What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

AFTER TOWING MY 2017 FORD F150 ECOBOOST EXHIBITS AN INTERMITTENT ENGINE STALL WHEN COMING TO A STOP WHILE TOWING. EXACT SAME ISSUE AS BELOW TSB, JUST MINE IS A 2017 MODEL TECHNICAL SERVICE BULLETIN 2.7L - WHILE TOWING - INTERMITTENT ENGINE STALL WHEN COMING TO A STOP - BUILT ON OR BEFORE 27-NOV-2017 18- 2249 16 AUGUST 2018 MODEL: FORD 2018 F-150 ISSUE: SOME 2018 F-150 VEHICLES EQUIPPED WITH A 2.7L ECOBOOST ENGINE AND BUILT ON OR BEFORE 27-NOV2017 MAY EXHIBIT AN INTERMITTENT ENGINE STALL WHEN COMING TO A STOP WHILE TOWING. ACTION: FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. WARRANTY STATUS: ELIGIBLE UNDER PROVISIONS OF NEW VEHICLE LIMITED WARRANTY COVERAGE WARRANTY/ESP COVERAGE LIMITS/POLICIES/PRIOR APPROVALS ARE NOT ALTERED BY A TSB. WARRANTY/ESP COVERAGE LIMITS ARE DETERMINED BY THE IDENTIFIED CAUSAL PART AND VERIFIED USING THE OASIS PART COVERAGE TOOL. LABOR TIMES DESCRIPTION OPERATION NO. TIME 2018 F-150 2.7L: REPROGRAM THE PCM (DO NOT USE WITH ANY OTHER LABOR OPERATIONS) 182249A 0.3 HRS. REPAIR/CLAIM CODING CAUSAL PART: RECAL CONDITION CODE: 04

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ELECTRICAL : RADIO WILL RANDOMLY CUT OUT. TYPICALLY WHEN TRUCK STARTS RADIO WONT WORK. HAVE TO EITHER WAIT HOUR, OR DISCONNECT BATTERY. SEEMS LIKE TYPICAL ISSUE. SEATBELT : PASSENGER SEATBELT WONT RETRACT BACK. CAN HAND FEED THEN PULL OUT BY HAND. CALLED DEALER SAID 3 YEAR 60 THOUSAND FOR WARRANTY IM OVER 3 YEARS AND AT 71K MILES. PRICE OF ASSEMBLY WAS OVER $500. [XXX] OUTRAGEOUS FOR A SEATBELT. NO IDEA WHEN IT HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THE 2017 F-150 SUDDENLY EXPERIENCED ELECTRICAL PROBLEMS INCLUDING; TAILGATE UNINTENDED OPENING, BLIS (BLIND SPOT INFORMATION SYSTEM) FAILURES, CROSS TRAFFIC ALERT FAILURES AND REAR CAMERA BLUE SCREEN FAILURES. THESE FAILURES OCCUR AT A STATUS OF THE VEHICLE, EG. LOCKING THE DOORS, SHIFTING INTO GEAR, USE OF KEY FOB OR PROXIMITY SENSORS TO TAILGATE.

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DRIVER AND PASSENGER LOCKS WILL FREEZE AND THEY WILL NOT CLOSE OR LOCK. VERY DANGEROUS.

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MY VEHICLE BATTERY IS DEAD EVERY MORNING I TOOK IT TO TWO DIFFERENT FORD DEALERS AND THEY COULD NOT TELL ME THE ISSUE BUT STILL HAD TO PAY FOR THE DIAGNOSIS FEE. AT FIRST MY 17 FORD F150 WOULD MAKE ALMOST A JERKING NEXT DAY MY VEHICLE WOULD NOT START. I REPLACED THE STARTER AND BATTERY AND THE VEHICLE STARTED AFTER THAT BUT THE NEXT MORNING DEAD AGAIN.

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ADDING PHOTOS TO THE FIRST COMPLAINT

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I LIVE IN NEW HAMPSHIRE AND THE WEATHER IS COLD. I STARTED MY FORD F150 TRUCK TODAY USING MY FORD PASS. THE TRUCK RAN FOR 15 MINUTES. WHEN I PREPARED TO LEAVE IN THE TRUCK I NOTICED THAT IT WAS COLD INSIDE. WHEN I LOOKED IN THE REAR VIEW MIRROR, I REALIZED THE REAR SLIDING WINDOW WAS COMPLETELY SHATTERED. UPON CLOSER INSPECTION I REALIZED THE WINDOW BLEW OUTWARD AND A YELLOW LINE X STICKER ON THE RIGHT REAR OF THE WINDOW HAD BURN MARKS ON IT. THE STICKER WAS DISCOLORED TO INDICATE THAT A LOT OF HEAT WAS DIRECTED TOWARD IT. THE WINDOW WAS COMPLETELY SHATTERED AROUND THE OUTSIDE EDGE. ALSO, I LOCATED A COVER THAT HAD BLOWN OFF THE WIRES THAT RUN TO THE REAR DEFROSTER. IT APPEARS THAT THE REAR DEFROSTER RAN TO THE POINT THAT IT OVERHEATED THE GLASS AND CAUSED IT TO BLOW. I DISCOVERED THAT THIS HAS OCCURRED IN THE PAST WITH FORD F150 TRUCKS AND NTSA HAS RECEIVED COMPLAINTS. I CONTACTED FORD TODAY AND I AM WAITING TO HEAR BACK FROM CUSTOMER SERVICE

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THE VEHICLE BEGINS TO SHUT DOWN AFTER GAS FILL UP. IT SEEMS LIKE THE VEHICLE HAS A VALVE SELENOID PROBLEM BECAUSE EVERYBODY IS TALKING ABOUT IT ONLINE. IT IS A HAZARD BECAUSE THE VEHICLE WILL TURN OFF WHILE DRIVING. I HAVE ALSO HAVE HAD TO REPLACE THE ELECTRIC USB AND POWER PLUG TWICE. THIS VEHICLE HAS ALOT OF ELECTRIC/GAS RELATED ISSUES WHICH CAUSE IT TO TURN OFF.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO INDICATE ANY WARNING LIGHTS WHEN THE VEHICLE WASS TURNED ON. THE CONTACT HAD TO WAIT FOR A COUPLE OF HOURS WHILE THE VEHICLE WAS OFF JUST FOR THE VEHICLE TO RESUME BACK TO NORMAL. JENKINS & WYNNE (2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V053000 (POWER TRAIN, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,093.

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DIGITAL CLUSTER MALFUNCTION, CAUSING SPEEDOMETER AND FUEL GAUGE TO BOTH DISPLAY ZERO, LOSS OF POWER TO WINDOWS, LOSS OF PARKING BRAKE FUNCTION, BLACKED OUT BACKUP CAMERA, NO HEAT OR A/C. HIGHBEAMS STAY ON AND CANNOT BE SWITCHED TO LOW BEAMS. ALL HAPPENED WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY AT 60 MPH.

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TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. ADDITIONALLY, WHEN THE GEAR SHIFTER WAS SHIFTED TO REVERSE, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN PARK. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 17V053000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO JOHNSON FORD (694 EAST ST, PITTSFIELD, MA 01201) WHERE THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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AFTER LAST SYNC 3 UPDATE RESTARTED TRUCK AND TOUCHSCREEN FAILED TO WORK, OR HAVE THE GPS MAP SHOWS UP. CANNOT PROGRAM GPS FOR DIRECTIONS APIM FAILURE ONLY 41752 MILES ON TRUCK.

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VEHICLE SUDDENLY LOST ITS ABILITY TO MONITOR THE BLINDSPOT TRAFFIC THE STABILITY AND TRACTION CONTROL WENT OFF TIRE PRESSURE MONITOR FIELD ALONG WITH THE AIRBAG AND SEATBELT RESTRAINT. TAKE HIM TO THE DEALER AND WAS TOLD THERE IS A WIRE THAT RUNS BETWEEN THE SPARE TIRE AND BUMPER A TRAILER HITCH ASSEMBLY THAT OFTEN CHAFFS. THEY HAD REPLACE MANY RECENTLY. THE LOSS OF TRACTION CONTROL HAPPENS TO ME DURING A RAIN STORM AND CAUSED ME TO LOOSE CONTROL OF MY TRUCK. WHILE I REGAINED CONTROL AND PREVENTED HITTING A GUARD RAIL, IT WAS SERIOUS. THIS IS NO FAULT OF MY OWN IT'S AN INSTALLATION AND ASSEMBLY ISSUE, AND SAFETY CONCERN. AS A 1ST RESPONDER I DEPEND ON MY TRUCK, AND MUST PAY THE $500 TO REPAIR A BAD WIRING INSTALLATION ON A 2017 TRUCK, THAT COULD HAVE COST ME MY LIFE. *TR

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VERY DANGEROUS WIRING DESIGN. WIRE HARNESS TOO CLOSE TO ENGINE EXHAUST MANIFOLD, TURBO - AS RESULT - MELTED WIRES. TIN FOIL DID NOT PROTECT FROM MELTING. HAPPENED WHILE DRIVING ON 75 INTERSTATE - VEHICLE LOOSES POWER STEERING, CRUISE CONTROL AND THROWS FAULTY OVERHEAT. CONTACTED MANUFACTURER ABOUT IT - WAS GIVEN RUN AROUND. *TR

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UPON STARTING MY VEHICLE ON 2/1/20, HILL ASSIST WARNING, PARKING AID WARNING, ABS ICON, AIRBAG ICON, AND TRACTION CONTROL ICON ALL LIT UP. CALLED 2 DEALERSHIPS ON 2/3 AND WAS TOLD IT WAS SAFE TO DRIVE. ON 2/6/20, THE PASSENGER AIRBAG DEPLOYED WHILE DRIVING, NO IMPACT, WITH MY 11 YEAR OLD IN THE PASSENGER SEAT.

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TAILGATE OPENS GOING DOWN THE ROAD, TAILGATE OPENS ANYTIME I UNLOCK THE DOORS, AND TAILGATE OPENS WHEN REMOTE IS NEAR TAILGATE WITH NO BUTTONS PUSHED.

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F150 WITH ELECTRONIC TAILGATE RELEASE WILL RANDOMLY UNLOCK AND DROP OPEN. THIS IS HAPPENING AT LEAST 50% OF THE TIMES I USE MY TRUCK. I'VE HEARD THE TAILGATE RELEASE BE ACTIVATED WITH MY FOB KEY SETTING ON THE DASH BOARD, NO ONE TOUCHING IT. I TOOK IT TO THE DEALER TODAY, 1/10/2020, AND THE SERVICE REP HEARD IT UNLOCK THE TAILGATE WHILE HE WAS HOLDING THE KEY FOB. HE INDICATED THERE IS A RECALL; HOWEVER, IT IS NOT FOR F150'S.. ONLY F250-450'S. WHAT REALLY SCARES ME THERE IS NO WARNING OR NOTIFICATIONS THE TAILGATE HAS DROPPED DOWN AND IS NOW OPEN. I ONLY KNOW WHEN I STOP AND SEE IT DOWN OR THE LOUD STEADY WARNING WHEN I PUT THE TRUCK IN REVERSE. SO FAR NOTHING HAS FALLEN OUT BUT THIS IS CLEARLY UNSAFE AND SHOULD BE RECALLED/REPAIRED ASAP BY FORD. THIS HAS OCCURRED WHEN OPERATING ON BOTH CITY ROADS AND HIGHWAYS, ALTHOUGH, I'M NOT SURE EXACTLY WHEN IT IS UNLOCKED OR DROPS OPEN. THIS PROBLEM FIRST OCCURRED IN EARLY DECEMBER; HOWEVER, IT WAS NOT NEARLY AS FREQUENT; NOW IT IS ALMOST EVERY TIME I USE MY TRUCK.

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I HAD MY 2017 FORD F-150, 22,681 MILES, PARKED AT A KROGER GROCERY STORE. I STARTED THE IGNITION WITH THE KEY FOB AND LOADED MY SON. AFTER I GOT IN I HEARD MY SON COUGHING, SMELLED SOMETHING BURNING AND REALIZED THERE WAS BLACK SMOKE WHEN SUDDENLY THE REAR WINDOWS BLEW OUT INCHES FROM HIS HEAD. I NEVER EVEN GOT THE KEY IN THE IGNITION. I REMOVED MY SON AND CALLED 911. THE FIRE DEPARTMENT DISCOVERED THE REAR WINDOW DEFROST WIRE HAD SMOLDERED AND MELTED CAUSING HEAT AND THE COMBUSTION THAT AFFECTED THE WINDOWS IN THE COOL NIGHT TEMP. TOWED TO THE FORD DEALERSHIP WHERE THEY TOLD ME THE REAR DEFROSTER CONTACTS HAD COME LOOSE AND WAS THE CAUSE. THEY SUBMITTED PICS AND REPORT TO FORD TO AWAIT A DECISION IF THEY WILL COVER THE DAMAGE.

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WHEN THE TEMPERATURE GOES BELOW FREEZING, THE DRIVER'S SIDE DOOR WILL NOT CLOSE.

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MOONROOF JAMMED. THE UPR WINDOW IS NOT CAPABLE OF OF SLIDING BACK. RARELY USED AND SUDDENLY DOESN'T WORK.

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I'VE HAD TO REPAIR MY SUNROOF TWICE COSTING OVER $3800. I'VE ONLY OPENED THE SUNROOF MAYBE 20 TIMES IN 2 YEARS AND NOW THE MOTOR IS DEFECTED. I HAVE TALKED TO SEVERAL FORD TECHS AND THEY SAY THEY SEE ISSUES WITH THE SUNROOF ALL THE TIME. I HAVE PERSONAL FRIENDS WHO HAVE BEEN DRIVING DOWN THE ROAD AND THEIR SUNROOF SHATTERED. A RECALL INVESTIGATION NEEDS TO OCCUR PLEASE.

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TL* THE CONTACT OWNED A 2017 FORD F-150. THE CONTACT STATED THAT WHILE AN AUTHORIZED PERSON WAS DRIVING APPROXIMATELY 45 -50 MPH, THEY NOTICED SMOKE EMERGING FROM THE REAR OF THE VEHICLE. THE DRIVER EXITED THE VEHICLE AND IT SPONTANEOUSLY CAUGHT FIRE. THE HIGHWAY PATROL DISTINGUISHED THE FIRE. THE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CONTACT CALLED THE LOCAL DEALER MOSSY FORD 4919 (4570 MISSION BAY DR, SAN DIEGO, CA 92109 (858) 273-7500) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

NHTSA ODI 11242648

I RECENTLY BOUGHT A FORD TRUCK AND JUST A NORMAL DAY I WAS DRIVING AND THE TRUCK JUST POWER OFF I TOOK THE TRUCK TO A FORD SERVICE THEY TOLD ME I STILL HAVE EXTENDED WARRANTY, THEY CHECK THE TRUCK AND TOLD ME THAT THE ISSUE WAS ELECTRICAL THROTTLE BODY SND THAT MY WARRANTY DOESN'T COVERED THAT MALFUNCTION, I THINK THAT A NEW TRUCK WITH LESS THAN 51 THOUSANDS MILES WITH ELECTRICAL PROBLEMS MEANING THAT FORD JUST DON'T WANT TO COVERED WHAT THEY DON'T DO RIGHT

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REAR WINDOW BLOW OUT. I TURNED ON MY VEHICLE THIS MORNING TO WARM UP. I TURNED ON THE DEFROSTERS AND WENT BACK INSIDE FOR APPROXIMATELY 2 MINUTES. WHEN I CAME BACK OUTSIDE I COULD SMELL A ELECTRICAL TYPE BURNING SMELL. I AM A FIREFIGHTER AND AM FAMILIAR WITH THIS ODOR. NO SMOKE OR FLAMES EVER PRESENT/VISIBLE. I TURNED THEN SUDDENLY HEARD A LOUD POP, REALIZING THAT BOTH SIDES OF MY REAR WINDOW HAD COMPLETELY SHATTERED. THE VEHICLE WAS NOT MOVING. NO ONE WAS IN THE VEHICLE AND I WAS THE ONLY ONE NEAR IT. NOTHING HIT THE WINDOW AND I HAD NEVER HAD THE SMELL IN MY TRUCK BEFORE.

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TRAILER BLIND SPOT MONITOR IS TURNING ON AUTOMATICALLY DESPITE NO TRAILER BEING CONNECTED. DEALER HAS ATTEMPTED TWO FIXES WITH NO RESOLUTION. WHEN TRAILER BLIND SPOT IS ENGAGED IT EMITS A FALSE BLIND SPOT MONITOR LIGHT, WHICH CAUSES UNCERTAINTY WHETHER IT IS SAFE TO MANEUVER OR NOT.

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