What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

My truck's instrument cluster fails to turn on preventing me from seeing mph,fuel level, etc. Ford has a recall number(17C01) for this exact issue but my vehicle's VIN is not included

NHTSA ODI 11558231

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, the instrument panel failed to illuminate. The contact believed that the failure was related to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

NHTSA ODI 11552256

AIRBAG WARNING FAILURE A know issue with Ford F-150 and other products with the Blind Spot senor module in the rear tail lights. The vehicle has an issue with water or fluid leaking into the tail light housing causing many of the advanced features to stop working. The vehicle shows a Blind Spot Sensor Failure, Cross Traffic Sensor Failure, Front Windows will not operate, Air Conditioner stops working , Radio works but nothing can be changed and worst of all the "The Air Bag Failure Warning Light" comes on rendering the vehicle unsafe for roadway operations. The Internet (You Tube and other sites )document the failure and how to fix it. It is not confined to just My 2017 F-150 but plagues many other year and model ford products. My truck is currently at Bluebonnet Motors the Authorized and Sales Dealer for this Truck, they have confirmed the issue and are awaiting parts to repair it. They have quoted about $1,850 for parts and labor. [XXX] the service writer and myself witnessed these failures in the service reception area while checking the truck in for service. This problem puts many people at risk (including myself) if they are unaware of the entire system failures. Should a crash occur the occupants may not be provided with air bag deployment , which could result in possible injuries or death. I have not been made aware of Ford Motor Company or the dealership acknowledging this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11541003

Engine start stop does not work anymore when at a stop but is causing a rough idle and sometimes will stall in traffic at low speeds.

NHTSA ODI 11539273

I was driving on the highway when my truck randomly began to sound as if it was in high idle like if I had it in neutral and was still pressing on the gas peddle. A wrench light came on as well as my engine light and I immediately lost power. Once I pulled over and placed it in park all the warning lights disappeared and my truck was fine again. Then it happened a second time but this time it almost caused the person from behind to hit me. I finally got to my destination and my truck was once again fine as if nothing happened. Few days later I was on the highway and it again happened. This time I had to utilize my insurance and have my truck towed back home. It has been an ongoing issue with my gears wanting to slip or feel like they don’t want to engage. Even with my truck constantly shifting hard. I contacted Ford and I am being told that ultimately Im still responsible for charges. I know this is an ongoing problem with the manufacture and I know I am not the only person with an f150 having this issue. I am writing this complaint because it can be a dangerous situation, especially around heavy traffic.

NHTSA ODI 11528436

The vehicle was purchased back in March and was parked in my driveway for about a month between uses. When I drove it again, I had the "Charging System Service Now" alert pop up on the screen. This was not present when we left the dealership, and they were not willing to help me solve the problem. I checked it with a code reader at home, but it did not generate any codes. I put the battery on a charger, but it was fully charged in 5 minutes. I took the vehicle to an auto parts store to have them check the battery and alternator, and everything checked out. The serpentine belt is not warn and the fuse for the alternator was still intact. We tried discharging the PCM, but that did not solve the problem either. I am asking around at a few mechanic shops for possible solutions to try and avoid taking it to the dealer.

NHTSA ODI 11519958

Truck’s powertrain control system detected an issue with the transmission shift solenoids not responding as expected - causing the transmission and drive functions to fail. The failure resulted in my transmission being shot - and the need for a full transmission rebuild. My safety was put at risk because the truck lost complete loss of driveability, and ability for shiting of gears. The vehicle has been inspected by the manufacturer's agent, Holman Ford of Maple Shade, NJ. I received a number of warning alerts from the Ford Pass system beginning on March 24, 2023. There were no warning lamps, messages, or other symptoms prior to the failure.

NHTSA ODI 11516095

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continued driving. The contact stated that upon starting the vehicle the following day, the transmission gear position indicator was not illuminated. Additionally, the contact stated that the transmission was not shifting smoothly while driving. The contact stated that the vehicle shut off for a second time while at a complete stop. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed at his expense. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11513597

Heated and Cooling seat buttons for the front seats and Heated Seats for the rear indicates power being fed and luminated. Fuse for the climate control on seats is operational, however NO Heat and NO Cooling. Checked the Heated and Cooling Module under passenger front seat and disconnected harness to find the Top wiring pig tail as you look at it burnt. Terminals on module burnt. Apparently on the Ford F-150 Forum numerous members have the same problem. I have found the module and pigtail available, however I don't want to change it to prevent voiding possible Safety Recall. Will notify the dealership on March 6, 2023 at (Dick Smith Ford), Columbia S.C.. gds...

NHTSA ODI 11510260

Truck downshifts periodically from 3rd to 2nd gear or from 4 to 3 of 4th to 2nd, for no reason, while keeping speed same on flat road. This causes tire squealing action in some cases and is unsafe. Also, at the same time, rear motion sensor system failure light comes on with an OK button. I select the button and then a wrench sign lights up indicating service requires. Sometimes also a check engine light comes on. Sometimes also the display showing what gear truck is in goes blank, or flutters through all gears. Sometimes a fan/generator comes on as well for no apparent reason. Sometimes the truck is goes in to no gear at all (neutral?) while I am moving. I pull over, restart the engine and the problems usually go away. This problem was reported to 2 Ford dealers (Cella and Bergey) on about 7/2022 and 8/2022. They gave me very different assessments of the problem, the most expensive being a new lead frame ($1,300) Problems originally started around 3/2022. Truck has about 35,000 miles on it.

NHTSA ODI 11499401

Doing cold weather, the driver side door locks has frozen on several occasions causing the latch to become inoperable to latch. As a result, I am unable to lock the door after closing it and the door swings open before moving the vehicle. I have not been able to schedule an appointment at this time. The vehicle was purchased used from Carmax in Brandywine, Md., on March 22, 2022. I was informed that the vehicle had passed a full inspection prior to the sale. There were no warning lights or recall notices issued regarding the vehicle.

NHTSA ODI 11498833

I was sitting in the drive thru with my kids when my daughter said there was smoke from behind her. Shortly after that the back window shattered into many peices onto them inside the car. It’s ridiculous that there has been many complaints of the same issue yet no recall issued.

NHTSA ODI 11494255

Mid December in the morning I hit the remote start and took my dog out to use bathroom and i heard a loud bang and when i came back to the truck the rear windshield had exploded… I have 3 cameras that look over the vehicle and after watching video there was nothing that touched or near the truck.. It just explodes and shattered after remote start. It had a strange smell and the rear window where the wires were at was burnt.

NHTSA ODI 11481205

The first time I had a problem was after refueling the gear display went blank and as I started to drive it felt like the truck was not in 1st gear. I stopped turned off the truck and restarted and it was OK. I took it to my mechanic and he did a diagnostic which showed error codes p0706 p0707 p1702 and p1721. He couldn’t replicate the problem and thought is may have been a moisture problem since we had been getting heavy rains. The next time it happened it happened I was on I195 in Richmond driving at 55 mph and the gear indicator lights flickered and then went off and the truck downshifted and slowed suddenly. The indicator lights came back on quickly and everything was fine. I went back to the mechanic and he got the same error messages. It was not raining this day

NHTSA ODI 11470882

APIM failure

NHTSA ODI 11443370

Used remote starter; about 2 minutes later my family entered the vehicle with my 2 small kids secured in their child seats in back seat. We left our home, made about 1-mile down the road when back window suddenly popped and shattered. Nothing struck or hit the window to break it. Tiny glass fragments blew onto my children and scared them. The plastic cover on the defroster connection mechanism on the rear center electronic sliding glass window also popped off and the one of the electronic metal connections is clearly broken loose on the mechanism also. No warning messages on dash/display. I did not turn on defroster and rear defroster light was not on at the time, but maybe came on automatically with remote start used. I submitted claim promptly with insurance. Have appointment with Service King for estimate and repair to be made. According to online forums, this unfortunate safety incident with Ford truck and van rear windows has occurred hundreds or thousands of times to Ford owners over the past 10 years.

NHTSA ODI 11441847

Vehicles rear passenger brake light does not work when hitting brakes but lights up when vehicle is on. The blinker does not work but the reverse light does. Vehicle has a short somewhere and has put me at risk of being rear ended by others and I have drivers on the road notifying me on the daily. My vehicle is covered under CPO (Certified Pre-Owned) and only has 46k miles and well taken care of. Ford has not inspected it due to an upfront cost that I am expected to pay. The vehicle did not warn me of any electrical failures. I was notified by a friend that it was not working.

NHTSA ODI 11439817

About a month after purchasing the truck in April 2021 with About 35,000 on the truck when stopped at a traffic light the trucks auto stop/start kicked in and the vehicle would not restart and had to be pushed out of the road during rush hour. Since then the truck has been in the dealership atleast 5 times for this issue and has not been resolved. They keep giving the truck back saying they don't know

NHTSA ODI 11439158

Check engine light on error code P2007 Runner control was replaced via Ford OEM PART #FR3Z 9J559 C Ran well for 2 days then stopped working.

NHTSA ODI 11438805

The contact owns a 2017 Ford F-150. The contact stated that the vehicle would hesitate upon startup without warning. The contact had initially taken the vehicle to an independent mechanic where the engine shut off while performing a test on the battery. The mechanic discovered that the negative lead cable had become defective. The mechanic performed a temporary repair and instructed him to take the vehicle to the nearest dealer for repair. The contact took the vehicle to a dealer where it remained in their possession and was not yet repaired. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The failure mileage was approximately 55,000.

NHTSA ODI 11438262

Rear defroster started smoking during morning warm up using remote start. Rear windshield was shattered violently. Very dangerous situation to be in. The shattering happened during a drive.

NHTSA ODI 11437082

The contact owned a 2017 Ford F-150. The contact stated that while operating the vehicle, smoke and heat were suddenly present inside the cabin of the vehicle. After exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and towed away. The contact indicated that the flames had started behind the front seats inside the cabin of the vehicle but the cause of the fire was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 47,000. THE CONSUMER STATED THERE WAS NO POLICE OR FIRE REPORT, BUT BOTH ARRIVED AT THE SCENE. THE CONSUMER SUFFERED FROM 3RD DEGREE BURNS ON THE ARM.

NHTSA ODI 11436913

I purchased this vehicle new in 2017 and since then I have had an intermittent issue with the rear camera when put into reverse. Either frozen image, static lines and yellow screen. When the image it frozen, it looks like its working but nothing in the screen is moving. If something is behind me I would not see it and think its clear. Ford has replaced the camera 1 time but I dont think thats the issue because I disconnected all the wires in the tail gate (where the camera is) and it still messes up. I have seen online a lot of other people with the same truck and same issue. here is a video of my issue. https://www.youtube.com/watch?v=xAx6haPQ8Ho

NHTSA ODI 11434363

FORD F-150 MOON ROOF RAMP/GUIDE JAW (PART # FL3Z1651070B/FL3Z1651071B) STOPPED WORKING. THE MOON ROOF MALFUNCTIONS GETTING SUCK IN THE OPEN MODE, OR FAILING TO CLOSE PROPERLY IF AT ALL. MANY FORD OWNERS HAVE EXPERIENCED THE SAME ISSUE, TO THE POINT THAT THERE ARE VIDEOS ON THE INTERNET PERTAINING TO THIS MALFUNCTION. WHILE ATTEMPTING TO GET THIS REPAIR FIXED AT THE FORD DEALERSHIP THE EMPLOYEES ADVISED ME THAT THEY SEE THIS ISSUE OFTEN, AND THAT THE GLASS SHATTERS AND BREAKS FROM THIS MALFUNCTION. I WAS QUOTED $400.00 TO REMEDY THE ISSUE, AND WOULD HAVE TO LEAVE MY VEHICLE AT THE DEALERSHIP FOR THE DAY. THE ESTIMATED TIME TO COMPLETE THE REPAIR WAS FOUR HOURS.

NHTSA ODI 11416087

THE FORD F-150 MULTI FUNCTION SWITCH HAS GONE BAD. THE WINDSHIELD WIPERS STAY ACTIVATED IN THE SLOWEST MODE. THIS OBSTRUCTS THE VIEW OF DRIVERS, AND IS DISTRACTING. THE PART NUMBER IS: FL3Z-13K359-AC. THIS MALFUNCTION IS AN ISSUE FOR 2015 MODELS AND NEWER. THERE ARE MANY VIDEOS ONLINE PERTAINING TO THIS MULTI FUNCTION SWITCH MALFUNTION.

NHTSA ODI 11416096