What 720 owners told NHTSA about the 2017 Chevrolet Malibu Limited

The contact owned a 2017 Chevrolet Malibu. The contact stated that while backing out of the driveway, the engine revved up and accelerated independently. The contact's vehicle accelerated independently in reverse(R) and clipped the tow hitch of a vehicle parked on the street, and that was where the vehicle came to a stop. No air bags deployed. There were no injuries sustained. The vehicle was towed to the dealer. The vehicle was inspected. However, no cause for the failure was found. The contact stated that on a separate occasion, while parking in reverse into the contact's assigned parking space, the engine revved up and accelerated independently. The vehicle accelerated in reverse(R) and hit a tree, where it came to a stop. The air bags did not deploy. The contact stated that the back windshield was shattered, the rear bumper fell off, and smoke was emitting from under the hood.  A police report was not filed. The contact was taken to the hospital by a family member later that day. The contact sustained minor injuries; a contact had a CT scan due to hitting the steering wheel. The contact sustained minor cuts from the flying glass from the back windshield. The contact stated that the day after the accident, her daughter turned on the vehicle, and the air bag warning lights were illuminated. The vehicle was left at the residence pending an inspection from a mobile independent mechanic. The contact stated that prior to the accident, the gear shift failed to function as intended. When the contact moved the shift lever to park(P) and the contact turned off the engine, the light on park(P) would stay on. The contact then turned on the engine and turned it off the engine, and the light on the gearshift turned off. The insurance company was not contacted. However, the contact did not have coverage for the accident. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11695429

ENGINE LIGHT HAS BEEN ON AND OFF FOR THE PASS YEAR.THIS IS A 2017 AND THIS SHOULD NOT BE HAPPENING THIS SOON. I TOOK THE VEHICLE TO THE DEALER AND THEY CHANGED THE BATTERY. ABOUT 2 MONTHS LATER THE LIGHT CAME BACK ON. I TOOK IT BACK TO THE DEALER AND THE PERSON LET ME KNOW THE BATTERY IS FINE. THE CODE THAT CAME UP ON THE COMPUTER I BELIEVE IS P011, SOMETHING WITH THE AIR FILTER. I WAS TOLD I HAVE TO PAY THIS TIME BECAUSE MY WARRANTY WAS NO LONGER VALID. THIS CAR IS ONLY 3 YEARS OLD MY ENGINE LIGHT SHOULD NOT BE ON THIS SOON. MY CAR IS IN MOTION WHEN THE LIGHT COMES ON AND OFF. *TR

NHTSA ODI 11331971

THE VERY FIRST ADVANCED DIAGNOSTIC REPORT BY 'ONSTAR" EMAILED TO ME ON 04/07/2017, WAS LESS THAN 30 DAYS AFTER THE FINAL SALE OF MY VEHICLE. I CALLED THE SERVICE TEAM FOR THE FIRST TIME ON APRIL 7, 2019 @4:13PM. (SEE PHONE RECORDS) I AM UNSURE OF THE MILEAGE HOWEVER; I DO CONFIRM IT WAS WITHIN THE 30 DAYS OF ME PURCHASING THE CAR AND I SPOKE WITH A SERVICE REP BY THE NAME OF GUY. AT THE TIME OF SALE, THE CAR HAD 15 MILES TOTAL. THE DIAGNOSTIC MESSAGE RECEIVED ON APRIL 7, 2017 WAS "AN ISSUE WITH THE EMISSIONS/ ENGINE POWER REDUCED/ENGINE STALLED". THE CHECK ENGINE LIGHT WAS ALSO ON I HAVE RECEIVED AN EMAIL TO THAT EFFECT EVERY MONTH THEREAFTER, AND TO DATE. EACH TIME CAUSING THE CHECK ENGINE LIGHT TO COME ON. I HAVE ALSO ATTEMPTED TO HAVE THE CAR REPAIRED MULTIPLE TIMES, WITHIN WARRANTY AND WHILE OUT OF WARRANTY, BY TWO DEALERSHIPS. 1. ROCKMONT OURISMAN CHEVROLET &2. SPORTS CHEVROLET. BOTH SERVICE TEAMS NEVER RESOLVING THE ISSUE. THE LAST FEW TIMES THE CAR WAS IN FOR SERVICE AT THE SENIOR ADVISOR'S RECOMMENDATION WAS ON 10/17/2018 FOR 1 DAY, 11/09/2018-11/13/2018 FOR 4 DAYS AND FINALLY 12/10/2018-01/17/2019, OVER 1 MONTH AT THE SPORTS CHEVROLET. DURING THIS TIME, UNFORTUNATELY, I WAS NOT UNDER WARRANTY; THEREFORE, I SPENT QUITE A BIT OF OUT OF POCKET EXPENSES ON A RENTAL VEHICLE FOR THE DAYS MY CAR WAS IN FOR REPAIR, EVEN THOUGH THIS ISSUE WAS OBVIOUSLY RELATING THE SAME UNRESOLVED COMPLAINT FROM APRIL 7, 2017 AND THAT A CHEVROLET SENIOR ADVISOR RECOMMENDED I GO THERE. I FOUND THE SENIOR ADVISORS TO BE UNHELPFUL AND LIMITED IN REMEDYING SIMPLE COMMON SENSE CUSTOMER CONCERNS. I HAVE LOTS OF DOCUMENTATION

NHTSA ODI 11220976

MY 2017 CHEVROLET MALIBU EXPLODED AND CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR HOURS ON THE STREET. IT STARTED FROM UNDER THE HOOD AND MELTED THE PASSENGER SIDE OF THE DASHBOARD. MECHANICAL/ELECTRICAL DEFECT FROM THE ENGINE OF THE CAR.

NHTSA ODI 11080993

THE CAR WAS PARKED AND OFF IN OUR DRIVEWAY FOR 15 MINUTES -HORN STARTED WENT OUT SAW SMOKE CALLED 911 AND BY THE TIME BACK AT FRONT DOOR FLAMES FROM FRONT END. FIRE DEPARTMENT CAME AND PUT OUT FIRE -CAR TOTALED. WORRIED ABOUT SPONTANEOUS COMBUSTION ESPECIALLY IF CAR PARKED IN GARAGE OR CLOSER TO HOUSE OR IF PEOPLE INSIDE

NHTSA ODI 11011224