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What 85 owners told NHTSA about the 2017 Cadillac Escalade

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (85)Crash / fire / injury (10)Engine (30)Brakes (20)Transmission & drivetrain (19)Electrical system (12)Body & structure (5)Speed control (4)Suspension (4)Steering (3)Electronic Stability Control (esc) (2)Lights (2)

3 of 85 complaints match · Brakes · crash/fire/injury only · clear filters

Oct 9, 2018BrakesCrash

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

NHTSA ODI 11139240

Jan 29, 2018Transmission & drivetrainBrakesCrash

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

NHTSA ODI 11065721

Apr 19, 2017BrakesCrash

TL* THE CONTACT OWNED A 2017 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 35 MPH, A POLICE OFFICER ABRUPTLY MADE A LEFT TURN CAUSING A CHAIN REACTION CRASH OF FOUR VEHICLES. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE POLICE AND THE FIRE DEPARTMENT WERE PRESENT AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE DRIVER ASSIST SYSTEM WAS NOT WORKING AND THE DEALER MADE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE FRONTAL AIR BAGS DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

NHTSA ODI 10979234

Working with the data? Download all 85 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Cadillac Escalade verdict →