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What 410 owners told NHTSA about the 2017 Dodge Grand Caravan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (410)Crash / fire / injury (11)Electrical system (142)Body & structure (95)Engine (58)Transmission & drivetrain (37)Latches & locks (26)Airbags (21)Seats (16)Fuel system (14)Brakes (7)Electronic Stability Control (esc) (5)

3 of 410 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jan 14, 2026Transmission & drivetrainCrash1 injury

On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The drive is on an incline after exiting the vehicle it began to roll backwards. She was caught in the door and attempted to press the brake to no effect. She was drug about fifty feet before separating from the vehicle. The vehicle then rolled down a steep embankment and continued another hundred feet or so where it struck a building. Upon entering the vehicle, the gear shift was in the park position and the engine was turned off. The vehicle sustained over $5,000 in body damage from the impact to the building. And an unknown amount of damage to the steering and exhaust system from rolling down the embankment.

NHTSA ODI 11710920

Apr 10, 2019Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL AND CRASHED INTO A HOME AND TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO FERRARIO CHRYSLER DODGE JEEP (LOCATED AT 2463 CORNING RD, ELMIRA, NY 14903, (607) 733-9108), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *BF ..*JB *DT*JB

NHTSA ODI 11195501

Oct 30, 2018Transmission & drivetrainAirbagsWheelsCrash

I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL

NHTSA ODI 11144203

Working with the data? Download all 410 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Dodge Grand Caravan verdict →