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What 139 owners told NHTSA about the 2017 Chevrolet Suburban 1500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (139)Crash / fire / injury (11)Brakes (43)Transmission & drivetrain (38)Engine (25)Electrical system (20)Fuel system (6)Speed control (6)Steering (6)Lights (5)Airbags (4)Electronic Stability Control (esc) (3)

1 of 139 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Mar 26, 2020Transmission & drivetrainCrash

ON 3/25/20 AT APPROXIMATELY 7:20PM I WAS TRAVELING A NORTH BOUND DIRECTION ON US HIGHWAY 51 IN LANE 1 (FAST LANE). MY 2017 CHEVROLET SUBURBAN STARTED TO JERK AND THE RPM GAUGE EXCELLED TO 5/6 RPM. THEN, THE SUBURBAN CAME TO AN ABRUPT STOP IN THE MIDDLE OF LANE 1. AT THAT TIME I WAS REAR-ENDED BY A LAW ENFORCEMENT OFFICER. THE OFFICER WAS UNAWARE I WAS STOPPED, BECAUSE I DID NOT HAVE ANY INDICATIONS SUCH AS BRAKE LIGHTS. I WAS TRYING TO PRESS THE ACCELERATOR PEDAL TO TRY MOVE OUT OF THE HIGHWAY, AND THE SUBURBAN WOULD NOT MOVE. I HAD MY TWO SMALL BABIES IN THE CAR AND THANKFULLY NO ONE WAS INJURIED.

NHTSA ODI 11319350

Working with the data? Download all 139 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Chevrolet Suburban 1500 verdict →