Home · 2017 Ford Escape Gas · Complaints

What 2,628 owners told NHTSA about the 2017 Ford Escape Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,628)Crash / fire / injury (69)Engine (1,530)Engine & cooling (501)Transmission & drivetrain (384)Electrical system (151)Fuel system (92)Wheels (76)Body & structure (62)Brakes (48)Steering (48)Lights (37)

62 of 2,628 complaints match · Body & structure · clear filters · page 2 of 3

Jan 10, 2022Body & structure1 injury

Tailgate lowers on its own without stopping on contact. Also does not beep.

NHTSA ODI 11446848

Jul 25, 2021Body & structure

Underneath safety shields Heat shield came loose due to broken clips that held it up Took the vehicle back numerous times,while under warranty ,and requested it to be fixed dealer said it was fixed but it would fall down soon as started driving. Scraped the road when it fell down. Took it back was told to just remove it because that's what most people do well I refused to remove it and will not remove it. I called Ford main headquarters was told not to remove it and take it to another dealer. I took it to another dealer they actually ordered clips and installed new clips to hold the panels up. Within 2 weeks of being fixed it has another clip broke again. I feel this is a huge safety hazard when driving and should one or both panels fall off it could cause a wreck and or damage to other vehicles that may be behind my vehicle. I have read were this is an on going issue and I do not understand why it can not be fixed and why I have to keep paying for it to be fixed when its been an ongoing issue since the purchase of the car. I understand the warranty is now out but this is a hazard that needs to be fixed instead of waiting until someone is hurt or killed due to an accident because the panels feel off the underneath of the car. Do not know exact date when it fell down and dragged on the road. I drove very slow and when I got home fixed it to were it would stick back up until I could get it into dealer.

NHTSA ODI 11426337

Jul 16, 2021Body & structure

There are thousands of complaints regarding this vehicle year and model paint pealing around the windshield. First it was my left and now its my right. This is a known issue with Ford!

NHTSA ODI 11425210

May 3, 2021Body & structure

THE REAR HATCH TAILGATE DOES NOT RELEASE OPEN OR CLOSE PROPERLY. IT INDICATES THAT THE HATCH IS OPEN.

NHTSA ODI 11415049

Mar 21, 2021Body & structure

ON TWO OCCASIONS, ONE STATIONARY, ONE IN MOTION, THE TAILGATE WILL COME UNLATCHED. I HAVE THE AUTOMATIC TAILGATE WITHOUT THE FOOT ACTIVATED SENSORS. WHEN STATIONARY THE DOOR WILL NOT LATCH EVEN THOUGH IT LOOKS ALL THE WAY CLOSED. THE HORN WILL CHIRP TWICE TELLING ME A DOOR IS OPEN AND THAT'S THE ONLY WAY I KNOW IT'S NOT CLOSED. WHILE DRIVING THE DOOR DOES NOT OPEN ALL THE WAY, BUT I WILL GET A WARNING IN THE GAUGE CLUSTER TELLING ME THE TAILGATE IS OPEN. IT DOESN'T OPEN ALL THE WAY. I HAVE ONLY EXPERIENCED IT ONE TIME WHILE IN MOTION AT LOW SPEEDS, LESS THAN 40 MPH, AND I PULLED OVER SAFELY. TO FIX THE PROBLEM I HAVE TO STAND BEHIND THE TAILGATE WHEN IT'S CLOSING AND PUSH THE DOOR CLOSED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT EITHER.

NHTSA ODI 11404101

Mar 17, 2021Body & structure

VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN A SNOW STORM HIT. ICE/SNOW ACCUMULATED ON THE WINDSHIELD AND WHEN IT MELTED IT TOOK THE PAINT WITH IT. THE A-PILLARS ON BOTH DRIVER AND PASSENGER SUFFER SIGNIFICANT PAINT LOSS AND RUST IS STARTING TO FORM. PAINT FLAKES OFF IN THE WIND WHILE DRIVING, ESPECIALLY IN THE RAIN. ABOUT 15 INCHES OF PAINT IS GONE ON THE DRIVER SIDE AND ABOUT 4 INCHES OF PAINT IS GONE ON THE PASSENGER SIDE.

NHTSA ODI 11403606

Mar 10, 2021Body & structure

HAVE A 2017 FORD ESCAPE AND NOTICED THE PAINT WAS PEELING AROUND THE WINDSHIELD.AFTER INVESTIGATING THERE ARE SEVERAL COMPLAINTS FOR THE EXACT SAME THING.FORD WILL NOT TAKE RESPONSIBILITY FOR THIS BECAUSE IT'S SAFETY ISSUE,SO THEY WON'T RECALL IT.I HAVE ONLY HAD MY CAR A YEAR THIS MONTH IT SEEMS ALSO TO HAPPEN TO FORD ESCAPES THAT ARE WHITE OR BLUE IN COLOR.PAINT ON A VEHICLE SHOULD LAST FOR THE LIFE OF THE CAR.

NHTSA ODI 11400227

Feb 12, 2021Body & structure

THE PAINT IS PEELING NEXT TO THE WINDSHIELD ON DRIVER'S SIDE POST A. THE PAINT IS NOT EVEN STICKING TO THE VEHICLE IN THIS AREA

NHTSA ODI 11395962

Feb 6, 2021Body & structure

THE DOOR PANELS SEPARATE FROM THE DOOR METAL FRAME DUE TO POOR CLIPS OR FASTENERS USED AT TIME OF MANUFACTURE. TWO DOORS ON MY VEHICLE CAN BE IMPOSSIBLE TO OPEN. FORD DEALER INSISTS NO PROBLEM -- I DAMAGED DOORS AND THEREFOR 600$ PER DOOR TO FIX. I GO ON INTERNET AND SEE MANY MANY OTHERS HAVEING EXACT SAME ISSUE. BOTH DOORS STARTED EXHIBITING THIS ON DRIVER SIDE ABOUT A MONTH APART.. IF THE CAR CAUGHT FIRE OR I COULD A DANGEROUS COLLISION WAS IMMINENT WHILE PARKED, I COULD NOT GET OUT IN TIME. ALSO IF AN ACCIDENT OCCURRED, I COULD NOT EXIT IN A TIMELY FASHION

NHTSA ODI 11395014

Dec 30, 2020Body & structure

PAINT PEELING FROM THE WINDSHIELD PILLAR ON THE DRIVER'S SIDE. PAINT PEELED OFF IN A 6" X 1" FLAKE. THIS SEEMS TO BE A VERY COMMON PROBLEM.

NHTSA ODI 11385636

Dec 21, 2020Body & structure

PAINT ON DRIVERS SIDE WINDSHIELD FRAME FLAKED OFF IN A 6"X1" CHUNK. THIS 2017 FORD ESCAPE SE HAS 31,000 MILES ON IT AND IS ALWAYS GARAGED. NO HAIL OR HEAVY RAIN PRIOR TO THE FLAKING. MANY COMPLAINTS ON THE INTERNET FOR THE EXACT SAME THING.

NHTSA ODI 11384415

Nov 5, 2020Body & structure

PAINT PEELING OFF . 2017 WITH 27.000 MILES. BOUGHT IN 2016 IN NOVBEMER. THREE YEAR WARRENTY JUST EXSPIRED. THIS IS A MANIFACTOR ISSUE.FORD DOESN'T WANT TO PAY FULL PRICE.

NHTSA ODI 11373123

Nov 2, 2020SuspensionBody & structureEngine

FRONT SUSPENSION HAD TO BE REPLACED PAINT PEELING OFF BODY COMPUTER RECALLS CAR MOVING

NHTSA ODI 11372590

Nov 2, 2020Body & structure

PAINT IS DELAMINATING ON WINDSHIELD PILLAR. PEELING OFF IN SHEETS. NO BODY WORK OR WINDSHIELD REPLACEMENT HAS BEEN DONE. THIS IS A PROBLEM WITH THE FACTORY PAINT.

NHTSA ODI 11372743

Oct 4, 2020Body & structure

LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE.

NHTSA ODI 11362655

May 13, 2020Body & structure

THE PAINT ON MY LIGHTING BLUE FORD IS PEELING OFF NEAR THE WINDOWS. THERE APPEARS TO BE NOTHING UNDER THE PAINT. IT IS PEELING OFF IN SHEETS. *TR

NHTSA ODI 11324400

May 9, 2020Body & structure

PAINT IS PEELING OFF AT THE PERIMETER OF THE WINDSHIELD. *TR

NHTSA ODI 11323994

Jun 26, 2019Body & structure

REAR TAILGATE IS GOING OUT OF ALIGNMENT AND FORD WANTS TO CHARGE ME A FEW HUNDRED DOLLARS TO GET FIX AND MY VEHICLE HAS NEVER BEEN IN A WRECK.

NHTSA ODI 11222781

Mar 21, 2019Body & structure

RETAINER CLIPS FOR SPLASH SHIELD ARE FAULTY AND HAVE BROKEN OR GONE MISSING CAUSING THE SHIELD TO BECOME LOOSE AND FLAP UNDERNEATH THE VEHICLE. OUT OF 10 CLIPS, ONLY TWO ARE HOLDING THE SHIELD IN PLACE. FOR A CAR OF LESS THAN 3 YEARS OF AGE, THIS SHOULD NOT BE HAPPENING. FORD WILL NOT COVERING THE $45 PARTS OR LABOR $100. THIS KNOWN ISSUE CAN ACTUALLY CAUSE THE SHIELD TO ACTUALLY DETACH FROM THE FRAME OF THE UNDER BODY WHILE THE VEHICLE IS IN MOTION AND IN TRAFFIC SITUATIONS THAT COULD POTENTIALLY CAUSE DAMAGE OR EVEN AN ACCIDENT TO NOT ONLY THE VEHICLE THAT IS AFFECTED BY THE LOOSE SHIELD BUT THOSE IN THE PATH OF THIS OBJECT IF IT WERE TO DETACH FULLY FROM THE VEHICLE. MAJOR SAFETY DEFECT AND ISSUE IS PRESENT. VEHICLE IN QUESTION IS EVEN COVERED UNDER THE EXTENDED WARRANTY OPTION AS WELL- STILL NO COVERAGE FOR "CLIPS". DEALER EVEN INDICATED THAT THIS IS A KNOWN ISSUE FOR FORD VEHICLES 2017 AND OLDER.

NHTSA ODI 11190465

Mar 16, 2019Body & structure

THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.

NHTSA ODI 11187231

Jan 21, 2019Body & structure

ALL DOORS WILL NOT LATCH AUTOMATICALLY. WHEN OPENING FROM THE OUTSIDE THE LATCH WILL REMAIN EXTENDED AND NOT SPRING BACK INTO PLACE. IF UNNOTICED WHEN YOU GET INTO THE SEAT AND CLOSE THE DOOR IT WILL EITHER BOUNCE BACK OR SEEM TO BE CLOSED ONLY TO OPEN WITH A SMALL AMOUNT OF PRESSURE AGAINST IT.

NHTSA ODI 11171241

Dec 18, 2018Body & structureSpeed controlEngineCrash1 injury

AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.

NHTSA ODI 11162274

Dec 1, 2018Body & structureCrash

THE CAR STALLS IN MIDDLE OF ROAD, SUDDENLY AND THE DASHBOARD READS TO RESTART THE ENGINE. THE FIRST TIME WHEN RESTARDED THE CAR THE POWER STEERING WAS LOCKED AND THE CAR SPED UP AND HIT THE CAR AHEAD.THE CAR BEEN CHECKED BY TWO DIFFERENT FORD SERVICE DPTS AND THE PROBLEM REMAINS AND DOES NOT SEEM TO BE FIXED.

NHTSA ODI 11155331

Dec 1, 2018Body & structure

CAR KEEPS STALLING IN THE MIDDLE OF THE ROAD

NHTSA ODI 11155333

Oct 4, 2018Transmission & drivetrainBody & structureCrash1 injury

ON OCTOBER 3, 2018 AT APPROXIMATELY 5:15 P.M. MY WIFE WAS GETTING INTO OUR 2017 FORD ESCAPE. SHE HAD THE DRIVER DOOR OPEN, BUT THE KEY WAS NOT IN THE IGNITION AND THE VEHICLE WAS NOT RUNNING, AS SHE WAS GETTING IN SHE FELT A JOLT, THE VEHICLE STARTED ROLLING BACKWARD, THE DRIVER'S DOOR SIDESWIPED OUR OTHER CAR AND KNOCKED HER TO THE GROUND. THE CAR ROLLED ACROSS THE STREET AND STRUCK THE CAR PORT BEAM AT THE ADJACENT HOME. SHE YELLED FOR HELP AND WHEN I GOT THERE SHE WAS TRYING TO STOP THE ROLLING CAR. THE CAR WAS IN PARK, I STARTED THE CAR AND MOVED IT OFF THE STREET.

NHTSA ODI 11133248

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Escape Gas verdict →