What 842 owners told NHTSA about the 2017 Ford Focus Bev

CAR FAILS TO SHIFT INTO GEAR WHEN ACCELERATING, CAR WILL NOT 'GO' IN SOME INSTANCES WHEN THE GAS PEDAL IS PUSHED, 'GRINDING' NOISE COME FROM ENGINE WHEN SHIFTING GEARS, WILL HESITATE OR 'SHUDDER' WHEN YOU ACCELERATE, RPM'S WILL GO VERY HIGH IN THE 7000 RANGE BEFORE SHIFTING INTO GEAR, WILL FAIL TO GO INTO GEAR WHEN SHIFTING FROM REVERSE TO DRIVE AND CAR WILL CONTINUE TO ROLL BACKWARDS UNTIL YOU STOP AND IT FINALLY FINES A GEAR. HAVE PULLED OUT FROM A SPOTLIGHT, 4-WAY OR FROM A PARKING LOT AND CAR WOULD NOT GO. THIS HAS CAUSED US TO ALMOST BE REAR-ENDED SEVERAL TIMES. THIS HAS HAPPENED TO BOTH MY HUSBAND AND I. HAD TO PULL OVER ON THE SHOULDER OF AN ENTRANCE RAMP WHEN ATTEMPTING TO GET ON HIGHWAY BECAUSE THE CAR WOULD NOT SHIFT AND GO. THIS ISSUES ARE A HAZARD AND WE HAVE TAKEN IT IN 3 TIMES TO TWO DIFFERENT DEALERSHIPS AND THEIR RESPONSE IS THEY CAN'T DUPLICATE THE CONCERN. WE BOUGHT THE VEHICLE AT THE OF MARCH 2017 BRAND NEW AND IT HAS BEEN IN THE SHOP AND NOT IN OUR POSSESSION FOR A TOTAL OF 25 DAYS SO FAR. WE WILL NO LONGER PUT OUR CHILDREN IN THIS CAR FOR THE FEAR OF BEING INJURED OR KILLED. DEALERSHIP HAS NEVER PROVIDED US ANY TYPE OF PAPERWORK AND WE HAVE A CURRENT CASE WITH CORPORATE, BUT THEY REFUSE TO HELP IN ANY WAY UNTIL THEY GET A DIAGNOSIS OF SOME KIND.

NHTSA ODI 11039921

BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHOW 80 MILES CHARGE. INDICATOR WARNING SHOWS: "STOP SAFELY WARNING LAMP" AND "ELECTRIC MOTOR WARNING LAMP". ALL INTERIOR LIGHTS ARE BRIGHT WHEN THE CAR DOOR IS OPENED, IT DOES NOT APPEAR THAT THE BATTERY CHARGE IS LOW. ALSO THERE IS NO WARNING OF "LOW BATTERY" BEFORE THE CAR SUDDENLY LOST POWER. I ALSO NOTICED WHEN I TURN OFF THE "POWER/START BUTTON", THE "INFORMATION AND ENTERTAINMENT DISPLAY/GPS" STAYED ON. EVEN AFTER I HAVE CLICKED THE "LOCK" BUTTON ON THE REMOTE CONTROL KEY. AFTER PRESSING THE "POWER/START/STOP" QUITE A NUMBER OF TIME AND SWITCHING BETWEEN THE TWO KEYS, THEN THE "DISPLAY CENTER" FINALLY TURN OFF. WE HAD TO CALL ROADSIDE ASSISTANCE TO HAVE CAR TOWED.

NHTSA ODI 11016442

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, THERE WAS ABNORMAL NOISE COMING FROM THE VEHICLE AND IT FAILED TO PROPERLY SHIFT WHEN DRIVING UP AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED HESITATION WHILE BEING OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO LENIORE CITY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

NHTSA ODI 11006697