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What 8 owners told NHTSA about the 2017 BMW X1 Sav

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Crash / fire / injury (1)Body & structure (5)Brakes (1)Electrical system (1)Wheels (1)

1 of 8 complaints match · Electrical system · clear filters

Sep 30, 2017Electrical system

X1 WITH COMFORT ACCESS PACKAGE. POWER TAILGATE OFTEN CLOSES UNPROMPTED WHEN PUTTING GROCERIES ECT IN THE BACK OF THE PARKED CAR. CLOSED TWICE WHILE I WAS CHANGING A TODDLER'S DIAPER IN THE BACK ALMOST HITTING ME AND HER. BOTH FEET WERE FIRMLY ON THE GROUND WHEN IT HAPPENED AND NOBODY WAS TOUCHING THE KEY. LUCKILY IT BEEPS BEFORE CLOSING BUT IT COULD CAUSE SERIOUS INJURY IF CAUGHT IN THE CLOSING DOOR. THE TAILGATE ALSO OPENS AT RANDOM TIMES JUST WHEN WALKING PAST THE REAR OF THE PARKED CAR. THE DEALERSHIP TRIED TO BLAME BOTH ISSUES ON ME INADVERTENTLY PRESSING THE KEY, BUT IT HAS HAPPENED TOO MANY TIMES SINCE I ORIGINALLY REPORTED IT TO MY SALESMAN ONE MONTH AFTER PURCHASE. BECAUSE IT DOES NOT HAPPEN EVERY TIME, THE DEALER SAID THEY CAN'T REPLICATE IT AND IT IS MY FAULT. A QUICK GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE ON THE X1 FOR THOSE WITH COMFORT ACCESS.

NHTSA ODI 11030631

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 BMW X1 Sav verdict →