What 720 owners told NHTSA about the 2017 Chevrolet Malibu Hev

VEHICLE WAS LEAKING INTO CABIN THROUGH THE THIRD BRAKE LIGHT CAUSED BY A FAULTY GASKET.

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MY REASON FOR WRITING IS MY CAR WAS STRUCK IN THE WINDSHIELD BY A ROCK REQUIRING REPLACEMENT OF THE WINDSHIELD. AFTER THE WINDSHIELD WAS REPLACED, I NOTICED UNDER CONDITIONS OF BRIGHT LIGHT SUCH AS A SUNNY DAY, I COULD NOT SEE CLEARLY THROUGH IT BECAUSE OF SIGNIFICANT REFLECTIONS OFF OF THE DASHBOARD. SEE PHOTO NUMBER 1. I DID BRING THIS TO THE ATTENTION OF THE CHEVROLET DEALER WHO REPLACED THE WINDSHIELD, AND THE GLASS COMPANY THAT SUPPLIED THE WINDSHIELD. THEY BOTH AGREED THE REFLECTIONS SEEMED UNUSUAL, BUT STATED THE AFTERMARKET REPLACEMENT MET THE APPROPRIATE GLASS STANDARDS. SEE PHOTO 2 FOR THE GLASS MANUFACTURER. THEY SUGGESTED I REPLACE THE WINDSHIELD WITH AN OEM REPLACEMENT, WHICH I PLAN TO DO FOR SAFETY REASONS. MY REASON FOR WRITING IS TO ASK IF YOU CAN TELL ME WHAT STANDARD FOR OPTICAL TRANSMISSION IS REQUIRED OF NON-OEM REPLACEMENT WINDSHIELDS. IF I CAN SHOW THAT THE WINDSHIELD DOES NOT MEET FEDERAL GLASS STANDARDS PERHAPS THEY MIGHT HELP WITH THE ADDED COST OF REPLACEMENT. I DO HAVE A GOOD TECHNICAL UNDERSTANDING OF OPTICAL TRANSMISSION AND REFLECTANCE, AS I AM A RETIRED OPTOMETRIST. I MIGHT ADD THAT PART OF THE HIGH REFLECTANCE OF THE WINDSHIELD IS IN PART DUE TO THE ASH-GRAY INTERIOR COLOR, A DESIGN FLAW. HOWEVER, THE REPLACEMENT WINDSHIELD IS MUCH MORE REFLECTIVE THAN THE ORIGINAL, BASED ON MY BEST RECOLLECTION. THANK YOU FOR YOUR HELP.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. THE CONTACT TURNED THE VEHICLE OFF AND, UPON ATTEMPTING TO RESTART THE ENGINE, THE "KEY COULD NOT BE DETECTED" MESSAGE APPEARED. THE VEHICLE EVENTUALLY RESTARTED AND WAS TAKEN TO THE LOCAL DEALER (PHIL SMITH CHEVROLET, 1640 SR 7, LAUDERHILL, FL, 954-271-1474), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,000.

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CHECK ENGINE LIGHT IS ON I HAVE TAKEN IT TO DEALERSHIP AND IT HAS BEEN DIAGNOSED AND FIXED IT IS THE BATTERY MODULATER SENSOR (IF I SPELLED IT RIGHT) THE SAME CODE COMES UP. DEALERSHIP STATES ITS A MANUFACTURER ISSUE OR SYSTEM ISSUE AND A FIX IS BEING WORKED ON ITS BEEN A COUPLE OF MONTHS ALL THEY CAN DO IS RESET THE SENSOR BUT IT KEEPS COMING ON.

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'TAKATA RECALL' CHECK ENGINE LIGHT CAME ON AND THE NEXT DAY THE SPEED OF VEHICLE DECREASED AND SAID ENGINE POWER REDUCED WHILE I WAS ON HIGHWAY

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WITHIN 7 MONTHS I HAVE BEEN THROUGH 3 SETS OF REAR TIRES

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BOUGHT VEHICLE BRAND NEW, NOW HAS 14,000 MILES. ON 2 SEPARATE OCCASIONS WHILE COASTING FROM HIGHWAY SPEEDS THE STEERING WHEEL WOULD JERK RAPIDLY BACK AND FORTH ON ITS OWN. IT IS A RAPID RIGHT LEFT RIGHT LEFT ONLY MOVING THE WHEEL ABOUT 2 INCHES FROM THE CENTER EACH WAY. IT HAS ON NUMEROUS OCCASION AT HIGHWAY SPEEDS FELT LIKE THE STEERING WENT REALLY LOOSE, ALMOST A NEUTRAL FEEL WITHOUT RESISTANCE AND VEHICLE BECOMES DIFFICULT TO CONTROL WHEN THIS HAPPENS. IN NEITHER SITUATION WILL IT DO IT TO THE POINT ANY SERVICE TECHNICIAN WILL EVER BE ABLE TO DUPLICATE IT. THE STEERING HAS WENT "LOOSE" ON ABOUT 12 TO 14 OCCASIONS. THE RAPID BACK AND FORTH JERKING HAS HAPPENED TWICE. THE RAPID JERKING HAS HAPPENED BOTH TIMES ON DIFFERENT ROAD SURFACES AT SPEEDS BELOW 45 MPH WHILE COATING, FOOT COMPLETELY OFF THE GAS PEDAL AND FOOT NOT TOUCHING THE BRAKE PEDAL.

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WHEN I TO A STOP LIKE COME OFF THE EXIT CAR CUT OFF AND THE STEERING WHEEL LOT ON BE FOR SECOND. I HAVE TOOK IT TO THE DEAL THREE TIME AND THEIR EVERYTHING IS OKAY THEIR THE PROBLEM THE NEXT DAY SAME THING HAPPEN AND IT WILL COMES UP ON THE DASHBOARD THAT I`M LOSING POWER.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY AND RESTARTED THE VEHICLE AFTER A FEW ATTEMPTS; HOWEVER, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO DOMINO MOTOR (3137 255TH ST, SAC CITY, IA 50583) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

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GAS TANK ONLY FILLS TO 7/8 OF A TANK. I HAVE HAD IT AT CHEVY FIVE TIMES AND NOW IT READS FULL BUT WHEN I DRIVE THE CAR TEN MILES IT READS LESS THE 3/4 OF A TANK.

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ON OR ABOUT MAY 17 AND ON MAY 22 2018, THE ENGINE STALLED WHEN I ATTEMPTED TO ENTER AN INTERSECTION AFTER STOPPING AT A STOP SIGN. THE GREEN "ENGINE ON" LIGHT REMAINED ILLUMINATED. I HAD TO PUSH THE ENGINE START/STOP BUTTON TO TURN THE ENGINE OFF, THEN PUSH IT AGAIN TO RESTART THE ENGINE. AFTER THE MAY 22 INCIDENT, THE CAR MEDIA SYSTEM MALFUNCTIONED AFTER THE CAR WAS RESTARTED. THE SCREEN DISPLAYS WERE NORMAL, BUT THERE WAS NO SOUND FROM ANY SOURCE INCLUDING THE TURN SIGNALS AND 4 WAY FLASHERS.

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WE HAD A DOWN POUR 05/20/2018 IN KISSIMMEE, FLORIDA. MY VEHICLE HAD STAND STILL WATER IN MY TRUNK, THE WATER SEEPED THROUGH TO THE INTERIOR DAMAGING THE REAR SEATS, WATER COVERED THE FLOOR, THERE ARE STAINS ON THE ROOF AND THE SMELL OF AGED WATER IS THROUGHOUT THE ENTIRE VEHICLE. MY VEHICLE WAS PARKED AND UNOCCUPIED, THE TRUNK WAS CLOSED AND THE WINDOWS WERE UP AS NORMAL AS MY VEHICLE WAS PARKED FOR THE NIGHT.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE TURN SIGNAL FAILED TO WORK, THE WINDOWS WOULD INTERMITTENTLY OPERATE, AND THE HEADLIGHTS SHUT OFF. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HEFNER MOTORS IN BATESVILLE, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

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BACK WINDOW IS LEAKING WATER INTO THE INTERIOR AND INSIDE THE HEADLINER. NOTICED AFTER HEAVY RAINS AS WELL AS WHEN USING THE CAR WASH.

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LOUD VIBRATIONS NOISE COMING FROM THE LEFT SIDE UNDERNEATH THE DASHBOARD WHEN DRIVING ON RUFF ROADS

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MY 2017 MALIBU HAD A LOSS OF ENGINE POWER, IT HAPPENED WHILE ON VACATION. WHILE IN TRAFFIC ON A DARK CURVY ROAD, THERE WAS A SUDDEN LOSS OF POWER, THE CAR WOULD NOT ACCELERATE AND THE ENGINE LIGHT WAS ON AS WELL AS A MESSAGE INDICATING LOSS OF ENGINE POWER. I PULLED OVER AN RESTARTED THE VEHICLE, IT DID NOT GAIN FULL ENGINE POWER BACK. I WAS ABLE TO SLOWLY MAKE IT TO MY DESTINATION. THE NEXT MORNING (KIDS IN TOW) THE ENGINE LIGHT WAS STILL ON, AND THE VEHICLE STILL SEEMED SLUGGISH. WHILE DRIVING HOME ( OR TO A DEALERSHIP IF POSSIBLE) THE CAR AGAIN LOST POWER AND I HAD TO PULL OVER AS TO NOT OBSTRUCT TRAFFIC. UPON GETTING THE VEHICLE SERVICED, THEY CLAIM THE MATTER WAS RESOLVED I AM NOT CONFIDENT,

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THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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MY 2017 CHEVROLET MALIBU EXPLODED AND CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR HOURS ON THE STREET. IT STARTED FROM UNDER THE HOOD AND MELTED THE PASSENGER SIDE OF THE DASHBOARD. MECHANICAL/ELECTRICAL DEFECT FROM THE ENGINE OF THE CAR.

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CAR HAS ALWAYS RAN A LITTLE ROUGH, WE WERE TOLD BY CHEVY THERE WAS NOTHING WRONG EVERYTHING WAS NORMAL. ON OUR WAY HOME FROM FAMILY VACATION IN THE MOUNTAINS, THE CAR LOST POWER, ENGINE LIGHT CAME ON. THANKFULLY WE WERE ABLE TO MAKE IT TO AN AUTOZONE AND WE WERE TOLD IT WAS MISFIRING IN CYLINDER 1. WE THEN TOOK THE CAR TO CHEVY, WE WERE TOLD THEY COULDN'T SEE THE PROBLEM AND THE MECHANIC WHO TAKES THE ENGINE APART TO CHECK WAS BUST THE NEXT COUPLE OF DAYS. SO THE CAR WAS IN THE SHOP FOR A WEEK BEFORE WERE TOLD THERE IS A CRACKED PISTON AND THEY WILL BE REPLACING THE PISTONS AND GASKETS. IF I DIDN'T WORK IN THE CAR RENTAL BUSINESS, I WOULD THINK MY CAR WAS GREAT AND READY TO LIVE FOREVER, BUT I DO. SO I KNOW, WE HAVE HAD SEVERAL MALIBU'S AND CRUZ'S WITH THE SAME ENGINE HAVE THE SAME PROBLEM AND AFTER 10K MILES THE PISTONS CRACK AGAIN. WE GET THE CAR BACK AND IT IS RUNNING MORE ROUGH THAN IT USED TO, NOW WERE WAITING FOR THE ENGINE TO CUT OUT AGAIN. I AM NOT LOOKING FORWARD TO MY CARS ENGINE CUTTING OUT ON THE HIGHWAY AGAIN BECAUSE CHEVY CANNOT FIND A FIX FOR THEIR BUM ENGINE. WITH ONLY 12K MILES LEFT OF THE WARRANTY. *TR

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK OR UNLOCK WHEN ATTEMPTING TO ENTER OR EXIT THE VEHICLE. ALSO, ON SEVERAL OCCASIONS, THE ENGINE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSH CHEVROLET (1395 W. HIGHWAY 290, ELGIN, TX). THE DEALER REPLACED THE REMOTE DOOR LOCK, BUT THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,700.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. ON SEVERAL DIFFERENT OCCASIONS, WHILE AT A STOP LIGHT, THE ENGINE RPMS WOULD SUDDENLY INCREASE AND THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE DRIVER HAD TO DEPRESS HARD ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE FROM SURGING FORWARD. ON FEBRUARY 17, 2018, WHILE IN A BANK PARKING LOT, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE FAILURE, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 25 MPH. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER (DAVIS CHEVROLET IN HOUSTON, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 4,800. *TT VIDEO ATTACHED *BF

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CAR DO NOT ACCELERATE

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AFTER HAVING PROBLEMS WITH LOSING POWER STEERING ON MY 2010 CHEVROLET MALIBU I DID THIS RESEARCH ON LINE. I AM INCLUDING SOME OF THE MOST SERIOUS COMPLAINTS AND LINK TO THE COMPLAINT INFORMATION FOR YOUR CONNIVANCE. I CONTACTED SHAHEEN CHEVROLET AND WAS ADVISED BY ROBIN THAT THERE WAS NOT A RECALL ON THE PROBLEM BUT THAT GM WOULD COVER THE COSTS. AFTER HAVING THE CAR TOWED TO SHAHEENS I RECEIVED A CALL INFORMING ME THAT IT WOULD COST OVER $1,300 FOR THE REPAIRS AND GM WOULD NOT COVER THE COSTS. I REQUESTED A CALL BACK FROM THE SERVICE MANAGER 2-5-18 9.30. HE RETURNED MY CALL A 2.30 PM AND RELAYED TO ME THAT GM WOULD NOT COVER THE COSTS OF REPAIRS. HE ALSO STATED THAT ROBIN SHOULD NOT HAVE TOLD ME THAT THEY WOULD. I CALLED THE CUSTOMER SERVICE AT GM 1.800. 222-1020 AND THEY REPLIED THAT GM WOULD NOT PAY FOR THE REPAIRS. THIS IS BIG SAFETY ISSUE PLEASE RESEARCH AND RESPONSE WITH YOUR FINDINGS. IF YOU CANNOT HELP ME WITH THIS PROBLEM PLEASE LET ME KNOW IF ANY STATE AGENCY COULD HELP ME RESOLVE THE PROBLEM. PLEASE RESPOND AS SOON AS POSSIBLE I NEED TO MAKE A DECISION ON WHAT TO DO FOR A CAR.

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MY VEHICLE WOULD NOT START. THE STARTER WOULD TRY AND TURN THE ENGINE OVER FOR 10 SECONDS THEN THE STARTER WOULD SHUT OFF. THIS HAPPENED ON 3/7/18 AND THE VEHICLE WAS TOWED IN FOR SERVICE. THE FUEL PUMP 'CONTROL MODULE' WAS REPLACED AT THE DEALERSHIP AND I TOOK POSSEION OF THE CAR ON 3/10/18. ON 3/12/18 THE VEHICLE HAD THE SAME ISSUE WITH NO FUEL PRESSURE AND RESULTED IN THE CAR TURNING OFF WHILE DRIVING AND I WAS UNABLE TO START THE VEHICLE AGAIN. IT WAS THEN TOWED TO ANOTHER DEALERSHIP WHICH IS NOW REPLACING THE 'FUEL PUMP' DUE TO A GM TSB COMMUNICATION 16-NA-225.

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VEHICLE MOVING SLOWLY AND ALMOST STATIONARY WHEN STRUCK IN DRIVER SIDE REAR DOOR AREA BY FULL SIZE PICKUP TRUCK WITH EXTENSIVE AND SUBSTANTIAL DAMAGE AND LIKELY A TOTAL LOSS BUT NO AIR BAG DEPLOYED.

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