What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab Diesel

REAR DOOR BEHIND DRIVERS DOOR WILL NOT CATCH TO KEEP THE DOOR CLOSED. THE DOOR BOUNCES BACK OPEN WHEN YOU PUSH IT CLOSED.

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DURING FREEZING WEATHER MY DOOR LATCHES AND LOCKS FREEZE AND BECOME INOPERABLE. SOMETIMES DOORS WON'T UNLATCH. SOMETIMES DOORS I OPEN WON'T LATCH WHEN CLOSED. SOMETIMES DOORS DON'T LOCK WHEN I HAVE USED THE POWER LOCKS THAT SHOULD LOCK ALL DOORS. THIS HAS ONLY HAPPENED AFTER THE VEHICLE HAS BEEN PARKED FOR A LENGTH OF TIME IN FREEZING TEMPERATURES. FORDS VOLUNTARY SERVICES ACTION HAS FAILED TO FIX THE PROBLEM.

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MY ELECTRIC TAILGATE IS COMING DOWN WITHOUT ME OPENING IT. I WAS HOOKING UP MY SNOWMOBILE TRAILER AND IT CAME DOWN ON MY HEAD. WE HAVE HAD IT OPEN GOING DOWN THE ROAD AND WITH A TONNEAU COVER YOU DON'T KNOW IT HAS FALLEN. THANKFULLY THE BOYS HAD DOWN HILL SKIS IN BACK THAT DIDN'T FLY OUT AND KILL SOMEONE. I HAVE NOW PULLED THE FUSE BUT THAT INTERFERES WITH OPENING THE DOORS. AND MAKES MY REAR BOX USELESS WITH THE TONNEAU COVER. I HAVE TO PUT THE FUSE BACK IN IN ORDER TO OPEN THE TAILGATE. DETROIT -- FORD IS RECALLING ITS POPULAR F-150 PICKUP TRUCK IN CANADA TO FIX A PROBLEM WITH ELECTRIC TAILGATE LATCHES, BUT IDENTICAL TRUCKS AREN'T BEING RECALLED IN THE U.S.

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TAILGATE OPENS GOING DOWN THE ROAD, TAILGATE OPENS ANYTIME I UNLOCK THE DOORS, AND TAILGATE OPENS WHEN REMOTE IS NEAR TAILGATE WITH NO BUTTONS PUSHED.

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F150 WITH ELECTRONIC TAILGATE RELEASE WILL RANDOMLY UNLOCK AND DROP OPEN. THIS IS HAPPENING AT LEAST 50% OF THE TIMES I USE MY TRUCK. I'VE HEARD THE TAILGATE RELEASE BE ACTIVATED WITH MY FOB KEY SETTING ON THE DASH BOARD, NO ONE TOUCHING IT. I TOOK IT TO THE DEALER TODAY, 1/10/2020, AND THE SERVICE REP HEARD IT UNLOCK THE TAILGATE WHILE HE WAS HOLDING THE KEY FOB. HE INDICATED THERE IS A RECALL; HOWEVER, IT IS NOT FOR F150'S.. ONLY F250-450'S. WHAT REALLY SCARES ME THERE IS NO WARNING OR NOTIFICATIONS THE TAILGATE HAS DROPPED DOWN AND IS NOW OPEN. I ONLY KNOW WHEN I STOP AND SEE IT DOWN OR THE LOUD STEADY WARNING WHEN I PUT THE TRUCK IN REVERSE. SO FAR NOTHING HAS FALLEN OUT BUT THIS IS CLEARLY UNSAFE AND SHOULD BE RECALLED/REPAIRED ASAP BY FORD. THIS HAS OCCURRED WHEN OPERATING ON BOTH CITY ROADS AND HIGHWAYS, ALTHOUGH, I'M NOT SURE EXACTLY WHEN IT IS UNLOCKED OR DROPS OPEN. THIS PROBLEM FIRST OCCURRED IN EARLY DECEMBER; HOWEVER, IT WAS NOT NEARLY AS FREQUENT; NOW IT IS ALMOST EVERY TIME I USE MY TRUCK.

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ARRIVED AT WORK ON 12-23-19 AT 8 AM (WALGREENS PARKING LOT). SHUT MY FRONT DRIVER DOOR AND THE REAR WINDOW OF MY F-150 PICKUP SHATTERED.

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THE DOOR LATCHES BECOME INOPERATIVE IN BELOW FREEZING WEATHER AND REQUIRE THE INSIDE OF THE CABIN TO BE HEATED FOR APPROXIMATELY 30 MINUTES BEFORE THEY WILL WORK. I HAVE HAD BOTH FSA'S COMPLETED BY A FORD DEALER FOR THIS PROBLEM, BUT THE PROBLEM STILL EXISTS. THIS ISSUE PRESENTS A SAFETY PROBLEM BECAUSE THE DOORS WILL NOT LATCH CLOSED AND COULD SWING OPEN DURING DRIVING.

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THE DRIVER DOOR STOPS LATCH WILL FREEZE UP AND NOT CLOSE HALF THE TIME WHETHER ITS SITTING STILL OR IN MOTION

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WHEN THE TEMPERATURE DIPS BELOW FREEZING, DOOR WILL NOT LATCH ON DRIVERS SIDE. EXTREMELY DANGEROUS. ONLY REMEDY I HAVE FOUND IS TO EITHER PARK IN A GARAGE (NOT POSSIBLE FOR ME) OR TO CLOSE THE DOOR AND HIT THE LOCK BUTTON. THE DOOR WILL NOT FULLY CLOSE, BUT AFTER TRUCK GETS TO WARMING TEMP, IT EVENTUALLY WILL LATCH. JUST A SUPER DANGEROUS SITUATION ESPECIALLY WHEN YOU NEED THE TRUCK TO GET TO WORK OR SOMETHING AND HAVE NO OTHER MODE OF TRANSPORT. I BELIEVE THERE IS A SAFETY BULLETIN BUT MY VIN COMES BACK WITH NO RECALLS.

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THE RUNNING BOARDS ARE SUPPOSED TO AUTOMATICALLY EXTEND WHEN THE DOOR IS OPENED. MANY TIMES ON BOTH THE DRIVER SIDE AND PASSENGER SIDE WILL TRY TO EXTEND BUT WILL NOT STAY, THEY IMMEDIATELY RETRACT. THIS CAUSES THE OCCUPANT TO HAVE TO TAKE A VERY LARGE STEP UP INTO OR OUT OF THE VEHICLE. SOMETIMES THEY FAIL COMPLETELY TO EVEN TRY TO EXTEND AT ALL WHEN THE DOOR IS OPENED. THIS OCCURS FOR BOTH THE FRONT AND BACK DOORS. THIS IS WHEN THE VEHICLE IS STOPPED. IT HAPPENS WHEN THE VEHICLE IS OFF AND WHEN IT IS ON.

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TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING APPROXIMATELY 15 MPH, THE TAILGATE DETACHED FROM THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,500. *BF *TR

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WATER IS GETTING IN THE TRUCK, WETTING AND STAINING THE DRIVER SIDE AIRBAG, AND COMING OUT OF THE DRIVER SIDE GRAB HANDLE, RUNNING DOWN THE ELECTRICAL INSTRUMENT PANEL. THIS IS MOST APPARENT WHEN THE VEHICLE IS PARKED ON AN INCLINE DURING A RAIN STORM, WITH THE FRONT OF THE VEHICLE LOWER THAN THE BACK.

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I RECENTLY BOUGHT A FORD TRUCK AND JUST A NORMAL DAY I WAS DRIVING AND THE TRUCK JUST POWER OFF I TOOK THE TRUCK TO A FORD SERVICE THEY TOLD ME I STILL HAVE EXTENDED WARRANTY, THEY CHECK THE TRUCK AND TOLD ME THAT THE ISSUE WAS ELECTRICAL THROTTLE BODY SND THAT MY WARRANTY DOESN'T COVERED THAT MALFUNCTION, I THINK THAT A NEW TRUCK WITH LESS THAN 51 THOUSANDS MILES WITH ELECTRICAL PROBLEMS MEANING THAT FORD JUST DON'T WANT TO COVERED WHAT THEY DON'T DO RIGHT

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REAR WINDOW BLOW OUT. I TURNED ON MY VEHICLE THIS MORNING TO WARM UP. I TURNED ON THE DEFROSTERS AND WENT BACK INSIDE FOR APPROXIMATELY 2 MINUTES. WHEN I CAME BACK OUTSIDE I COULD SMELL A ELECTRICAL TYPE BURNING SMELL. I AM A FIREFIGHTER AND AM FAMILIAR WITH THIS ODOR. NO SMOKE OR FLAMES EVER PRESENT/VISIBLE. I TURNED THEN SUDDENLY HEARD A LOUD POP, REALIZING THAT BOTH SIDES OF MY REAR WINDOW HAD COMPLETELY SHATTERED. THE VEHICLE WAS NOT MOVING. NO ONE WAS IN THE VEHICLE AND I WAS THE ONLY ONE NEAR IT. NOTHING HIT THE WINDOW AND I HAD NEVER HAD THE SMELL IN MY TRUCK BEFORE.

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SINCE NOVEMBER 2018 WHEN TEMPERATURES ARE BELOW 32 DEGREES MY DOORS WILL NOT CLOSE ONCE OPENED ON MY F-150, UNTIL THE LOCK IS FORCED DOWN.. THE TRUCK HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES FOR ALL FROZEN DOOR LATCH RECALL (18NO3). WHEN THE DOORS DO CLOSE, BY FORCING THE LOCK DOWN, THEY WILL NOT REOPEN UNTIL THE TRUCK HAS WARMED UP. ALL FOUR DOORS HAVE BEEN AFFECTED. MY CHILDREN HAVE BEEN LOCKED IN THE BACK (CREW CAB). I HAVE HAD TO DRIVE TO THE DEALERSHIP HOLDING THE DRIVERS DOOR CLOSED. THE DOORS ARE A SAFETY CONCERN FOR MY FAMILY AND I, AND FORD HAS NO FIX FOR THE PROBLEM. THE DEALERSHIP WILL NOT BUY BACK THE TRUCK. THE PROBLEM EXIST STATIONARY AND IN MOTION.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN BECAUSE THE DOOR LATCHES WERE FROZEN. THE CONTACT STATED THAT THE DOORS OPENED IN WARMER WEATHER. THE VEHICLE WAS TAKEN TO WICKSTROM FORD (600 W NORTHWEST HWY, BARRINGTON, IL 60010) WHERE THEY APPLIED GREASE ON THE DOORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT A STRONGER GREASE WOULD BE APPLIED TO THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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DOORS FREEZE SHUT IN AND AROUND DOOR HANDLE SO STATIONARY VEHICLE CANNOT BE ENTERED IN COLD WEATHER. IN OTHER CASES THE DOOR CAN BE OPENED BUT WILL NOT LATCH EVEN THOUGH VEHICLE IS IN MOTION. OFTEN VEHICLE IS IN MOTION BEFORE IT IS REALIZED THE DOOR IS NOT LATCHED AND DOOR HAS AND MAY SWING OPEN WHILE TRAVELING IF NOT HELD IN PLACE BY THE INDIVIDUALS HAND. THIS PROBLEM HAS OCCURRED AT LEAST 6 DIFFERENT DAYS IN JANUARY AND FIRST FULL WEEK OF FEBRUARY 2019 IN TEMPERATURES BELOW 22 DEGREES F. TO DATE NO INJURY NOR PROPERTY DAMAGE HAS RESULTED FROM THIS CONCERN. THE DOORS HAVE BEEN TREATED WITH DEICER ALONG WITH A STRONG DOSE OF PENETRATING OIL. THIS HAS NOT CURED THE PROBLEM.

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IN BELOW FREEZING CONDITIONS, THE DOOR LATCHES WILL NO LONGER OPERATE CAUSING THE DOORS TO OPEN FREELY. FORD IS AWARE OF THIS ISSUE AS I RECEIVED A "CUSTOMER SATISFACTION BULLETIN" FOR THIS ISSUE, HOWEVER THE FIX PROVIDED DOES NOT WORK. THERE IS CURRENTLY AN ACTIVE RECALL FOR VEHICLES FOR THE SAME MODEL YEAR, BUT MINE IS SUPPOSEDLY NOT IMPACTED. I'VE GOT A FRIEND WHO HAS A 2018 F-150 WHO HAS THE SAME ISSUE. THIS RECALL CLEARLY NEEDS TO BE EXPANDED TO BEYOND MODEL YEAR 2017 AND AN APPROPRIATE FIX PROVIDED AS THE ONE FORD HAS DOES NOT WORK.

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FROZEN DOOR LATCH NOT OPENING OR NOT LATCHING BEING PARKED 6 TIMES BEFORE AND AFTER GOING BACK TO THE DEALER

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PASSENGER FRONT DOOR LATCH FAILED TO MAKE POSITIVE LATCH. DOOR REMAINED OPEN DUE TO LATCH MECHANISM BEING FROZEN WITHIN THE DOOR. VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT. AMBIENT TEMPERATURE WAS 32 DEGREES FAHRENHEIT. NO PRECIPITATION FOR PREVIOUS 24 HOURS.

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F150, WITH BELOW FREEZING TEMPERATURES THE DO NOT ENGAGE AND STAY CLOSED. THE JUST BOUNCES OFF LATCHING. THIS LEAVE DRIVER TO TIE DOOR CLOSED WITH ROPE OR CORDS JUST TO GET TO WORK OR HOME. HAD DEALER PREFORM 18N03 BUT SAME ISSUE WITH SAME DOOR EXISTS. DEALER SEEMS OBLIVIOUS TO ISSUE DESPITE A VERY LARGE ONLINE AWARENESS OF THIS ISSUE.

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FROZEN DOOR LATCH. 20 DEGREES OUTSIDE. DRIVER SIDE FRONT DOOR LATCH FROZEN AND WOULDN'T OPEN. HAD TO GO TO PASSENGER SIDE FRONT DOOR TO GET INSIDE MY 2017 F150. ALL OTHER DOOR LATCHES WORKING AT THIS TIME.

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RECALL 18N03 - FIX FREEZING DOOR LATCHES. MY VEHICLE WAS IN FOR THE RECALL TO BE COMPLETED ON 1/10/19. AT THE CONCLUSION OF THE RECALL 'FIX', I PICKED UP THE VEHICLE FROM THE LOCAL FORD DEALERSHIP. THE SERVICE DEPARTMENT PERSON, STATED "YOUR VEHICLE IS FIXED (USING AIR QUOTES), BUT IF YOU HAVE ANY FURTHER TROUBLE, FEEL FREE TO CONTACT US. I EXPECT TO HEAR FROM YOU." THE TWO FRONT DOORS OF THE VEHICLE WILL NOT LATCH UNLESS THEY ARE THAWED. IN TEMPS ABOVE ROUGHLY 28 DEGREES FAHR. THEY ARE FINE, WHEN COLDER THE DOOR WILL UNLOCK WITH REMOTE OR KEY, HOWEVER ONCE THE DOOR IS OPENED IT WILL NOT LATCH CLOSED UNTIL THE LATCH IS THAWED. FRIDAY, 1/11/19, AFTER WORK ABOUT 7PM, I ENTERED THE TRUCK, THOUGHT EVERYTHING WAS FINE AND THE DOOR LATCHED. AS I WAS LEAVING THE PARKING LOT, THE DRIVER'S DOOR SWUNG OPEN. I HAD TO HOLD THE DOOR CLOSED WITH ONE HAND TO DRIVE THE EIGHT MILES HOME. I UNDERSTAND FORD MOTOR CO. HAS BEEN AWARE OF THIS SINCE THE 2015 PRODUCTION YEAR AND HAS NOT PROVIDED AN ADEQUATE SOLUTION.

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TL* THE CONTACT OWNS A 2017 FORD F-150. WHEN THE TEMPERATURE WAS 32 DEGREES, ALL THE DOORS FAILED TO REMAIN CLOSED AND WOULD OPEN WHILE DRIVING. THE MESSAGE "TRANSMISSION NOT DRIVE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315) 474-4275) WHERE IT WAS DIAGNOSED THAT THE DOOR HINGE MECHANISM FAILED WHEN THE TEMPERATURE FELL BELOW 32 DEGREES. THE HINGE MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 15,300. THE VIN WAS NOT AVAILABLE.

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DOOR LATCHES FREEZING CAUSING DOORS TO OPEN WHILE DRIVING. WHILE DRIVING IN COLD TEMPERATURES THE DOOR LATCHES DON'T WORK. I WAS DRIVING SEVERAL TIMES AND WHEN YOU GO AROUND A CORNER OR TURN THE VEHICLE LEFT OR RIGHT THE DOORS SWING OPEN. FORD HAS INSTALLED WEATHER SEALS BUT THEY SAID THAT THE FIX IS NOT WORKING AS I HAVE PROVEN I WAS TOLD THERE IS NOTHING MORE THEY CAN DO AT THIS TIME AND WILL HAVE TO DEAL WITH IT

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