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What 116 owners told NHTSA about the 2017 Chevrolet Impala

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (116)Crash / fire / injury (9)Engine (21)Airbags (17)Electrical system (15)Transmission & drivetrain (12)Steering (10)Lights (6)Brakes (4)Fuel system (4)Seats (3)Visibility & wipers (3)

6 of 116 complaints match · Lights · clear filters

Aug 21, 2023Lights

I continuously have water leaking into the trunk of my 2017 Chevrolet Impala, specifically the spare tire compartment. I noticed through research that the issue has been recalled for select years, but not my vehicle year. If the issue is a known defect, this should be covered by the vehicle manufacturer. I am constantly having large amounts of water after rain and it is causing a moldy smell. I try to scoop water and then dry the area, however this is a repeat issue.

NHTSA ODI 11539805

Dec 11, 2017Lights

HEADLIGHTS DO NOT LIGHT UP THE ROAD ON RIGHT SIDE, CANNOT SEE ROAD, CURBS OR PEDESTRIANS WHEN TURNING. PROJECTION SYSTEM, DEALER SAYS NOTHING WRONG, VERY DANGEROUS AT NIGHT ESPECIALLY IN THE RAIN. THEY NEED TO FIX PROJECTION SYSTEM TO COVER RIGHT SIDE OF VEHICLE. MANY COMPLAINTS ON THE WEB REGARDING THIS ISSUE.

NHTSA ODI 11054048

Apr 27, 2017Lights

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING 20 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE AT A DISTANCE. THE FAILURE MADE IT IMPOSSIBLE TO SEE MORE THAN FIVE FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE HEADLIGHTS WERE ADJUSTED HIGHER; HOWEVER, THE LIGHTS STILL FAILED TO ILLUMINATE AT A DISTANCE IN FRONT OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

NHTSA ODI 10981015

Apr 19, 2017Lights

BAD LIGHTING.

NHTSA ODI 10979379

Feb 13, 2017Lights

HEADLIGHTS SHINE ONLY HALFWAY UP THE WINDSHIELD AND COVER ONLY A FEW CAR LENGTHS AHEAD. NO VISIBI.ITY AT ALL TO THE SIDES. CANNOT SEE WHEN MAKING TURNS. VEHICLE WAS MOVING ON RURAL ROADS AND STATE HIGHWAY.

NHTSA ODI 10954226

Jan 11, 2017Electrical systemLightsVisibility & wipers

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

NHTSA ODI 10944263

Working with the data? Download all 116 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Chevrolet Impala verdict →