What 717 owners told NHTSA about the 2017 Chevrolet Malibu

The center high mount stop lamp cause water to leak through onto the headliner of my vehicle and I found a special coverage adjustment for my specific, year ,make and model of my vehicle and this will be my second time paying Berger Chevrolet here in Grand Rapids mi for this repair that should be covered under this policy #[XXX] but dealership will not honor this even though this is my second time repairing this exact same issue with my specific vehicle but since it’s not tied to my VIN # the dealership will NOT HONOR please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663830

Rear high mount brake light is loose allowing water to leak I. And around the electrical connections, rear speakers in vehicle have moisture around them, potentially causingin a short and fire hazard

NHTSA ODI 11615919

On March 18, 2024, I noticed that water began to enter the car when it was in the carwash. I opened a claim with the insurance company and an investigation was carried out that lasted approximately 3 months. On June 11, the body shop received my car to diagnose and provide a quote to the insurance company for the necessary repairs due to this water damage. The workshop considered it to be a problem in the upper rear brake light and mentioned that this is a Chevrolet recall on these cars. The insurance company called me and told me that I had to go directly to the dealer to have the necessary repairs made to my car that were caused by this water problem. However, I cannot find information about this recall online.

NHTSA ODI 11594698

Water was leaking through the center high mount stop lamp and pooling into the spare tire well. Water was also soaking through the rear headliner. Condensation was building up inside the vehicle due to the pooled water and water soaked headliner. Condensation buildup inside the vehicle with numerous electrical components is not safe. The vehicle has been taken to the Galleria Chevrolet dealership in Dallas, Texas for repairs. Galleria Chevrolet failed to repair the issue even after giving them notice of the service bulletin [XXX] Center High Mount Stop Lamp Water Leak. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11560940

The contact owns a 2017 Chevrolet Malibu. The contact stated that water was leaking into the vehicle from the headliner by the rear third brake light. The dealer was contacted and notified of the failure, and the dealer stated that the warranty had expired on the vehicle. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 92,000.

NHTSA ODI 11512021

THE THIRD BRAKE LIGHT CRACKED IN THREE PLACES AND NOW WATER IS IN THE CAR AND TRUNK. I SAW SPECIAL COVERAGE FOR THE CAR JUST FOR THIS ISSUE BUT THE DEALERSHIP STATES IT ISNT COVERED FOR MY VIN.. ALSO, THERE IS A POPPING NOISE UNDER THE CAR WHEN I TAKE OFF, TURN CURVES, GET OUT OF THE CAR ETC. SEEMS TO BE BUSHINGS WEARING OUT AND IS A WELL KNOWN PROBLEM. AGAIN, MY CAR IS NOT COVERED.

NHTSA ODI 11374924

I ALWAYS NOTICE A SMELL AND FOGGY WINDOWS AFTER RAINY DAYS ON MY STATIONARY VEHICLE BUT THOUGH LITTLE OF IT WE JUST GOT HIT BY HURRICANE LAURA WITH NO DAMAGE TO VEHICLE BUT LIGHT SCRATCHING AS I WAS GOING TO TAKE MY FAMILY OUT OF TOWN WHILE POWER RESTORATION EFFORTS STARTED I OPENED MY TRUCK (AS I RARELY USE IT)TO FIND MY SPARE TIRE COMPARTMENT COMPLETELY COVERED IN WATER AND MOLD GROWING IN THE INTERIOR I CALLED MY INSURANCE ABOUT IT BUT IT IS NOT COVERD UN INSURANCE AND WAS TOLD TO LOOK FOR RECALLS AS THIS VEHICLE HAS MANY ISSUES WITH THIS PROBLEM A PRESSURE TEST REVEALED WATER IS COMING IN FROM NO ALL COMPONENTS OF SPARE TIRE ARE RUSTED OR HAVE MOLD GROWING ON THEM AND ALL TRUCK INTERIOR IS FULL OF MOLD GROWTY

NHTSA ODI 11355226

I'VE NOTICED THAT WHEN IT RAINS THE RAIN COMES INSIDE THE CAR AND THE TRUNK .

NHTSA ODI 11339268

I OPENED MY TRUNK UNDER THE SPARE TIRE AND THERE WAS WATER FILLED IN THE TRUNK. I DID MY RESEARCH AND I FOUND PLENTY OF MALIBU'S WITH THE SAME PROBLEM. *TR

NHTSA ODI 11327264

THE TOP OF THE REAR WINDOW NEAR THE THIRD BREAK LIGHT STARTING LEAKING. I REVIEWED ONLINE CHEVROLET FORUMS WITH COMMON COMPLAINTS AND READ THE DEFECT COULD BE RELATED TO RECENT RECALLS WITH THE VEHICLE. ALSO, THE LEAK IS CAUSE DAMAGE TO MY VEHICLES INTERIOR PANELS. *TR

NHTSA ODI 11326541

I HAVE NOTICED A FUNKY SMELL ON SEVERAL OCCASIONS SINCE I BOUGHT THE CAR IN AUGUST 2017. THE SMELL WOULD GO AWAY SO I NEVER LOOKED INTO IT. AFTER A BAD RAIN STORM, THE INTERIOR SMELLED AGAIN. I WENT INTO THE TRUNK A DAY LATER AND THE TIRE WELL COVER WAS WET. I FOUND WATER UNDER THE COVER AND SAW THAT IT RAN IN FROM UNDER THE DRIVER SIDE REAR WINDOW AREA. I ALSO FOUND WATER TRAILS DOWN THE REAR WINDOW SIDE PLASTIC CASING INSIDE THE CAR. I RESEARCHED AND FOUND MANY MANY COMPLAINTS FROM 2016 THRU 2019 VEHICLES ABOUT THE 3RD BREAK LIGHT LEAKING DUE TO LOOSE SCREWS. SOUNDS TO THIS IS A HUGE ISSUE THAT NEEDS TO BE ADDRESSED BY GM. A SIMPLE FIX OF TIGHTENING THE SCREWS OR USING LOCK TYPE SCREWS. WHY DO I HAVE TO PAY FOR DIAGNOSTICS AND REPAIR FOR SOMETHING GM IS NOT DOING

NHTSA ODI 11257445

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT NOTICED WATER ENTERING THE VEHICLE AND THE INTERIOR OF THE VEHICLE WAS WET. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET NORTHPOINT (2175 MANSELL RD, ALPHARETTA, GA 30009, (678) 601-2485) WHERE IT WAS DIAGNOSED THAT WATER WAS ENTERING THE VEHICLE FROM THE REAR TAIL LIGHTS AND THE DOME LIGHT INSIDE THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE MOISTURE CAUSED THE WINDOWS TO FOG. THE VEHICLE WAS TAKEN BACK TO AUTONATION CHEVROLET NORTHPOINT, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. IN ADDITION, THE GEAR SHIFTER FAILED TO ENGAGE IN PARK AND THE CONTACT HAD TO FORCE THE SHIFTER INTO PARK. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE GEAR SHIFTER. WHILE THE VEHICLE WAS AT THE DEALER, THE TECHNICIAN REPLACED THE INSTRUMENT CLUSTER WITH A 2018 PART THAT WAS NOT COMPATIBLE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 145,300.

NHTSA ODI 11218314

MY VEHICLE LEAKS WATER AT THE TOP OF THE BACK WINDSHIELD. THE WATER RUNS DOWN THE METAL BODY INTO THE SPARE TIRE WELL IN THE TRUNK. WHEN I DISCOVERED IT, THERE WAS 10 INCHES OF WATER IN THE SPARE TIRE WELL. THE BODY WALL IS RUSTING AT THE TOP, WEAKENING THE BODY WALL AND JEOPARDIZING THE INTEGRITY AND SAFETY OF THE VEHICLE. THERE ARE WIDESPREAD COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM.

NHTSA ODI 11210625

THE CAR WAS PARKED AND I WAS EXITING MY VEHICLE. I PIVOTED TO CLOSE THE DRIVER SIDE DOOR. I ACCIDENTALLY DID NOT HAVE MY LEG FULLY CLEAR OF THE DOOR. THE WING TIP EDGE ACTED LIKE A SHOVEL AND TOOK OUT A PIECE OF SKIN ON MY LEG AS I CLOSED THE DOOR REQUIRING STITCHES. I WAS USING A NORMAL AMOUNT OF FORCE TO CLOSE THE DOOR AND WAS SHOCKED AT THE DAMAGE THE DOOR TIP DID TO MY LEG. IT WENT THROUGH THE SKIN LAYER DOWN TO THE MUSCLE. I BELIEVE THE WING TIP DESIGN OF FORWARD CAR DOORS ARE A SAFETY HAZARD AND RISK FOR INJURY. PLEASE CONSIDER MAKING THE EDGE MORE ROUNDED LIKE THE REAR DOORS. THE FILES I AM INCLUDING ARE FROM THE DAY OF INJURY (11/11/17) AND AFTER STITCHES (11/13/17).

NHTSA ODI 11149817

I WENT INSIDE A CAR WASH AND WHEN MY CAR WAS BEEN WASH THE WATER WAS GETTING INSIDE FROM THE BACK ROOF NEXT TO THE BACK WINDOW I TOLD THE DEALER BUT THEY WANT ME TO PAY FOR A DIAGNOSTIC WHEN IT HAS SOMETHING TO DO WITH THE CAR ISSUE. MY WATER PUMP IS NOT WORKING CAN NOT USE IT IN CASE OF AN EMERGENCY ON THE ROAD CAN NOT CLEAN IT USING MY WINDSHIELD WIPERS

NHTSA ODI 11129610

VEHICLE WAS LEAKING INTO CABIN THROUGH THE THIRD BRAKE LIGHT CAUSED BY A FAULTY GASKET.

NHTSA ODI 11123380

WE HAD A DOWN POUR 05/20/2018 IN KISSIMMEE, FLORIDA. MY VEHICLE HAD STAND STILL WATER IN MY TRUNK, THE WATER SEEPED THROUGH TO THE INTERIOR DAMAGING THE REAR SEATS, WATER COVERED THE FLOOR, THERE ARE STAINS ON THE ROOF AND THE SMELL OF AGED WATER IS THROUGHOUT THE ENTIRE VEHICLE. MY VEHICLE WAS PARKED AND UNOCCUPIED, THE TRUNK WAS CLOSED AND THE WINDOWS WERE UP AS NORMAL AS MY VEHICLE WAS PARKED FOR THE NIGHT.

NHTSA ODI 11097082

BACK WINDOW IS LEAKING WATER INTO THE INTERIOR AND INSIDE THE HEADLINER. NOTICED AFTER HEAVY RAINS AS WELL AS WHEN USING THE CAR WASH.

NHTSA ODI 11091659

THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11082119

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK OR UNLOCK WHEN ATTEMPTING TO ENTER OR EXIT THE VEHICLE. ALSO, ON SEVERAL OCCASIONS, THE ENGINE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSH CHEVROLET (1395 W. HIGHWAY 290, ELGIN, TX). THE DEALER REPLACED THE REMOTE DOOR LOCK, BUT THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,700.

NHTSA ODI 11080697

THE CAR WAS PARKED AND OFF IN OUR DRIVEWAY FOR 15 MINUTES -HORN STARTED WENT OUT SAW SMOKE CALLED 911 AND BY THE TIME BACK AT FRONT DOOR FLAMES FROM FRONT END. FIRE DEPARTMENT CAME AND PUT OUT FIRE -CAR TOTALED. WORRIED ABOUT SPONTANEOUS COMBUSTION ESPECIALLY IF CAR PARKED IN GARAGE OR CLOSER TO HOUSE OR IF PEOPLE INSIDE

NHTSA ODI 11011224