Tailgate lowers on its own without stopping on contact. Also does not beep.
NHTSA ODI 11446848
Home · 2017 Ford Escape · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
5 of 2,613 complaints match · Body & structure · crash/fire/injury only · clear filters
Tailgate lowers on its own without stopping on contact. Also does not beep.
NHTSA ODI 11446848
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
NHTSA ODI 11162274
THE CAR STALLS IN MIDDLE OF ROAD, SUDDENLY AND THE DASHBOARD READS TO RESTART THE ENGINE. THE FIRST TIME WHEN RESTARDED THE CAR THE POWER STEERING WAS LOCKED AND THE CAR SPED UP AND HIT THE CAR AHEAD.THE CAR BEEN CHECKED BY TWO DIFFERENT FORD SERVICE DPTS AND THE PROBLEM REMAINS AND DOES NOT SEEM TO BE FIXED.
NHTSA ODI 11155331
ON OCTOBER 3, 2018 AT APPROXIMATELY 5:15 P.M. MY WIFE WAS GETTING INTO OUR 2017 FORD ESCAPE. SHE HAD THE DRIVER DOOR OPEN, BUT THE KEY WAS NOT IN THE IGNITION AND THE VEHICLE WAS NOT RUNNING, AS SHE WAS GETTING IN SHE FELT A JOLT, THE VEHICLE STARTED ROLLING BACKWARD, THE DRIVER'S DOOR SIDESWIPED OUR OTHER CAR AND KNOCKED HER TO THE GROUND. THE CAR ROLLED ACROSS THE STREET AND STRUCK THE CAR PORT BEAM AT THE ADJACENT HOME. SHE YELLED FOR HELP AND WHEN I GOT THERE SHE WAS TRYING TO STOP THE ROLLING CAR. THE CAR WAS IN PARK, I STARTED THE CAR AND MOVED IT OFF THE STREET.
NHTSA ODI 11133248
MY CAR WAS STOPPED ON THE PROPERTY'S DRIVEWAY, TRANSMISSION WAS IN PARK. I WAS STANDING OUTSIDE THE CAR, AND AS I OPENED THE DRIVER'S DOOR TO GET IN, THE BOTTOM CORNER OF DOOR GOUGED MY LOWER LEFT LEG AND PEELED BACK A SIGNIFICANT CHUNK OF TISSUE. UPON CLOSER INSPECTION, I OBSERVED THAT THIS PIECE OF BLACK TRIM (WHICH COVERS THE ENTIRE BOTTOM SIDE OF THE ESCAPE) IS DESIGNED TO FLARE OUT TO A SHARP POINT ON BOTH FRONT DOORS OF THE ESCAPE. IN MY OPINION, THIS IS A GROSSLY NEGLIGENT DESIGN. IT BORDERS ON AN INTENTIONALLY SUBSTANDARD DESIGN, ELEVATING THE CONTINUITY OF THE BLACK TRIM ABOVE SAFETY CONCERNS. IN MY OPINION, THAT HAZARDOUS POINT FAILS TO MEET EVEN THE MINIMUM THRESHOLD REQUIREMENTS OF A COMMERCIALLY FIT AND MERCHANTABLE VEHICLE. RESULT: TEN STITCHES TO REPAIR MY LEG; TETANUS SHOT; ORAL ANTIBIOTICS; COMPLETE DISRUPTION TO QUALITY OF LIFE AS MOBILITY IS AN ISSUE AND I ATTEMPT TO KEEP THE WOUND CLEAN, DRY AND UNINFECTED.
NHTSA ODI 11000956
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