Dec 27, 2018Electrical systemBrakesEngineFire
TL* THE CONTACT OWNED A 2017 FORD F-250. WHILE DRIVING 50 MPH, THE VEHICLE CAUGHT FIRE AT THE BOTTOM OF THE ENGINE AND THE BRAKES FAILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT CONSUMER STATED INSURANCE COMPANY DETERMINED DEFECTIVE WIRING CAUSED THE FIRE BOTH THE TRUCK AND CAMPER WERE A TOTAL LOSS. *JB
NHTSA ODI 11163691
Nov 18, 2018Steering1 injury
17 NOV 2018, WIFE AND I WERE TRAVELING SB ON I-15 NEAR BOUNTIFUL, UT GOING ABOUT 70MPH WHEN I WENT OVER A BUMP (WHERE THE ROAD TURNS INTO A BRIDGE). THE VEHICLE IMMEDIATELY STARTED TO DO A DEATH WOBBLE AND WE LOST CONTROL OF THE VEHICLE. BREAKS WERE VERY SLUGGISH DUE TO THE FRONT TIRES NOT MAKING CONTACT WITH THE ROAD. WE WERE ABLE TO REGAIN CONTROL AND PULL OVER AND INSPECT THE TIRES TO FIND NOTHING WRONG. WE TOOK THE TRUCK TO LES SCHWAB WHERE THEY INFORMED US THAT WE HAVE SEVERAL LOOSE AND BROKEN PARTS. THE DEALERS WERE CLOSED OR UNABLE TO GET US IN ON SATURDAY. THE TRUCK IS A 2017 F-250 CREW CAB, 100% STOCK. IF I WAS PULLING A TRAILER, I WOULD HAVE LOST COMPLETE CONTROL AND WOULD HAVE BEEN IN AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE IF THIS TRUCK CANNOT GO DOWN A HIGHWAY WITHOUT A DEATH WOBBLE. SOMEONE OF LESSER DRIVING SKILL WILL NOT KNOW WHAT TO DO AND THIS TRUCK COULD KILL SOMEONE. VIDEO OF THE EVENT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JQFTGQKDKPG YOU CAN SEE IN THE VIDEO THAT AS SOON AS I CROSS OVER THE BRIDGE, THE TRUCK REACTS TO IT AND STARTS TO VIOLENTLY SHAKE. THE HOOD CAN CLEARLY BE SEEN VIBRATING AND THE DASH CAM RECORDS AND SAVED THE EVENT AS A CRASH.
NHTSA ODI 11152254
Oct 4, 2018Steering1 injury
I BEGAN NOTICING SLIGHT FORMS OF WOBBLE WHEN GOING OVER BUMPS/POTHOLES AT 24K MILES OF MY 2017 4WD SWB CC F250 PLATINUM. THIS PAST WEEKEND I GOT THE EXTREME VERSION OF DEATH WOBBLE (EXTREME STEERING WHEEL OSCILLATION) WHERE I THOUGHT I HAD BLOWN A COUPLE TIRES AT ABOUT 50 MPH AFTER HITTING A POTHOLE ON THE ROAD. I HAVE NEVER HAD A SUPER DUTY DO THIS IN MY PAST MODELS GOING BACK TO THE MID 90'S. HONESTLY, IT HURT MY BACK AND SHOULDER TRYING TO CONTROL IT AND REQUIRED A DEATH GRIP ON THE STEERING WHEEL TO KEEP FROM CHANGING LANES. ONLY THING THAT CAUSED IT TO SUBSIDE WAS SLOWING DOWN TO ABOUT 10-15 MPH AND THEN IT SMOOTHED OUT LIKE NORMAL. THIS HAPPENED ON A FREEWAY AND THANK GOODNESS NO VEHICLES WERE BESIDE ME. I WILL NOT LET MY WIFE OR FAMILY MEMBERS DRIVE THIS TRUCK GIVEN THIS ISSUE. THIS IS A SAFETY ISSUE WITH THIS VEHICLE. I AM SCHEDULING TO TAKE TO DEALER AND LEAVE UNTIL IT IS GUARANTEED FIXED.
NHTSA ODI 11133421
Sep 28, 2018Electrical systemBody & structureFire
TL* THE CONTACT OWNS A 2017 FORD F -250 SUPER DUTY. THE CONTACT STATED THAT THE CUP HOLDER ASSEMBLY IN THE CONSOLE WAS NOT SEALED; THEREFORE, LIQUID LEAKED INTO THE CONSOLE COMPARTMENT AND THE CONSOLE LIGHTS FAILED. ADDITIONALLY, SMOKE EMERGED FROM THE CONSOLE AND THE CABIN FILLED UP WITH SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLARTY DANIEL FORD, 2609 SOUTH WALTON BOULEVARD, BENTONVILLE, AR 72712, (479) 250-0401) WHO STATED THAT THE WIRES NEEDED TO BE REPLACED DUE TO WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DECLINED UNDER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE DUE TO USER ERROR. THE FAILURE MILEAGE WAS 56,144.
NHTSA ODI 11132142
Sep 3, 2018Body & structureEngineFire
MY WIFE AND DAUGHTER WERE TRAVELING SOUTH ON INTERSTATE 55 NORTH OF SIKESTON, MISSOURI. MY WIFE WAS DRIVING THE TRUCK. AND WAS AT THE TIME OF THE INCIDENT PASSING A SEMI-TRUCK. SHE NOTICED THE TRUCK LOST POWER IN THE ENGINE AND A LIGHT CAME ON ON THE DASH. A MESSAGE APPEARED ON THE DASH RELATING TO THE POWER LOSS. SHE WAS ABLE TO GET THE TRUCK TO THE SHOULDER SAFELY. AS SOON AS SHE STOPPED THE TRUCK, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD AND TOLD OUR DAUGHTER TO GET OUT OF THE TRUCK. AS SOON AS THEY GOT TO THE TAILGATE FLAMES STARTED SHOOTING OUT OF THE TRUCK. SHE SAW THAT THE FIRE STARTED ON THE LOWER RIGHT HAND SIDE OF THE ENGINE WITH FLAMES DROPPING DOWN ABOUT ONE FOOT FROM THE FRONT PASSENGER TIRE. THIS IS THE LOCATION OF THE OIL FILTER ON THE TRUCK. THE TRUCK WAS SOON ENGULFED IN FLAMES. THIS INCIDENT HAPPENED AT APPROXIMATELY 3:30 IN THE AFTERNOON. SHE HAD THE OIL CHANGED AT THE FORD DEALERSHIP IN CAPE GIRARDEAU, MISSOURI (FORD GROVES) EARLIER THAT DAY. LUCKILY THERE WERE NO INJURIES AND ONLY PROPERTY DAMAGE RESULTING FROM THE FIRE. IF THERE HAD BEEN A CHILD IN A CHILD RESTRAINT, IT COULD HAVE BEEN TRAGIC. THE TRUCK WAS TOWED BY D & K TOWING AND STORED AT THEIR FACILITY IN SIKESTON. THE SCOTT COUNTY FIRE DEPARTMENT RESPONDED TO THE FIRE. THE TRUCK AND THOUSANDS OF DOLLARS IN PERSONAL PROPERTY WERE DESTROYED IN THE INCIDENT.
NHTSA ODI 11124149
May 20, 2018AirbagsCrash2 injuries
A VAN LOST CONTROL IN HEAVY RAIN MERGING ONTO A VERY BUSY INTERSTATE AND CROSSED 2 LANES OF TRAFFIC BEFORE ENTERING MY 3RD LANE. IT WAS PERPENDICULAR TO MY VEHICLE AS I STRUCK IT IN THE CENTER OF THE DRIVER'S SIDE AT APPROXIMATELY 65 MPH. MY DRIVER'S STEERING WHEEL AIRBAG DID NOT DEPLOY AT ALL. THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES. I THEN SPUN AROUND AND SLID SIDEWAYS STRIKING A GUARDRAIL IN MY DRIVER'S DOOR WHICH CAUSED ME TO ROLL ON THE GUARDRAIL FOR APPROX 112 FT. BEFORE COMING TO REST ON MY WHEELS. THE SIDE CURTAIN AIRBAGS DEPLOYED BUT THE STEERING WHEEL NEVER DID. THE TRUCK SUSTAINED EXTENSIVE DAMAGE BEING A TOTAL LOSS.
NHTSA ODI 11096961
May 2, 2018EngineFire
TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ENGINE WAS ON FIRE. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED BY A BYSTANDER. THE VEHICLE WAS TOWED TO CHAPEL HILLS FORD (1565 AUTO MALL LOOP, COLORADO SPRING, CO 80920, (719) 387-1099), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 25,277.
NHTSA ODI 11091402