What 720 owners told NHTSA about the 2017 Chevrolet Malibu Limited

I tried to shift the car from drive to park but a message appeared saying I needed to put the car in park. The lights and radio were still on and I could not get the message to disappear even after several attempts to start/restart the car and moving through the gear shift. I will be taking the car to a dealership asap. There wasn’t any prior error or problem before this message started appearing. After numerous attempts “park” is recognized and the car shuts off completely.

NHTSA ODI 11689745

The car smells strongly of gas. And has a problem accelerating. Check engine light came on and I got a code p1101 which is a code for the MAF SENSOR. This is not the first time that this has happened. It happened less than a year ago maybe 9-10 months ago. I don’t drive the car in fear of it catching a fire. The car has stalled before in the middle of a turn. I had to turn the car off and turn it back on. I called onstar who have no idea what was wrong with it.

NHTSA ODI 11687504

The transmission stalls to get up and go after it has been driven for a short while causing it to slow down traffic and causing a slight risk trying to pull over to the side to allow drivers behind pass by. Once the driver stops at more than 5 stops is when the vehicle begins to hesitate to work properly.

NHTSA ODI 11687127

I was driving my car on the highway doing 65 mph when all of a sudden my car started rapidly jerking losing the power to accelerate and entering “limp mode“ there was multiple cars behind me when my car lost the power to accelerate. I was in the far left lane and couldn’t even go higher than 7 miles an hour and had to cross across three lanes at 7 mph on a 65mph highway to pull over. I had my children in the car and almost caused a huge accident dude to this issue. The issue in hand is the vacuum pump. It completely shattered in my engine, causing severe engine damage. And it caused my brake pedal to become hard as a rock. I couldn’t break without using my emergency break. I had no brake power at all. My car had to be towed.

NHTSA ODI 11685667

Shift to park issue. While is in park after driving. I turn vehicle off and action required message pops up on dash stating shift to park but it’s in park.

NHTSA ODI 11685198

Okay so my car had 2 recalls but the they were not repaired the same problem reoccurred . Which was the car engine not turning on and electrical problems etc. I don’t really know how to explain it but yes it’s having the same problems .

NHTSA ODI 11684084

The contact owns a 2017 Chevrolet Malibu. The contact stated that the vehicle was shifted to park, but failed to turn off. The shift to park message was displayed. The contact wiggled the gear shifter, and the vehicle eventually turned off. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the gear shifter needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed there was no warranty coverage and referred to the NHTSA Hotline. The failure mileage was approximately 50,000.

NHTSA ODI 11683384

Currently I am having issues putting my car in park. Even when it shows that it is parked there is an “Action Required” that pops up saying “Shift to Park”. This has been happening all week and as I am able to toggle the shift stick it is no longer allowing me to which leaves my car somewhat on when I leave. I’ve contacted the dealership for repairs since I’ve seen this is a common recall issue with my model vehicle. However, they informed me that it would be an out of pocket expense even though research shows that this should be an expense paid by the dealership since they’ve had many complaints on this issue and can cause certain safety issues for members. I’m getting ready to PCS soon and need to pay out of pocket expenses for my move so trying to pay for something that the dealership should pay for is truly inconvenient.

NHTSA ODI 11681107

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving approximately 20 MPH, the vehicle stalled. The contact stated that the message to depress the brake pedal and shift to park(P) was displayed. The vehicle was restarted but stalled again. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the oxygen sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure only occurred while driving at speeds below 40 MPH. The vehicle was returned to the same mechanic, and it was determined that the oxygen sensor needed to be replaced. The contact stated that the PCV valve and the valve cover were replaced; however, the failure reoccurred. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and advised that the oxygen sensor was not OEM and replaced the Oxygen sensor with an OEM part. The vehicle was repaired, but the failure reoccurred. The contact returned the vehicle to the dealer who diagnosed the vehicle and reprogramed the hybrid engine control module. The vehicle was repaired but the failure reoccurred. The contact had not taken the vehicle back to the dealer or to an independent mechanic. The vehicle was not repaired. The contact informed the manufacturer of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11673917

The contact owns a 2017 Chevrolet Malibu. The contact stated that on several occasions after shifting the gear shifter to park(P), and turning off the vehicle, the contact observed a dinging notification and the message "Shift to Park" was displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11673976

I shift the car in park I then turn off the car and then an alert comes up on the dash saying shift to park I then shift it back and forth nothing happens and then it automatically goes off after I wait awhile with it in park. This has occurred several times in the past year. I’m not sure if it is in park it does roll slightly then catches

NHTSA ODI 11674107

The shift to park is defective. Having a hard time to turn car off constantly. It takes more than five minutes or more for the car to turn off without the shift to park ringing. This needs immediate attention. This part is defective so why is there not a recall on this?

NHTSA ODI 11671329

the brakes failed the vacuum pump went work while driving the car

NHTSA ODI 11667657

Car is indicating I need to “SHIFT TO PARK” when it’s in park.

NHTSA ODI 11666659

The shift to park sensor will become stuck and not register that the car is in park causing the battery to drain.

NHTSA ODI 11665172

Vacuum pump came apart inside the engine causing metal pieces to enter the engine

NHTSA ODI 11664183

The center high mount stop lamp cause water to leak through onto the headliner of my vehicle and I found a special coverage adjustment for my specific, year ,make and model of my vehicle and this will be my second time paying Berger Chevrolet here in Grand Rapids mi for this repair that should be covered under this policy #[XXX] but dealership will not honor this even though this is my second time repairing this exact same issue with my specific vehicle but since it’s not tied to my VIN # the dealership will NOT HONOR please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663830

The shift to park won't turn off but allowing vehicle to turn off it killed our family.

NHTSA ODI 11662014

The contact owns a 2017 Chevrolet Malibu. The contact stated while at a red light, the Auto STOP feature engaged and failed to disengage while the brake pedal was no longer depressed. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 167,000.

NHTSA ODI 11662208

Vacuum pump failure caused engine damage.

NHTSA ODI 11661631

The contact owns a 2017 Chevrolet Malibu. The contact stated while the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the gear shifter was shifted to park(P); however, the shift to park message was displayed. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The contact was informed that it would be several days before the diagnostic results could be provided. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

NHTSA ODI 11661158

The contact owns a 2017 Chevrolet Malibu. The contact stated upon attempting to change a flat tire, the contact was unable to replace the wheel because the lug nuts were swollen. The contact called Roadside Assistance, who informed the contact that the lug nuts were swollen, and Roadside Assistance replaced the wheel with specialized equipment. The vehicle was taken to Goodyear Tires, where the front tires were replaced with new tires and the rear tires were rotated. Additionally, the contact was advised that the lug nuts needed to be replaced. The vehicle was taken to the dealer, where the contact was informed that the lug nuts were swollen due to cold weather. The dealer charged a fee and replaced the lug nuts with the same parts. The manufacturer was notified of the failure and informed the contact that he would be contacted later. The manufacturer later informed the contact that no assistance could be provided because the vehicle was not covered under warranty. The failure mileage was approximately 157,000.

NHTSA ODI 11660841

Hundreds of times since I purchased the car in July, 2017 I've had a "shift to park" problem. Here is what happens. I go to park my car. I put the car into park. I go to turn off the engine. The engine will not turn off. A sign on the screen says, "shift to park". Apparently as GM explains it, the car is not recognizing that the car is put into park and therefore will not turn off. This first started happening around 2019. The Chevy dealership said it wasn't a big deal and replaced the shifter control assembly. The problem went away for a few years and then popped up again around 2021. Since then it has been an ongoing problem. I end up stuck in the car until the engine turns off. I obviously can't leave the engine on because then the battery will go bad. Most recently I actually spent 30 minutes trying to park the car before I was able to get it to recognize it was in park and turn off. Every time over the years the dealerships have shrugged me off. They refuse to fix the problem and recently asked me for $1,250 to fix it. It was not fixed right the first time when it was under warranty. Here are a few links about many others experiencing these same problems: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11661031

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted and referred the contact to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

NHTSA ODI 11659953

The car completely lost power while being driven on a freeway in Sacramento, California. The car was towed to a Chevrolet dealer in Davis, California and they determined that the car lost power due to a faulty Auxiliary Battery Negative Cable Assembly (Part # 84085823). The Chevrolet dealer cannot find the part because GM has discontinued production of the part. Also, despite extensive internet searches for the part including after-market sites, E-Bay, Amazon, AC Delco, all major auto part supply chains, etcetera, the part has not been found. The car has been at the dealer's facility for ~ 6 weeks with no resolution. The car is a hybrid, has been serviced regularly and properly, has never been in an accident and is very good shape. In other words, if the car is safely repaired, it is still going to be a very useful family vehicle. GM representatives have told the dealer to try to find the part in a local junk yard. The car will likely not be safe if a junkyard part is ultimately used in the repair - the reason the the car is at the dealership is because the car completely died at freeway speed. The cost of the needed part was only ~ $50 (fifty dollars) when it was being produced.

NHTSA ODI 11660023