What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

The contact owns a 2017 Ford F-150. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the transmission unexpectedly downshifted and the vehicle jerked forward. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to a local dealer where it was diagnosed with a failure of unknown internal transmission parts. The vehicle was not repaired. The contact related the failure with an unknown Technical Service Bulletin; however, the vehicle was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 80,000. The VIN was not available.

NHTSA ODI 11600930

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission downshifted from tenth gear to first gear unexpectedly. The contact stated that the failure recurred while driving at various speeds. The power train warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission C-valve was locked cold. The vehicle was not repaired. No further information was provided. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,800.

NHTSA ODI 11600582

The contact owns a 2017 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle unexpectedly shifted into gear without driver input. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not under recall. The contact stated that a diagnostic test determined that the failure was due to a wheel speed sensor failure. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 107,000.

NHTSA ODI 11598625

Sudden downshift while driving approximately 35-40MPH. Truck bucked hard and caused significant change in speed. This happened multiple times between approximately 5/13 and 6/2/24. On 3 occasions the transmission slipped out of gear with the "wrench" warning light. On incident of warning light was while backing down a boat launch. The vehicle was not inspected by a mechanic or dealer.

NHTSA ODI 11597416

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted from 3rd gear to 1st gear causing the vehicle to dramatically slow down. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local mechanic who diagnosed that the transmission lead frame assembly was faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 83,400.

NHTSA ODI 11597307

When driving pulling a trailer going up hill truck goes into limp mode will not shift down too pull the hill have too shut truck off then restart before it will move it happens in all modes tow haul and also in regular mode also tried putting in Manuel mode and still makes no difference sometimes it does it even without a trailer hooked up when I have trailer hooked there is a horse on it which makes it dangerous with cars behind you no lights come on on the dash when it happens

NHTSA ODI 11596889

Camshaft phaser failure. We had code P051B which led to sensor replacement. Shortly after cold start engine rattle. Suspect was cam/phaser from web investigating. At 50k miles this should be covered. Ford wants $6,000 to change VCT, Timing belt & faulty cam phasers. Ford acknowledged in 2021 their fault, but this was never issued as recall. We never got ANY letter from Ford. For people like us that have low miles, ONLY get oil changes at Ford regularly, should not be punished for bad installed parts. Camshaft phasers need to be recalled.

NHTSA ODI 11596468

The contact owns a 2017 Ford F-150. The contact stated that while driving at approximately 50 MPH, the vehicle unintendedly downshifted and started jerking and shuddering. The contact stated several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

NHTSA ODI 11596595

The contact owns a 2017 Ford F-150. The contact stated while driving at approximately 50 MPH, the transmission downshifted from sixth gear to first gear, causing the vehicle to decelerate abruptly. During the failure, the gear display began to flash, and the wrench icon was illuminated. While continuing to drive the vehicle, the failure recurred intermittently. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 147,000.

NHTSA ODI 11596529

Transmission is hard shifting both when up and downshifting which causes vehicle to slip or spin out in wet or slippery conditions. Ford Dealership has technical service Buliton 24-2101 which identifies a problem with the hard shifting. At this point they are not offer a recall. Online this hard shifting issue is listed as as a problem on many Forums. Also, ford does has a recall on the same transmissions in the F250 model but not the F150 model from what I understand. The Ford Dealership gave the Following Assessment on the Transmission: Year 2017 Make Model Body Color 02/06/18 License Num! FORD F-150 WHITE DESCRIPTION OF SERVICE AND PARTS #1 - 60F0ATRD: Auto Transmission Diag AUTOMATIC TRANSMISSION CONCERN - C/S: HARD SHIFTIN G. GOING UP AND DOWN. Caused by Road tested, felt intermittent harsh upshift and downshift during slow speed shifting in parking lot and in round-a-bouts. Checked for bulletins, 24-2101 states harsh shifting can be caused by sticking valves in main control valve body or CDE clutch cylinder sleeve axial movement. Due to age/mileage, recommend remove & replace valve body and check CDF clutch passages for air leaks, and if leaks are found overhaul or replace Tech: James L (100) M278043 Sub Total: 72.50 #2 - 00F099P: Multi-Point Inspection MULTI-POINT VEHICLE INSPECTION Sub Total: . 00 Please Note: #[XXXX] CREATED 2024-05-31 11:40:00AM TAKEN BY JOEY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11595310

Reference active NHTSA action RQ24005 regarding Ford F-150 pickups with the 6-speed 6R80 automatic transmission from multiple years. My 2017 F-150 with the same referenced transmission is experiencing the EXACT same issues as described in the investigation specifically hard down shifts while traveling at highway speeds of over 70 mph. From my research of user forums I am led to believe the 2017 models should also be included in this investigative action. I have less than 52000 miles on this vehicle and am the only owner. I have gotten estimates from $1800 to $5000 for repair. Of course it is just outside the power train warranty of 6 years but well under if mileage was still being considered. Very frustrating to say the least. Please help this consumer and thank you for all you are doing to keep us safe in supporting everyone with vehicle issues. I have included screenshots from my Ford Pass application of the communicated issue.

NHTSA ODI 11593800

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to indicate the transmission shift position. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power train warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 159,000.

NHTSA ODI 11593464

When on a curve and coasting to a lower speed, when you go to accelerate, the transmission downshifts to second gear which made my rear end spin and hit the median. If there would not have been a median, I would have went into oncoming traffic

NHTSA ODI 11591046

A chronic oil leak from the plastic oil pan. It has been fixed once in 2019, replaced in 2022 and again needs replacement in 2024. Only 39500 miles on the vehicle.

NHTSA ODI 11590524

The contact owns a 2017 Ford F-150. The contact stated while operating the vehicle, the transmission experienced hard shifting while shifting into lower gears. Additionally, on several occasions, the transmission disconnected causing the vehicle the lose motive power and decelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF Drum was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that a loud noise was present when starting the vehicle due to a faulty engine cam phaser. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 102,500.

NHTSA ODI 11590529

While traveling down the highway at 60 plus MPH, my vehicle had shifted out of drive position into almost like a neutral position with the RPMS sky rocketing and then engaging in a much lower gear being 1st. This happening all so fast the vehicles back tires locked up and caused the vehicle to fish tail. This is the second time this has happened. The gear indicator on the dash then flashed between park reverse neutral and drive and manual 1 and 2. When this happens I have to try and pull over putting the shifter in park turning off the ignition and then trying to restart.

NHTSA ODI 11588264

Random downshift, loss of engine power, then power comes back at high RPMs then truck recovers. This has happened 3 times. Today, I was driving at approximately 55mph, with no throttle variation, the truck lost power and downshifted. Whatever gear it found it was enough to bark the tires.

NHTSA ODI 11585801

The contact owns a 2017 Ford F-150. The contact stated that after towing a camper, the contact became aware that the front of the camper and the rear of the truck was covered in transmission oil. On another occasion, after parking the vehicle, the contact noticed transmission oil on the ground underneath the vehicle towards the rear end. The contact stated that despite repairs, the failure remained persistent. The vehicle had been taken to the dealer who diagnosed that the oil pan had failed. The oil pan had been replaced four times. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 23,345.

NHTSA ODI 11584788

The 3.5 Ecoboost engine began making metal rattling on cold startups. Was told the cam phasers needed replacement. Was told no longer under warranty. I have located a customer satisfaction program 21N03. This program replaced these cam phasers under warranty, however only up until January 1, 2023. My truck had just under the 69,999. At 68,204 miles. However outside the January 2023 date. I don't understand why I would be punished because my vehicle has a low mileage yearly use. Ford had acknowledged with again the customer satisfaction program 21N03. Again I feel punished because I did not drive a lot of miles. Bill was $3983.84. In the program they would proration up to 89,999 miles, but again out of the window.

NHTSA ODI 11584149

The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

NHTSA ODI 11583300

I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost. I have 68K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care. They told me to file a complaint with NHTSA and my case # is CXH-01938744. Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03 Dated March 2, 2021 New! REASON FOR THIS SUPPLEMENT They told my vehicle should be covered. I am never received the mailing about the issue. I am the original owner and I had a ford extended warranty.

NHTSA ODI 11582772

When merging onto the freeway (60MPH) a wrench icon illuminated and my engine shifted to 3rd gear (limp mode) causing my entire truck to jerk forward. I was then forced to pull off the freeway with my engine RPM's upward near 4000. Once I was able to safely pull off the roadway. I turned off my truck and attempted to turn it back on with no avail. The engine would not even attempt to turn over. I eventually got the truck to start and drove it to the nearest ford dealership to have the now illuminated check engine light code read. The code said "error on the transmission range sensor". Ford cleared the code and sent me on my way. The same exact incident occurred 2 more times and is now having a $1200 repair to the transmission on a part called the "molded lead frame" It appears this same issue is prevalent in the same transmission (6R80) on older models 09-13 and there was a recall issued. my hopes is to bring awareness to NHSTA in order to further the recall for all ford's to have their lead frames replaced before a more significant issue arises when someone is driving on the freeway.

NHTSA ODI 11582563

This has happened several times and at random. While accelerating normally truck has randomly downshifted into lower gear causing abrupt and unexpected deceleration. Was nearly rear ended by driver following.

NHTSA ODI 11580172

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The transmission was shifted hard, and the vehicle jolted. There was a knocking and chiming sound detected in the engine compartment. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 32,000.

NHTSA ODI 11579303

The contact owns a 2017 Ford F-150. The contact stated that while driving 20-30 MPH, there was an abnormal grinding sound coming from the front of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the grinding sound was due to the Four-wheel Drive system attempt to engage erroneously. A transmission software update was performed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

NHTSA ODI 11578401