Dec 23, 2020SteeringBrakes
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
NHTSA ODI 11384743
Nov 23, 2020BrakesEngine
THE BRAKE VACUUM PUMP IS BAD THEY USED TO CHEAP CHINESE KNOCKOFF PART THAT BREAKS AND GET SUCKED INTO THE ENGINE POSSIBLY CAUSING ENGINE FAILURE BUT FOR THE MOST PART IN YOUR BRAKES CAN FAIL LEAVING THE CAR WITHOUT ANY BREAKING SUPPORT FROM THE BOOSTER VACUUM I CALLED THE DEALERSHIP THE SERVICE ADVISOR IMMEDIATELY TOLD ME TO TAKE THE CAR TO THE DEALER FOR WORK AT GENERAL MOTORS EXPENSE THE BRAKE VACUUM PUMPS ARE FAILING AT AN ALARMING RATE CAUSING SERIOUS DAMAGE AND POSSIBILITY OF INJURY 5 MINUTES AFTER I DID EVERYTHING THEY TOLD ME I RECALLED THE DEALING TO CONFIRM MY APPOINTMENT THEY REFUSED TO ANSWER THE PHONE AND PUT ME ON HOLD THEN WHEN THEY ANSWER THE PHONE THEY TOLD ME THAT THE SERVANTS ADVISOR I TALKED TO NO LONGER WORKS THERE BEST CHEVROLET KENNER LOUISIANA 70062 WITHOUT THE VACUUM PUMP THE BRAKES ARE VERY HARD THE PRESS THE CAR IS VERY DIFFICULT TO STOP ESPECIALLY AT HIGH SPEEDS I'M TRYING TO GET THIS FIXED BUT GENERAL MOTORS IS REFUSING THE SERVICE ADVISOR TOLD ME THE BEST THING THAT I CAN DO IS TO PAY FOR EVERYTHING AND WHENEVER GENERAL MOTORS FEELS LIKE DOING A RECALL I MAYBE CAN GET REIMBURSED
NHTSA ODI 11375852
Oct 8, 2020Brakes
OUR CAR BEGAN SHOWING AN ERROR MESSAGE "SHIFT TO PARK" WHEN THE SHIFTER WAS CORRECTLY IN THE ''PARK' POSITION AND YOU ATTEMPT TO TURN OF THE IGINITION. ESSENTIALLY THE CAR IS NOT RECOGNIZING THAT IT IS IN 'PARK' AND AS SUCH WOULD NOT TURN OFF OR LOCK CORRECTLY. THIS WOULD HAPPEN REPEATEDLY WHENEVER WE ATTEMPTED TO PARK THE CAR. THE DEALER TOLD US THAT THIS IS A FREQUENT PROBLEM AND (IF NOT CORRECTED) WOULD EVENTUALLY LEAD TO NOT BEING ABLE TO TURN OFF THE IGNITION AS THE SENSOR IS TELLING THE CAR THAT IT IS NOT PARKED. I THINK THIS IS A VERY DANGEROUS PROBLEM, AND OBVIOUSLY WELL KNOWN BY THE MANUFACTURER. THIS NEEDS TO BE CORRECTED SO NO ONE IS INJURED IN A ROLL-AWAY TYPE ACCIDENT.
NHTSA ODI 11363420
Aug 4, 2020Transmission & drivetrainElectronic Stability Control (esc)Brakes
DRIVING AND MY CAR WOULDN'T STOP BECAUSE MY STABLITRAK AND ABS SYSTEM MALFUNCTION AND NOW THE DEALER IS SAYING I NEED A VACUUM PUMP AND THROTTLE CHANGE. THIS IS A KNOW ISSUES IN THE GM CARS JUST SEEN ON GOOGLE THAT A GLOBAL LETTER WAS SENT OUT AUG OF 2019 ABOUT THIS ISSUES BUT I NEVER RECEIVED IT. THESE CARS SHOULD BE RECALLED AND WE SHOULD BE GIVEN OUR MONEY BACK. I HAVE 2017 CHEVY MALIBU AND I FEEL THIS PREMEDITATED MURDER BECAUSE THEY KNOW IT'S A ISSUE AND I COULD HAVE LOST MY LIFE JULY 30 2020 AT 959PM
NHTSA ODI 11343119
Jul 10, 2020Brakes
COMING HOME FROM FLORIDA TO ATHENS ALABAMA WE STOPPED AT A REST STOP AND I NOTICED MY BRAKES WAS REALLY HARD TO PUSH AND MADE A AWFUL NOISE. WE LOOKED AT THE BRAKES AND THOUGHT THE PADS WAS BAD. I MANAGED TO GET IT HOME LUCKILY ON MAJOR TRAFFIC JAMS ON INTERSTATE 65. MY HUSBAND PUT A CODE READER AND IT SAID BRAKE BOOSTER SENSOR BUT MY HUSBAND PULLED THE LINE FROM THE VACUUM PUMP AND THE VACUUM PUMP WASN'T PULLING.THANK GOD WE MADE IT HOME. FROM WHAT I'VE READ ON THIS WEBSITE A RECALL SHOULD BE DONE. CAR IS NOW PARKED IN GARAGE WHAT TIL CHEVY DEALERSHIP OPENS ON MONDAY!!!
NHTSA ODI 11338710
Feb 11, 2020BrakesEngineFuel system
MY CHEVY MALIBU HAS STOPPED SEVERAL TIMES ON THE HIGHWAY MORE OFTEN DURNING TRAFFIC TIME IT ALWAYS STOPS WHEN IT ENTERS AUTO STOP THEN IT CUTS ALL THE WAY OFF AND I HAVE TO RESTART IT I CALLED IN ABOUT THIS LAST YEAR . ALSO IT MAKES IT REALLY TOUGH TO PUSH MY BREAKS WHEN I START THE CAR UP IT DOES MAKE THE SOUND LIKE IT WANTS TO START THEN IT DIES OUT
NHTSA ODI 11308588
Dec 19, 2019Seat beltsBrakesFuel system
EMGINE REDUCED SPEED HAS BEEN COMIN ON FOR A WHILE ON MOST CHEVY MODELS. THE CAR IMMEDIATELY SLOWS ON THE FREEWAY DURING TRAFFIC AND ANYWHERE. THE SEATBELTS DO NOT ALWAYS ATTACH.
NHTSA ODI 11290146
Dec 16, 2019Electrical systemElectronic Stability Control (esc)Brakes
DURING THE COLD THE CAR WILL NOT TURN ON, WILL SHOW A STABILITRAK PROBLEM AND THE TRANSMISSION LIGHT TURNS ON. WHEN IT IS ON AND YOU DRIVE IT, IT WILL AUTOMATICALLY TURN OFF AND STAY OFF AT A RED LIGHT OR WHENEVER YOU PRESS THE BRAKE. I HAVE TWO OTHER FRIENDS WHO OWN THE SAME CAR AND IT DOES THE SAME , WHICH MAKES ME ASSUME A MANUFACTURER PROBLEM OF CARS NOT TURNING ON IN THE COLD/ SENSOR ISSUE.
NHTSA ODI 11289530
Nov 21, 2019Electrical systemBrakesVisibility & wipers
THE VEHICLES BRAKES KEEPS POPPING WHERE IT MAKES IT VERY HARD TO STOP. ALSO THE CAR IS DYING WHEN THE CAR DOES COME TO A STOP SO THAT YOU HAVE TO PUT IT IN PARK AND START IT AGAIN. THE BACK GLASS IS LEAKING. CHECK ENGINE LIGHT IS ON AND SHOWS IT BEING THE TURBO BUT HAVE HAD IT IN THE DEALERSHIP AND THE CONTINUED TO SAY IT IS THIS SENSOR OR THAT SENSOR OR A SENSOR IS DIRTY BUT NEVER FIXED THE PROBLEM. THE ANTENNA WAS REPLACED TO FIX THE BACK GLASS FROM LEAKING. NOW THAT THE VEHICLE IS OUT OF WARRANTY IT COMES THAT THE PROBLEM IS THE MOST EXPENSIVE ISSUES THAT NEVER WAS SEEN BEFORE ON THE CAR. I HAVE BOUGHT SEVERAL OF NEW VEHICLES AND THE IS BY FAR THE WORST CAR. I HAVE BOUGHT MY FAMILY A DEATH TRAP WAITING TO HAPPEN.
NHTSA ODI 11281657
Oct 5, 2019Brakes
WAS DRIVING DOWN ROAD MY 2017 MALABU STARTED SLOWING DOWN ON IT'S ON I TRIED TO STOP AT A STOP SIGN AND THE BREAKS DID NOT WORK CAR DIED AND WILL NOT RESTART. CODE INDICATES BREAK BOOSTER CAR IS IN YARD
NHTSA ODI 11266506
Oct 1, 2019Brakes
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKE LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO MIKE SAVOIE CHEVROLET (1900 W MAPLE RD, TROY, MI 48084, (877) 819-1038) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 9-555-18878406. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI 11265357
Sep 20, 2019Electrical systemElectronic Stability Control (esc)Brakes
MY BRAKE BOOSTERS WENT OUT AND I PAID 700 NOW SOMETHING ODD IS HAPPENING TO MY BRAKES WITH THE AIR OR PRESSURE. SHOULD THIS WHOLE CAR BE RECALLED? MY ELECTRICS BLINKED OUT THE DAY I GOT THE CAR AND THE SALESMAN SAID ' IT HAPPENS SOMETIMES NOW I HAVE TO REPLACE A BATTERY FOR290 ON A CAR I HAVE LESS THAN 2 YEARS?? IT WAS MENTIONED THE AUTO START AFFECTS MY BATTERY!! I NEED TO SPEAK TO SOMEONE ABOUT REIMBURSEMENT AND COVERING MY BATTERY. LET'S TAKE AUTO START OFF TOTALLY IT'S A NUISANCE NOT A SOLUTION AND THE TOW TRUCK DRIVER SAID HE HAS TAKEN IN 4 GMC/CHEVROLET THIS WEEK AND 2 WERE MALIBU'S. MY CAR IS AT THE DEALERS RIGHT NOW!
NHTSA ODI 11256803
Jul 24, 2019Brakes
WHEN EXITING OFF THE FREEWAY TRAVELING APPROXIMATELY 65 MPH THE BRAKES FAILED TO STOP THE CAR. BRAKE PEDAL BECAME SOLID MAKING IT IMPOSSIBLE TO STOP OR EVEN SLOW THE CAR DOWN. ENGINE LIGHT POPPED ON AND WHEN DIAGNOSED, THE FOLLOWING CODES APPEAR: BRAKE BOOSTER PRESSURE SENSOR, WORN/DAMAGED VACUUM LINES, CORRODED/DAMAGED CONNECTOR, DAMAGE/FAULTY WIRING, DEFECTIVE BRAKE BOOSTER, DEFECTIVE PCM.
NHTSA ODI 11234390
Jul 1, 2019Transmission & drivetrainBrakesEngine
ON SATURDAY, JUNE 29TH, 2019 APPROXIMATELY AT 12:30 PM MY FAMILY'S 2017 CHEVROLET MALIBU WAS IN MOTION IN A MAJOR INTERSTATE (I-75) AND THE TRAFFIC STARTED SLOWING DOWN, I PRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL BECAME VERY HARD TO BRAKE AND HAVING TO SWERVE TO THE SIDE OF THE RIGHT SIDE OF THE ROAD TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. THE VEHICLE'S MESSAGE BOARD READ "ENGINE POWER REDUCED". I ALSO RECEIVED AN EMAIL MESSAGE FROM ON-STAR STATING THAT AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM WAS DETECTED. THE VEHICLE WAS TAKEN TO VICTORY LANE CHEVROLET IN FORT MYERS, FLORIDA, AND THE SERVICE TECHNICIAN TOLD US THAT THE ISSUE HAD NOTHING TO DO WITH THE ENGINE OR TRANSMISSION AS THE VEHICLE MESSAGE STATED, BUT A PROBLEM WITH THE BRAKING SYSTEM'S VACUUM. THIS COULD HAVE BEEN A REALLY BAD ACCIDENT AND HOPE THAT THIS INFORMATION CAN HELP AVOID ANY PROBLEMS TO ANYBODY. WE ARE STILL WORRY ABOUT DRIVING THIS VEHICLE, SINCE WE ARE BECOMING AWARE THAT THIS IS AN ISSUE THAT SEEMS TO BE REPEATING ITSELF TO MANY OTHER OWNERS OF THE SAME VEHICLE AND MODEL AS OUR MALIBU IN THE UNITED STATES AND CANADA.
NHTSA ODI 11228650
May 31, 2019Speed controlBrakesEngine
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE TO 10 MPH OR LESS. ALSO, THE VEHICLE FAILED TO BRAKE AND ALMOST CAUSED SEVERAL CRASHES. VANDEVERE CHEVROLET (1490 VERNON ODOM BLVD, AKRON, OH 44320) REPLACED THE ACCELERATOR PEDAL TWICE IN SIX MONTHS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AFTER LEARNING THAT SHE CONTACTED THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI 11217084
Apr 1, 2019BrakesEngineVisibility & wipers
THIS VEHICLE HAS STARTED UP AND STOP ON IT'S ON WHILE DRIVING SITTING AT A RED LIGHT ALSO THE PEDAL IS GETTING AIR THROUGH IT AND THE REDUCE ENGINE LIGHT CONTINUES TO COME ON
NHTSA ODI 11192868
Oct 9, 2018Brakes
WHEN I PRESS ON THE BREAK PEDAL IT MAKES A SPONGY SOUND AND FEELS UNSAFE
NHTSA ODI 11139270
Aug 6, 2018Electrical systemBrakes
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. THE CONTACT TURNED THE VEHICLE OFF AND, UPON ATTEMPTING TO RESTART THE ENGINE, THE "KEY COULD NOT BE DETECTED" MESSAGE APPEARED. THE VEHICLE EVENTUALLY RESTARTED AND WAS TAKEN TO THE LOCAL DEALER (PHIL SMITH CHEVROLET, 1640 SR 7, LAUDERHILL, FL, 954-271-1474), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,000.
NHTSA ODI 11118115
Feb 14, 2018Brakes
2017 CEHVROLET MALIBU. CONSUMER WRITES IN REGARDS TO PURCHASING A VEHICLE THAT DID NOT INCLUDE FEATURES STATED AT TIME OF PURCHASE. *LD THE CONSUMER STATED THE VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH CRASH AVOIDANCE SYSTEM. AFTER ATTEMPTING TO HAVE THE SOFTWARE UPDATED TWICE THE CONSUMER WAS ADVISED THE SYSTEM WAS ONLY DESIGNED TO OPERATE AT SPEEDS BETWEEN 30 AND 50 MPH. THE CONSUMER STATED THERE WAS NO WAY TO TEST IF THE FEATURE ACTUALLY WORKED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.*JS
NHTSA ODI 11061930
Jan 9, 2018Electronic Stability Control (esc)Brakes
ON FRIDAY DECEMBER 29, 2017 AS WE WERE DRIVING HOME WE ALMOST RE-ENDED ANOTHER VEHICLE IN A CITY STREET AT THE SPEED OF 55 MPH DUE TO CAR BRAKES LOCKING AND HARD TO PRESS DOWN, LUCKILY HARD WE WERE ABLE FO BRAKE BY PUSHING HARD ENOUGH. ALSO SENSOR HAVE FAILED TWICE- THREE TIMES IN HEAVY TRAFFIC AND WILL BRAKE ON THEIR OWN WITHOUT ANY CAR BEING DIRECTLY IN FRONT OF ME WHICH IS SCARY AND COULD CAUSE A MAJOR ACCIDENT ON THE HIGHWAY. WE CONTACT GMC AND FILED A CLAIM (83737025405) AND ALSO TOOK IT TO THE CHEVROLET DEALERSHIP IN OUR HOMETOWN WHICH IS NOT DOING MUCH BUT CHARGING US $1000+ FOR A CHANGE ON A VACUUM TOP AND SEAL BUT DON'T UNDERSTAND THAT THIS IS A SAFETY ISSUE FOR WE HAVE ALMOST CRASHED OVER 4 TIMES DUE TO THESE ISSUES.
NHTSA ODI 11061491