What 720 owners told NHTSA about the 2017 Chevrolet Malibu Hev

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. DURING COLD WEATHER, THE CHARGE AIR COOLER BECAME FROZEN. THE VEHICLE WAS TAKEN TO PUCKLICH CHEVROLET (3701 STATE ST, BISMARK, ND 58503) ON SEVERAL OCCASIONS WHERE THEY REPLACED THE CHARGE AIR COOLER, AND HEATED AND DRAINED THE REPLACEMENT AIR COOLER TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,796.

NHTSA ODI 11203435

I BOUGHT A 2017 CHEVY MALIBU IN JUNE OR JULY OF 17. NOT EVEN A YEAR LATER ON 11-10-17, MY CHECK ENGINE LIGHT CAME ON AND I HAD AN OXYGEN SENSOR SHORTING. THEY FIXED THAT. THEN ON 2-2-18 I WAS DRIVING 40MPH AND LUCKY I WASN'T ON THE FREEWAY BECAUSE MY CAR INSTANTLY SLOWED DOWN AND WOULD NOT ALLOW BE TO GO OVER 15 MPH. THEY SAID IT WAS SOMETHING WRONG WITH THE ACCELERATOR PEDAL. HOWEVER, ONSTAR SENT ME MESSAGE STATING MY ENGINE AND TRANSMISSION NEEDS TO BE CHECKED. SO THEY ENDED UP REPLACING THE PEDAL AND "FIXING" THE PROBLEM. I GOT MY CAR BACK ON 2-5-18. IN THE SAME MONTH ON 2- 9-1818, I WENT TO GO PICKUP MY DAD WHO IS AN EXPERIENCE SEMI-TRUCK DRIVER AND HE WAS 2 HOURS AWAY. ON THE WAY THERE MY CAR KEPT FISHTAILING AND I THOUGHT MAYBE I AM JUST OVER EXAGGERATING AND MAYBE IT JUST ME. BUT, WHEN I GOT TO MY DADS DESTINATION I ASKED HIM TO DRIVE BACK AND HE DID. HE ASKED ME WHAT WRONG WITH YOUR CAR? IT FEELS LIKE ONE SIDE OF THE CAR IS PULLING FASTER THAN THE OTHER. HE THEN SAID WE NEED TO TAKE THIS TO GET SERVICED IMMEDIATELY BECAUSE THIS IS AN ACCIDENT WAITING TO HAPPEN. HOWEVER, THIS WAS THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY. 2-12-18 I BROUGHT IT IN TO BE SERVICED HOWEVER MY CAR WAS BACK TO ACTING NORMAL. ON 2- 22-18 . MY CAR KEPT CALLING ONSTAR EMERGENCY AND KEPT EXPLAINING TO THEM IT WAS MY CAR. THEY TOLD ME TO PULL OVER, TURN MY CAR OFF AND THEY WOULD TRY TO SEND TO SIGNAL TO MY CAR. THE LADY SAID SHE DID COULD NOT GET ANY SIGNAL FROM MY CAR AND I SHOULD TAKE IT TO BE SERVICED IMMEDIATELY. THE ONSTAR VOICE KEPT RUNNING I COULD NOT TURN IT OFF OR DOWN. ONCE AGAIN THIS WAS A WEEKEND. I HAD TO WAIT UNTIL MONDAY. THEY FIXED THAT PROBLEM. NOW AGAIN ON THE APRIL 1, 2019 I TOOK IT TO BE SERVICED AGAIN DUE TO MY CAR NOT ALLOWING ME TO GO OVER 20MPH. MY CAR IS UNSAFE I WAS ON THE FREEWAY WHEN IT SLOWED DOWN LUCKY I WAS IN THE FIRST LINE AND WAS ABOUT TO GET OFF SAFELY.

NHTSA ODI 11202556

I WAS DRIVING ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON AND THE FOLLOWING MESSAGE: "REDUCED ENGINE POWER." THE ENGINE POWER WAS CUT TO APPROXIMATELY 30 MPH WHICH WAS EXTREMELY DANGEROUS ON AN EXPRESSWAY AND I DID NOT KNOW WHAT WAS HAPPENING. I WAS BARELY ABLE TO EXIT THE HIGHWAY WITHOUT INCIDENT AND TOOK THE VEHICLE TO A CHEVY DEALERSHIP. I WAS TOLD TO CUT THE ENGINE AND OPEN/CLOSE THE DRIVER'S SIDE DOOR BEFORE RESTARTING THE VEHICLE. THIS ALLOWED THE VEHICLE TO REGAIN ENGINE POWER BUT THE CHECK ENGINE LIGHT REMAINED ON. ACCORDING TO THIS DEALERSHIP AND THE DEALERSHIP THAT ULTIMATELY FIXED THE CAR, THIS IS A COMMON PROBLEM WITH THE CHEVY MALIBU THAT NEEDS TO BE RECALLED. A BRIEF INTERNET SEARCH CONFIRMS THIS IS AN ONGOING PROBLEM WITH THE MALIBU THAT GM HAS YET TO APPROPRIATELY FIX. ALTHOUGH MY VEHICLE WAS FIXED, IT IS A TEMPORARY SOLUTION AT BEST. FURTHERMORE, OTHER DRIVERS HAVE REPORTED SCARY INCIDENTS WHEN THEY WERE DRIVING ON AN EXPRESSWAY AND SUDDENLY LOST ENGINE POWER. THIS IS UNACCEPTABLE AND COULD LEAD TO SERIOUS INJURY. MY VEHICLE HAS 25,865 MILES AND I DO NOT WISH TO KEEP PAYING TO FIX THIS PROBLEM ONCE MY VEHICLE IS OUT OF WARRANTY.

NHTSA ODI 11196641

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. ON MOST OCCASIONS, THE SPEED WOULD REMAIN CONSISTENT. OTHER TIMES, THE SPEED WOULD DECREASE DURING THE FAILURE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CHUCK HUTTON CHEVROLET (2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT A NEW ACCELERATOR FUSE PEDAL NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED ELEVEN TIMES OVER THREE YEARS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 68,973.

NHTSA ODI 11196735

ENGINE POWER IS REDUCED, I WAS ON THE INTERSTATE TRAVELING 65 MPH AND THE ENGINE POWER IS REDUCED ERROR APPEARED ON MY DASH AND THE CAR LOST ENGINE POWER AND ALMOST GOT INTO A CRASH.

NHTSA ODI 11196019

2017 MALIBU LOST POWER WHILE ON THE FREEWAY ON 4/10/2019! DROPPED FROM 65 DOWN TO 45 WHILE IN THE 3RD LANE. THIS HAS TO DO WITH SOME ELECTRICAL CONNECTION AROUND THE DRIVE PEDAL! THERE ARE MANY COMPLAINTS OF PPL LOSING POWER WHILE ON THE FREEWAY. JUST GOOGLE IT! THIS IS A KNOWN ISSUE THAT IS GOING TO GET SOMEONE KILLED! AS A FORMER QE IN THE AUTO INDUSTRY, THIS WOULD HAVE ALREADY RESULTED IN RECALL EFFORTS BECAUSE OF THE SAFETY RISK! SO NHTSA, I HOPE YOU TAKE THIS COMPLAINT VERY SERIOUSLY AND NOT WAIT FOR SOMEONE TO DIE OR GET SERIOUSLY HURT! SUCH AS THE TAKATA AIRBAG, FIRESTONE TIRES WHICH ALMOST KILLED A FAMILY MEMBER!

NHTSA ODI 11195541

THREE OF THE WHEELS ARE WORN OUT DOWN THE MIDDLE ONLY. THIS IS THE SECOND TIME THIS TYPE OF PROBLEM HAS OCCURRED. I WAS TOLD THE ALIGNMENT WASN'T THE CAUSE AND THE CHEVROLET MECHANICS FAILED TO GIVE ME AN EXPLANATION FOR THIS PROBLEM.

NHTSA ODI 11194510

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND STALLED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND "ENGINE POWER REDUCED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TWICE TO BURKINS CHEVROLET (273 E MACCLENNY AVE, MACCLENNY, FL 32063, (866) 551-5325) WHERE IT WAS DIAGNOSED THAT THE THROTTLE CABLE NEEDED TO BE BLOWN OUT AND THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,656.

NHTSA ODI 11193643

THIS VEHICLE HAS STARTED UP AND STOP ON IT'S ON WHILE DRIVING SITTING AT A RED LIGHT ALSO THE PEDAL IS GETTING AIR THROUGH IT AND THE REDUCE ENGINE LIGHT CONTINUES TO COME ON

NHTSA ODI 11192868

WHEN THE CAR COMES TO A STOP I CAN HEAR RUSHING WATER IN THE DASHBOARD. I HAVE HAD THIS CHECKED BY THE DEALER SHOP. THEY FOUND NOTHING. THE PROBLEM IS STILL THERE.

NHTSA ODI 11193118

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED TO 10 MPH, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DANIELS LONG CHEVROLET (70 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905, (719) 387-1072) WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 95124179466. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 33,236.

NHTSA ODI 11192415

WHILE DRIVING VEHICLE ON HIGHWAY AT A SPEED OF 80 MPH, THIS MESSAGE APPEARED WHICH SAID ENGINE POWER REDUCED SPEED. I HAD TO FIND MY WAY TO THE RIGHT SIDE OF THE HIGHWAY, WHILE OTHER VEHICLES ARE TRAVELING AT A 75+ MPH, AND MY VEHICLE SPEED HAS REDUCED DOWN TO 30 MPH IN A MATTER OF SECONDS . I PULLED OVER TO THE EMERGENCY LANE ON THE EXPRESSWAY AND SHUT DOWN MY VEHICLE. AFTER 15 MIN, I STARTED MY VEHICLE AND THE CHECK ENGINE LIGHT WAS ON, BUT I WAS ABLE TO DRIVE AT A NORMAL SPEED AGAIN. THIS IS A HAZARDOUS ISSUE AND NEED ATTENTION IMMEDIATELY.

NHTSA ODI 11191776

WELL COMING TO A STOP AT A RED LIGHT THE VEHICLE SHUTS OFF WITH NO POWER. THIS HAPPENED TO ME MULTIPLE TIME WITH THE CAR HAVING NO POWER THAT I CAN'T EVEN PUT MY EMERGENCY LIGHTS ON. PRIOR TO THIS MY VEHICLE NOTED "SERVICE STABILITY" ON DASH BOARD AND THAT WENT AWAY. AFTER THAT ISSUE POPPED UP ANOTHER ISSUE OCCURRED. MY DASHBOARD NOTED "SHIFT TO PARK" WHEN MY GEAR WAS IN PARK. MY DEALERSHIP REPLACED IT IN WHICH THAT'S WHEN THE CAR STARTED TO SHUT OFF MORE.

NHTSA ODI 11191693

THE CAR WAS PARKED OUTSIDE MY HOUSE FOR 2 HOURS AND CAUGHT ON FIRE. FIRE DEPT SAID IT STARTED UNDER PASSENGER SIDE OF HOOD. IT BURNED TO A SHELL

NHTSA ODI 11190208

I PURCHASED THE 2017 MALIBU IN 2017 AND CURRENTLY HAVE ABOUT 24000 MILES ON IT. IN THE PAST THREE MONTHS (SINCE DECEMBER 2018) MY CHECK ENGINE LIGHT HAS TURNED ON AND BEEN SERVICED FOR THE CODE P2097: POST CATALYST FUEL TRIM SYSTEM HIGH LIMIT. I WAS TOLD AFTER THE FIRST VISIT TO THE DEALERSHIP THAT IT WAS A SOFTWARE PROBLEM THAT NEEDED UPDATING. HOWEVER, IT SHOULD NOT BE TURNING ON EVERY FEW HUNDRED MILES. THE LIGHT TURNS ON AFTER HIGHWAY TRAVEL. MY SPECIFIC MALIBU ALSO NEEDED THE HYDRAULIC VALVE LASH ADJUSTERS REPLACED DUE TO THE EXHAUST VALVES NOT SEALING, THIS WAS SUPPOSEDLY CORRECTED IN DECEMBER AS WELL.

NHTSA ODI 11190353

VEHICLE WENT INTO 'ENGINE POWER DECREASED' UNABLE TO ACCELERATE WITH THE CHECK ENGINE LIGHT ON AS WELL AS THROTTLE SENSOR ON. TOOK TO DEALER WHO CHECKED ALL OF THE DIAGNOSTIC CODES AND SAID IT WAS FULLY OPERATIONAL. AGAIN DROVE FOR ABOUT 1 MONTH AND SAME THING HAPPENED. TOOK IT BACK IN AND CHEVROLET DEALER SAID IT WAS THE ACCELERATOR PEDAL SENSOR. WE REPLACED THE SENSOR BEING A $200 PART LAST WEEK AND AGAIN THE CHECK ENGINE LIGHT CAME ON. WHEN THIS HAPPENED WE WERE ON THE HIGHWAY IN A SNOW STORM AND HAD OUR BABY IN THE VEHICLE. IT LOCKED UP AND CARS COULDN'T SLOW DOWN APPROPRIATELY. WE LEFT THE HIGHWAY FOR SAFETY REASONS AND KEPT VEHICLE ON AS IT WAS BELOW 0 DEGREES OUTSIDE!

NHTSA ODI 11190128

I PURCHASED THE CAR WITH 11MILES ON IT AND I AM STILL HAVING THESE ISSUES WITH LOSS OF POWER STEERING RESULTING IN ALMOST NEAR DEATH CRASHES. THE CAR STALLS WHILE IN MOTION. THIS HAS HAPPENED BOTH IN TRAFFIC AND ON THE HIGHWAYS. IVE HAD TO PULL OVER ON THE HIGHWAY. THE EMISSIONS IN THE CAR IS ALWAYS A PROBLEM AND THE ENGINE CONSTANTLY SOUNDS LIKE IT FALLING OUT AS YOU SWITCH GEARS. I HAVE REACHED OUT TO GM TO COMPLAIN, HOWEVER THEY HAVE NOT BEEN HELPFUL NOR ARE THEY EXPERTS IN FIXING TRANSMISSION/ EMISSIONS ISSUES. AT THIS POINT I NO LONGER HAVE FAITH IN THIS 2017 MALIBU AND I FEEL LIKE GM IS TAKING ABSOLUTELY NO RESPONSIBILITY IN THE ERRORS OF THE MECHANICS OF THIS CAR. SO FAR, I WAS TOLD AFTER 1 YEAR OF TRYING TO FIX THE ISSUE AND HUNDREDS OF DOLLARS SPENT ON RENTAL CARS BECAUSE THIS ISSUE IS NOT DEEMED A WARRANTY ISSUE, THEY GAVE ME $1500 TO PURCHASE ANOTHER GM VEHICLE, NEVER ADDRESSING THE ISSUE OF THE SAFETY CONCERNS I HAVE WITH THE CAR. THAT IS NOT FIX I AM WILLING TO SETTLE FOR. WHAT ABOUT THE MONTHLY OBLIGATION I HAVE IN TERMS OF PAYING OFF THIS CAR? NONE OF THE TECHNICIANS WERE ABLE TO EXPLAIN TO ME WHY THIS IS AND I HAVE SPENT COUNTLESS DOLLARS IN AN EFFORT TO HAVE THIS CAR LOOKED AT. THE REASON FOR MY RECENT COMPLAINT IS BECAUSE AGAIN THE CAR IS EXPERIENCING STALLING AND LOW POWER STEERING. THE ORIGINAL FIX FROM CHEVROLET WAS TO CHANGE SOMETHING IN THE BATTERY "FOUND CODE COBOO B1325 LOW VOLTAGE CODES. FOUND SHORTED CELL IN BATTERY CASUING LOW VOLTAGE AT STARTUP REPLACED BATTERY AND ROAD TESTED 6 MILES. NO CODE RETURNED " HOWEVER THEY HAVE CHANGES THAT CELL EVERYTIME I TAKE IT IN FOR SERVICE. THIS DOES NOT FIX THE ISSUE, INSTEAD CAUSES ME MORE MONEY BECAUSE THIS IS NOT A WARRANTY ISSUE AND I AM ALWAYS HAVING TO LEAVE MY CAR FOR WEEKS. I AM LOOKING FOR A REMEDY THAT IS SAFE FOR BOTH ME AND MY CHILDREN. I HAVE REPAIR ORDERS IF NEEDED

NHTSA ODI 11189735

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO REDUCED POWER MODE, CAUSING THE VEHICLE TO LOSE SPEED AND GO INTO LIMP MODE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI CHEVROLET (1099 LILA AVE, MILFORD, OH 45150) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.

NHTSA ODI 11186821

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND "ENGINE POWER REDUCED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO REEDMAN TOLL CHEVROLET (1700 LINCOLN HWY #101, LANGHORNE, PA 19047) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 11186536

I STARTED HAVING ISSUES WITH MY 2017 CHEVY MALIBU A LITTLE OVER A MONTH AGO. I WAS DRIVING IN THE CITY AND THE ENGINE LIGHT CAME ON AND A WARNING FOR ENGINE POWER REDUCED CAME ON. CAR WOULD NOT GO OVER 30 MILES AND HOUR. IT DIDN'T HAPPEN AGAIN UNTIL 2 DAYS AGO ITS HAPPED FOR BOTH DAYS ON DAY IT CAME ON AS I WAS ENTERING THE FREEWAY. HAD TO PULL OVER AND TURN MY CAR ON AND OFF UNTILL I COULD DRIVE IT AGAIN NORMALLY BUT THE ENGINE LIGHT WOULD TURN ON AND OFF. I'M VERY DISAPPOINTED THIS IS HAPPENING TO MY NEW CAR. THE REASON I GOT A NEW CAR WAS TO HAVE SOMETHING RELIABLE. I CANT EVEN TRUST TO DRIVE THIS CAR WHAT IF IT HAPPENS AND I HAVE MY BABY IN THE CAR... I'M SO DISAPPOINTED.

NHTSA ODI 11185686

ENGINE LIGHT CAME ON, LACK OF POWER TO ENGINE. WAS DRIVING 68 MPH WHEN IT OCCURRED ON GEORGIA 400. CAR WAS TAKEN TO DEALERSHIP, AND DIAGNOSED WITH A PEDAL SENSOR ISSUE. THE PART IS ON BACK ORDER BECAUSE SO MANY MALIBU'S HAVE THIS ISSUE. THIS SHOULD BE A RECALL ISSUE

NHTSA ODI 11185104

EVERY TIME IT RAINS WATER GETS INTO THE CAR. THE FIRST TIME I DISCOVERED IT THE TRUNK WAS SOAKED AND THE CAR SMELLED HORRIBLE (8/24/2017, 11/2/2017, 1/2018 ETC ETC)

NHTSA ODI 11184551

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY DECELERATED TO 5 MPH. AFTERWARDS, THE VEHICLE WAS NOT ABLE TO BE DRIVEN OVER 20 MPH. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO JIM KERAS CHEVROLET (2000 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL POSITION SENSOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,621.

NHTSA ODI 11184573

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND POWERED DOWN WITHOUT WARNING IN TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION (500 WASHINGTON BOULEVARD, LAUREL, MD 20707, (866) 525-2985), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 11184700

WHILE DRIVING IN THE HIGH WAY WARNING ENGINE LIGHT CAME ON WITH ENGINE REDUCED POWER AND MY GAS PEDAL STOPPED RESPONDING AND MY SPEED WAS REDUCED DRAMATICALLY WHILE DRIVING ALMOST CAUSED ME TO CRASH. I TOOK MY CAR TO MECHANIC SHOP AND IT HAS BEEN THERE FOR OVER 2 WEEKS BECAUSE THE PART IS ON BACK ORDER WITH NO STATUS. THE DEALER TOLD ME THAT IT IS NO LONGER COVERED OVER 36,000. MY CAR HAS 37,000 ON IT.

NHTSA ODI 11184249