What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The contact stated that the failure mostly recurred while starting the vehicle, and after the vehicle had been turned off for more than an hour. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

NHTSA ODI 11575353

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was at the independent mechanic repair shop for routine maintenance, he was informed that the vehicle had been experiencing excessive coolant consumption. The mechanic determined that the coolant was leaking and burning and that the failure could be related to the turbocharger. The contact stated that he had also noticed a burning coolant odor. Additionally, the contact stated that the vehicle was experiencing a failure related to Ford Campaign Number: 21N03. There was no warning light illuminated. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 73,000.

NHTSA ODI 11572421

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds and accelerating, there was a loud rattling sound coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The vehicle had been taken to the dealer to be diagnosed. The contact was informed that the cam phaser had malfunctioned and needed to be replaced. The contact was informed that the failure was related to NHTSA ID Number: 10201090 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 58,000.

NHTSA ODI 11570288

The contact owns a 2017 Ford F-150. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the VIN was not included in the Manufacturer’s Extended Coverage for the failure. The failure mileage was 89,000.

NHTSA ODI 11566329

The contact owns a 2017 Ford F-150. The contact stated there was oil leaking from the vehicle. The contact noticed that there was oil underneath the front end of the vehicle. There were no warning lights illuminated. The contact stated that the failure persisted after the repair was completed. The vehicle was taken to the dealer where it was diagnosed that the oil pan failed due to the material being plastic and being mounted to an aluminum frame while overheating, causing the oil pan to expand and slightly detach. The oil pan had been replaced. The manufacturer had been made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 16,000.

NHTSA ODI 11564553

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment, and the vehicle was idling rough. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam timing phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2315. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.

NHTSA ODI 11559590

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, the contact observed a rattling sound coming from the engine compartment. The contact stated that once the oil pressure had built up the sound coming from the engine compartment ceased. The vehicle was taken to a dealer where it was diagnosed that the variable timing chain and four camshaft phasers needed to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 96,500.

NHTSA ODI 11559120

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the contact noticed blue smoke coming out of the tailpipe. The contact also stated that the vehicle shutoff independently. The vehicle failed to accelerate above 25 MPH. The contact was able to pull to the side of the road and restart the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the turbo supply line had failed. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 74,000.

NHTSA ODI 11548510

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who found that there was little engine oil in the vehicle and a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related it to Technical Service Bulletin: 19-2365, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 145,000.

NHTSA ODI 11542755

The contact owns a 2017 Ford F-150. The contact stated that the vehicle had experienced rough idling and on several occasions, the engine shut off while idling. Additionally, the vehicle also shut off while driving at speeds below 10 MPH. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle inadvertently lost automotive power with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the intake manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 150,000.

NHTSA ODI 11535835

The contact owns a 2017 Ford F-150. The contact stated that upon start up, there was a rattling sound coming from the hood of the vehicle. The contact stated while driving at an undisclosed speed, there was a grinding sound while the accelerator pedal was depressed. The vehicle was taken to the dealer where it was diagnosed and determined that the solenoid, VCT solenoid, ECM, and crank case needed to be flushed. The vehicle was repaired; however, the contact state that a week later she noticed that oil had leaked onto the hatch of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer and was diagnosed, and it was determined that the cam phaser and cam shaft had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the technician had changed the mileage on the odometer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 51,000.

NHTSA ODI 11534066

The contact owns a 2017 Ford F-150. The contact stated that on several occasions while driving, he heard loud sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

NHTSA ODI 11526974

The contact owns a 2017 Ford F-150. The contact stated that upon a cold start of the vehicle, a large amount of white or a dark blue colored smoke was coming from the exhaust tip. The vehicle was taken to the dealer where a diagnostic test showed that a tube that feeds the oil to the turbo was defective. Upon investigation, the contact discovered TSB#19-2188, which he linked to the failure. The contact was given an estimate for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.

NHTSA ODI 11482185

TL* THE CONTACT OWNS A 2017 FORD F-150. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED BLUE SMOKE COMING FROM THE EXHAUST PIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (150 ALTER ST, BROOMFIELD, CO 80020, (303) 469-1801), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,700. *BF*JB

NHTSA ODI 11203379