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What 139 owners told NHTSA about the 2017 Chevrolet Suburban

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (139)Crash / fire / injury (11)Brakes (43)Transmission & drivetrain (38)Engine (25)Electrical system (20)Fuel system (6)Speed control (6)Steering (6)Lights (5)Airbags (4)Electronic Stability Control (esc) (3)

1 of 139 complaints match · Engine · crash/fire/injury only · clear filters

Apr 8, 2026EngineFire

I was driving in [XXX] on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don’t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11729857

Working with the data? Download all 139 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Chevrolet Suburban verdict →