What 842 owners told NHTSA about the 2017 Ford Focus Bev

The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was towed to the residence. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 98,639.

NHTSA ODI 11513637

POWER SHIFT TRANSMISSION/DUAL CLUTCH IS SHUTTERING /JERKING WHEN ACCELERATING FROM A STOP OR AND TURNING CORNERS.NOTE THIS HAPPENS REGULARLY. ITS BEEN BACK TO DEALEARSHIP ON 4 OCCASIONS . THEY REPLACED CLUTCH ASSEMBLY ONCE IN FEB 2020,IT WAS TAKEN IN AGAIN IN MAY 2021 FOR SAME ISSUE TOLD IT WAS IN SPEC. THE FOURTH TIME WAS TAKEN IN IN MARCH 2023 TOLD ITS IN SPEC.CAN'T FIND THE DATE FOR TIME NUMBER 3,BUT WAS TOLD THEN IT WAS IN SPEC.

NHTSA ODI 11513424

Ever since purchasing this vehicle 2nd hand, it has had "Fuel Rail Pressure Too Low" and "Lost Communication with Fuel Pump Control Module" intermittently. Attempted to fix with a mechanic, had fuel control module replaced. It occurred again, so had fuel pump replaced. It still randomly stalls out, leaving us in danger on the roadway. Pulling into traffic can be dangerous, since a stall-out would guarantee a collision with on-coming traffic. Engine light stays on when it stalls, eventually will start again, and light disappears. This has been an ongoing problem over the last 2 years. Vehicle can only be used for local driving in the event of being stranded, sometimes on a monthly basis. Recently now, the Transmission Control Module has stopped working and needs to be replaced (as of 3/6/23). Mechanic says these parts are on backorder for 1+ years.

NHTSA ODI 11513292

My vehicle has a faulty transmission problem and a fuel problem, The vehicle has been inspected by personal mechanics and CarX, 5 codes have been scanned and confirmed that their are 2 codes for the transmission and 2 codes for the fuel system. Check engine light is on, the vehicle will no longer go into reverse but can continue to go into drive but does not accelerate rpm when accelerating on the gas.

NHTSA ODI 11512978

The contact owns a 2017 Ford Focus. The contact stated that while driving at an unknown speed, the vehicle failed to accelerate as needed. The vehicle also failed to shift into reverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who scanned the vehicle who informed her there was small leak in the fuel line. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 107,000.

NHTSA ODI 11512750

While accelerating from a complete stop, the car frequently jerks and sputters while it appears to be attempting to switch gears. This has been a problem since I bought the car pre-owned in 2020 but it has become much more frequent and instead of doing a single jerk or sputter when stepping on the gas, it does it much more. I did research more and it appears the make, model, and year were part of a recall prior to my owning the vehicle for what seems to be the same issue; however, my VIN was not part of that recall.

NHTSA ODI 11512570

The contact's wife owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge valve had failed. The mechanic then informed him of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact attempted to reach the dealer but was unsuccessful. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.

NHTSA ODI 11512052

Transmission shakes when taking off and stumbles to get going. it almost got me hit when turning due to it not wanting to go.

NHTSA ODI 11511168

The transmission starts to shift too hard. It doesn't accelerate easily, and when it does, it gets very jerky.

NHTSA ODI 11510898

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to respond while attempting to drive from a complete stop. The contact stated that the vehicle would respond as needed after shifting into a lower gear. The contact stated that the failure also occurred while driving approximately 45 MPH. The contact stated that the failure occurred intermittently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the TCM was reset several times. The contact stated that the vehicle was temporarily fixed after resetting the TCM. The independent mechanic diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

NHTSA ODI 11510576

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40-45 MPH, the RPM’s started fluctuating before lowering and the vehicle stalled. The contact was able to regain motive power by excessively depressing the accelerator. The contact was able to drive approximately 5-10 minutes however, while coming to a stop light the vehicle stalled. The contact was able to restart the vehicle and the vehicle drove normal. The check engine warning light was illuminated. The contact, a certified mechanic, retrieved a diagnostic trouble code for a malfunctioning EVAP system and that the O2 sensor had malfunctioned. Additionally, the fuel level was elevated. The dealer was contacted and confirmed the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,500.

NHTSA ODI 11510612

I was driving home from my mother's home and the car swerved and was hard to keep control of. The next day I was headed to work and the warning came on that the transmission was too hot. I let it cool down for 15 minutes and the message said it was safe to drive, but the process repeated 4 times.i called for tow to the mechanic and he said it was a transmission control module. The part was on backorder for se eral weeks. When they tried to do the repair it did not work.

NHTSA ODI 11510501

Dual clutch transmission needs replaced and my vehicle only has approximately 44,500 miles on it. Mechanics including Ford mechanics say that it is no fault of my own but a common problem with the 2017 Ford Focus transmission. The automatic transmission loses power, hesitates and shakes between gears sometimes, especially on inclines. It also when going from reverse to drive which started yesterday 03/03/2023 sometime after Ford Services inspected it, now sometimes the vehicle still drives in reverse after shifting to drive until i press my brakes, look to see it is in drive, which it is, then, press the gas pedal again and it moves forward finally as it should. This occurrence is random but mostly an issue when having to reverse on a slight incline out of a parking position, which makes it more dangerous. This is not a one time occurrence but ongoing until i replace the transmission. There are also no service engine lights warning of the transmission or anything else for that matter showing there being an issue even though there is.

NHTSA ODI 11510125

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the transmission was slipping while driving. The vehicle was taken to the dealer, where it was diagnosed with bearing and bushing failure, and the DPS gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 69,000.

NHTSA ODI 11509361

I went to pull into traffic and when I pushed on the gas to hurry it just did a jumping stuttering type of thing. I almost got hit, it’s like it just doesn’t want to engage right away and I don’t know if it’s the clutch or transmission. Hills are also an issue, just jerks and jumps trying to go into a gear. I was told this car would not have the same problem as the previous years but I am very upset and lucky I didn’t get killed. Thank you my number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11509412

The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, there was an abnormal rumbling noise detected and the vehicle stalled. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed her about the codes regarding the canister purge valve. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 180,000.

NHTSA ODI 11508966

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20 MPH and shifting from first to second gear, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but experience the same failure within two months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch to be replaced for second time. The vehicle was repaired but experience the same failure a second time. The contact took the vehicle the third time to the local dealer, where it was diagnosed with needing the axle to be replaced. The vehicle was not repaired. The contact purchased the axle from the dealer but took the vehicle to an independent mechanic and had the axle replaced. The vehicle was repaired but continued to experience the failure and the contact stated that a control module warning light was illuminated. The contact took the vehicle to another independent mechanic, where the vehicle was diagnosed and it was determined that the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 100,838.

NHTSA ODI 11508297

Engine light just went on

NHTSA ODI 11507999

The contact owns a 2017 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost motive power and started jerking with the check engine warning light illuminated. The contact was able to drive the vehicle to the dealer and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no Extended Warranty on the vehicle. The failure mileage was 100,000.

NHTSA ODI 11507647

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that the vehicle needed to be refueled more frequently. The vehicle was taken to an independent mechanic, where various fuel system failure codes were retrieved, and it was determined that the canister purge valve, carbon canister, and fuel tank needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 65,200.

NHTSA ODI 11507254

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking, lost motive power, and hesitated while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle had been serviced for the same failure previously, and the transmission clutch was replaced on three separate occasions. The failure mileage was 17,500.

NHTSA ODI 11506909

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle failed to accelerate properly with the transmission warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ODI 11505903

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering while shifting from first gear. Additionally, after refueling, the vehicle hesitated to restart. The contact also stated while driving, the transmission was slipping. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.

NHTSA ODI 11505002

back-up camera fails intermitadey, about 70% of the time. Failure of the camera increases risk to pedestrians and rear cross traffic. Independant service center confirms the failure and thinks this should be a recall. There are no warning lamps when the camera fails. The problem started in 2019.

NHTSA ODI 11504370

The contact owns a 2017 Ford Focus. The contact stated while her son was driving approximately 45 MPH, he depressed the accelerator pedal however, the vehicle failed to respond. The driver attempted to depress the brake pedal, but the brake pedal was rigid and was unable to properly stop the vehicle. The contact stated several unknown warning lights were illuminated intermittently. The driver used the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

NHTSA ODI 11503618