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What 1,668 owners told NHTSA about the 2017 Ford Explorer Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,668)Crash / fire / injury (61)Body & structure (643)Engine (234)Transmission & drivetrain (122)Electrical system (90)Engine & cooling (76)Steering (74)Visibility & wipers (73)Wheels (60)Suspension (55)Fuel system (49)

1 of 1,668 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Aug 6, 2025Body & structureVisibility & wipersCrash

So for starters the visibility wipers should have a auto wiper function as in when it detects rain they will automatically come on. Well they do but they also come on at random intervals even when it’s not raining. Secondly the glove box design is horribly engineered and it falls apart by its self. My glove box flew open while driving down the road and caused me to run off the roadway with my kids in the car. Luckily my kids and I are safe and no one was hurt but something should be done about this. The tension cord that hooks to the glove box just snapped from the looks of it.

NHTSA ODI 11678875

Working with the data? Download all 1,668 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Explorer Hev verdict →