What 50 owners told NHTSA about the 2017 BMW I3 Phev

The UTQG ratings on these tires are fraudulent. The ratings give an A grade for temperature over 115 but these tires wear out rapidly in Arizona. They also rate the tire wear at 400 which is also fraudulent. On my own vehicle I get less than 11,000 miles on each set and I’ve seen online complaints as low as 6,000 miles to failure. This is consumer fraud and tires that wear down this rapidly are a safety hazard.

NHTSA ODI 11482487

In emergency situations when activating the horn, there is an unacceptable delay between when the horn is pressed and when there is actually sound produced. I have taken this up with the dealer and have been informed "that's just how it is." In looking across the internet, I see this is affecting all BMW i3 and some other BMW vehicles. The delay is approximately 1/2 second, which actually makes the horn virtually useless in emergency situations. The horn switch fully activates... It is like there is some kind of processor involved that cannot process the signal fast enough to engage the horn. This is really getting dangerous and I am frustrated that BMW is saying "by design."

NHTSA ODI 11471951

The car turned off while driving and presented a "drivetrain" error message. The car lost power but I was able to safely steer to the side of the road. Car was taken to BMW dealer and a diagnostic test was performed. Was informed that the EME (Electric Motor Electronics) Module was bad and would need to be replaced. The car is 5 years old and has 31,700 miles and has never been in an accident. The estimate to replace the EME was $7,000

NHTSA ODI 11436391

I had just turned on the car a few minutes prior to the incident and I was approaching an intersection to turn left onto a 2-lane highway. As I made the left turn, the steering felt wrong like the car was over then under steering. I was able to straighten out, and I felt like the power steering had failed. A quarter mile down the road, I turned left into a gas station, and I could feel the heaviness of the steering. It felt exactly like if the power steering was deactivated. I came to a stop, turn off fans, rolled the window down, and turned the steering wheel to see if there were any odd noises. There weren't. There were no error lamps or messages displayed. I turned off the car for a minute then back on again. The steering felt fine from then on. It felt unsafe because of the sudden loss of expected steering control. I have not yet taken the car to the dealer for this issue, but it was at the dealership two weeks ago for an oil change and inspection.

NHTSA ODI 11431762

What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger restraint failure/seat sensor not registering occupant. Yes, it is a available for inspection upon request. How was your safety or the safety of others put at risk? Failure to deploy airbag or airbag may deploy on a child under weight limit to register occupancy. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Warning lamps appeared at the beginning of April. Took the vehicle to independent mechanic. Mechanic instructed us to visit BMW dealership for evaluation. Took the vehicle to Gebhardt BMW in Boulder, CO on May 5th for evaluation. Vehicle was returned to us on May 7th. Codes indicated failure of passenger seat sensor.

NHTSA ODI 11417984

ROADS WERE CLEAR BUT EDGES SLUSHY. TEMP WAS 27 DEGREES.DROVE 2 MILES AT 40ISH MPH TO STARBUCKS, GOT COFFEE. NORMAL REAR WHEEL DRIVE TRACTION ISSUES WHEN CHANGING LANES, ETC. I WAS DRIVING CAREFULLY AND ABOUT 5 MPH UNDER WHAT EVERYONE ELSE WAS DOING. ABOUT A MILE AWAY FROM THE COFFEE DRIVE THROUGH, I CHANGED LANES (RIGHT TO LEFT) OVER A PILE OF SLUSH...NORMAL MILD TRACTION ISSUES. WAS IN THE LEFT LANE AND HAD "RECOVERED" WHEN SUDDENLY MORE YELLOW TRACTION WARNING LIGHTS CAME ON (ONE ON DRIVERS CONTROL PANEL, ONE ON THE INFO PANEL)...READING IT LATER, IT SAID TO DRIVE GENTLY, THE TRACTION CONTROL SYSTEM WAS RECALIBRATING. I AM A VERY GOOD DRIVER...I LOST COMPLETE CONTROL. I WAS STEERING INTO THE SKID, BUT IT DIDN'T FEEL LIKE A NORMAL SKID. IT DIDN'T SLOW (I KNOW NOT TO BRAKE - AND THERE WASN'T ANY TRAFFIC TO WORRY ABOUT). COMPLETELY INTO THE RIGHT BREAKDOWN LANE, RECOVERED SOMEWHAT, INTO THE LEFT LANE UNTIL I FINALLY GENTLY HIT THE CURB AT ABOUT 10 MPH. I WAS GOING ABOUT 35 MPH WHEN THE NIGHTMARE STARTED. EVEN AFTER GAINING SOME MODICUM OF CONTROL, I COULDN'T GO MORE THAN ABOUT 20 MPH WITHOUT COMPLETELY LOSING ANY KIND OF TRACTION CONTROL. PULLED OVER, TURNED THE CAR OFF/ON...NO CHANGE. PULLED OVER, RESET THE CAR BY WALKING 15 YDS AWAY WITH THE KEYS FOR 15 MINUTES, I COULD PULL OUT AND DRIVE NORMALLY FOR 100 YDS, THEN THE "RECALIBRATING" NOTIFICATION WOULD COME ON AND I WOULD LOSE CONTROL. I WAS ON 4 LANE HIGHWAY WITH MEDIAN. EVEN AFTER WAITING 2 HOURS FOR A TOW, THE PAVEMENT WAS DRY AND I HAD NO CONTROL.

NHTSA ODI 11408397

WHEN THE VEHICLE IS IN ECO PRO PLUS MOOD. WHILE SPEED IS ABOVE 56MPH THE VEHICLE WILL SOMTIMES AUTOMATICALLY BREAK TO 56 MPH. WHEN IN CRUISE CONTROL THIS SEEMS TO HAPPENED WHEN CRUISE CONTROL IS DISENGAGED EVERY TIME. I FEEL THIS IS A SAFTY CONCERN ESPECIALLY WHEN I TRY TO ACCELERATE BUT THE CAR WILL IGNORE MY INPUT AND CONTINUE TO DEACCELERATE TO THE ECONOMY PRO PLUS 56 SPEED.

NHTSA ODI 11321891

TL* THE CONTACT OWNED A 2017 BMW I3. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, HIS VEHICLE ACCELERATED INDEPENDENTLY INTO ON COMING TRAFFIC WITHOUT WARNING. AS THE CONTACT STRUGGLED TO REGAIN CONTROL OF THE VEHICLE, HE STEERED THE VEHICLE INTO A WOODED AREA WHERE HE HIT A TRASH DUMPSTER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED A HEADACHE AND INJURIES TO HIS BACK AND NECK AREA. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION AT THE SCENE. THE POLICE WAS CALLED; HOWEVER, THE CONTACT NEVER RECEIVED A POLICE REPORT. THE VEHICLE WAS TOWED TO BMW OF BUENA PARK (6750 AUTO CENTER DR, BUENA PARK, CA 90621) TO BE INVESTIGATED. THE CONTACT WAS UNABLE TO STATE WHAT THE INVESTIGATION FOUND; HOWEVER, THE INVESTIGATION DID DEEM THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO PAY FOR A RENTAL VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,680. *JS

NHTSA ODI 11321023

AFTER DRIVING SHORT DISTANCE ON A CITY STREET, SUDDENLY CAR STARTED PULLING TO THE LEFT OR TO THE RIGHT SIDE, THE STEERING BECAME VERY HEAVY ( IT FEELS LIKE POWER STEERING STOPPED WORKING).

NHTSA ODI 11310435

A DAY AFTER THE RECOMMENDED SERVICE. WHILE DRIVING ON I 95 WITH RANGE EXTENDER, NOTICED THE DRIVE TRAIN MALFUNCTION ALERT WITH RAPID DECELERATION NEEDING TO PULL TO THE RIGHT SHOULDER QUICKLY. BMW ASSIST TOOK THE CAR TO THE NEAREST BMW DEALER, WHO SAID IT WAS LACK OF ELECTRIC CHARGE, PLUGGED THE CAR IN CHARGER AND GAVE IT TO ME TO HEAD BACK HOME TOWN. FEW DAYS LATER THE PROBLEM AGAIN RECURRED. NOW THE CAR IS AT THE DEALER IN HOME TOWN.

NHTSA ODI 11282837

WHILEEXITING A PARKING PLACE ALONG A CURB - SLIGHT VEER OUT,ON DRY PAVEMENT, NIGHTIME, ON AN AVERAGECITY STREET. STEERING SUDDENLY BECAME BULLISH. WITHIN 100 FEET AND IN THE PROCESSOF THE 1ST UPCOMING90-DEGREE RIGHT-HANDTURN ALL MANNER OF WARNINGS WENT OFF, "PEDESTRIAN WARNING FAULTY,INCREASED STEER EFFORT (DUH!) CHASSIS STABILIZATION. I ALSO FELTIMMEDIATEPAININ MY RIGHT FOREARM AND SO THE ORDER OF WARNINGS MAY BE A BIT OFF. I HAVE BEEN WEARING A BRACE ON MY ARM SINCE THAT EVE FOR PAIN RELIEFFROM HAVING TO TORQUE ON THE WHEEL TO THE RIGHT SO HARD TO AVOID CROSSING OVER INTO THE ADJACENTLANE.STEERING IS LIKE DRIVING WITH BOTH FRONT WHEELS NEARLY FLAT. ONBOARD TIRE PRESSURE SHOWS ALL WERE AND ARE OF PROPER INFLATION. AFTER ONE ON-OFF CYCLE OF OVERNIGHT DURATION, ISSUES RESOLVED THEMSELVES THEN REPEATED IN ABOUT 24 HOURS. FOR A FEW DAYS NOW TRYING TO LET IT RESOLVE ITSELF WITH OFF/ON CYCLES THE STEERING HAS HAD THE SAME SLUGGISHNESS AND DOES NOT HAVE ANY POWER ASSIST. WARNINGS ARE STILL PREVALENT.

NHTSA ODI 11270342

WHILE DRIVING ON THE FREEWAY'S HOV LANE (FULLY CHARGED, NOT ON THE EXTENDED RANGE), THE CAR GAVE "DRIVETRAIN MALFUNCTION" AND THE PROPULSION DIED SHORTLY AFTER.

NHTSA ODI 11258342

ELECTRIC STEERING BECAME UNRESPONSIVE AFTER DRIVING A SHORT DISTANCE. STEERING FELT SLUGGISH AND DID NOT APPEAR TO HAVE ANY POWER ASSISTANCE. THE FEELING OF THE STEERING NO LONGER HAVING A POWER ASSIST LED ME TO RESEARCH THE VEHICLE INFO TO DETERMINE IF THE CAR WAS EXPERIENCING A FLAT TIRE(S). THE FEELING WAS THAT BOTH FRONT WHEELS WERE FLAT. ON BOARD TIRE PRESSURE MONITORING SYSTEM INDICATED THAT ALL TIRES WERE OF PROPER INFLATION. THE CAR DID NOT PULL TO EITHER LEFT OR RIGHT. IT DID TAKE MORE STRENGTH TO TURN THE STEERING WHEEL THAN NORMALLY EXPERIENCED.

NHTSA ODI 11243380

THERE IS RAPID ACCELERATION WHILE TAKING FOOT OFF ACCELERATOR WHEN THE CAR IS IN MOTION GOING UP HILL. ANTILOCK BRAKES SLOW TO ENGAGE ON STEEP DECLINES AND APPROACHING A STOP SIGN. THERE IS TOO MUCH POWER TO THE REAR WHEEL, THE CAR SKIDS ON PAINTED SURFACES SUCH AS CROSS WALKS AND PAINTED YIELD SIGNS ON ROAD SURFACES WHEN ACCELERATING FROM A FULL STOP. THE WHEELS SPIN ON CROSSWALK PAINT. THE CAR HAS A BUILT IN GYROSCOPE AND PULLS TO THE LEFT WHEN STARTING FROM A PARKED POSITION AFTER PARKED FOR SEVERAL DAYS ON A HILL. THE PULLING CONTINUES FOR SEVERAL BLOCKS. THE CAR NEEDS A NEW SET OF TIRES AND ONLY HAS 10,000 MILES. THE CAR HAS BEEN INSPECTED TWICE BY BMW TECHNICIANS AT PETER PAN BMW IN BURLINGAME. WE WERE TOLD THE SURFACES SIMILAR TO THOSE FOUND IN SAN FRANCISCO WERE REPLICATED IN BURLINGAME AND THERE WAS NO PROBLEM WITH THE CAR. THE PROBLEMS STILL PERSISTS.

NHTSA ODI 11221298

DROVE CAR 8 MILES AS NORMAL. GOT BACK IN CAR AND STEERING WAS ABNORMAL. FELT AS IF HAD A FLAT (WHICH DID NOT). IN STEERING, THE CAR PULLED TO THE RIGHT, AND NEEDED COUNTER STEERING. THE CENTER FEEL OF THE STEERING WAS DIFFERENT, AND EASY TO TURN TO THE LEFT. PARKED THE CAR, WAITED 5 MINUTES, AND THE PROBLEM WAS GONE. FOUND MULTIPLE SIMILAR EXPERIENCES ONLINE WITH THIS MODEL.

NHTSA ODI 11219871

SOME TIMES THE STEERING WHEEL BECOMES VERY HEAVY ( HARD TO TURN) AND HAS A BIAS TO TURN ONE SIDE OVER THE OTHER. RESTARTING THE CAR AFTER 5 MINUTES MAKES IT OK. IT LOOKS LIKE A SOFTWARE ISSUE. IT HAPPENS SAY AT LEAST ONCE IN 2-3 MONTHS.

NHTSA ODI 11190142

WHILE DRIVING ON DRY PAVEMENT, STEERING SUDDENLY BECAME DIFFICULT. I FELT RESISTANCE AND I CLEARLY NEEDED BOTH HANDS TO TURN THE WHEEL.

NHTSA ODI 11185433

STEERING INTERMITTENTLY BECOMES HEAVY, MAKING VEHICLE HARDER TO CONTROL. TURNING THE CAR OFF AND BACK ON AGAIN CLEARS THE PROBLEM. IT'S HARD TO DESCRIBE THE FEELING OF THE STEERING: YOU ARE ABLE TO TURN BUT IT FEELS LIKE THE CAR IS TRYING TO PREVENT YOU FROM TURNING THE WHEEL. THE PROBLEM SEEMS SOFTWARE-RELATED RATHER THAN A PHYSICAL FAILURE SINCE NOT ONLY IS IT INTERMITTENT, BUT IT IS INCONSISTENT. AT ONE INTERSECTION THE STEERING MAY BE NORMAL TURNING LEFT BUT HEAVY TURNING RIGHT AND THE SITUATION MAY BE REVERSED A MILE DOWN THE ROAD AT THE NEXT TURNING. I HAVE 28000 MILES/ 2.5YEARS ON THE CAR AND THE PROBLEM HAS ONLY STARTED OCCURRING WITHIN THE PAST MONTH. AT THE MOMENT THE PROBLEM OCCURS TOO RARELY TO TAKE THE CAR TO THE DEALER.

NHTSA ODI 11182515

CAR STOPPED ALL OF SUDDEN WHILE DRIVING WITHOUT ANY HEADS-UP. SIMPLY SAID CALL DRIVETRAIN MALFUNCTION PLEASE CALL ROADSIDE ASSISTANCE. THE MOST SCARY PART IS THAT THE SUDDEN STOP

NHTSA ODI 11182276

ON MULTIPLE OCCASIONS, WHEN PULLING AWAY FROM A PARKING SPORT OR ACCELERATING FROM LOW VELOCITY, THE POWER STEERING ON LEFT APPEARS TO LOSE POWER. THE CAR BEGINS TO PULL VERY HEAVILY TO THE LEFT. THE ISSUE CONTINUES THE ENTIRE DRIVE. THE STEERING BECAME HARD. AFTER TURNING THE CAR OFF, THE STEERING RETURNED TO NORMAL

NHTSA ODI 11174542

THE WINDOWS WERE DOWN AND I WAS REACHING IN THE CAR ON THE PASSENGER SIDE (DOOR SHUT). MY THIGH MADE CONTACT WITH THE DOOR HANDLE AND LOCKED THE CAR. MY THIGH MAINTAINED CONTACT AND THE WINDOW BEGAN TO ROLL-UP. IT THEN CONTINUED UNTIL IT COMPRESSED MY TORSO AND THE MOTOR KEPT ATTEMPTING TO GO UP WITHOUT STOPPING. I THEN PRESSED THE INTERNAL UNLOCK BUTTON AND IT STOPPED. THE I3 I WAS DRIVING WAS A LOANER VEHICLE FROM BMW AS MINE WAS IN THE SHOP.

NHTSA ODI 11067161

THE VEHICLE WAS PARKED OFF AND STARTED ON FIRE. UPON FURTHER RESEARCH I FOUND OUT THAT MY VEHICLE WAS NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. WE CONTACTED THE MANUFACTURER (BMW) BUT NO ONE HAS CALLED BACK. THE VEHICLE WAS PURCHASED IN APRIL.

NHTSA ODI 11019184

RIGHT REAR SUSPENSION CONTROL ARM SNAPPED (STEEL FRACTURED) UNEXPECTEDLY. THERE WAS NO ACCIDENT OR ROAD DAMAGE TO THE VEHICLE. THE VEHICLE WAS STOPPED AT A STOP SIGN, AND THE FRACTURE OCCURRED AFTER GENTLY ACCELERATING FROM A STOP. THE VEHICLE IMMEDIATELY BECAME DIFFICULT TO STEER, AND ALIGNMENT WENT WAY OUT

NHTSA ODI 10969709

THE FRONT WINDSHIELD IS IRREGULAR, WHICH CAUSES EXTREME DISTORTION OF THE VIEW. DRIVING IS DANGEROUS AS THE DISTORTION CAUSES DIZZINESS. THE IMAGES I SEE ARE SEVERELY DISTORTED WITH THE CAR STOPPED OR IN MOTION BUT IT GETS WORSE WHEN MY CAR AND THE CAR AHEAD ARE IN MOTION AS BOTH THE ROAD AND THE CAR AHEAD ARE SHOWING VARIOUS DISTORTIONS AS THEY MOVE. THE BRAIN CAPTURES THESE DISTORTIONS WHICH ARE SLIGHTLY DIFFERENT FOR EACH EYE AND THAT IS CAUSING THE DIZZINESS AND DANGER. THE CAR HAS JUST 400 MILES AND DRIVING UNDER THESE CONDITIONS IS HAZARDOUS. THE DEALER STATES THERE IS NOTHING WRONG WITH THE CAR. I LEFT THE CAR WITH THEM FOR ONE WEEK AND ACCORDING TO THE MILES IN/OUT, THEY DID NOT DRIVE THE CAR TO PERFORM A REAL INSPECTION OF MY COMPLAINS. THE DEALER WAS BRAMAN BMW, THE SERVICE PERSON WAS MARUF DIB MUCHALLAH AND HIS EMAIL IS MARUFM@BRAMANMIAMI.COM, 305-203-6184. I AM AFRAID THIS MAY BE A DEFECTIVE BATCH THAT MAY BE PUTTING OTHER LIVES AT RISK AS WELL. I PURCHASED THE VEHICLE 3/5/2017 AND ON ALL THE DAYS (NOT MANY) THAT I DROVE IT, I EXPERIENCED SEVERE DIZZINESS.

NHTSA ODI 10969462

BMW LEASED ME AN I3 AFTER THEY SHOULD HAVE BEEN AWARE IT HAD BEEN RECALLED. I HAVE ATTACHED AN INTERNAL BMW MEMO WHERE NOTICE WAS PROVIDED TO THEIR STAFF NOT TO LEASE THE CAR AND MY LEASE OCCURRED AFTER THE RECALL AND THEIR DISTRIBUTION OF THE MEMO.

NHTSA ODI 10956779