What 37 owners told NHTSA about the 2017 Chevrolet Sonic

In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.

NHTSA ODI 11603088

Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.

NHTSA ODI 11580683

steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.

NHTSA ODI 11560907

IN MAY OF 2019 WHILE TRYING TO START PUSH BUTTON CAR WOULD NOT START LIGHTS CAME ON IN CAR SAYING SERVICE POWER STEERING AND SERVICE STABILITRAK I GOT IT TO DEALER IT WAS STILL UNDER WARRANTY AT THAT TIME THEY HAD ME REPLACE A BATTERY FOR OVER $200 WHICH THEY SAY WAS CAUSE ONLY FOR THIS SAME THING TO HAPPEN IN AUG2019/ WHICH THEY CLAIM THEY REPAIRED BOTH TIMES WHILE DRIVING WHEEL TIGHTENS UP AND U CAN'T STEER EVERY TIME THIS HAPPENS THEY CLAIM COULD NOT SERVICE CAR CAUSE THEY HAD TO SEE THE READING ON DASHBOARD THEN AGAIN IN NOVEMBER 2019 THE SAME THING HAPPENED AGAIN AND NOW WARRANTY IS OUT THEY MIRACULOUSLY FOUND OTHER ISSUES WITH THE CAR BUT WOULD NOT REPAIR BECAUSE OF WARRANTY OUT I FEEL THEY SOLD ME A BAD CAR AND NOW WANT TO CHARGE ME ALL THIS MONEY TO FIX CAR WHEN I DID WHAT I WAS SUPPOSED TO DO IN TAKING CAR IN WHEN IT WAS STILL UNDER WARRANTY TO GET IT FIXED AND THEY JUST CLAIM THEY FIXED CAR AND NEVER DID THIS HAS PUT MY FAMILY AND I IN DANGER NUMEROUS TIMES BECAUSE I TRUSTED THAT THEY REPAIRED THE CAR ONLY TO FEEL LIED TO NOW I AM STUCK WITH A CAR NOTE ON A CAR I CAN NOT DRIVE AND ALSO WONDERING HOW I CAN GET IT FIXED BUT HONESTLY BELIEVE THEY WILL NEVER FIX CAR RIGHT AT LONESTAR CHEVROLET BECAUSE THEY DON'T SEEM TO KNOW WHAT THEY ARE DOING OR WHAT'S EVEN WRONG WITH THE CAR I HAVE ALL THE PAPERWORK FROM ALL THE TIMES I TOOK THE CAR IN AND PICTURES OF DASHBOARD READINGS

NHTSA ODI 11282854