What 116 owners told NHTSA about the 2017 Chevrolet Impala Eco Eassist

STARTING IN MARCH 2019 THE 2017 CHEVY IMPALA ENGINE WOULD STOP AND WOULDN'T START BACK UP FOR AT LEAST 30 MINUTES. IT WOULD HAPPEN WHEN I STOP AT A STOP SIGN OR LIGHT OR WHENEVER I STOP THE VEHICLE. THEN IN JULY OF 2019 THE VEHICLE STOPPED IN THE MIDDLE OF THE STREET. IT WOULDN'T REVERSE OR GO FORWARD. IT WAS IDENTIFIED AS A TRANSMISSION LEAK. ALL THE TRANSMISSION OIL HAD LEAKED OUT. TOOK THE VEHICLE TO SEVERAL REPAIR SHOPS WHICH THEY COULDN'T IDENTIFY THE PROBLEM. MY TRANSMISSION IS DAMAGED BY NOW. A 2017 CHEVY IMPALA SHOULD NOT HAVE TRANSMISSION PROBLEMS UNLESS THERE IS SOME TYPE OF DEFECT.

NHTSA ODI 11373761

ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM THAT SOMEONE IN HORN LAKE, MS HAD SMILAR ISSUE WHILE DRIVING ON 3 DIFFERENT OCCASIONS. I BELIEVE THIS IS A SERIUOS SAFETY ISSUE!!!!

NHTSA ODI 11363772

THE PASSENGER SIDE BLIND SIDE DETECTOR SYSTEM STAYS ON PERMANENTLY.

NHTSA ODI 11362627

TRANSMISSION FAILURE OF MY 2017 CHEVY IMAPLA LT WHILE DRIVING ON INTERSTATE ON 9/26/20. I HAVE 164,000 ON THE VEHICLE AND ACCORDING TO VEHICLEREPORTS.COM THE LIFETIME EXPECTANCY OF THESE TYPES OF VEHICLES ARE ONLY 160,000. THE TORQUE CONVERTER INSIDE ON THE TRANSMISSION ARE KNOWN FOR FAILING AND COSTING MANY CUSTOMERS SUCH AS MYSELF TONS IN REPAIR COSTS. THERE ARE MANY CONSUMER COMPLAINTS ONLINE OF THE BAD SHIFTING IN 1ST AND 2ND GEAR ON THESE VEHICLES. THE TRANSMISSION JERKED SO BAD REPEATEDLY UNTIL IT CAUSED HEADACHES.

NHTSA ODI 11361513

WHILE I WAS DRIVING THE CAR A WHIT CLOUD OF SMOKE FILLED THE INTERIOR OF THE CAR MAKING THE VISION VERY BURRY. I PARKED MY CAR FOR 2 DAYS BEFORE THE MECHANIC COULD LOOK AT IT. HE REPORTED THAT THE A/C EVAPORATOR CORE RUPTURED AND LEAKING FERON INSIDE THE CAR.

NHTSA ODI 11350408

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND SEEMED AS IF THE VEHICLE WAS LOSING MOTIVE POWER. THE ENGINE POWER REDUCED AND STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,836.

NHTSA ODI 11349037

MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON

NHTSA ODI 11344012

EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES

NHTSA ODI 11343184

I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11338793

GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK. MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE. GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC. THE SENIOR AGENT [XXX] AT [XXX], EXTENSION [XXX] SAYS THERE IS NO APPEAL PROCESS OR ANYTHING WE CAN DO TO DISCUSS THE ISSUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11338629

I NOTICED THE CAR'S (2017 CHEVROLET IMPALA) A/C WAS BLOWING HOT AIR WHILE STATIONARY AND IN MOTION. I TOOK IT IN FOR AN A/C CHECK. PER THE CHEVROLET DEALERSHIP'S SERVICE ADVISOR, THERE IS AN EVAPORATOR CORE LEAK INTO DASHBOARD. GM HAS RELEASED TWO SPECIAL OVERAGE BULLETINS (N182186880 & N182186881) IDENTIFYING THE ISSUE AND THE YEAR, MAKE, AND MODEL (2016-2018 IMPALAS 3.6). ALSO, PER THIS BULLETIN, IT STATED IT IDENTIFIED THE VINS THIS IMPACTED, BUT I HAVE THE SAME ISSUE AND CAR. IT DOES NOT STATE WHY SOME IMPALAS WERE NOT SELECTED. BUT DIFFERENT FORUMS ON THE INTERNET, SHOW THERE ARE MORE IMPALAS AND THEIR OWNERS WHO HAVE THIS SAME ISSUE. SEE HTTPS://WWW.IMPALAFORUMS.COM/THREADS/EVAPORATOR-REPLACEMENT.1841471/ . DUE TO VOLUME OF OTHER COMPLAINTS, I BELIEVE THIS SHOULD BE A NATIONAL RECALL. THIS IS A SAFETY ISSUE ESPECIALLY DURING THE SUMMER MONTHS.

NHTSA ODI 11337886

I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY

NHTSA ODI 11337579

EVAPORATOR CORE FOR AIR CONDITIONING LEAKING. IT WAS CONFIRMED AT A CHEVY DEALERSHIP. DEALERSHIP QUOTED AN ESTIMATED REPAIR PRICE. I DECIDED TO GO WITH ANOTHER REPAIR SHOP. THE THIRD PARTY REPAIR SHOP MADE ME AWARE OF A SPECIAL BULLETIN ON MY VEHICLE(N182186881). THE CHEVY DEALERSHIP STATES THEY DO NOT KNOW OF ANY SPECIAL BULLETIN OR RECALL. THERE THEY WILL NOT MAKE THE REPAIR AT CHEVY'S COST. *TR

NHTSA ODI 11324672

THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART.

NHTSA ODI 11322931

INCREASING TICKING NOISE FROM ENGINE. STARTED ABOUT 6 MONTHS AGO AND NOISE GETTING LOUDER. PER BALE CHEVROLET, IT IS COMING FROM PURGE VALVE AND VALVE IS OPERATING AS NORMAL. I DON'T FEEL THIS IS NORMAL, ESPECIALLY SINCE IT WASN'T DOING IT WHEN WE PURCHASED IT.

NHTSA ODI 11321855

I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE

NHTSA ODI 11320327

HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT

NHTSA ODI 11316899

WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE

NHTSA ODI 11316482

THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.

NHTSA ODI 11309834

FRONT END SUSPENSION IS MAKING NOISES, BALL JOINTS AND DRIVER SIDE AXLE LOOSE. WAS TOLD ALL THIS HAS TO BE REPLACED.

NHTSA ODI 11306225

THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON.

NHTSA ODI 11297858

FRONT END CRASH & AIRBAGS DID NOT DEPLOY

NHTSA ODI 11279418

AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?

NHTSA ODI 11277942

AIRBAG LIGHT COMES ON, ON THE PASSENGER SIDE WHEN NO ONE IS SITTING IN THE SEAT. THE LIGHT COMES ON FOR SERVICE. THE LIGHT WOULD COME ON ONCE I PUT THE CAR IN DRIVE OR ONCE I PUT THE VEHICLE IN PARK. THE FIRST TIME THE LIGHT WOULD COME ON AND GO OFF BUT THE SECOND TIME THE LIGHT STAYED ON.I TOOK MY CAR TO THE DEALER TWICE AND IT WAS A BAD SENSOR IN THE SEAT. IT TOOK A WEEK TO GET THE PART FROM THE MANUFACTURER.

NHTSA ODI 11241989

THE PASSENGER SIDE AIR BAG ... IF I HAVE A PASSENGER ON FRONT SEAT THE AIRBAGS GOES OFF AND LIGHT COMES O THE DASH SAYING SERVICE AIRBAG... NOW I HAVE NO ONE IN THE CAR WITH ME AND AIRBAG LIGHT IS STILL ON

NHTSA ODI 11234538