What 720 owners told NHTSA about the 2017 Chevrolet Malibu Hev

Since purchase from dealer at 40,000 miles I have complained numerous times. Dealer can not reproduce and refuses to do anything about it. When driving vehicle with and sometimes with out AC on. The vehicle doesn't want to go. I could have the gas peddle to the floor and it won't accelerate. Does is whenever it wants to seems as if when AC is on it does it the most. This past week the vehicle has thrown a warning steering asist reduced please drive with care. It quickly comes on and then goes back off. The vehicle is also stalling out of no where. I come to a stop light it goes to auto stop then I go to start accelerating and the vehicle will shut down engine light comes on and vehicle will not start back up for a min or 2. Once engine shuts off I put in park and try and start it again it won't. A few mins go by it will start again. I notice if I keep foot on break at a stop light and foot on gas to keep the RPMs up and don't allow it to auto stop it won't shut down. I made a appointment with jud kuhn the dealer I purchased it from. For next week. Hoping they can do somthing about it but chances are they will look at me like I'm crazy like they do every time and tell me no codes or they can't reproduce. I still owe 14,000 on the vehicle I'm livid. My children drive this car and it's extremely unsafe. If dealer doesn't help I'm contacting a lawyer for lemon law please help The acceleration issue started the week I purchased it 2 years ago the stalling started last week. And the steering assist started last week

NHTSA ODI 11465399

I have a 2017 Malibu and I pulled into my driveway to park and the car would not shift into park. The car’s stick shift malfunctioned and it was stuck in reverse. The vehicle would not shut off and the brakes would not work. It began rolling backwards out into a busy street. I was able to find the emergency brake to stop it from rolling too far out into the street but the car would not turn off or switch out of gear. I was unable to exit, lock, or turn off my vehicle due to the shifting malfunction, which was draining my battery. The vehicle was unable to physically shift into the park gear, but the car was also incapable of detecting the shift. No warning lights or shift to park warning came on the dashboard. I immediately called AAA to tow my vehicle to a repair shop. I was without a vehicle for 4 days and had to pay a costly repair of $444.95 for a known defect with Malibu vehicles. The repair shop replaced the automatic transmission shift cable and the GM/automatic transmission range selector lever. General Motors needs to recognize the problem and resolve it by recalling these vehicles, and notifying vehicle owners of this defect before someone gets injured or killed and should also reimburse customers for the repairs which they had to pay out of pocket! Had this defect occurred while I was driving I could have been injured or killed or could have been parked somewhere in an unsafe situation unable to drive away or my vehicle could have rolled out into the busy street and hit a pedestrian, damaged someone’s property or hit another vehicle causing damages, death or injury to others.

NHTSA ODI 11465199

The carpet on both front driver and passenger side is too short and sticks out from below the trim piece.

NHTSA ODI 11464736

Engine light continues to come on repeatedly. Resetting does not fix the problem. Engine shuts off while driving. Then suddenly the engine comes back on at an accelerated speed. Engine shuts off at traffic light when my foot is on the brake. When I remove my foot from the brake and press the accelerator the car jerks into gear. Sometimes the STABIL TRACK appears on my dash board. Also, STEERING REDUCE BE CAREFUL appears on my dash board. Sometime the driver side window will not go up or down. I have CAR SHIELD but I can not find a mechanic to accept it. They all say that CAR SHIELD is a rip-off.

NHTSA ODI 11463906

An alert “Engine power is reduced” came on are 6pm 5/7/22. Never seen it before. My car began to click and wouldn’t go over 40mph. Steering wheel locked up when attempting to turn. I cut the car off to try to restart it and it did allow me to turn but there was immediate smoke released from car.

NHTSA ODI 11463747

Frequently the car will say that the transmission is not in park, but the shifter is in the park position, and the car will not turn off until I take it from park to reverse to park again. Sometimes it takes several tries before the car will register that it is in park.

NHTSA ODI 11463444

The contact owns a 2017 Chevrolet Malibu. The contact stated that while the vehicle was parked and attempting to power off the vehicle, the vehicle remained running. The shift to park(P) warning light was illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

NHTSA ODI 11463409

Breaks suddenly failed I have researched this problem and it is a ongoing problem with the vacuum pump and Chevy knows this

NHTSA ODI 11462847

So basically when I'm driving it automatically I don't know where says engine power reduce which cuts the power down when you're on the highway and see if you're doing 70 miles per hour and all of a sudden that light comes on your check engine light comes on and it reduces the strength of the vehicle so ithe vehicle so we can cause multiple accidents

NHTSA ODI 11462719

I have Taken my car back and forth to the dealer so many times since ive had the 2017 Chevy malibu LT my car lost power once before and now it feels like it wants to lose power again my engine make this off noise it rides rough I have no warning lights on They told me it could be a computer problem and they could not fix it and the all of a sudden it was okay then my gas is running out quick and engine oil and i have a burning smell but they keep saying nothing is wrong it jerks when i shift gears sometimes and it makes a loud noise and no hazards light are on I feel like they are clearing codes and trying to sell me a new car because they keep telling me to trade it in they will buy it back Ive told them i feel like me and my child safety is at risk because I could be driveing and my car can shut down on me and get in a real bad accident im still making payments on the car and dont wanna get another loan for me to pay out more money for another car Ive had car in shop more than Ive drive it I got car with 34,000 miles and it has 54,000 now no car should have all these issues with these miles I have a 6 year old that rides in this car and something gotta be done this putting out lifes at risk

NHTSA ODI 11462211

The contact owns a 2017 Chevrolet Malibu. The contact stated that after his wife parked the vehicle, the "Shift to Park" message was displayed while the gear selector was shifted into park(P). The vehicle would not turn off until after several attempts; however, the failure recurred with the doors locking the contact's wife and 3 children inside of the vehicle. The contact's wife was able to turn off the vehicle while the brake pedal was depressed and the Start/Stop button was pressed and unlocked the doors with the key fob. The dealer was made aware of the failure and sent a tow truck to retrieve the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,733.

NHTSA ODI 11461784

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving approximately 55 mph when the vehicle's speed suddenly slowed down to about 10 mph. The contact stated they had to pull over and restart the vehicle. The failure occurred a second time at the same speed and reduced to about 30 mph causing them to pull over and restart. The third time they experienced a failure occurred while idle at the light when the vehicle stalled and failed to restart. The contact had to push the vehicle to the side of the road where they had to leave the vehicle for several hours before they were able to restart the vehicle. The check engine and engine power reduced warning lights were illuminated. The contact taken the vehicle to a certified mechanic who had not diagnosed the failure as of yet. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.

NHTSA ODI 11461694

After stopping and shifting to park and pushing the "Ignition Button". The button indicator light shows car is not in "park". The dash indicator also states "Shift To Park" even though it is in park. This can be resolved by many pushes on the shift stick lever. It is obvious to be a shabby mechanism inside the shift box that isn't connecting the circuit to show that the vehicle is actually in park. This problem began about a week ago and it seems to be somewhat worse as time goes on. When it first happened, I did not know what to do. Thank god for google that showed me how to "jerry-rig" a fix each time to show it actually in park (flipping the shift stick button). If left alone, I would possibly drain the battery. Also google comments and post indicated this is a complaint by many and should be a considered for a recall.

NHTSA ODI 11461577

When stopping and vehicle is in park, it will not let me shut off the engine. Indicating that I must shift into Park, although it is already in Park. I view this as aa safety problem by not being able to properly shut down the engine. The warning chime continues to sound, "SHIFT INTO PARK". tHE ENGINE HASS NOT PROPERLYY SHUT DOWN!!!!

NHTSA ODI 11461350

When driving my vehicle at highway speed the vehicle slows down at about 15-20 mph a message on the dashboard states engine reduced power. The first time I was able to get over and cut the vehicle off and restarted it. But the vehicle did it again. The check engine light has been ever since. A few days later the vehicle did the same thing. I took it to Autozone and they gave me a code. Which is for the accelerator pedal sensor and the throttle electrical control. This is very dangerous to be driving at high speeds and all of a sudden the vehicle drops speed to 15-20 mph. I haven’t been able to find any place with the part to get the vehicle fix. Can someone help please?

NHTSA ODI 11460327

When vehicle is engaged in auto stop, it stalls out completely or bucks forward when at a complete stop(sign or red light). Upon review, two mechanics stated it has to do with the transmission and tork converter. Repair is upwards of $4000-$6000. 2017 Malibu has less than 75000 miles. Will be contacting dealership today 4/10/22.

NHTSA ODI 11460235

Complete loss of engine power while going 65mph on highway. Warning light of low power first followed by check engine light then power reduced to 5mph. I turn the car off then restarted after 15 minutes, the morning light was off but the check engine light remained on. I then went to AutoZone to have a diagnostic test done which resulted In error code P2138. P2138 is for throttle/pedal position. My vehicle should still be under warranty however due to short staffing I am unable to make an appointment to have it looked at for at least six weeks

NHTSA ODI 11459861

While I was driving my car went into engine saving mood. My speed was reduces rapidly.

NHTSA ODI 11457445

Car dash displays "shift to park message" when car is in park. Unable to shut vehicle off

NHTSA ODI 11457447

The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at 30 MPH, the "Steering Assist Reduced - Drive with Care" and other unknown warning lights illuminated, and the vehicle stalled. The contact stated that a nearby independent mechanic who witnessed the failure assisted her with restarting the vehicle with an unknown device and assisted the contact with pulling to the side of the road. The contact sated that the vehicle shut-off and failed to restart after several attempts. The vehicle was towed to the contact's residence. The Used car dealer was notified of the failure but did not provide any assistance. The contact stated that the failure occurred the same day she had purchased the vehicle at the Used car dealer. Upon investigating on Carfax, the contact became aware that the vehicle had previously been totaled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.

NHTSA ODI 11456000

Reduce Power mode continues to come on! This is the 3 winter with it happening.

NHTSA ODI 11456247

The shifter will get not recognize it's in park. I will typically have to move around the shifter or force it from low to park multiple times for it to recognize. This has happened multiples times over the past year. I have also read online multiple other chevy malibu owners have also experienced this.

NHTSA ODI 11455886

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at 60 MPH, the accelerator pedal sensor failed with the check engine vehicle entered reduced power mode, the vehicle independently slowed down as the contact pulled to the side of the road. The contact was able to restart the vehicle and took the vehicle to a dealer. The dealer informed him warning light and several other unknown warning lights illuminated. As the that the accelerator pedal sensor was defective and needed to be replaced. The contact was also informed that the parts to repair the vehicle were unavailable. The contact then had an independent mechanic replace the accelerator pedal and the sensor. The contact also stated that while merging onto a highway at 60 MPH, the vehicle stalled with several unknown warning lights illuminated. The vehicle entered reduced power mode as the contact pulled off to the side of the highway. The contact was able to exit the highway and drove the vehicle slowly back to his residence. The following day, the vehicle was towed back to the dealer where he was informed that the high-pressure fuel pump failed and that the vehicle was not included in NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was not notified of failure. The vehicle was repaired but remained at the dealer. The failure mileage was approximately 32,000.

NHTSA ODI 11455915

Transmission and engine alert

NHTSA ODI 11455236

My 2017 Malibu suddenly had the "check engine" light come on, and a message indicating that a "reduced power mode" had been initiated. I drove the car immediately to the local dealer, who said I needed an appointment to have it checked. I checked the OBD2 codes with my personal meter, which showed a p2138 code, indicating a problem with a throttle body sensor. When I started my car the next morning the MIL light didn't come on. At the dealer I was told they couldn't do anything with the car because the light wasn't on. I pointed out that the failure codes were stored in the ECM, but they said diagnosis wasn't possible with the light off. The service writer indicated the problem was not uncommon on GM cars and that even his wife's car had similar problems. When this occurred I was fortunate to be on a local suburban road where reduced speed was not that great of a problem. Much of the time I am on freeways in several major Midwestern cities where aggressive drivers are packed together. I read a number of complaints on the NHTSA site indicating same complaints from Malibu owners. A sudden reduction of speed in a congested area is a recipe for disaster. The service writer even stated that GM had an extended warranty on the pedal assembly and TPI sensors. But he refused to try and diagnose the issue, unless I brought the car in immediately if and when the MIL light was illuminated, even if I was 500 miles away. As this intermittent behavior is a known and common issue I feel that GM should be compelled to do something to correct these defects before a truly dangerous incident occurs, causing devastating results. But I'm sure that this will go on until misfortune causes those in power to ask. Why didn't somebody do something?

NHTSA ODI 11454937