What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS STARTED REMOTELY AND THE CONTACT SMELT BURNING PLASTIC. WHEN THE CONTACT ENTERED THE VEHICLE, THE REAR WINDOW EXPLODED BOTH OUTWARD AND INWARD WITH SOME GLASS ON THE BACKSEAT. THE CONTACT EXITED AND EXAMINED THE VEHICLE AND HE DISCONNECTED THE BATTERY AS A PRECAUTION. THE VEHICLE WAS SITTING WITH THE HOOD OPEN WAITING TO BE TOWED TO THE DEALER (HANNA MOTORS 371 HUME ST, COLLINGWOOD ON L9Y 1W5 705-445-4300). THE CONTACT LIVES IN THE US AND WAS VISITING RELATIVES IN CANADA. THE CONTACT MENTIONED JUST GETTING THE VEHICLE'S WINDOW REPAIRED BY A GLASS INSURANCE COMPANY WAS DIFFICULT AND OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11363364

I WAS IN MY DRIVEWAY SITTING STATIONARY IN MY VEHICLE BUCKLING UP TO DEPART FOR THE STORE. I PUT MY FOOT ON THE BRAKE PEDAL TO PUSH THE START BUTTON. AFTER STARTING I MOVED THE SHIFT LEVER TO PUT THE VEHICLE IN GEAR AND THE VEHICLE STARTED TO ROLL AND MY BRAKE PEDAL WENT TO THE FLOOR. BECAUSE MY DRIVEWAY HAS A SLIGHT RAMP TO IT THE VEHICLE KEPT ROLLING FORWARD, I KEPT HITTING THE BRAKE PEDAL BUT THE BRAKE PEDAL KEPT GOING TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. AS A RESULT I ROLLED INTO A BLOCK FENCE ACROSS FROM MY DRIVEWAY KNOCKING IT DOWN AND DAMAGING MY VEHICLE. VEHICLE WAS JUST ROLLING UNDER ITS OWN MOMENTUM, NO POWER TO THE DRIVE TRAIN. NO INJURIES, BUT FENCE WAS DOWN AND VEHICLE HOOD AND OTHER FRONT END AREAS WERE DAMAGED. I HAVE NO IDEA WHAT CAUSED THE BRAKES TO FAIL. FILED AN INSURANCE CLAIM AND HAD TO HAVE VEHICLE TOWED TO DEALER FOR BODY REPAIRS AND NEIGHBORS FENCE REPAIRED.

NHTSA ODI 11339784

DRIVER SIDE AIRBAG DID NOT DEPLOY ON A FRONTAL CRASH. MY DAUGHTER WAS DRIVING HWY 583 IN WILKINSON COUNTY ,MISSISSIPPI WHEN THE VEHICLE WENT OFF THE PAVEMENT STRIKING TWO LARGE TREES.*DT*JB

NHTSA ODI 11338372

REAR ENDED CAR AT HIGH RATE OF SPEED ON FREEWAY. OTHER VEHICLE WAS TRAVELING BETWEEN 0-10MPH. MY VEHICLE WAS AROUND 65. WAS INITIALLY TOLD AIRBAG LIGHTS WERE ON INDICATING THEY DEPLOYED. NO AIRBAGS DEPLOYED IN ACCIDENT. MY VEHICLE WAS DEEMED A TOTAL LOSS

NHTSA ODI 11320332

AIR BAGS DID NOT DEPLOY DURING A FRONT IMPACT CRASH. I WAS TRAVELING ON HIGHWAY 127 IN FRANKFORT KY WHEN I NOTICED A VEHICLE IN FRONT OF ME HIT THEIR BRAKES GOING THROUGH A GREEN LIGHT. I INSTANTLY APPLIED MY BRAKES TO RAPIDLY SLOW DOWN, BEFORE I WAS ABLE TO COME TO A STOP MY VEHICLE MADE CONTACT WITH THE VEHICLE IN FRONT OF ME.

NHTSA ODI 11317437

MY VEHICLE WAS STATIONARY PARKED IN MY DRIVE WAY, AS I CAME OUT FROM MY HOUSE (AROUND 8PM) I NOTICED THE WINDOWS LOOKED VERY DARK AND I COULD NOT SEE IN THE TRUCK. I OPENED THE DRIVER DOOR AND WAS OVERWHELMED WITH A DENSE ELECTRICAL BURN SMELL COMING FROM THE CAB OF THE TRUCK. THE FIRE LOOKED LIKE IT STAYED NEAR THE ROOF OF THE CAB AND ORIGINATE FROM BOTH CENTER PODIUM SEAT BELT MOUNTS. BOTH SEAT BELT MOUNTS ATTACHED TO THE REAR DOORS FOR THE FRONT DRIVER AND PASSENGER HAD EXTREME AMOUNTS OF HEAT ORIGINATING FROM THAT AREA. THE PLASTIC AROUND BOTH THESE AREAS HAS COMPLETELY MELTED AWAY AND CAUGHT FIRE TO NEARBY WORK ITEMS ON THE BACKSEAT BENCH. SMOKE DAMAGED EVERYTHING INSIDE THE CAB OF THE VEHICLE. SMOKE COVERED ALL WINDOWS AND EVERYTHING INSIDE THE CAB. VEHICLE ELECTRIC SYSTEM STILL FUNCTIONS FOR LOCKING AND UNLOCKING DOORS. I HAVE NOT ATTEMPTED TO START VEHICLE, SMOKE SMELL AND DAMAGE TO INTENSE TO ENTER VEHICLE. FOUND AN ARTICLE ON TOURQENEWS.COM ABOUT RELATED CASES OF FORD F 150 SEAT BELTS ELECTRICAL MECHANISM CATCHING FIRE FROM YEARS BETWEEN 2015-2018. NO RECALL ISSUED YET THAT I KNOW OF. WILL ATTACH ARTICLE IF I CAN.

NHTSA ODI 11310376

I HAD MY 2017 FORD F-150, 22,681 MILES, PARKED AT A KROGER GROCERY STORE. I STARTED THE IGNITION WITH THE KEY FOB AND LOADED MY SON. AFTER I GOT IN I HEARD MY SON COUGHING, SMELLED SOMETHING BURNING AND REALIZED THERE WAS BLACK SMOKE WHEN SUDDENLY THE REAR WINDOWS BLEW OUT INCHES FROM HIS HEAD. I NEVER EVEN GOT THE KEY IN THE IGNITION. I REMOVED MY SON AND CALLED 911. THE FIRE DEPARTMENT DISCOVERED THE REAR WINDOW DEFROST WIRE HAD SMOLDERED AND MELTED CAUSING HEAT AND THE COMBUSTION THAT AFFECTED THE WINDOWS IN THE COOL NIGHT TEMP. TOWED TO THE FORD DEALERSHIP WHERE THEY TOLD ME THE REAR DEFROSTER CONTACTS HAD COME LOOSE AND WAS THE CAUSE. THEY SUBMITTED PICS AND REPORT TO FORD TO AWAIT A DECISION IF THEY WILL COVER THE DAMAGE.

NHTSA ODI 11288892

ON OCTOBER 3, 2019, A CAR FAILED TO YIELD AND DROVE IN MY PATH. I COLLIDED WITH ANOTHER VEHICLE AT 45 MILES PER HOUR WITH MY 2017 FORD F 150 XLT. I WAS TRAVELING SOUTH AT 45 MPH AND THE OTHER VEHICLE WAS TRAVELING EAST AT 15 MPH. THE HIGHWAY I WAS TRAVELING ON A 4 LANE CITY STREET THAT HAD A 45 MPH SPEED LIMIT TRAVELING SOUTH. THE OTHER VEHICLE WAS TRAVELING EAST DOWN A 2 LANE CITY STREET WITH A STOP SIGN AT THE CORNER. THE OTHER VEHICLE STOPPED AT THE STOP SIGN AND PROCEEDED TO PULL OUT IN FRONT OF ME. I AM RECEIVING TREATMENT FOR MY INJURIES.

NHTSA ODI 11267552

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CONTACT WAS APPROACHING GREEN LIGHT AT THE INTERSECTION AND DID NOT SEE THE OTHER VEHICLE APPROACHING FROM THE RIGHT SIDE AND CRASHED INTO THE VEHICLE DRIVER SIDE DOOR. THE CONTACT SUSTAINED A CONCUSSION AND A LACERATION TO THE TOP OF THE HEAD. THE OTHER DRIVER INJURY WAS UNKNOWN. NO AIRBAGS DEPLOYED. THERE WAS MEDICAL ATTENTION CONTACTED. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE THE CONTACT RECEIVED SEVERAL STAPLES TO THE HEAD. A POLICE REPORT WAS FILED. THE VEHICLE RECEIVE DAMAGES TO THE GRILL AND SIDE PANEL, BUMPER. THE OTHER VEHICLE RECEIVED DAMAGES TO THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058 (504) 347-7000 WERE A DIAGNOSED TEST WAS PERFORMED BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

NHTSA ODI 11246706

TL* THE CONTACT OWNED A 2017 FORD F-150. THE CONTACT STATED THAT WHILE AN AUTHORIZED PERSON WAS DRIVING APPROXIMATELY 45 -50 MPH, THEY NOTICED SMOKE EMERGING FROM THE REAR OF THE VEHICLE. THE DRIVER EXITED THE VEHICLE AND IT SPONTANEOUSLY CAUGHT FIRE. THE HIGHWAY PATROL DISTINGUISHED THE FIRE. THE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CONTACT CALLED THE LOCAL DEALER MOSSY FORD 4919 (4570 MISSION BAY DR, SAN DIEGO, CA 92109 (858) 273-7500) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

NHTSA ODI 11242648

MY HUSBAND WAS DRIVING HEADED SOUTH ON IH35 NEAR CARL'S CORNER TEXAS WHEN A LADY PULLED UP NEXT TO HIM AND WAS FLAGGING HIM DOWN. HE WAS AT EXIT #374 WHICH WAS HIS EXIT TO COME HOME. THE LADY EXITED AS WELL AND WAS SCREAMING AT HIM. HE THEN ROLLED THE WINDOW DOWN TO HER SAYING YOUR TRUCKS ON FIRE. FEB 10TH 2019 THIS VEHICLE CAUGHT ON FIRE WHILE DRIVING IT. ON FEB 11TH 2019 THE DEALERSHIP THAT WE BOUGHT IT FROM TOWED IT TO THE DEALERSHIP. IT BEEN AT THE DEALERSHIP SINCE THEN SO OVER 5 MONTHS AT THIS POINT. FORD HAS YET TO DETERMINE WHAT CAUSE THE FIRE EXCEPT THE 4X4 TRANSFER CASE MIGHT BE TO BLAME. IT HAS ONLY 36,438 MILES ON IT. SO THEY PLAN TO FIX WHAT THE FIRE DAMAGED AND GIVE IT BACK TO US. ME OR MY HUSBAND DON'T FEEL SAFE IN THAT VEHICLE ESPECIALLY SINCE THE CAUSE OF THE FIRE IS UNDETERMINED. THIS IS SAD THAT A CAR MANUFACTURE HAS SO MUCH MONEY THE CONSUMER HAS NO RIGHTS. WE HAVE DELAYED OUR PAYMENTS WITH FORD MOTOR CREDIT FOR 3 MONTHS. NOW SINCE THE DEALERSHIP IS DRAGGING IT ALONG WITH WILL SOON BE REPOED. WE REFUSE TO PAY ON A VEHICLE WITH THIS SERIOUS ISSUE AND IS UNSAFE. AND IT'S STILL IN 100'S OF PIECES AT THE DEALERSHIP.

NHTSA ODI 11222403

ON 01-24-2019, I STOPPED AT A RED LIGHT AND NOTICED AN ODOR COMING FROM MY 2017 FORD F-150 TRUCK AND SAW SOME SMOKE COMING FROM UNDER THE HOOD. A MOTORIST NEXT TO ME POINTED TO THE BOTTOM OF THE TRUCK; I ROLLED DOWN THE WINDOW AND HE SAID HE THOUGHT THERE WAS A FIRE UNDER THE TRUCK. I PULLED OVER, SHUT OFF THE TRUCK, SAW A SMALL FIRE ON THE FRAME UNDER THE ENGINE. THE OTHER MOTORIST PUT IT OUT WITH A FIRE EXTINGUISHER. A STATE POLICE OFFICER CALLED THE FIRE DEPT. WHO FURTHER EXTINGUISHED THE SMOLDERING. THE VEHICLE WAS TOWED. MY INSURANCE COMPANY SENT AN ADJUSTER WHO CONCLUDED THAT THE FIRE WAS CAUSED BY A FAILED PINON SEAL IN THE DIFFERENTIAL, WHICH IS PART OF THE POWER TRAIN. THE LEGAL DEPARTMENT OF FORD MOTOR CO. (OFFICE OF GENERAL COUNSEL) STATED THAT THE FIRE OCCURRED BECAUSE THE VEHICLE WAS DRIVEN ON PAVEMENT IN 4WD. I ASSERT THAT THIS IS NOT TRUE AND IS A TACTIC OF FORD MOTOR CO. TO AVOID HONORING THEIR PRODUCT WARRANTY OR TAKING RESPONSIBILITY FOR A POTENTIAL SAFETY HAZARD.

NHTSA ODI 11220425

TAKATA RECALL TRUCK PUT IN PARK IN PARKING LOT BUT ROLLED AWAY WHILE I WAS INSIDE A BUILDING STRIKING A LIGHT POLE.

NHTSA ODI 11209129

INTERMITTENT BRAKING ISSUE. BREAKS DO NOT HAVE MUCH BREAKING POWER. WHILE SETTING AT A RED LIGHT MORE PRESSURE NEEDS TO APPLIED TO THE BREAK PEDAL. IN SOME INSTANCES THE PEDAL TRAVELS AN ADDITIONAL 2 INCHES. LOSS OF BREAK HOLDING POWER CAUSED ME TO HIT A TRAILER BEING TOWED IN FRONT OF ME. MY BUMPER HAD TO BE REPLACED.

NHTSA ODI 11208389

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS IN TWO ADDITIONAL CRASHES AND THE AIR BAGS DID NOT DEPLOY. IN ONE CRASH, THE DRIVER SUSTAINED AN INJURED RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. DICK SMITH FORD (7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,000.

NHTSA ODI 11207858

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, A FIRE STARTED IN THE ENGINE COMPARTMENT AND SMOKE EMERGED FROM UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE AND FIRE DEPARTMENTS WERE PRESENT AND THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOT AND THEN TOWED TO BURNWORTH ZOLLARS FORD (309 W US-6, LIGONIER, IN 46767). THE VEHICLE WAS RETRIEVED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11185028

FORD F-150 LOST CONTROL AND ACCELERATED COMING OUT OF CAR WASH TUNNEL. CAR DID NOT RESPOND TO BRAKES AND ACCELERATED INTO A BUILDING INJURING DRIVER AND PEDESTRIAN.

NHTSA ODI 11184394

COULD NOT STOP FOR RED LIGHT AND SMASHED INTO SOMEONEE

NHTSA ODI 11163228

11/07/18 ON HWY 295 LAWRENCE NJ HEAD ON WITH A GUARDRAIL AT 65 MILES AIRBAG DID NOT DEPLOY

NHTSA ODI 11152976

DOOR LATCHES REPEATEDLY FREEZE DURING COLD WEATHER DESPITE HAVING BEEN IN FOR REPAIR SEVERAL TIMES SINCE THE TRUCK WAS NEW, INCLUDING A SERVICE CAMPAIGN DESIGNED TO ADDRESS THIS ISSUE. THE DOOR LATCHES WILL EITHER FREEZE WHILE THE DOOR IS SHUT, PREVENTING THEM FROM OPENING, OR WILL FREEZE AFTER THE DOOR HAS BEEN OPENED, WHICH PREVENTS THEM FROM SECURELY LATCHING WHEN YOU ATTEMPT TO CLOSE THEM. THIS PAST SATURDAY THE DOOR OPENED WHILE I WAS MOVING THE TRUCK IN THE DRIVEWAY, RESULTING IN ME FALLING PART-WAY OUT OF THE TRUCK WHILE IT WAS MOVING. THEY AGAIN FROZE THAT EVENING, CREATING A SITUATION WHERE I HAD TO HOLD THE DOOR CLOSED WITH MY LEFT ARM.

NHTSA ODI 11151037

I STOPPED ON LEVEL GROUND, PUT THE TRANSMISSION IN PARK AND STEPPED ON THE EMERGENCY BRAKE. I EXITED THE VEHICLE FOR A MINUTE TO PERFORM A MINOR TASK. I LEFT DRIVERS SIDE DOOR OPEN AND THE ENGINE RUNNING. THE END GATE WAS DOWN. I TURNED AROUND TO RENTER THE TRUCK BUT IT HAD MOVED OFF THE LEVEL GROUND AND WAS GOING DOWN THE HILL IN REVERSE. IT CONTINUED UNTIL IT HIT A PINE TREE. NO ONE WAS IN THE VEHICLE.

NHTSA ODI 11128010

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING 55 MPH, THE THROTTLE/ACCELERATOR PEDAL BECAME STUCK. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR BODY ACHES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO ASTRO FORD OF MISSISSIPPI (10350 AUTO MALL PKWY, D'IBERVILLE, MS 39540, (855) 322-5745); HOWEVER, THE CONTACT WAS NOT SURE IF THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ODI 11118977

TL* THE CONTACT OWNED A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE STRUCK A GATE, WENT AIRBORNE, AND LANDED ON TOP OF A BRICK WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *TT UPDATED 10/15/18*JB

NHTSA ODI 11113009

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING 25 MPH AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO THE MIDDLE OF THE FRONT DRIVER SIDE DOOR OF ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED ARM INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED LARRY H. MILLER FORD LAKEWOOD (11595 W 6TH AVE, LAKEWOOD, CO 80215, (303) 232-2200) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11109618

WHILE APPLYING THE BRAKES, IT IS VERY EASY TO SIMULTANEOUSLY PUSH ON THE THROTTLE PEDAL. THIS HAS HAPPENED SEVERAL TIMES, ONE TIME RESULTING IN A REAR-END COLLISION, THIS IS MY FIRST FORD AND THIS PROBLEM HAS NEVER HAPPENED IN ANY OF THE NUMEROUS VEHICLES I HAVE OWNED. I HAD THOUGHT THAT SOFTWARE WAS IN PLACE THAT WOULD NOT ALLOW THE ENGINE TO REV WITH THE BRAKE APPLIED. IF NOT SO, IT WOULD SEEM LIKE A VERY GOOD IDEA.

NHTSA ODI 11093642