What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

Electrical short behind dashboard. No signs of failure until it caught on fire. Interior was in flames in under 2 minutes.

NHTSA ODI 11713942

On Tuesday, [XXX], at approximately [XXX] PM, I was driving southbound on [XXX] near Coalinga, CA, when my truck suddenly experienced a failure. I noticed smoke in the side mirror and asked my passenger to confirm. Moments later, a "Low Fuel Pressure" message appeared on the dashboard, and smoke began coming from the hood. I immediately pulled over and attempted to pop the hood, at which point flames erupted from the engine bay. The fire quickly spread, fully engulfing the vehicle within minutes. Emergency responders, including Cal-Fire and CHP, arrived on the scene. The truck was towed by Cal-State Towing Service in Huron, CA. The Fire Captain on site provided an incident card, but the full fire report is expected to take at least a week to obtain. There were no prior indications of mechanical issues before this incident, and no recent repairs or modifications to the fuel system or engine. However, I recently became aware of an ongoing NHTSA investigation into fuel leaks and fire risks in Ford Super Duty trucks equipped with the 6.7L diesel engine (TFL Truck Report). The investigation highlights a potential issue with fractures in the secondary fuel filter housing, which could lead to fuel leaks and fire hazards. Given that my truck displayed a Low Fuel Pressure warning immediately before catching fire, I strongly suspect this failure may be related to the issue under investigation. The truck is currently in tow yard storage and is available for inspection upon request. This incident posed a serious safety risk to myself, my father and others on the roadway, and I believe it warrants further examination by NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11646580

On Tues Nov 16, 2021 evening we discovered our Ford f-250 super duty diesel 6.7L on fire. Fire department was dispatched. They extinguished the fire and they determined that it was most likely the engine block heater (It was plugged in because of 0 degree temps that evening). The GFCI breaker was tripped. Upon later research, I found the NHTSA safety recall report 18v-894 dated Dec 18, 2018 found that the vehicle's engine block heater cable is susceptible to moisture accumulation and subsequent fire because of these factors: a female connector angled upwards at 45 degree or greater angle, a low mounting position in the vehicle, and an unshielded or exposed mounting location. On 5/30/2019 we took the vehicle into our local Ford service dealer because of recall #18s45 and they disabled the block heater. On Oct 28, 2019 we responded to recall 19g01and took the vehicle again into the dealer because they reported they had the fix. At that time they replaced the cord on the existing block heater. Consequently, 2 years later, our vehicle succumbed to a catastrophic total loss fire because Ford's recall solution was to simply replace the cord, not to actually address the root cause of the problem, which was the low mounting location and susceptibility to corrosion of the terminals in cold climates. Ford is not cooperating with our requests for them to help us. They advised us that they will no longer be addressing this matter, that they are not going to get involved in helping with our immediate needs (our most immediate need being transportation to and from work), and there is no need to contact them again and they will not be contacting us. Their legal department advised us to consult our insurance company for compensation. By the way, on Aug 17, 2021 we took the vehicle in for its 30,000 mile service, which included full inspection.

NHTSA ODI 11441226

WHILE DRIVING ON INTERSTATE 20, EASTBOUND, MY LOW FUEL PRESSURE INDICATOR LIGHT CAME ON. I STARTED LOSING POWER AND WE PULLED OFF AT THE EXIT THAT WAS THERE. AS SOON AS WE STOPPED, THE ENGINE BAY WAS ON FIRE. IT GAVE NO INDICATION OF ODD SMELLS OR PROBLEMS.IT SEEMED TO BURN THE ENGINE COMPARTMENT COMPLETELY, ALL THE ELECTRICAL SYSTEMS, INTERIOR, POSSIBLY FIREWALL, ETC. IT SEEMS THIS IS POSSIBLY A KNOWN PROBLEM.

NHTSA ODI 11202804

TL* THE CONTACT OWNED A 2017 FORD F-250. WHILE DRIVING 50 MPH, THE VEHICLE CAUGHT FIRE AT THE BOTTOM OF THE ENGINE AND THE BRAKES FAILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT CONSUMER STATED INSURANCE COMPANY DETERMINED DEFECTIVE WIRING CAUSED THE FIRE BOTH THE TRUCK AND CAMPER WERE A TOTAL LOSS. *JB

NHTSA ODI 11163691

TL* THE CONTACT OWNS A 2017 FORD F -250 SUPER DUTY. THE CONTACT STATED THAT THE CUP HOLDER ASSEMBLY IN THE CONSOLE WAS NOT SEALED; THEREFORE, LIQUID LEAKED INTO THE CONSOLE COMPARTMENT AND THE CONSOLE LIGHTS FAILED. ADDITIONALLY, SMOKE EMERGED FROM THE CONSOLE AND THE CABIN FILLED UP WITH SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLARTY DANIEL FORD, 2609 SOUTH WALTON BOULEVARD, BENTONVILLE, AR 72712, (479) 250-0401) WHO STATED THAT THE WIRES NEEDED TO BE REPLACED DUE TO WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DECLINED UNDER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE DUE TO USER ERROR. THE FAILURE MILEAGE WAS 56,144.

NHTSA ODI 11132142