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What 34 owners told NHTSA about the 2017 Buick Lacrosse Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (34)Electrical system (11)Transmission & drivetrain (8)Engine (5)Suspension (4)Speed control (3)Airbags (2)Body & structure (1)Brakes (1)Electronic Stability Control (esc) (1)Fuel system (1)

3 of 34 complaints match · Speed control · clear filters

Feb 11, 2024Electrical systemSpeed control

Vehicle loses power every gmc vehicle I have owned (3) seen to have this issue throttle pedal position sensor while driving on the interstate vehicle speed drops to reduce engine power which is very scary and dangerous

NHTSA ODI 11571349

Mar 30, 2019Speed control

I HAVE AN ISSUE WITH THE CRUISE CONTROL ON MY 2017 BUICK LACROSSE, A VEHICLE WITH 17,004 MILES. WHILE TRAVELING ON THE INTERSTATE WITH THE CRUISE SET TO 70 MPH THE SYSTEM RESET ITSELF TO 105 MPH AND THE ENGINE REVVED 3000 RPM ACCELERATING OUT OF CONTROL. THIS WAS THE SECOND TIME IT HAPPENED, THE OTHER TIME IT RESET TO 95 MPH. STEPPING ON THE BRAKE PEDAL BROUGHT THE SPEED BACK UNDER CONTROL IN BOTH INSTANCES. I TOOK THE CAR TO MARKLEY MOTORS IN FORT COLLINS COLORADO WHERE THEY COULD NOT REPLICATE THE PROBLEM IN THEIR 4 MILE TEST DRIVE. THEY INSINUATED THAT I MISUSED THE RESUME FUNCTION BUT IN NEITHER SITUATION DID I TOUCH THE CONTROLS. THEY INDICATED THAT THERE ARE NO SERVICE BULLETINS FOR THIS PROBLEM.

NHTSA ODI 11192544

Jan 17, 2018Speed control

TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IDLING THIRTY SECONDS TO A MINUTE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE REVVED AND INDEPENDENTLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COOPER CHEVROLET BUICK (1300 S QUINTARD AVE, ANNISTON, AL 36201, (256) 405-4155) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. *TT *TR

NHTSA ODI 11063227

Working with the data? Download all 34 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Buick Lacrosse Hybrid verdict →