What 842 owners told NHTSA about the 2017 Ford Focus RS

2017 Ford Focus; CNP valve issues; previous Safety Recall 19S22 was issued in 2019. The dealership where car was purchased performed recall; deformation of tank in Nov 2019. The 2017 Ford Focus never really idled very well even after recall was performed by dealership in 2019, as well as; increased RPM and sluggish at acceleration. Then early June 2023 fuel gauge was reading 44 miles to empty; so stopped to fill gas tank. Turned car off completely had keys in pocket; immediately after filling the gas tank the Ford Focus would not start; eventually able to start vehicle by continuous attempts and then finally punching the gas pedal once car was started kept car running for at least 40 minutes. Performed OBD scan shortly after which gave error code PO456. Recall 19S22 clearly states that a OBD scan of PO456 could very well be a CNP valve issue. Contacted dealership and made appt for 6/20/2023; at which time the dealership stated that recall has already been performed for the 2017 Ford Focus in Nov 2019. Contacted Ford Motor Company; who then stated that they are aware of the CNP issue but since there is no current recall that they are not liable and to contact NHTSA.

NHTSA ODI 11527891

Car is now shutting off while driving. It shut off on me 3 times almost causing several accidents. I called a Ford dealership about current recall and was told I would be charged for a diagnostic and have to pay out of pocket

NHTSA ODI 11525857

I purchased my car 3 years ago from a dealer. I maintain maintenance on my vehicle faithfully. I was coming from work I had stopped at the stop sign, when I went to accelerate to make a left turn. My car started to decelerate as if I was in the wrong gear. I tried to drive and it would drive to maybe 10/15 mph and sound as if I’m in the wrong gear. The car is automatic so I was completely lost. I’m thankful I was able to make it home. The transmission failure service light came on. The car stopped going in reverse. My mechanic says the transmission alone is about 4500. I’m still making payments on this car to help my credit. I know someone who has the exact same car with the same problem. The transmission. I called different ford places. They were no help. Then getting on here just made me feel worst because ALOT of people are apparently having the same problem with same kind of car. Please help.

NHTSA ODI 11525246

I’ve only had the vehicle 1 yr 2 months. Purchased from CMA Honda and the vehicle powered completely off. The battery was replaced and the transmission control module, they are now saying it’s internal. The entire transmission has to be taken apart and they are now saying it will be $5000 or more. Nope trading it.

NHTSA ODI 11524221

This regards my 2017 Ford Focus. The car is 6 years old, I am still making payments on it, has a little over 50,000 miles on it, has been maintained by Ford every year since I bought it, and the transmission and extended warranty had just expired about 2 months ago. A few weeks ago, I'm driving down the freeway around 1pm Pacific, traveling about 60mph when the engine seemed to 'seize up', the engine light came ON, the car jerked several times creating a severely dangerous driving hazard as I tried to keep it under control. It slowly began losing speed, so I made my way off the freeway and made my way to the Ford dealer who had been maintaining the car. It felt like the car was going to stall any minute so I'm lucky I got to the dealer. It took them a few days to get back to me, and they then told me the entire engine and 'boost system' needed to be replaced at a cost of approx. $7,000 (probably just to get another defective engine). They tried to work with Ford to get some financial assistance since this is obviously a defective car, but Ford refused.The dealer suggested I call Ford, so I did, and spoke with a rep and a supervisor on May 22, told them their car was defective and my life had been put in danger, and they both told me they wouldn't help in any way. As I write this, the dealer has ordered parts and am awaiting repairs. I will have been without a car for 3 weeks, paying for Lyft and borrowing cars to get to work. I understand there's a class action lawsuit (Barnes et al vs Ford, US District Court of Delaware Case 1:22-cv-00823). Ford should buy my car back.

NHTSA ODI 11524020

The contact owns a 2017 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle stalled without warning. The vehicle was taken to the dealer, but the contact was unsure of the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 92,922.

NHTSA ODI 11524062

The contact owns a 2017 Ford Focus. The contact stated while stopped at a traffic light, the light turned green and the contact depressed the accelerator however, the vehicle failed to respond. The contact stated that the vehicle revved but failed to respond. The contact stated that the vehicle started moving forward at a slow speed and was shuddering. The contact stated that she returned to her residence and turned off and restarted the vehicle, however the failure persisted. The contact stated that she also experienced a failure in attempting to shift the vehicle into reverse(R). The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred, and she had the clutch replaced two more times by the dealer. The contact stated that the dealer had replaced the Transmission Control Module due to the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 127,000.

NHTSA ODI 11523816

The 2017 ford focus had a 2nd engine installed by ford dealer in April '21 at 56,000 miles due to engine malfunction and seizing. The same thing happened three weeks ago at only 38,000 miles on the new engine. The car would not accelerate then all of the lights came on and stalled. Can not drive.

NHTSA ODI 11523590

Transmission does not shift properly. Vehicle shakes and shudders while accelerating. Noticeable loss of power and acceleration while shaking and shuddering happens.

NHTSA ODI 11523308

The contact owns a 2017 Ford Focus. The contact stated that while driving at 35 MPH, the vehicle stalled with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where it was purchased, but they offered no assistance. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11521487

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while shifting gear before losing motive power. The vehicle would not properly accelerate while depressing the accelerator pedal. The check engine warning light illuminated with the "transmission overheating" and "transmission fault" messages displayed. The vehicle was taken to the local dealer who diagnosed that the transmission needed to be replaced. The transmission was replaced but the failure recently reoccurred. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 68,000.

NHTSA ODI 11521191

I recently got this car, seen there was a recall so I took it to get fixed at the dealership. Ever since it got fixed, my car has lost power and the transmission won't shift correctly making me unable to drive.

NHTSA ODI 11521227

The vehicle kept getting slower and slower was not able to use six gear had a hard time going up hills would lose its power engine light came on when I would get gas the car would not start afterwards went to a dealership on 5/6/20-23 and found out there were three codes that came up one was for a misfire detected on startup another was unable to bleed up fuel tank vacuum and a third was internal controls model sstart stop performance.

NHTSA ODI 11520750

Fors continues to have the same transmission issues they had in the 2011-2016 ford focus dual clutch transmission. 2017 & 2018 should’ve been recalled. I have approximately 15,000 miles on my 2017 and the car was working fine and one day it suddenly lost some forward gears and reverse leaving the car in limp mode in the middle of the an intersection after starting to drive forward on the road. The lights changed and traffic is moving across leaving me in an unsafe situation and the other drivers having cars traveling 55 nearly rear ending them. There is no warning of this failure they suddenly happen and can cause issues where you’re stuck at a light or cannot get through an intersection. I tried to bring my car in and they told me they had 80,000 focus cars ahead of me and that they wouldn’t be able to fix my car due to a chip shortage. 80,000 other ford focus with this same issue is clear to me they’ve never resolved the matter and continued allowing these unsafe cars to be on the road. If this happens on a busy freeway, intersection, or anywhere on the road its a serious issue. There needs to be a full recall on the transmissions control module, the two clutch actuators, and the shift forks. Because of the design the TCM first fails causing the actuators to rotate and sheer of the pin from the castings, causing the shift forks to come loose. The only way to fix it because of all the diat created when this happens is to replace the dual clutch, TCM, both external actuators and shift fork A and shift fork B. Of course they sold two more years of the same model they’ve previously recalled and were part in a class action settlement that requires they replace these unsafe components. I cannot be the only person to report this safety issue. It nearly caused me to get hit on the road and I’m lucky to be alive. The next person may not be so lucky. Ive only got 15,000 miles on this car it shouldn’t have any issues like this. Recall these now.

NHTSA ODI 11519601

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked intermittently. Additionally, the contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced; however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 20,000.

NHTSA ODI 11519225

The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the purge valve to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The contact was informed that NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was serviced back in 2019. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 42,644.

NHTSA ODI 11518588

The DPS6 dual-clutch transmission shudders and shifts hard during all phases and speeds. Acceleration is unpredictable and feels as though it could stall at any time. Ford wants $3000 - $5000 to repair. They also state the issue is common.

NHTSA ODI 11517148

The vehicle shakes, stalls shuts off when filling up with gas. Once gas is added, you have to keep the feet on the gas (reveing up to ensure it starts), then drive to get the gas flowing into the engine. The vehicle was taken for diagnostic with an Auto Zone and a mechanic and the codes pulled (more than once) was...P1450 and P2196. This was brought to the attention of dealer at time of purchase and requested another vehicle. They ensured it could be fixed; after another yr. or more now the codes are appearing again. I have dates for repair, but will have to get copies of work completed from the dealer.

NHTSA ODI 11515951

The contact owns a 2017 Ford Focus. The contact stated while his wife was driving 35 MPH, the vehicle started to hesitate and idle rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ODI 11515992

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would be difficult to restart. The contact stated that several attempts were needed to start the vehicle. The contact stated that she had to keep the accelerator depressed for several minutes before she could shift to drive(D). The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the canister purge valve (CPV) needed to be replaced. The mechanic advised the contact that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.

NHTSA ODI 11515773

I pulled out of my brothers driveway as I pulled out the car failed to go over 10mph and started to lurch back and forth. I almost got in an accident because of this. There was a car coming down the road and they had to swerve to miss me because I couldn’t get the car to go over 10. I promptly pulled the car over after that.The car also would go into reverse but would not move. I had the car towed to a local Ford dealer because I did not feel it was safe to drive. There were no warning lights on the car at the time of the incident. The check engine light did come on later though. The dealership said the TCM had failed and would need to be replaced but I would need to wait for the part because it’s on national factory back order. After waiting 4 months and calling Ford to complain multiple times the part finally came in. They installed the part and told me it did not fix the issue and I would need a replacement transmission. The car has not been fixed, failure date was at 87,300 miles. The car is no longer safe to drive and costs way too much for me to fix.

NHTSA ODI 11515009

The contact owns a 2017 Ford Focus. The contact stated the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vapor management valve, part number: BV6Z9D289E, needed to be replaced. However, the part was on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

NHTSA ODI 11513946

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the contact's residence. The vehicle was then taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The contact stated that the vehicle stalled approximately seven times in one trip. The contact was able to drive to her destination. The contact stated that the failure had been reoccurring increasingly. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 79,000.

NHTSA ODI 11514087

Vehicle stalls after filling tank up with gas either to a full tank or less than a full tank. Vehicle throws code for EVAP issue as well as manufacturer control. Took to a mechanic where I was told there were multiple issues with the fuel system that needed to be replaced.

NHTSA ODI 11513820

Upon stopping to fill up with gas once the gas tank is either full or not all the way full, the car has trouble starting and will stall. The vehicle will begin to run after pressing the gas pedal multiple times with the ignition still on. The check engine light is illuminated. I was made aware of a previous recall that I feel my car should’ve been involved in. The approximate mileage is 95000.

NHTSA ODI 11513828