What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

Over the last 6 months the vehicle randomly downshifts to first or second gear while driving. This causes unexpected jerking, as if the brakes were suddenly pressed. At typical road speeds this has caused dangerous situations where the vehicle slows suddenly and/or swerves, putting myself and my passengers, as well as other vehicles in my vicinity in danger. This happens frequently, nearly daily. Sometimes the wrench light will come on on the dashboard, indicating to contact service. The local Ford dealership diagnosed the problem as a faulty Leadframe in the transmission, which I understand was recalled by Ford for the 2013 models. The issues I'm experiencing are exactly the same as what was reported for the 2013 models. I have been waiting on a replacement part from Ford for 2 months. My dealership said there were 5 local trucks recently with this same issue. My truck has 81,000 miles and is out of warranty, but I believe this issue is dangerous and should be covered as a warranty repair or recall.

NHTSA ODI 11479509

The issue starts with a check engine light that gives an error for the bank 2 being stuck closed. This issue is with the intake manifold that is equipped and what happened is that the pin that is in the bank 2 is weak from the stamp that the manufacturer puts on it which eventually causes it break. Once it breaks it causes major safety issues while driving down the road, it sends codes that the motor is overheating although it wasn’t. So when that happens it causes the whole truck to shut off unexpectedly. When looking to get this repaired, you have to replace entire manifold on the truck; and there are not parts available to purchase for this issue. This is a common occurance for that model and engine and at this time my truck has been in drivable and unrepairable for 4 months.

NHTSA ODI 11473208

1. Torque converter failed per Ford Service Technician. 2. My safety is more mental of not knowing if this will lead to a complete mobility failure while traveling and be stranded. 3. The problem has been reproduced by a certified Ford Service Technician at Crossroads Ford of Sanford NC on 07/06/2022 4. The truck was inspected and diagnosed by by a certified Ford Service Technician at Crossroads Ford of Sanford NC on 07/06/2022 5. There was no warning lights of the issue. The issue began approximately in February 2022. There's a jerking motion sometimes at takeoff from a dead stop as well as a slow roll and excelleration. There's a rumbling /shudder when excellerating even at 55 mph .

NHTSA ODI 11472641

Vehicle: 2017 Ford F150 10 speed transmission 3.5L engine I was driving on Route 22 Westbound toward Pittsburgh, within Weirton city limits. The speed limit is 60MPH and I was traveling at 60MPH when truck (unprompted) switched gears to 1st gear. This caused the truck to lunge to nearly a complete stop on the highway with NO warning or brake lights. Only by God's grace did my family survive. I have contacted local Ford garage for service. I am afraid of the cost, as I believe the transmission shredded itself with this unprompted and dangerous shifting of gears. I am contacting you to report dangerous product. Please recall this death machine.

NHTSA ODI 11470830

On two occasions, my 2017 F150 failed to restart after the auto stop/start shut the engine off. April 29, 2022, I stopped at a crosswalk to allow pedestrians to cross. My truck auto stop engaged and the engine stopped. I took my foot off the brake peddle to continue driving and my truck would not restart. Error messages flashed telling me to restart my truck. After attempting to restart my truck, nothing happened. All electronics continued to work (radio, air conditioning, power windows, etc.); however despite numerous attempts to restart the truck, it would not restart. Three pedestrians had to assist by pushing the truck off of the street to a parking lot as it was blocking the flow of traffic at a very busy intersection. As I sat waiting over two hours for a tow truck and periodically attempted to restart the truck, around 2 1/2 hours later the truck restarted and I drove it to the dealer. The dealer noted that the truck may have restarted since it "had time to reset". The dealer checked the truck but could not get it to replicate the problem but did note an error code of p164c. They made no attempt to offer any solutions or probable cause for the issue. We continued to drive the truck and had the auto stop/start issue repeat itself on May 8, 2022. The same scenario happened where the truck went into auto stop during a complete stop and failed to restart. Again, the truck was on an open roadway and impeding the flow of traffic. After numerous attempts to restart the truck, the truck continued to not start while all electronics continued to work. My husband was driving the truck this time and was able to use a tool to disconnect the battery for a few minutes to "reset" the truck. We then drove it to the same dealer who again reviewed the issue. They again concluded that since they could not replicate the problem, they could do nothing to fix the issue to avoid the problem in the future. This is a safety issue as it is extremely dangerous to stop in moving traffic.

NHTSA ODI 11468372

Hard shift “clunk” transmission, most often when decelerating low speed, gears 3-5. Happening since I purchased the truck. Risk is the truck lurches or slows, leaving the driver unsure of next operational behavior. I have had the transmission oil and filter replaced, which did not resolve the issue. Took to Ford garage and unable to replicate but have heard of this issue from other 10-speed owners. My truck has not been inspected by a regulation body. Anyone like myself that would drive my truck in normal conditions would find this issue, while random it’s still present. I am concerned about my safety, my wife who drives and resale. I receive no warnings lights or any indication the issue is about to happen or just did. Very concerned.

NHTSA ODI 11467749

The engine rattles on cold start. It has been diagnosed with a cam phasers failure issue. The truck has 74000 miles on it and has had regular maintenance. This is an ongoing known issue with Ford and this engine. How has Ford managed to get away with not having a recall for this?

NHTSA ODI 11465355

At 56,000 miles Anti freeze started to disappear from reservoir. After refilling it, noticed 2 weeks later an empty coolant reservoir again. Truck gave a "misfire" and "turbo charger " code. 8 weeks later truck had cylinder heads replaced.

NHTSA ODI 11464434

Merging on interstate in heavy traffic when transmission would not shift out of 1st gear, traffic was heavy and I had several really close calls of getting run over. The dealership service manager (Supreme Ford Slidell,La.)said the transmission control module is bad. Repair cost will be $1,858.00 and no recalls on my vehicle. I’ve had Ford trucks all my adult life and I’m severely disappointed with this issue

NHTSA ODI 11462235

Bought vehicle used 9 months ago and had no problems, warning lights or malfunctions prior to incident 3/9/2022. Driving 50 mph in 5pm rush hour when automatic transmission of 2017 F-150 suddenly decelerated. It downshifted hard on its own and slowed to 25 mph on a busy one-lane interstate entrance ramp. It then lurched forward violently and accelerated back to 45mph. Fortunately, the driver behind me was alert and did not slam into me. The gear selector indicator became non-illuminated, transmission gear display disappeared, plus orange wrench check engine sign appeared on dash display. Those displays then intermittently come on/off every few miles. Vehicle managed to maintain modest highway speed however engine was very loud, revving high rpms at slower speed on side streets. Limped home and shut vehicle off. Tried to restart hoping computer would reset but nothing engaged. There was charge/lights but no crank or start; truck didn't even attempt turnover. Vehicle towed to Bob Allen Ford in Overland Park, KS. Was told 'range sensor' in transmission failed which informs vehicle when and which gear to be in. That part sits inside of a 'lead frame' however, unless repair was for covered warranty period Ford was not making it available to dealers. Was told this is known issue with F-150s and earlier models (2011-2013) had been recalled. Service Advisor had to secure another more expensive component called 'body valve’ that contained both aforementioned parts and cost about 3x the actual failed component. Five days and $1800 later F-150 was repaired. This problem persists and goes uncorrected by Ford despite reports and recalls of prior year models. Sudden and sporadic braking/acceleration by THE VEHICLE is dangerous and could lead to serious injury or fatality to occupants and others. Knowing this is an issue (i.e. previous recalls) and refusal by Ford to provide parts for repair is unconscionable and places undue financial strain and risk to people.

NHTSA ODI 11458826

On my 2017 Ford F150 I have had repeated issues of delays when changing gears. In the past the dealership has replicated it and has uploaded several updates and even reset it which helped for a while but it always comes back. Going from 3rd to 4th gear is the current problem and when pulling out on a highway going 0 to 55 you cannot have your vehicle stall like this. The risk of being rear ended or worse is great. The dealership acts like they have no idea why this happens and cannot replicate the issue. It does not happen everytime and seems random so I have no idea how to get it to replicate. Very frustrating and unsafe. The vehicle does not show any warnings and the dealership says the diagnostics do not show an issue.

NHTSA ODI 11458061

Shift indicator light will flash and go off. Check engine light and wrench light comes on for coded P0706, P0707, P1702, P1921. U0401. Needed range sensor. Shifted when it wanted to and quit altogether then start back up. Had range sensor replaced.

NHTSA ODI 11458070

There has been a recall on the Transmission's Lead Frame for certain years of the F150 with the 6r80 transmission. I have that same exact transmission in my 2017, and I am now having the same exact problem everyone else is having with that Lead Frame. But according to Ford due to the year of my truck I am not a part of that recall. So now I have a truck I am paying for that is not working and the part that I need to get it fixed is on back order due to the recall. So how is it that I am having the same symptoms and the same recalled part needs to be replaced but my truck is not covered by the recall. That does not make logical sense at all!

NHTSA ODI 11456101

Transmission slipped out of gear on numerous occasions during a clattering sound. Good thing it has not happened yet when pulling out into traffic. It happens most often between 2nd and 3rd gear when starting out.

NHTSA ODI 11450466

While attempting to accelerate from stop, vehicle would not accelerate. Vehicle was stuck in 7th gear and did not have enough power to accelerate through intersection. Cyclic vibration while maintaining constant speed. No vibration when coasting. Erratic shifting that causes jerking motions during gear change.

NHTSA ODI 11449790

Harsh shifting up and down, never shifts into 2nd gear jumps from 1st to 3rd and 3rd to 1st possibly unsafe on ice and snow packed roads. Shift lag intermittently.

NHTSA ODI 11448297

My transmission started slipping and went completely out on a 2 lane busy highway. I had and still have NO transmission. I've driven mostly highway miles. No towing. Done all the proper maintenance. I now find out via my regular mechanic and subsequently checking the the internet that Ford F150 models 2017 - 2019, 10 speed transmission have had this problem including hard shifting (which I experienced) slippage of transmission. And to add to my frustration....the shops tell me....Ford needs to fix the issue and it will never be fully fixed. Regardless, most Ford shops want nothing to do with fixing the problem. I've only been able to get one shop, Larry Miller Ford in Lakewood....yes one to call me back and I have to wait over a month. So, I am having to rent a car to get to work....which costs me $1,200. And Larry MIller already told me....yes, this is a common problem....the fix will likely be between $ 900 to $2,000 fix. And NO....even though it's a common problem on Ford 150, Ford is NOT doing a recall. Come on....do your job.....put pressure on Ford to do a recall.

NHTSA ODI 11441143

The transmission failing slips out of gear randomly when accelerating from a stop. Extremely long hard shifts that make the slam the vehicle forward. On occasion it will fail to downshift at all while braking, this has created several near miss accidents because of zero acceleration. Example being a on 55mph road, having to slow drastically or stop (truck was in 5th gear needed to be in second or 1st due to speed) .car in front of me turns causing a braking situation (not stopping) but leaves me and my family vulnerable to drivers approaching from the rear . If the road is wet, and the vehicle randomly drops the gear, in turn causing the vehicle break traction At random times. When attempting to pull out from a stop sign or a side road if the transmission slips or stutters and there’s oncoming traffic, there is a strong chance of being involved in an accident.

NHTSA ODI 11440744

Problem started in May 2021 at about 70,000 miles. Initially truck would idle rough at stop lights, stop signs, and when parking RPM dropping to 500 not all the time. Then in August 2021 progressively got worse and even started idling rough and stalling at intersections, stop signs, and parking. When there is a lot of moisture in the air it is worse. One rainy night it stalled at three intersections in a row. You have to put vehicle in park and put some pressure on gas pedal to keep RPM's up. Someone is going to get hurt very bad in a accident or on the freeway from these trucks stalling out. My truck is currently in the dealership and they are initially saying they see no issues as there are no codes. Online there are many many of the same issue reported. All with the exact same characteristics of rough idle then stalling and no codes or check engine light.

NHTSA ODI 11439218

Slopping shifting. Lunges forward at slow speed shifting. Hard down shifting at times.

NHTSA ODI 11430854

2017 Ford F 150 5.0 6 speed 4x4 transmission failed at 93000 miles in February 2021. Torque Convertor was replaced. August 13 2021, vehicle went into limp mode at highway speed and slammed into low gear causing a sudden slow down on the interstate. Wrench light was on and no gear selector indicator working. Was able to drive to dealership for diagnoses but no time availability until October 2021 or mid November 2021. Vehicle towed to AAMCO and diagnosed with Range Sensor Issue. Cannot order part due to being on back order. Suggested repair is full remanufactered transmission with 3 year 100k warranty. Vin number is not identified as being part of latest TSB or EXTENDED WARRANTY COVERAGE FOR THIS ISSUE.

NHTSA ODI 11429726

Why is nothing being done with the ford 10R80 transmission and the shifting issues. I would hate to have my transmission lock up on the highway, because ford says it's normal for the loud clunking and banging when is shifts I see there are many class action suits involved in this issue but still Ford is doing nothing

NHTSA ODI 11429640

The 10-speed transmission has had issues smoothly transition gears since I acquired it in early 2017. For years I have dealt with constant rough shifting, random clunking while driving at low speeds but now the issue seems to have progressed to the transmission sticking at higher speeds. I was driving recently at about 45mph and rpms just started roaring and it would not transition gears. The truck was in drive when this happened. When it finally did grab there was a hard thrust and threw the vehicle forward. These issues are present all of the time. Every time I put it in gear there is a clunk and a thrust. I have had the truck into the dealer numerous times over the 4+ years only to be told it was the adaptive transmission trying to learn how I am driving. Now, the dealer is so backed up with transmission-related issues they require you to leave your vehicle for 7+ days before they can even look at it leaving the consumer stranded without a vehicle. They should have all of the service records.

NHTSA ODI 11425914

Transmission was shifting erratically, making it difficult to keep the proper speed on the thruway. Once I was able to pull over, the reverser gear stopped working, creating a hazard while I was trying to park in a busy parking lot. I am taking the car in this week to see what the issue is.

NHTSA ODI 11419323

THE AUTOMATIC TRANSMISSION SHIFTS ABRUPTLY UP AND DOWN THROUGH GEARS CAUSING THE TRUCK TO BUCK AND JERK. WHEN DRIVING THE TRANSMISSION WILL JERK THE TRUCK FORWARD AND BACKWARD. THIS IS OCCURRING ON CITY STREETS WHILE IN MOTION. THE TRUCK HAS APPROX. 50K MILES ON IT AND THIS STARTED HAPPENING IN JANUARY.

NHTSA ODI 11404506