OF AND STARTING UP CAR 3 DIFFERENT TIMES.
NHTSA ODI 11255429
Sep 10, 2019Electrical systemEngine
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE VEHICLE DID NOT START FOR A FEW DAYS. THE BATTERY WAS REPLACED, BUT FAILED AFTER THREE DAYS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND UNKNOWN FAILURE CODES APPEARED. THE MECHANIC REPLACED THE DOOR SENSOR. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11254524
Sep 4, 2019Transmission & drivetrain
WHEN STOPPED AT A STOP LIGHT THE VEHICLE HAS A JOLTING SIMILAR TO DROPPING THE CLUTCH IN A MANUAL TRANSMISSION. WHEN SHIFTING FROM 1-2 THERE IS A LOUD GRINDING (REALLY BAD) AND NOTICABLE SHIMMY IN THE VEHICLE ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN JUMP WHEN THE CLUTCH CATCHES. THERE IS A COMMON LOSS OF POWER WHEN COMING FROM A STOP. THESE SYMPTOMS ARE EVEN MORE COMMON WHEN THE VEHICLE HAS WARMED UP AND DRIVEN FOR MORE THAN 10 MINUTES.
NHTSA ODI 11253229
Sep 1, 2019Engine
I'VE HAD THIS CAR FOR A MONTH AS OF TODAY! I WAS DRIVING DOWN A CITY STREET AND MY CHECK ENGINE LIGHT CAME ON
NHTSA ODI 11252665
Sep 1, 2019
I HAD THE CLUTCH REPLACED INSIDE TRANSMISSION 8 MONTHS AGO BECAUSE OF A HARD VIBRATION AFTER I PRESS GAS PEDAL FROM A STOP MAJOR OF TIMES. THIS DILEMMA IS STILL OCCURRING A HARD VIBRATION AFTER I PRESS THE GAS PEDAL FROM A STOP MAJOR OF TIMES WHEN I'M IN TRAFFIC WAITING 4 THE LIGHT TO CHANGE TO PROCEED ON THE ROADWAY.
NHTSA ODI 11252715
Aug 29, 2019Transmission & drivetrain
2017 FORD FOCUS SHUDDERS AND VIBRATES WHILE IN MOTION AND WHILE STATIONARY. VEHICLE ALSO HAS HESITATION AND SLOW RESPONSE WHEN ACCELERATING. VEHICLE IS CURRENT ON ALL RECALLED SERVICES HOWEVER THE ISSUE IS STILL PRESENT.
NHTSA ODI 11252327
Aug 28, 2019Fuel system
HELLO, I HAVE A 2017 FORD FOCUS. I HAD TOOK MY CAR TO A AUTO SHOP BECAUSE I STARTED TO SMELL GAS AND MY CHECK ENGINE LIGHT HAD CAME ON. THE AUTO SHOP TOLD ME THAT THERE IS A LEAK SOME WERE AND ITS GOING TO COST ME $430 JUST TO DROP THE TANK TO SEE WERE THE LEAK IS COMING FROM BUT THEN TOLD ME THERE WAS A NEW RECALL FOR THE SAME YEAR MAKE AND MODEL FOR A FUEL TANK DEFECT. SO I TOOK MY CAR TO THE CLOSEST FORD DEALER AND THEY TELL ME THAT THE RECALL NOT FOR THIS VIN #. I'M NOT SURE IF MY VIN # WAS OVER LOOKED BECAUSE IT'S HAVING THE SAME ISSUES AS THE OTHER CARS.
NHTSA ODI 11252101
Aug 28, 2019Transmission & drivetrain
BETWEEN 0& 20MILES AND 20 & 40 MILES GOING FORWARD OR BACKWARDS MY CAR JERKS,STALL,VIBRATES AND MAKE METAL CAN SCRAPING SOUND. MY CAR IS THE THE 2017 FOCUS HAS A NEW DESIGN BUT THE SAME DUAL CLUTCH 'AUTOMATIC' TRANSMISSION SYSTEM AS PREVIOUS YEAR MODELS. ... HOWEVER, WHERE THE FOCUS IS MANUFACTURED DOES NOT EXCUSE THE FACT THAT FORD HAS KNOWN ABOUT THE TRANSMISSION PROBLEM FOR YEARS AND HAS CONTINUED TO IGNORE THE PROBLEM. THIS HAPPENS ONLY WHEN DRIVING.
NHTSA ODI 11252121
Aug 23, 2019Fuel system
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039, (678) 929-5606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. THE CONTACT STATED THAT THE DEALER DID NOT REPLACE, BUT UPDATED THE CPV SYSTEM. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, THE VEHICLE SHUDDERED, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT EXPERIENCED THE FAILURE MULTIPLE TIMES AFTER THE DEALER UPDATED THE CPV SYSTEM. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 59,727.
NHTSA ODI 11246101
Aug 21, 2019Electrical systemFuel system
NO OCCURRENCE JUST WORRIED
NHTSA ODI 11245538
Aug 21, 2019Transmission & drivetrain
TRANSMISSION SHUDDERS EFFECTING ACCELERATION AND MAKES GRINDING NOISES. SOMETIMES THE CAR WILL LURCH COWARD UPON ACCELERATION. I'VE HAD THE MANUAL TRANSMISSION ASSEMBLY AND MANUAL TRANSMISSION CLUTCH PRESSURE PLATE REPLACED THREE TIMES. TRANSMISSION IS BEGINNING TO SHUDDER AGAIN. CONTACTED FORD AUGUST 15 AND THEY KEEP SAYING THAT SOMEONE WILL CALL WITHIN 24 HOURS. I'VE CONTACTED THEM DAILY AND THEY KEEP SAYING SOMEONE WILL CALL THE FOLLOWING DAY. SIX DAYS LATER AND STILL NO RESPONSE. KEEP GETTING THE SAME STORE THAT THEY UPDATED MY CASE NUMBER AND SOMEONE WILL CALL US WITHIN 24 HOURS.
NHTSA ODI 11245603
Aug 19, 2019Lights
THE CAR IS ABOUT TO MAKE 2 YEARS OLD THAT I GOT IT AND I BUT IT BRAND NEW AND I DIDN'T ALREADY REPLACED THE HEADLIGHTS AND THE TAIL LIGHTS AND A BRAKE LIGHTS NO LESS THAN 15 TIMES
NHTSA ODI 11244935
Aug 14, 2019Transmission & drivetrain
TRANSMISSION SLIPS. AT TIME WHEN DRIVING, IT SLIPS AND THE RPM'S REV UP TO 5-6 AND THE CAR HAS NO POWER. IT LASTS FOR 3-4 SECONDS AND SOUNDS LIKE THE CAR IS IN NEUTRAL AND GAS PEDDLE PUSHED TO THE FLOOR. IT DOES THIS OFF AND ON EVERY TIME I DRIVE IT. STARTED AROUND THE 9,000 MILES MARK. MY CAR IS A 2017 FORD FOCUS WITH 11,800 MILES ON IT.
NHTSA ODI 11243905
Aug 13, 2019Fuel system
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE FUEL GAUGE BECAME INOPERABLE. AS A RESULT, THE VEHICLE RAN OUT OF FUEL ON SEVERAL OCCASIONS AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED BOWDITCH FORD (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (800) 735-2211) AND WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 11243492
Aug 9, 2019Fuel system
THE CAR STARTS FINE AND WITH NO INDICATOR LIGHTS JUST STALLS OUT OR WILL BARELY DRIVE AS IF THERE IS NO GAS IN THE CAR. IT DOESN'T SEEM TO RECOGNIZE THAT YOU'RE PUTTING YOUR FOOT ON THE GAS
NHTSA ODI 11242848
Aug 8, 2019Engine
MY VEHICLE ENGINE COMPLETELY STOPPED ON ITS OWN AND THE VEHICLE INDICATORS SHOWED THAT THE ENGINE OVERHEATED. THIS WAS AFTER LESS THAN 10 MINUTES ON THE FREEWAY GOING 55 MPH. THIS VEHICLE HAS A SOFTWARE RELATED RECALL FOR IT AS WELL CURRENTLY. I TOWED THE VEHICLE TO AUTONATION FORD OF MIAMI TO BE SERVICED FOR THE RECALL AND FOR THE ENGINE TROUBLE(IT ONLY HAS 26,000 MILES) AND THEY INFORMED ME THAT THEY WERE NOT WILLING TO LOOK AT THE VEHICLE TO EVEN OFFER A DIAGNOSIS FOR AT LEAST 2-3 DAYS. THEY DID NOT OFFER A LOANER VEHICLE OR ANY MODE OF TRANSPORTATION IN THE INTERIM. THIS IS UNACCEPTABLE BEHAVIOR, ESPECIALLY FOR A VEHICLE UNDER RECALL. THIS ISSUE HAS OCCURRED TWICE AT THIS DEALERSHIP WITH MY TWO FORD VEHICLES.
NHTSA ODI 11242601
Aug 7, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, TURNING, AND ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD (7200 BROAD ST, BROOKSVILLE, FL 34601, (352) 419-0810) AND LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION SHUDDER TEST WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 15,000.*BF CONSUMER STATES THAT VEHICLE SHUDDERS AT TAKEOFF. MANUFACTURER WAS CONTACTED BUT TOLD CONSUMER THAT VEHICLE WAS NOT INCLUDED IN RECALL. *DL
NHTSA ODI 11242295
Aug 6, 2019Speed control
THE CAR SHUTTER UPON STARTS FROM STOP LIGHTS AND SIGNS.
NHTSA ODI 11241972
Aug 4, 2019Transmission & drivetrainElectrical systemEngine
WHILE DRIVING THE CAR, 4 DAYS AFTER HAVING THE 2ND CLUTCH REPLACEMENT AT 30,000 MILES, IT WAS ON A STREET NOT HIGHWAY, THE CARS ELECTRONIC DASH DISPLAYED "TRANSMISSION FAULT FIX NOW". THE CAR THEN SLOWED DOWN A BIT LOSING POWER, THEN SEVERAL OTHER SIGNALS APPEARED ON SCREEN, BRAKES AND A FEW OTHERS, THEN THE ENGINE SHUT DOWN AND POWER WENT OUT. THE CAR WOULD NOT RESTART AFTER A FEW MINUTES, SO AAA CALLED TO TOW IT BACK TO DEALERSHIP. THIS HAPPENED SUNDAY JULY 28, 2019. MONDAY AFTERNOON, AFTER THEY HAD TIME TO LOOK AT VEHICLE, I RECEIVED A CALL TELLING ME THAT THE "ALTERNATOR " WAS FAULTY AND THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT WHICH TURNED OUT TO BE THE NEXT DAY. THE ISSUE WITH THIS IS MY WIFE HAD BEEN 110 MILES AWAY AND HAD DROVE HOME SATURDAY JULY 27. IF THAT HAD LET GO WHILE SHE WAS TRAVELING THE 70 MPH SPEED LIMIT THERE COULD HAVE BEEN A FATAL ACCIDENT. THIS VEHICLE HAS BEEN IN AND OUT OF FORD DEALERSHIP 5-6 TIMES FOR SAFETY RELATED ISSUES
NHTSA ODI 11241569
Jul 31, 2019Transmission & drivetrain
WHEN ACCELERATING FROM A STOP, THE CAR OFTEN STRUGGLES TO GET UP TO SPEED. IT WILL ALSO SHUDDER AND SHAKE WHILE DOING THIS. INTERMITTENTLY SHIFTING INTO REVERSE WILL YIELD NO RESULTS AND I WILL HAVE TO PLACE THE CAR IN PARK, AND TRY AGAIN WHICH SOMETIMES FIXES THE ISSUE. CAR WILL ALSO LUNGE FORWARD FROM A STOP WITH VERY LITTLE ACCELERATOR PRESS AND OTHER TIMES WILL LAG AND HAVE LACK OF ACCELERATION DESPITE "FLOORING IT". WHILE TURNING AND ACCELERATING FROM A STOP, IT FEELS AS IF THE CAR CAN'T DECIDE WHAT GEAR TO BE IN AND WILL PROVIDE FAR MORE POWER THAN IS NECESSARY.
NHTSA ODI 11240917
Jul 26, 2019Transmission & drivetrain
CAR SHUDDERS VIOLENTLY WHEN SHIFTING FROM 1ST TO 2ND GEAR OFTEN LEADING TO CONTROL ISSUES. IT SOMETIMES CANT MAKE UP ITS MIND WHETHER IT WANTS TO DOWNSHIFT OR NOT SO IT MAKES IT HARD MERGING ONTO A HIGHWAY BECAUSE I CANT GET UP TO SPEED. WHEN IS FINALLY DOES DECIDE WHAT GEAR IT WANTS TO GO IN IT WILL JERK FORWARD EVEN IN STOP AND GO TRAFFIC SO I HAVE TO CONSTANTLY SWITCH BETWEEN BRAKING AND GIVING IT GAS TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR ONLY HAS 34000 MILES AND I BOUGHT IT NEW AND THE DEALERSHIP WON'T TAKE IT BACK. THIS CAR IS A SAFETY RISK AND AN ACCIDENT WAITING TO HAPPEN. TOOK IT TO THE DEALERSHIP AND THEY COULD RECREATE THE PROBLEM ACCORDING TO THEM.
NHTSA ODI 11235054
Jul 26, 2019Transmission & drivetrain
CAR SHUDDERS ANYTIME I EXCELERATE FROM A STOP. ALSO LOOSES POSER IN THE MIDDLE OF TAKING OFF FROM A COMPLETE STUP...THE SHUDDER IS TERRIBLE AND VERY CONCERNING. I ALREADY HAD THE TRANSMISSION FIXED AT 25000 MILE ..I AM AT 32000 AND ITS STARTING TO DO THE SAME PROBLEM...FORD NEEDS TO STEP UP ON THIS..WE NEED A CLASS ACTION SUIT ,LIKE THEY ARE DOING IN CANADA ON THIS PROBLEM WITH FORD MOTOR COMPANY CANADA.
NHTSA ODI 11235159
Jul 25, 2019Transmission & drivetrain
WHILE ACCELERATING AT ANY PACE, THE VEHICLE WILL OFTEN SHUTTER, SHIFT VERY LATE, OR FAIL TO SHIFT AT ALL. WHEN SLOWING DOWN, DURING DOWN-SHIFT FROM THE AUTOMATIC DCT, IT MAKES SORT OF A CLANKING SOUND.
NHTSA ODI 11234727
Jul 25, 2019Transmission & drivetrain
TRANSMISSION SHUDDER. WHEN THE TRANSMISSION WARMS UP THE CAR SHUDDERS UPON ACCELERATION AND SHIFTING INTO FIRST, SECOND, AND OCCASIONALLY THIRD GEAR. THIS GENERALLY OCCURS DURING MEDIUM TO HIGHER RATES OF ACCELERATION. THE SHUDDER IS HARDER TO IDENTIFY OR NONEXISTENT WHEN ACCELERATING AT A VERY LOW PACE.
NHTSA ODI 11234954
Jul 24, 2019Transmission & drivetrain
THIS 2017 FORD FOCUS IS HAVING THE SAME TRANSMISSION ISSUES BEING DESCRIBED BY OTHER FORD OWNERS FROM EARLIER MODEL YEARS. CAR SHUTTERS AND VIBRATES, OFTEN VERY HEAVILY AND MAKES LIGHT GRINDING NOISE WHEN SHIFTING. CURRENT WORKAROUND IS TO ACCELERATE VERY SLOW OR VERY FAST WHICH ISN'T ALWAYS A SAFE OPTION. PLEASE INCLUDE THE 2017 FOCUS IN YOUR INVESTIGATION. THANK YOU.
NHTSA ODI 11234344