What 842 owners told NHTSA about the 2017 Ford Focus Bev

My clutch causes the car to stutter when accelerating. My focus has already had a clutch replacement under warranty. I am now at 76k miles and my car has started stuttering again.

NHTSA ODI 11441131

Traveling 30-35 mph, car jerked 5-6 times. Approximately 1/8 mile further got in to the middle turn lane and started to turn when car stalled in the middle of the road. Was able to coast into driveway and then I was able to restart car. Check engine light came on and has stayed on. Auto on/off switch was engaged but did not turn off vehicle at stop sign, where I waited to pull out, directly preceding stalling incident. Mechanic pulled the code p1450 for 'unable to bleed up fuel tank vacuum' and also a purge valve issue. I believe both of these issues have been recall items on the Focus but for a 2.0 liter not the 1.0 liter that my vehicle is. I find this issue extremely dangerous & unacceptable that it is not a recall on my car too. I will fix asap as I am scared to drive it now especially on the freeway.

NHTSA ODI 11441038

My car has been giving me problems from the start. i had to get a new fuel pump and a new clutch at 75,000 miles because my fuel pump was bad and my clutch fractured (Which some 2017 ford focus' have been recalled for this issue, but supposedly mine doesn't have any recalls). I have always done routine maintenance on this car. Now at 91,000 miles my engine has blown up. I was driving and my oil light started to blink and within seconds my car had totally lost its power. This is very unsafe to happen while driving, especially uphill.

NHTSA ODI 11440945

The contact's mother owns a 2017 Ford Fusion. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact's mother initially took the vehicle to the dealer where they informed her that the clutch within the transmission needed to be replaced. Her mother then took the vehicle to Kurtis Chevrolet, Inc. (5369 Hwy 70 W, Morehead City, NC 28557) where the vehicle was purchased and was provided the same information as the other dealer. Her mother was then given an estimate for the cost of a new transmission. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

NHTSA ODI 11439525

My mother, [XXX], purchased this car in 2017 with only 2 miles on it. Shortly after purchasing it, the steering went out. She had it repaired. Then the clutch on the transmission went out. She had to fight with dealership and Ford to get it replaced. Since this, we have had to have six clutches put in. We have also had to have another steering column put in and two purge valves. The car is now back in the shop having the seventh clutch put in. We have contacted Ford several times asking them to do a buyback and they refuse. My mom is a retired 72 year disabled vet and has to have reliable transportation due to her health. Please assist her in getting this issue resolved. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11439289

After a full stop at a high way exit, I turned left into a local road at about 10mph. Suddenly, my vehicle showed a message "Stop safely now", at this same time I found my vehicle completely lost its power. It did not even have the power for me pull over. I had to stop and block the traffic. I tried several times to restart the vehicle by turning off the power and then turning on again, but without success. I waited for another 5 minutes and tried again, suddenly, the engine light was on again and the vehicle gained its power. I resumed my trip. I searched internet, and found that "About 2,600 Focus Electrics built between Sept. 15th, 2011 to Aug. 8th, 2013 at Ford's Michigan Assembly Plant in Wayne have finally been recalled due to the 'Stop Safely Now' problem." My model is Focus Electrics 2017.

NHTSA ODI 11438145

I was recently in an accident where at a speed of approximately 50 mph I rear ended someone who was stopped on the highway. At this time my airbags did not deploy, which I believe to be a manufacturing failure. I hit my head on the steering wheel and since the accident have been experiencing major neck and back pain, for which I am seeing a chiropractor. I believe that I should be granted compensation for the physical, emotional, and financial burdens that this total loss accident has put me under.

NHTSA ODI 11437572

The contact owns a 2017 Ford Focus. The contact stated that while driving uphill, the RPM increased, and the vehicle independently accelerated. Additionally, while driving the vehicle stalled. The vehicle failed to accelerate above 5 MPH. The check engine warning light illuminated. The contact changed the fuel however, the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact informed the insurance company about the failure she experienced. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was 45,475.

NHTSA ODI 11437219

Car engine light on and vehicle stalling while driving. After fueling car will not stay on, have to be pumping gas pedal and after a few minutes car becomes drivable. Had car engine light check and they indicated a purge valve issue. They informed ne about the ford recall has on certain ford focus. Will be taking vehicle to get service at dealership.

NHTSA ODI 11436856

I got a flat tire and the lug nuts were swollen. I was stranded on the side of the road and had to leave the car in traffic on the shoulder. We had to wait a full day to get the proper tool (a special lug nut wrench) to remove the wheel. The wrench that came with the car and the one I had at home would not fit over the swollen lug nuts.

NHTSA ODI 11436669

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 5 mph and making a left turn when another vehicle crashed into the front passenger side of her vehicle. The air bags did not deploy. The contact sustain a soft tissue bruise on her left knee and did seek medical attention at the emergency room. The contact also stated the other driver sustain a small laceration on his left arm but was not aware of any medical treatment. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 59,280. The consumer provided photos of the vehicle and injuries.

NHTSA ODI 11435946

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the "Service Engine" warning light illuminated. After refueling, the vehicle would not start until after several attempts, with the contact depressing on the accelerator pedal to start the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.

NHTSA ODI 11435516

On multiple occasions while driving on highways with speed limits 55 or greater the vehicles suddenly de-accelerated rpm dropping to 1-2 rpms and suddently without warning then accelerating to 7-8 rpms, cars and trucks. Appears that the transmission gears were switching without warning and without operator shifting. Took vehicle into John F. Kennedy Ford in Conshohocken Pa., they replaced clutch plate, then we experience the symptom even words on highway, while operating a 55mph with car suddenly de-accelerating. Car under extended ford warranty 60k miles. John F. Kennedy Ford dealer in Conshohocken and Ford Corporate after calls to customer service corporate line speaking to supervisor refuses to repair the vehicle because they say they can not recreate the problem. (witness was present during each incident other than driver) Incidents occurred 09/05/2021 on NJ Expressway and 09/12/2021 on Pa Highway (09122021 occurred after clutch plate was repaired to "fix the problem" My personal opinion is that Ford customers are going to die on the highways if this problem continues. It is extremely dangerous and unsafe due to uncontrolled rapid de-acceleration on the highways.

NHTSA ODI 11434519

My 2017 Ford Focus engine is stalling without warning. The engine will cut off totally without warning, anytime, anywhere. This is life threatening. So dangerous Also after putting gas in my tank, the car will not start at all And this problem is identical to the cars that are recalled #19S22. My 2017 Ford Focus apparently was build May 2, 2017, Less than a month after the recall cut off date of April 17, 2017. My Ford Focus has all the same problems as the recalled Ford Focus 2017. I could be killed driving my 2017 Ford Focus and I shutter to think about what could happen. My car dealership just keeps repeating that my 2017 Ford Focus is not recalled. Unable to get any serious attention about this problem by the Ford dealership or Ford Motor Company. The fact that my Ford Focus is not included in the really, no one is of any help. I'm reporting it now to you that my 2017 Ford Focus is a life threatening vehicle and needs to be reported as a serious safety hazard immediately

NHTSA ODI 11434358

sputtered and stalled out on me multiple times on highway and side roads.

NHTSA ODI 11433378

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the engine had experienced rough idling and stalling. On several occasions, the vehicle would not immediately restart. The vehicle was taken to an independent mechanic and a local dealer who both diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle was included in the NHTSA campaign number 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

NHTSA ODI 11432905

This vehicle has had 3 transmissions replaced within the 36,000/3 year warranty.It now has 46,000 miles on it,no warranty and is need of another transmission replacement,as it shudders violently,stalls or surges upon stopping.i have reached out to Ford Motor Co. And no one will offer any type of help for repairs,or in getting me out of this death trap and into a safer vehicle,as they are well aware of the known issues per class action lawsuits.My only other option at this point is to file bankruptcy on this vehicle unless you can help me.

NHTSA ODI 11432404

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds the vehicle jerked, shuddered, and stalled. The vehicle would not immediately accelerate while depressing the accelerator pedal. Additionally, while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The contact indicated that the transmission had been replaced on three separate occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.

NHTSA ODI 11432406

The transmission shudders when accelerating, I have also temporarily lost control of my vehicle when merging onto a highway.

NHTSA ODI 11430939

My transmission has been slipping ever since I bought it a yr ago in 2020. It is a 2017 Ford Focus. A few days ago it started making occassional whining sounds. I drove to work and engine light came on and it wouldn't start. Mechanic got it started, moving shifter and rolling it a bit. I drove to shop and they said transmission problem. My friend showed me her 2015 extd warranty on tranny clutch. Ford must not have fixed the problem. I also rode in a 2018 today which she said was also slipping. Do we need another multi lawsuit?

NHTSA ODI 11430692

The contact's girlfriend owns a 2017 Ford Focus. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle would idle and stalled. The fuel gauge was faulty, and the check engine warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the stuck canister purge valve had deformed fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 49,500.

NHTSA ODI 11430488

Every time I stop the vehicle to fill up the gas tank there are massive issues getting it restarted I am being told it is a faulty cpv valve and there are a huge amount of Fords that are being recalled for these bad cpv valves also occasionally happens while driving

NHTSA ODI 11428547

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle would not shift into gear. The contact stated that when she disengaged the accelerator pedal and depressed it again, she was able to drive the vehicle however, the warning message "Transmission Overheating, Stop Safely" appeared on the instrument panel. The contact veered to the side of the road, then the warning message "Transmission Hot, Wait Five Minutes" appeared on the instrument panel. The contact stated she waited and when she drove the vehicle, the warning message "Transmission Hot, Wait Five Minutes" reappeared. The contact stated she veered to the side of the road and waited. The contact stated she was able to drive the vehicle to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch A and transmission clutch B needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 9,700.

NHTSA ODI 11426666

The vehicle only has 34,000 miles on it and I have to get the clutch replaced. I was driving on the highway when I suddenly received a "Transmission Fault Service Now" error. The forks also have to be replaced with this. The car has had regular servicing. I purchased it from a ford dealer when it had 17,000 miles on it. Consumer stated vehicle seems to have the same nhtsa campaign 18V845000.

NHTSA ODI 11422828

I have had a problem with my Ford Focus for months. The car jerks, rattles and shakes when I am driving it. I have taken it back to Ford three times. January 2021, I attempted to get an appointment at Autonation Ford on Phillips Highway Jacksonville, FL. I was told that their repairman had COVID-19 and they could not service my car. I called again and was told that their transmission service man quit and that I had to take the car to Autonation Ford in Orange Park on the other side of Jacksonville. Time 1) I took the car to the dealer in Orange Park on March 16, 2021. They told me that it met specifications and they would not fix it under warranty. Time 2) April 14, 2021, I took it to Autonation Ford in Orange Park. I was told the same story. Time 3) June 17, 2021, I took it to Autonation Ford on Phillips highway In Jacksonville, FL. June 19, 2021, My husband [XXX] talked to the general manager [XXX]. He said he would get back to him in writing. He hasn’t. June 21, 2021, I talked to [XXX], the service person at Autonation Ford on Phillips Highway. He said I could pick up the car. He also said that the invoice wasn't complete and he would e-mail it to me. So far, I haven't received it. June 22, 2021, My husband [XXX] contacted Ford Customer Care and obtained a case number from [XXX]. ([XXX]) She said she could not at that time contact [XXX], but she would continue to attempt to contact him and get back to [XXX]. Attempts to contact her at [XXX] and get a written response have also failed. Each time I have been told that it is within specification and fixing it is not under warranty. I also have been told that it can be fixed now if I pay for it. The cost was estimated at $3,000. When it jerks jerks and shutters, it startles me and distracts me from attention on controlling the car. This condition is not safe. I am now mainly using my husband's Tesla. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11422622