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2017 Buick Lacrosse
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
34 owner complaints · 2 recalls · data verified July 25, 2026 · source: NHTSA
Why buy?
Electrical system problems dominate (32% of complaints, typically reported near 11k miles).
Very few owner complaints for its age and sales volume.
Complaints are overwhelmingly minor: almost none involve crashes, fires, or injuries.
Complaint reports have faded. Early issues appear resolved or aged out.
Score breakdown, by factor
Full methodology →#31 of 574Among the 2017 models with a matured record, the 2017 Buick Lacrosse ranks #31, scoring higher than 93% of them. See the 2017 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2017 Buick LaCrosse 4 DR AWD
Rollover risk in a single-vehicle crash: 10%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2017 Buick Lacrosse, plotted where owners report it happening.
Also reported (mileage varies): Transmission & drivetrain (8) · Engine (5)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint. Treat them as a rough guide.
Electrical system
32%11 complaints · typically near 11k mi
“Intermittent failure to start All electrical components failed to operate after total shutdown while at a stopped traffic light. After being towed to dealer it did sta…”
Transmission & drivetrain
24%8 complaints
“2017 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER STATED WHEN ACCELERATING FROM A STOP, THE VEHICLE INTERMITTENTLY SEEMED T…”
Engine
15%5 complaints
“The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power on several occasions…”
Suspension
12%4 complaints · 2 in the last 2 years
“This vehicle has major suspension issues containing the complete strut assembly, lower control arms, and strut yokes/forks, which can not be replaced due to the discon…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
We can place 1 of this model's commonly reported problem areas against a mileage. Nothing is stored.
Recalls (2)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Suspension · 17V267000
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
Risk: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
Steering · 17V116000
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
Risk: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
Questions to ask the seller
Questions worth asking the seller of this Buick before you buy, drawn from its public record:
- NHTSA lists 2 recall campaigns for the 2017 Buick Lacrosse. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report electrical system problems more than anything else (owners tend to report it near 11k miles). Has this car shown any electrical system symptoms, and are there repair records for it?
- Owners of this model report transmission & drivetrain problems more than anything else. Has this car shown any transmission & drivetrain symptoms, and are there repair records for it?
- Has this car been in any accident, and can you share a title history and any service records you have?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2017 Buick LACROSSE beats every score on the internet, including ours.
What to ask forNot set on the 2017? See how every Lacrosse model year scores →
Cross-shopping? Compare the 2017 Buick Lacrosse against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.