What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

My F150 has had the VCTS Units replaced four times. Two times at my expense costing me over $2000 each time. Ford fixed the problem under warranty once while it was still under warranty. They also did a reprogram that was to fix the problem but the problem did come back. I have now had to replace the VCTS twice at my expense for a total of four times since purchasing the truck and each time I am told the new parts are the fix. The second problem is the transmission slams out of gear while accelerating to pass other cars. Truck started to jerk and stop and shift sporadically into different gears. attached is one receipt. More are available. I will have one more after today's submission for nearly $2000 is repair for the same fix in under 50,000 miles since the last fix.

NHTSA ODI 11605209

The contact's boyfriend owns a 2017 Ford F-150. The contact stated that while driving, there was an abnormal rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 75 MPH, the vehicle lost motive power and shutoff. The vehicle was towed to the local dealer, where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 83,000.

NHTSA ODI 11605217

The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 110,000.

NHTSA ODI 11598615

The contact owns a 2017 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle unexpectedly shifted into gear without driver input. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not under recall. The contact stated that a diagnostic test determined that the failure was due to a wheel speed sensor failure. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 107,000.

NHTSA ODI 11598625

The Camphasers on my vehicle do not work properly. This component of the engine is vital to acceleration, and if they go out, acceleration is delayed. This makes it very difficult to operate, especially on highways, interstates, and other major roadways. The 2018 Year make of this same vehicle has been recalled for the same issue. Though it is the same engine (prone to the same issues), it is a different year, which means I cannot get my issue fixed.

NHTSA ODI 11598305

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made ticking and rattling sounds. No warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a cam phaser and camshaft timing unit failure. The dealer replaced the cam phaser and gasket. The contact related the failure to Technical Service Bulletin: 23-2143 (Cold Start Ticking/Tapping/Rattle with Possible No Restart During Auto-Start-Stop Operation); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 67,000.

NHTSA ODI 11597439

THE VEHICLE ENGINE HAS A RATTLE NOISE EVER TIME ITS STARTED. IT CONCERNS ME THAT IT MAY COME APART WHILE DRIVING DOWN THE ROAD. UPON CHECKING THERE ARE OTHER YEAR MODELS INCLUDING THE 2017 FORD F150 WITH THE 3.5L ECO ENGINE THAT HAS HAD RECALLS, BUT THIS VEHICLE DOESNT.

NHTSA ODI 11597605

This vehicle has a fatal flaw in the design of the oil pan, that results in consistent leaking regardless of repair that brings up environmental concerns as well as safety concerns in leaving the vehicle stranded in potentially unsafe conditions. Ford has admitted fault with TSB 20-2051 but has made the scope of vehicles far too narrow in order to skirt responsibility for what is clearly a design mistake by engineers at Ford. They further admitted fault by redesigning the oil pan on the 2018+ F150 models, yet refuse to help the majority of 2017 F150 owners not covered by the TSB due to careful wording. The fact of the matter is this issue affects all F150s of this year, and they are refusing to offer any assistance despite my particular truck about to be receiving its 4th replacement pan. I believe Ford should be held accountable for this and a recall be issued so that owners of these trucks are not expected to pay thousands of dollars to continually fix a blatant design error.

NHTSA ODI 11596888

Camshaft phaser failure. We had code P051B which led to sensor replacement. Shortly after cold start engine rattle. Suspect was cam/phaser from web investigating. At 50k miles this should be covered. Ford wants $6,000 to change VCT, Timing belt & faulty cam phasers. Ford acknowledged in 2021 their fault, but this was never issued as recall. We never got ANY letter from Ford. For people like us that have low miles, ONLY get oil changes at Ford regularly, should not be punished for bad installed parts. Camshaft phasers need to be recalled.

NHTSA ODI 11596468

The 5.0 Liter V-8 has defective intake manifold runner valves. This is a commonly known problem. This can cause the engine to quit running and lose power at any time. Ford has not had parts to repair for the past 2 or so years

NHTSA ODI 11596569

Was driving down the interstate, heading home. Then the truck starting shaking violently and misfiring bad. Took to a shop. Come to find out I Loss compression in my engine while on the interstate. Which caused horrible vibration. And very poor dieverably. Ending up needing an engine replacement at 121,00 miles. And cost 14,000 to do. Happened in February and still waiting for the engine replacement to be done. Ford is behind on motors.

NHTSA ODI 11596301

The contact owns a 2017 Ford F-150. The contact stated that at cold starts, there was an abnormal rattling sound coming from the engine with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle intermittently shut off while idling soon after the vehicle was started. Upon investigation, the contact linked the failure to the cam phasers. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 135,000.

NHTSA ODI 11595680

A chronic oil leak from the plastic oil pan. It has been fixed once in 2019, replaced in 2022 and again needs replacement in 2024. Only 39500 miles on the vehicle.

NHTSA ODI 11590524

The contact owns a 2017 Ford F-150. The contact stated while driving 50 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the oil pan was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

NHTSA ODI 11589239

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormally loud rattling sound. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty. A case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.

NHTSA ODI 11588535

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while the engine was idling. The contact stated that the failure was recurring. The check engine warning light was illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed, and the mechanics determined that the failure was related to Ford Campaign Numbers: 21N03 and 21B10. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

NHTSA ODI 11586029

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made rattling sounds, and the vehicle experienced rough idling. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,900.

NHTSA ODI 11585911

I have a 2017, Ford F150 I have a knocking noise on the engine and I also have oil pan leak. It’s been like this since I had 85,000 mile now I am at 99,000 miles

NHTSA ODI 11584365

This truck had the cam phaser cold rattle issue repaired at 42,490 miles. The new parts used were the same problematic part numbers as the original parts, intake part HL3Z-6256-CD and exhaust HL3Z-6C525-CD. The same issue has presented itself again while I am just over the 100K miles extended warranty that I had on the truck. Ford Corporate and the local Ford dealers are well aware of the issue and repaired the problem with the same defective parts. A new part number has been redesigned with a new part number that will actually fix the manufacturing defect, this is intake part ML3Z-6256-A and exhaust part ML3Z-6C525-A. I called the dealer and asked for the repair to be covered under warranty and was told no, I then was directed to contact Ford customer service at 1-800-392-3673 and they admitted they are aware of the problem, but were not willing to help on the financial cost of the repair as the truck was nto under any extended warranty.

NHTSA ODI 11583890

The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

NHTSA ODI 11583300

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, while the engine was idling, there was a mechanical whining and ticking sound coming from the engine. The vehicle was taken to a local dealer who informed the contact that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

NHTSA ODI 11582966

-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.

NHTSA ODI 11583025

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was difficult to start. There was an abnormal rattling sound coming from the vehicle. The contact stated that the vehicle was losing motive power while driving at various speeds. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

NHTSA ODI 11582659

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud ticking sound coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that there was a cam phaser malfunction and that the timing chain and an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

NHTSA ODI 11582201

He CAM Phasers have gone bad and I was told some F150 model years had this defect covered as part of a previous recall, but not the this particular year and make. The replacement cost avg 4k-5k and when you read the various blogs, this is a recurring problem.

NHTSA ODI 11581505