What 720 owners told NHTSA about the 2017 Chevrolet Malibu Hev

I PURCHASED THE 2017 MALIBU IN 2017 AND CURRENTLY HAVE ABOUT 24000 MILES ON IT. IN THE PAST THREE MONTHS (SINCE DECEMBER 2018) MY CHECK ENGINE LIGHT HAS TURNED ON AND BEEN SERVICED FOR THE CODE P2097: POST CATALYST FUEL TRIM SYSTEM HIGH LIMIT. I WAS TOLD AFTER THE FIRST VISIT TO THE DEALERSHIP THAT IT WAS A SOFTWARE PROBLEM THAT NEEDED UPDATING. HOWEVER, IT SHOULD NOT BE TURNING ON EVERY FEW HUNDRED MILES. THE LIGHT TURNS ON AFTER HIGHWAY TRAVEL. MY SPECIFIC MALIBU ALSO NEEDED THE HYDRAULIC VALVE LASH ADJUSTERS REPLACED DUE TO THE EXHAUST VALVES NOT SEALING, THIS WAS SUPPOSEDLY CORRECTED IN DECEMBER AS WELL.

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VEHICLE WENT INTO 'ENGINE POWER DECREASED' UNABLE TO ACCELERATE WITH THE CHECK ENGINE LIGHT ON AS WELL AS THROTTLE SENSOR ON. TOOK TO DEALER WHO CHECKED ALL OF THE DIAGNOSTIC CODES AND SAID IT WAS FULLY OPERATIONAL. AGAIN DROVE FOR ABOUT 1 MONTH AND SAME THING HAPPENED. TOOK IT BACK IN AND CHEVROLET DEALER SAID IT WAS THE ACCELERATOR PEDAL SENSOR. WE REPLACED THE SENSOR BEING A $200 PART LAST WEEK AND AGAIN THE CHECK ENGINE LIGHT CAME ON. WHEN THIS HAPPENED WE WERE ON THE HIGHWAY IN A SNOW STORM AND HAD OUR BABY IN THE VEHICLE. IT LOCKED UP AND CARS COULDN'T SLOW DOWN APPROPRIATELY. WE LEFT THE HIGHWAY FOR SAFETY REASONS AND KEPT VEHICLE ON AS IT WAS BELOW 0 DEGREES OUTSIDE!

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I PURCHASED THE CAR WITH 11MILES ON IT AND I AM STILL HAVING THESE ISSUES WITH LOSS OF POWER STEERING RESULTING IN ALMOST NEAR DEATH CRASHES. THE CAR STALLS WHILE IN MOTION. THIS HAS HAPPENED BOTH IN TRAFFIC AND ON THE HIGHWAYS. IVE HAD TO PULL OVER ON THE HIGHWAY. THE EMISSIONS IN THE CAR IS ALWAYS A PROBLEM AND THE ENGINE CONSTANTLY SOUNDS LIKE IT FALLING OUT AS YOU SWITCH GEARS. I HAVE REACHED OUT TO GM TO COMPLAIN, HOWEVER THEY HAVE NOT BEEN HELPFUL NOR ARE THEY EXPERTS IN FIXING TRANSMISSION/ EMISSIONS ISSUES. AT THIS POINT I NO LONGER HAVE FAITH IN THIS 2017 MALIBU AND I FEEL LIKE GM IS TAKING ABSOLUTELY NO RESPONSIBILITY IN THE ERRORS OF THE MECHANICS OF THIS CAR. SO FAR, I WAS TOLD AFTER 1 YEAR OF TRYING TO FIX THE ISSUE AND HUNDREDS OF DOLLARS SPENT ON RENTAL CARS BECAUSE THIS ISSUE IS NOT DEEMED A WARRANTY ISSUE, THEY GAVE ME $1500 TO PURCHASE ANOTHER GM VEHICLE, NEVER ADDRESSING THE ISSUE OF THE SAFETY CONCERNS I HAVE WITH THE CAR. THAT IS NOT FIX I AM WILLING TO SETTLE FOR. WHAT ABOUT THE MONTHLY OBLIGATION I HAVE IN TERMS OF PAYING OFF THIS CAR? NONE OF THE TECHNICIANS WERE ABLE TO EXPLAIN TO ME WHY THIS IS AND I HAVE SPENT COUNTLESS DOLLARS IN AN EFFORT TO HAVE THIS CAR LOOKED AT. THE REASON FOR MY RECENT COMPLAINT IS BECAUSE AGAIN THE CAR IS EXPERIENCING STALLING AND LOW POWER STEERING. THE ORIGINAL FIX FROM CHEVROLET WAS TO CHANGE SOMETHING IN THE BATTERY "FOUND CODE COBOO B1325 LOW VOLTAGE CODES. FOUND SHORTED CELL IN BATTERY CASUING LOW VOLTAGE AT STARTUP REPLACED BATTERY AND ROAD TESTED 6 MILES. NO CODE RETURNED " HOWEVER THEY HAVE CHANGES THAT CELL EVERYTIME I TAKE IT IN FOR SERVICE. THIS DOES NOT FIX THE ISSUE, INSTEAD CAUSES ME MORE MONEY BECAUSE THIS IS NOT A WARRANTY ISSUE AND I AM ALWAYS HAVING TO LEAVE MY CAR FOR WEEKS. I AM LOOKING FOR A REMEDY THAT IS SAFE FOR BOTH ME AND MY CHILDREN. I HAVE REPAIR ORDERS IF NEEDED

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND "ENGINE POWER REDUCED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO REEDMAN TOLL CHEVROLET (1700 LINCOLN HWY #101, LANGHORNE, PA 19047) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

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I STARTED HAVING ISSUES WITH MY 2017 CHEVY MALIBU A LITTLE OVER A MONTH AGO. I WAS DRIVING IN THE CITY AND THE ENGINE LIGHT CAME ON AND A WARNING FOR ENGINE POWER REDUCED CAME ON. CAR WOULD NOT GO OVER 30 MILES AND HOUR. IT DIDN'T HAPPEN AGAIN UNTIL 2 DAYS AGO ITS HAPPED FOR BOTH DAYS ON DAY IT CAME ON AS I WAS ENTERING THE FREEWAY. HAD TO PULL OVER AND TURN MY CAR ON AND OFF UNTILL I COULD DRIVE IT AGAIN NORMALLY BUT THE ENGINE LIGHT WOULD TURN ON AND OFF. I'M VERY DISAPPOINTED THIS IS HAPPENING TO MY NEW CAR. THE REASON I GOT A NEW CAR WAS TO HAVE SOMETHING RELIABLE. I CANT EVEN TRUST TO DRIVE THIS CAR WHAT IF IT HAPPENS AND I HAVE MY BABY IN THE CAR... I'M SO DISAPPOINTED.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND POWERED DOWN WITHOUT WARNING IN TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION (500 WASHINGTON BOULEVARD, LAUREL, MD 20707, (866) 525-2985), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

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AT LEAST TWICE A DAY, WHILE DRIVING, I'LL RANDOMLY GET A MESSAGE ON MY MESSAGE BOARD STATING 'ENGINE POWER REDUCED' AND THEN MY CAR WILL SLOW DOWN. I'M UNABLE TO SPEED UP, MY ENGINE LIGHT COMES ON AND I HAVE TO FIND A SAFE SPOT TO PULL OVER, SHUT THE CAR OFF AND WAIT ABOUT 10-15 MINUTES BEFORE I CAN RESTART IT. ONCE I RESTART IT I CAN DRIVE BUT MY ENGINE LIGHT REMAINS ON. I'VE TAKEN IT BACK TO THE DEALERSHIP I GOT IT FROM BUT THEY ARE TELLING ME NOTHING IS WRONG AND THAT IT'S JUST A SENSOR.

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ENGINE POWER REDUCES SPORADICALLY WHILE DRIVING ON HIGHWAY AND REGULAR CITY STREETS. INITIALLY ISSUE HAPPENED ONCE A WEEK. NOW IT'S HAPPENING AND AVERAGE OF 3 TIMES PER DAY. WHEN ENGINE POWER REDUCES CAR WILL NOT ACCELERATE MORE THAN 30MPH WHICH IS DANGEROUS ON A HIGHWAY. THE MORE I USE THE CAR, THE MORE FREQUENT THE ISSUE IS HAPPENING. I WAS INFORMED BY HESSERT CHEVROLET THAT IT IS A CENSOR IN MY GAS PETAL AND THE GAS PETAL NEEDS TO BE REPLACED. THE GAS PETAL HAS BEEN ON "NATIONAL" BACK ORDER SINCE THE BEGINNING OF JANUARY 2019

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FOR 2 YEARS NOW I CAN BE DRIVING AND I GET A WARNING THAT THE ENGINE HAS BEEN REDUCED ONLY ALLOWING THE VEHICLE TO GO 25 MPH. I WAS ON THE HIGHWAY (81) AND ALMOST LOST MY LIFE WHEN THE TRUCK BEHIND ME ALMOST DIDN'T STOP IN TIME. I HAVE BEEN TO THE DEALER AND UNDERSTAND THE PART I NEED IS BACK ORDERED WITH NO INDICATION AS TO WHEN THE PART WILL COME IN AND I CANT GET A REPLACEMENT VEHICLE. I USE MY VEHICLE FOR WORK AND CANT BE WITHOUT TRANSPORTATION. ONSTAR EMAILS ME EVERY TIME STATING THERE IS A PROBLEM WITH THE ENGINE/TRANSMISSION.

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MY MALIBU, PURCHASED NEW IN 2017, HAS 28170 MILES ON IT. WHILE DRIVING ON THE HIGHWAY I SUDDENLY RECEIVED A MESSAGE SAYING THAT "ENGINE POWER IS REDUCED". INSTANTLY MY CAR STOPPED ACCELERATING NO MATTER HOW HARD I PRESSED THE GAS, AND RAPIDLY DECELERATED. AGAIN, ON THE HIGHWAY. I HAD TO COAST TO THE SHOULDER AND WAIT FOR A TOW TRUCK TO TAKE IT TO THE DEALERSHIP. THIS IS A TERRIFYING PROBLEM THAT SEEMS TO HAVE HAPPENED TO MANY OTHERS. WHAT EVER THE ISSUE IS THAT IS CAUSING THIS SHOULD BE RESOLVED AND A RECALL IN PLACE.

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BOTH MINE AND MY WIFES 2017 MALIBU GOES IN TO REDUCE ENGINE POWER MODE WITH STABILITY TACK LIGHT ON AND SERVICE ENGINE LIGHT ON.AND WHEN IT HAPPENS ON THE FREEWAY CAR JUST DROPS TO 25 MILES AN HOUR.VERY DANGEROUS

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WHEN DRIVING THE ENGINE LOSE POWER AND THE TRACTION LIGHT AND CHECK ENGINE LIGHT COMES ON. THE CAR TELL YOU THAT THE ENGINE IS LOSING POWER. THIS KEEPS HAPPENING. I ALSO HAVE BEEN INTO THE DEALERSHIP SEVERAL TIMES DUE TO THE CHECK ENGINE LIGHT KEEPS COMING ON.

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I PURCHASED MY VEHICLE IN SEPTEMBER 2017 AND AT THE BEGINNING OF JUNE 2018, THE CHECK ENGINE LIGHT WOULD TURN ON AND I'D GET A MESSAGE READING "ENGINE POWER REDUCED". THE TURBO WOULD BE SHUT OFF. I TOOK IT BACK AND FORTH TO THE DEALERSHIP ABOUT 5 TIMES BEFORE THEY FINALLY REPLACED THE TURBO VALVE. NOTHING HAPPENED AND ALL WAS FINE UNTIL THE BEGINNING OF OCTOBER WHEN IT HAPPENED AGAIN. MY PARTNER AND I TOOK THE CAR TO ANOTHER DEALERSHIP AND THEY SAID THAT IT WAS A COMPUTER CODE RESET ISSUE. THEY SAID THEY RESET IT AND IT SHOULD BE FINE. WITHIN ONE WEEK, IT WAS BACK ON. I DON'T KNOW WHAT TO DO AT THIS POINT SINCE EACH TIME I TAKE IT IN, THE SERVICE DEPARTMENT SEES THE ISSUE BUT THEY CONTINUALLY SAY NOTHING IS WRONG WITH THE VEHICLE. THE LIGHT COMES ON BOTH WHILE IN MOTION AND STATIONARY, IN MY GARAGE, IN A PARKING LOT, DRIVING ON SUBURBAN STREETS, ON THE HIGHWAY, WHENEVER. THERE'S NO SPECIFIC MOVEMENT THAT TRIGGERS THIS AND NO PAST OR CURRENT RECALLS REGARDING THIS ISSUE, THOUGH THIS HAS BEEN A COMMON COMPLAINT APPARENTLY FOR THE MALIBU VEHICLES, ACCORDING TO ONE OF THE DEALERSHIPS I TOOK MY VEHICLE TO.

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BOUGHT VEHICLE NEW 12-5-17 AND ON 12-6-17 ENGINE LIGHT WHILE IN MOTION ON HIGHWAY CAME ON I WAS ADVICE BY SERVICE MEMBER AT DEALERSHIP THAT IT WAS AN EMISSIONS PROBLEM AND IT WOULD FIX ITSELF. ENGINE LIGHT WENT AWAY AND THEN 10-11-18 IN WHILE IN MOTION ON STREET ENGINE LIGHT CAME ON AND CAR DECELERATED IN SPEED GIVING MESSAGE ENGINE POWER IS REDUCED. WAS GOING TO TAKE TO DEALERSHIP THAT FOLLOWING MONDAY BUT THE ENGINE LIGHT WENT AWAY AGAIN BEFORE THAT TIME. TODAY 11-22-18 ENGINE LIGHT BACK ON,WHILE IN MOTION ON STREET SPEED REDUCED, SAME MESSAGE SAYING ENGINE POWERED REDUCED. THOSE TIMES THAT THE ENGINE LIGHT CAME ON SPEED WOULD NOT GO OVER 30 MILES PER HOUR

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TL THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE UNINTENTIONALLY DECELERATED AND THE ENGINE, TRACTION, AND REDUCED POWER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CABLE DAHMER OF KANSAS CITY (555 W 103 ST, KANSAS CITY, MO 64114, (816) 285-4589) WHERE THE CONTACT WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,500.

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MY 2017 CHEVY MALIBU HAS BEEN DOING POWER ENGINE REDUCED FOR AWHILE IT'S BEEN TO THE DEALERSHIP MANY TIMES FOR THIS ISSUE. I HAVE ALMOST BEEN IN TO MULTIPLE CAR ACCIDENTS BECAUSE THE CAR REDUCES SPEED WHILE DRIVING SHOUTING MY CAR DOWN TO GO NO FASTER THEN 20 MPH. THIS IS A MAJOR SAFETY ISSUE THAT CHEVY IS GIVING ME A RUN AROUND ABOUT WHEN OBVIOUS THE CAR WAS SOLD TO ME LIKE THIS. I HAVE WARRANTY ON MY CAR AND THEY STILL HAVE NOT FIXED MY CAR PROPERLY LEAVING ME EVERYDAY AT RISK DRIVING THIS UNSAFE CAR THAT CAN CAUSE A MAJOR CAR ACCIDENT ESPECIALLY WHEN IT DOSE IT WHEN I'M DRIVING ON THE FREEWAY WHICH HAS HAPPENED THREE TIMES ALREADY. I HAVE ALL THE PAPERWORK FOR ALL THE WORK THAT HAS BEEN DONE TO THIS CAR WHICH IS CRAZY SINCE IT'S A NEW CAR. I NEED TO KNOW IS THERE A RECALL ON THIS ENGINE IN THIS CAR SINCE THEY CANNOT FIX THE PROBLEM WITH MY CAR. THE FIRST ISSUE WAS MY AIRBAGS THEN IT WAS THE SUSPENSION WHICH I WAS TOLD AGAIN THE SUSPENSION ARE BAD MEANING THEY PROBABLY NEVER FIXED THEM ALONG WITH THIS ENGINE PROBLEM I'M HAVING.

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WAS DRIVING WITH CAR IN DRIVE AND CAR CHECK ENGINE LIGHT CAME ON WITH TRACTION SIGNAL STATING 'REDUCED SPEEDS'. HAD TO PULL OVER AND CAR WOULD NOT GO PAST 20 MPH. CUT CAR ON AND OFF 3 TIMES BEFORE THE REDUCED SPEED SIGNAL WENT OFF. WAS DRIVING ON THE HIGHWAY AND IT HAPPENED AGAIN AND I IMMEDIATELY HAD TO GET OFF THE HIGHWAY BECAUSE MY KIDS WERE IN THE CAR.

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TAKATA RECALL: JUST PURCHASED A USED 2017 MALIBU PREMIER IN JULY 2018 WITH 26,000 MILES ON IT AND IT IS HESITATING TO START EVERY MORNING. EACH INITIAL START THERE AFTER THE CAR STARTS RIGHT UP AFTER I'VE PUT 3000 MILES ON THE CAR THE ENGINE JUMPS WHILE HOLDING BREAK.

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GEAR SHIFTER GAVE OUT WHILE DRIVING. ALMOST GOT REAR ENDED. CAR SHIFTED ITSELF INTO NEUTRAL EVEN THOUGH I SHIFTED GEARS INTO PARK ONCE I GOT TO A SAFE PLACE COMPUTER SCREEN READ NEUTRAL. CAR WOULD NOT TURN OFF FROM ACCESSORY MODE AND SAID "SHIFT TO PARK" BUT IT WOULD NOT. THEN WHEN I TRIED TO SHIFT IT JUMPED HARD AND YOU COULD SEE THE ENGINE JUMP AS IF IT WASN'T MOUNTED PROPERLY. WAS ABLE TO GET TO A SAFE PLACE BUT HAD TO HAVE IT TOWED TO DEALER. DEALER CALLED TODAY TO SAY IT WAS GEAR SHIFTER. WENT BAD BUT THE BATTERY HAD DRAINED TOO AND THEY REFUSED TO REPLACE BATTERY. THE SHIFTER PROBLEM IS DANGEROUS . I ONLY HAD 11989 MILES ON IT AND IT IS 1 YEAR OLD.

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I PURCHASED 2017 CHEVROLET MALIBU IN 03/ 2017 WITH APPROXIMATELY 7 MILES AT THE OURISMAN ROCKMONT CHEVROLET, LOCATED IN ROCKVILLE, MARYLAND. AT ABOUT 20,000 (12/23/2018) MILES I BROUGHT THE CAR INTO THE DEALERSHIP TO HAVE IT DIAGNOSED AS I HAD A NEAR DEATH EXPERIENCE WHEN I WAS STOPPED AT A RED LIGHT & THEN TRIED TO ACCELERATE WHEN THE LIGHT TURNED GREEN EXCEPT THE CAR STALLED ONCE THE EMISSIONS PORTION OF THE CAR TRIED TO KICK IN, IT CUT OFF AND DID NOT RESTART IN THE MIDDLE OF A 4 WAY INTERSECTION. I TRIED RESTARTING THE CAR FOR ABOUT 0 MINS UNTIL THEN FINALLY THE ACR RESTARTED AGAIN. THIS OCCURENCE CONTINUED TO HAPPEN PEIODICALLY, I AM NOT SURE WHAT THE CAUSE OF THIS REACTION, BUT I LET THE DEALERSHIP KNOW IF EVERY INSTANCE AND BROUGHTTHE CAR IN TO BE CHECKED AT 20,000 MILES, 24,000 , 26, 000 MILES & 27,000 MILES. I WAS TOLD BY THE REPRESENTATIVE "GUY" THAT GMC WAS NOTIFIED AND THAT I SHOULDN'T CONTINUE TO BRING THE CAR THERE. THAT WAS APRIL 2018. UNFORTUNATELY, THE INCIDENT HAPPENED AGAIN WHILE I WAS LEAVING THE GARAGE AT WORK. CAR CUT OFF ANOTHER CAR ALMOST SLAMMED IN THE BACK OF MY CAR DUE THE ABRUPTNESS OF THE CAR GOING OUT. THE SSUE HAS NEVER BEEN ADDRESSED BY THE DEALERSHIP AND DURING THE MOST RECENT INCIDENT AUGUST 2018 I TOOK THE CAR IN TO ADVISE THEM OF THIS ISSUE IN ADDITION TO A KNOCKING SOUND IN THE REAR OF THE CAR. I WAS TOLD IN AUGUST 2018 THAT I AM OUTSIDE OF MY WARRANTY AND THAT I WOULD BE CHARGED A DIAGNOSTIC FEE. MY CAR HAS ABOUT 50,000 MILES CURRENTLY. THAT IS NEITHER HERE OR THERE. AS THE ORIGINAL ISSUE WAS NEVER ADDRESSED WHEN IT WAS UNDER WARRANTY AND I AM NOT WILLING TO LOSE MY LIFE TRYING TO HAVE THIS CAR REPAIRED IN A TIMELY FASHION. INSTEAD I HAVE SPENT HUNDREDS OF DOLLARS IN RENTAL CAR FEES AS I AM NOT COMFORTABLE DRIVING IN A CAR WITH AN ISSUE SO SEVERE THAT GMC WAS NOTIFIED AND STILL HAS NOT BEEN TO RECTIFY THIS ISSUE WITH MY CAR.

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ON OR ABOUT MAY 17 AND ON MAY 22 2018, THE ENGINE STALLED WHEN I ATTEMPTED TO ENTER AN INTERSECTION AFTER STOPPING AT A STOP SIGN. THE GREEN "ENGINE ON" LIGHT REMAINED ILLUMINATED. I HAD TO PUSH THE ENGINE START/STOP BUTTON TO TURN THE ENGINE OFF, THEN PUSH IT AGAIN TO RESTART THE ENGINE. AFTER THE MAY 22 INCIDENT, THE CAR MEDIA SYSTEM MALFUNCTIONED AFTER THE CAR WAS RESTARTED. THE SCREEN DISPLAYS WERE NORMAL, BUT THERE WAS NO SOUND FROM ANY SOURCE INCLUDING THE TURN SIGNALS AND 4 WAY FLASHERS.

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MY 2017 MALIBU HAD A LOSS OF ENGINE POWER, IT HAPPENED WHILE ON VACATION. WHILE IN TRAFFIC ON A DARK CURVY ROAD, THERE WAS A SUDDEN LOSS OF POWER, THE CAR WOULD NOT ACCELERATE AND THE ENGINE LIGHT WAS ON AS WELL AS A MESSAGE INDICATING LOSS OF ENGINE POWER. I PULLED OVER AN RESTARTED THE VEHICLE, IT DID NOT GAIN FULL ENGINE POWER BACK. I WAS ABLE TO SLOWLY MAKE IT TO MY DESTINATION. THE NEXT MORNING (KIDS IN TOW) THE ENGINE LIGHT WAS STILL ON, AND THE VEHICLE STILL SEEMED SLUGGISH. WHILE DRIVING HOME ( OR TO A DEALERSHIP IF POSSIBLE) THE CAR AGAIN LOST POWER AND I HAD TO PULL OVER AS TO NOT OBSTRUCT TRAFFIC. UPON GETTING THE VEHICLE SERVICED, THEY CLAIM THE MATTER WAS RESOLVED I AM NOT CONFIDENT,

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THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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MY 2017 CHEVROLET MALIBU EXPLODED AND CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR HOURS ON THE STREET. IT STARTED FROM UNDER THE HOOD AND MELTED THE PASSENGER SIDE OF THE DASHBOARD. MECHANICAL/ELECTRICAL DEFECT FROM THE ENGINE OF THE CAR.

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CAR HAS ALWAYS RAN A LITTLE ROUGH, WE WERE TOLD BY CHEVY THERE WAS NOTHING WRONG EVERYTHING WAS NORMAL. ON OUR WAY HOME FROM FAMILY VACATION IN THE MOUNTAINS, THE CAR LOST POWER, ENGINE LIGHT CAME ON. THANKFULLY WE WERE ABLE TO MAKE IT TO AN AUTOZONE AND WE WERE TOLD IT WAS MISFIRING IN CYLINDER 1. WE THEN TOOK THE CAR TO CHEVY, WE WERE TOLD THEY COULDN'T SEE THE PROBLEM AND THE MECHANIC WHO TAKES THE ENGINE APART TO CHECK WAS BUST THE NEXT COUPLE OF DAYS. SO THE CAR WAS IN THE SHOP FOR A WEEK BEFORE WERE TOLD THERE IS A CRACKED PISTON AND THEY WILL BE REPLACING THE PISTONS AND GASKETS. IF I DIDN'T WORK IN THE CAR RENTAL BUSINESS, I WOULD THINK MY CAR WAS GREAT AND READY TO LIVE FOREVER, BUT I DO. SO I KNOW, WE HAVE HAD SEVERAL MALIBU'S AND CRUZ'S WITH THE SAME ENGINE HAVE THE SAME PROBLEM AND AFTER 10K MILES THE PISTONS CRACK AGAIN. WE GET THE CAR BACK AND IT IS RUNNING MORE ROUGH THAN IT USED TO, NOW WERE WAITING FOR THE ENGINE TO CUT OUT AGAIN. I AM NOT LOOKING FORWARD TO MY CARS ENGINE CUTTING OUT ON THE HIGHWAY AGAIN BECAUSE CHEVY CANNOT FIND A FIX FOR THEIR BUM ENGINE. WITH ONLY 12K MILES LEFT OF THE WARRANTY. *TR

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